Senior Data Analyst [T500-18470]

About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Responsibilities: Gather and transform large sets of raw data into well-built integrated data assets using SQL, SAS, AWS Glue or other emerging technologies Write, validate and performance-tune complex SQL queries Recommend, build, and monitor robust and extensible data models that capture the business performance from a customer experience lens Support data quality testing along critical check points to surface data anomalies Be the expert in critical IFEC data assets and support data documentation Develop visualizations in Power BI and occasionally support data science teams with exploratory data analysis and KPI development Support the IFEC Analytics, Performance, & Tech team members with best practices on SQL, AWS, Power BI and other systems Minimum Qualifications: Bachelor’s degree in computer science, data science, engineering, mathematics, or statistics 3-6 years of relevant work experience Expert in SQL, strong experience in Python. Proficient with Power BI and advanced data visualization High attention to detail, solution-oriented and capable of meeting or exceeding deadlines in a fast-paced environment Embraces diverse people, thinking, and styles Consistently makes safety and security, of self and others, the priority Preferred Qualifications: Working knowledge of statistical/machine learning tools (e.g., R, scikit-learn) Prior experience with Delta or other airline or Hospitality data a plus Self-motivated and take pride in building great products for key stakeholders Resourceful in finding the data and tools you need to get the job done Not afraid to ask for help when you need it or help teammates when they need a boost Data processing tools such as Glue (or SAS) Show more Show less