22857 Salesforce Jobs - Page 40

Job Title: Executive Assistant to Founder (Cross-Functional | Strategic | Global) Location: Bengaluru Type: Full-Time About the Role We are looking for a strategic Executive Assistant who brings the mindset of a founder , the discipline of an operator , and the collaborative spirit of a team leader . This is a high-impact role, ideal for someone who thrives at the intersection of business, technology, and execution. As the right hand to the Founder, you will go beyond traditional EA responsibilities — you’ll act as an internal bridge between the Sales and Tech teams , help drive international initiatives, manage high-priority projects, and operate as a force multiplier across the organization. Key Responsibilities Strategic Executive Support Manage complex scheduling, prioritize daily operations, and filter incoming requests to protect executive focus. Coordinate internal and external meetings, including investor presentations, customer calls, and product strategy reviews. Draft key communications, briefing materials, follow-up memos, and executive summaries. Keep the founder’s priorities aligned with evolving business needs. Cross-Functional Team Enablement Act as a connector between Sales and Tech teams — ensuring feedback loops are closed, insights are translated into actions, and both departments remain aligned with executive strategy. Facilitate weekly team meetings, help track KPIs, and ensure accountability across functions. Organize product-market fit reviews, sales pipeline syncs, and feature rollout updates. Spot operational gaps and propose workflow or communication improvements. International Operations & Market Support Support the founder in building and maintaining partnerships, vendor relationships, and client communications in international markets. Coordinate across multiple time zones, assist with localization strategies, and handle sensitive cross-cultural communication. Research regulations, competition, or local hiring practices for new markets. Project Ownership & Operational Execution Lead or support strategic projects — from investor decks and competitive analysis to CRM implementation or onboarding programs. Maintain operational dashboards, prepare reports and insights for key decisions. Proactively solve bottlenecks and scale founder capacity by anticipating needs. Qualifications 2–7 years in a similar role supporting founders, senior executives, or in a chief-of-staff capacity. Prior experience in fast-paced startups , international business , or tech environments preferred. Excellent communication , judgment , and project management skills. Proven ability to work cross-functionally , prioritize effectively, and execute with minimal supervision. Comfortable handling confidential information and navigating ambiguity. Ideal Candidate Has A “founder’s mindset” — ownership, adaptability, grit, and a drive to solve problems proactively. Strong understanding of both sales/customer needs and technical product lifecycles . Experience in supporting businesses operating across multiple countries or regions . Fluency in tools like Google Workspace, Notion, Slack, CRM systems (HubSpot/Salesforce), and project management platforms (Asana/Trello). Why Join Us? Work directly with a visionary founder and leadership team. Play a mission-critical role in a global, scaling company. Join a culture that values initiative , impact , and transparency . Gain exposure to high-level business strategy, operations, and product development. Competitive salary, flexible work arrangements, and room to grow into a broader ops or chief-of-staff role. Bonus Points If You Have: Multilingual capabilities or international work experience. Background in startups, venture-backed companies, or consulting. Experience with fundraising support or investor relations.

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Salesforce Experience Cloud Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor and report defects, and engage in continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the project lifecycle. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Develop and maintain automated test scripts to enhance testing efficiency. - Collaborate with cross-functional teams to ensure seamless integration and delivery of solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Experience Cloud. - Strong understanding of testing methodologies and frameworks. - Experience with automation tools and scripting languages. - Familiarity with API testing and security testing practices. - Ability to analyze and report on testing metrics and results. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Experience Cloud. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will also engage in problem-solving activities and contribute to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and best practices. - Experience with JavaScript frameworks and libraries. - Familiarity with Agile methodologies and project management tools. - Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components. - This position is based at our Hyderabad office. - A 15 years full time education is required.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to ensure the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application specifications and user guides. - Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must Have Skills: mandatory 3+ years of experience in Salesforce Lightning Web Components. and experience in Agent force& Data cloud with certification - Strong understanding of web development technologies such as HTML, CSS, and JavaScript. - Experience with Salesforce platform features and capabilities. - Familiarity with Agile development methodologies. - Ability to troubleshoot and resolve application issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. - This position is based at our Hyderabad office. - A 15 years full time education is required.

