Posted:1 week ago|
Platform:
On-site
Contractual
The Partner Demo Solutions Senior Specialist is mainly responsible for working with partners across the globe and provide an extensive support for solution adoption and innovations of SAP Solutions. The person will manage the provisioning process for new private test & demo tenants for partners, assist in the configuration and support them throughout their contract period for every solution including integration aspects. Support will include functional/technical/best practice and any other areas of deployments. Areas of support is not restricted to Ariba solutions, but will extend to best practices, domain expertise, pre-sales support, and other areas of sales activities and an extended support to Partner Eco System
AREAS SAP Ariba Sourcing / SAP Ariba Procurement / Cloud Lifecycle Management, in particular SAP Cloud Integration and SAP Cloud Platform administration
• Responsible for the end to configuration and adoption of [Ariba, Fieldglass, DSN, BTP, etc.] solutions and Innovations for Private Demo realms of partners.
• Disciplined planning & support process to expand their business with SAP Solutions.
• Working with other teams of Partner Eco system to develop the partner system and its developmental effort to enable partners.
• Proactively prepare and lead partners in solution adoptions and innovation features.
• Collaborates with internal SAP Product teams (Field Consulting, Ariba Network, Shared Services, etc.) acting as a strategic liaison between the partner and SAP Product teams in order to build and adopt any new releases.
• Proactively develops active and long-term partner relationships in the partner organization so that any enablement activities required can be fulfilled by you or by Eco System and add value in revenue recognition.
• Bring in new ways/Ideas of configurations, standardizing configurations methods and helps to reduce the lead time to deliver realms
• Triggering and overseeing provisioning of [Ariba, Fieldglass, DSN, BTP, etc.] test and demo tenants.
• Understands the partner’s integration scenarios and enable integrations between TDD tenant and 3rd party solutions
• Understands the partner’s basic demo structure and key drivers which influence their demo business cases and help to build them.
• Investigate root cause of issues, suggest work arounds and guide users on appropriate application usage.
• Documents partner’s best practice scenarios.
• Diagnose and prescribes corrective action for system issues
• Works/Setting up different demo scenarios as per partners’ sales/pre-sales activities.
• Manage escalations related to test & demo tenant issues, expedite resolution of support incidents.
• Hands On experience on SAP Ariba Upstream/Downstream/Network integrations with SAP S/4 Hana OnPrem/On Cloud systems using SAP Ariba Cloud Integration Gateway.
• Good understanding of SLP, Product Sourcing, SAP Ariba Supply Chain Collaboration scenarios.
• Functional and Technical Expertise in SAP MM/ABAP/Basis/Cloud Connector concepts for implementing end to end projects.
• Experienced in Functional and technical skills of Ariba Modules related to direct materials like Product sourcing or Ariba Supply Chain Collaboration or SAP SRM or SAP MM
• Exposure to Ariba Integration skills with SAP ERP/S4 HANA and other third-party tools is preferred.
• Nice to have SAP BTP/Integration Suite/APIs exposure and knowledge on Non-SAP system integrations.
• Experience in Fieldglass/ SuccessFactors/Concur/IBP/Central Procurement will be added advantage.
• Experience in a partner/customer facing role (ex. Customer Service, Consulting, Development) is a plus • Have experience supporting customer production environments.
• Relevant experience in cloud / Procurement/ Supply Chain topics
• Strong analytical competencies • Effective communication and presentation skills.
• High energy - brings innovative ideas to the team and champions best practices
• Proven capability to work in a team and collaborate, with independent accountability
• Willingness to learn other SAP solutions (SAP Ariba, SAP Business Network, SAP Business Technology Platform) and cross train internal resources.
• Deflect repetitive partner concerns by publishing knowledge articles
• Ability to work well in a fast-paced environment
• Enjoys and thrives on performing multiple tasks and responsibilities at once.
• Strong ability to listen to and work with partners in real-time to resolve issues.
• Innovate with partners
• Can do attitude and team player.
Sloka IT Solutions
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Salary: Not disclosed
Salary: Not disclosed