SUMMARY This is a remote position. About Us We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions at our in-person campuses, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects. Over 8,000 students and 250+ team members have joined Contour Education since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year! It's our vision to reshape education, one student at a time. Why Join Contour? - Start as a Seller, Grow into a Leader At Contour, we’re building our India-based text sales team from the ground up, and we’re looking for a Sales Team Leader who’s hungry to sell, eager to lead, and ready to get their hands dirty. This isn’t a polished, ready-made team. You’ll be one of the first on the ground, directly engaging with prospective students, driving trials and enrollments, and figuring out what works in real time. Over time, you’ll take on hiring, training, and leading new sales reps as we grow. You’ll work closely with our Sales Manager in Australia, and help shape the systems and workflows that will fuel our growth. If you’re tactical, entrepreneurial, and excited to build something that matters, this is your moment. Role Overview Build Relationships, Drive Engagement & Accelerate Growth As a Sales Team Leader (India) , your primary responsibility is to sell . You’ll manage the inboxes, own your conversion targets, and help students understand how Contour can support their goals. At the same time, you’ll start laying the groundwork for future team expansion. That includes documenting what works, refining scripts, optimizing outreach, onboarding your first few reps as we grow, quality audit the messaging, coach the team, and support monthly KPI reporting. You’ll be a builder, a seller, and eventually a team shaper. You’ll work in a fast-growing company that values autonomy, clear results, and smart experimentation. Key Responsibilities Sales Execution (Your Starting Point) Manage student communication via text and email, responding quickly and clearly Handle inbound leads and proactively follow up with students Convert trials into enrollments by understanding student needs and articulating value Set a personal benchmark for speed, clarity, and conversion rates Team Building and Leadership (Starts Small, Grows Fast) Assist in hiring, onboarding, and training new sales reps as we scale Document what works and build resources like scripts, objection handlers, and FAQs Act as a coach and support system for the growing team Performance Tracking and Reporting Track your own KPIs and help define broader team metrics Identify what’s working and what isn’t, and report insights to the Sales Manager Take on team performance responsibilities as the team expands Sales Process Optimization Identify friction points in the sales journey and propose improvements Contribute to internal tools, templates, and sales collateral Collaborate with cross-functional teams when needed Communication and Coordination Work closely with the Sales Manager in Australia for alignment and direction Share regular updates and insights Maintain clear internal documentation to support team scaling Who You Are You’re a strong closer who’s also excited by the challenge of building from scratch You’re motivated by results , not titles, and you know leadership is earned You write and communicate with clarity and empathy You’re organized, self-sufficient , and comfortable in a fast-moving environment You may have B2C or EdTech experience, but what matters most is your drive, your clarity , and your follow - through Requirements Must-Haves 4-5 years of experience in international BPO or text-based sales roles Proven track record of successfully leading sales teams of 5-15 members Excellent written English communication skills Familiarity with CRM platforms such as HubSpot, Salesforce, or Zoho Strong analytical mindset with experience in interpreting and acting on performance data Nice-to-Haves Prior experience in the EdTech or education services sector Background in setting up or scaling sales operations from the ground up Exposure to performance-based or commission-driven sales structures Understanding of student recruitment or customer success in a global context Benefits Remote-First Flexibility: Lead and operate from anywhere in India, enjoying the benefits of a remote work setup while maintaining a structured, high-performance environment. Structured Workweek: Follow an 8-hour workday, 6 days a week. High-Impact Role: Play a central role in shaping Contour’s sales strategy and student acquisition efforts, directly contributing to revenue growth and market expansion. Cross-Functional Leadership: Collaborate with senior leadership and global teams to align sales goals with broader company objectives and drive business-wide impact. Autonomy & Innovation: Take full ownership of your sales pipeline and team performance, with the freedom to innovate, refine outreach processes, and introduce new growth initiatives. Global Exposure & Collaboration: Work closely with a diverse, international team sharing insights, adopting best practices, and scaling Contour’s impact through collaborative leadership. Competitive Salary Range: 6-9 LPA, based on your experience and the impact you bring! *Note: This role does not come with ESOPs or equity options Ready to shape the future of education at Contour? Apply now to join one of Australia’s fastest-growing EdTech companies and take on a leadership role that directly shapes Contour’s global growth strategy while empowering teams and connecting students with world-class learning opportunities.

Company Description Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening. Job Description At Guardant Health our mission is to conquer cancer with data - as such software sits at the core of everything we do. While we’re best known for our molecular diagnostics, which unlock the genomic signatures of cancer, these tests are just the first step in the equation. Turning this genomic data into actionable insights shared with thousands of patients, physicians, and researchers in a scalable, reliable, and secure fashion is a software product challenge. We are building a unique software stack to manage an ecosystem of microservices, RESTful APIs, and data integrations with internal and external systems to deliver frictionless and elegant user experiences in the extraordinarily complex oncology diagnostic and therapeutic landscape. We connect patients with clinical trials, help clinicians order our test and receive our clinical reports, and deliver valuable genomic datasets to researchers to help uncover important insights into treatment paradigms and drug discovery. Our technology stack reflects our views of using the best tools for the job, employing Java, Python, Ruby, Node, React along with Kubernetes, Docker, MuleSoft, MySQL, MongoDB, Redis, high-performance computing clusters (HPC), and a variety of AWS services to analyze and disseminate vast volumes of genomic data. The Software team is looking for an experienced and energetic Staff Software Engineer to be a key contributor to our next generation Oncology Portal that will serve physicians, care teams, patients and researchers. Your expertise will influence the product design and architecture. You will get to work side by side with a team of world-class doctors and researchers who want to impact global healthcare delivery. As a member of the software team, you will: Put laser focus on customer experience - usability, user interface design and change management for our ecosystem of users Design, develop, document, deploy and support Guardant Oncology Portal software ecosystem Analyze complex requirements, create simple designs, vet with multiple stakeholders and cross-functional teams Build and maintain an ecosystem of services and applications that provide unique value add Initiate and lead technical design discussions within and across technical teams Create artifacts, such as design and implementation, to guide development, implementation and support Code for efficiency, reusability, scalability and all other -ilities by following existing frameworks and practices or creating new ones when needed Develop and maintain automated tests for regular releases Participate in the testing process through test review and analysis, test witnessing, and certification of software Provide second-tier production support Qualifications 8+ years of enterprise full-stack software development in a fast-paced environment leveraging an agile development framework, test automation, and continuous integration. 6+ years of working with user-facing applications and championing seamless UX/UI 6+ years of working with ReactJS or other front-end JavaScript frameworks 6+ years of experience developing production software in Java 6+ years of experience designing, developing, and consuming RESTful APIs using RAML, Swagger / OpenAPI 4+ years of hands-on experience with data modeling, developing schemas (relational and NoSQL data stores, XML/JSON), data management, ingestion, and processing 3+ years of experience with Amazon Web Services or other cloud services Demonstrated knowledge of distributed and scalable systems Deep understanding and track record of utilization of contemporary architectural patterns and methodologies such as microservices, serverless, CQRS and DDD Bachelor’s degree in software engineering, CS, or EE or equivalent Desired, but not required: Knowledge of Ruby on Rails Experience in healthcare industry Understanding of laboratory operations, regulations, and compliance in the healthcare industry Experience working or integrating with commercial off-the-shelf platform such as Salesforce, Oracle ERP, or others Additional Information To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants . Please visit our career page at: http://www.guardanthealth.com/jobs/

Company Description At Tricusp Diagnostics, we are dedicated to delivering accurate, timely, and high-quality diagnostic services to support better healthcare outcomes. As a leading pathology lab, we combine advanced medical technology with a patient-first approach to ensure reliability, transparency, and excellence in every test we perform. Our services include routine blood and urine tests, biochemistry, hematology, immunology, microbiology, serology, and specialized diagnostic testing. We pride ourselves on our modern lab infrastructure, certified and experienced medical professionals, strict quality control protocols, and fast turnaround times with digital report access. Role Description This is a full-time on-site role for a Senior Sales Executive located in Patna. The Senior Sales Executive will be responsible for identifying and developing new business opportunities, maintaining and expanding relationships with existing clients, and meeting sales targets. The role involves regular field visits, conducting presentations and demonstrations of Tricusp Diagnostics' services, and working closely with the marketing team to execute sales strategies. Additional responsibilities include providing excellent customer service and support, preparing sales reports, and staying updated on industry trends and competitor activities. Qualifications Proven experience in Sales, preferably in the healthcare or diagnostics industry Strong business development and client relationship management skills Excellent verbal and written communication skills Ability to conduct presentations and demonstrations Knowledge of diagnostics and pathology services is a plus Proficiency in Salesforce or similar CRM software Strong analytical and problem-solving skills Bachelor’s degree in Business, Marketing, or a related field Willingness to travel within the region as required

About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available 🚀 About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. ✅ About You: 5+ years in Sales Operations, Revenue Operations, or Customer Success Operations in B2B SaaS, ideally in a high-growth environment ($5M–$50M revenue). Strong analytical skills with expertise in sales forecasting, data hygiene, and revenue analytics. Proficient in Salesforce, Outreach, Gong, and Excel/Google Sheets. Proven track record in designing and refining sales and CS workflows for better efficiency and alignment across teams. Experience implementing MEDDPICCC or similar frameworks to ensure pipeline accuracy and smooth sales-to-CS handoffs. Skilled in working cross-functionally with sales, CS, and leadership to drive company goals and operational success. Expertise in sales forecasts, churn analysis, and strategic planning to optimize revenue outcomes. Strong ability to present complex data insights clearly to executive leadership, supporting data-driven decisions. 💼 What You'll Be Doing: Keep a check on process workflows to ensure smooth BD, Sales, CS performances and improved efficiency. Oversee CRM data accuracy and enforce MEDDPICCC sales methodology adoption across teams. Create and maintain sales forecasting models and ensure pipeline visibility to drive better revenue predictions. Build reporting frameworks and dashboards to track metrics like pipeline health, churn, and customer success, providing actionable insights to leadership. Define and monitor essential metrics to guide business decisions and optimize operations. Work closely with sales to ensure effective execution of MEDDPICCC, improving qualification and deal outcomes. Partner with CS teams to develop real-time customer health dashboards and enhance proactive engagement. Provide the BD team with tools and data to optimize lead management and prospect engagement. Deliver clear, actionable insights to executive leadership, ensuring alignment with company objectives.

Design, implement, and maintain Java-based applications with high-volume and low-latency requirements. Develop a deep understanding of existing Java/J2EE products and enhance/customize them. Drive end-to-end execution of features for backend, mobile web, and front-end applications. Lead new full life cycle Java development enhancements for applications. Create reusable Java/.NET/C# components for the Salesforce platform. Develop a data-driven framework using Selenium WebDriver, Cucumber, TestNG, and Apache POI API. Provide technical assistance for the installation and configuration of Java-based technologies. Implement automation tests using Java-based frameworks like Selenium, TestNG, and JUnit. Identify and define corrective actions by debugging and analyzing test results. Requirements: Bachelors degree in Computer Science, Engineering, or related field. 2 to 5 years of experience in Java development, automation testing, and API testing. Proficiency in Java programming with knowledge of frameworks like Spring MVC, Hibernate, and Spring Boot. Hands-on experience with mobile automation testing tools such as Appium and Selenium. Strong understanding of object-oriented design principles and programming languages like Java, Python, and Ruby. Experience in developing web automation tests using Selenium WebDriver. Familiarity with RESTful web services and experience in creating automation test plans. Ability to work in a fast-paced environment and adapt to changing priorities. Excellent communication skills and a collaborative team player. Ensure that the candidate should have a solid knowledge of Java, JavaScript, J2EE, SOAP, and RESTful APIs. Prior experience in financial or banking domains will be a plus.

Maintains a high profile with key decision makers of hospital and accounts across India. Experience of working in sub-continent markets of Srilanka, Bangladesh, Pakistan etc Inducting and maintaining good relationship with channel partners Overall territory strategy, working with data and aligning focus accordingly Implementation of Sales Cadence Recruits and hires sales personnel; Trains, develops and motivates the sales team Provides verbal and written guidance or input to the sales organization and marketing staff. Plans, assigns and directs the Sales Managers to achieve top line and profitability in their respective Zones. Conducts performance evaluations and takes corrective action when deemed appropriate to do so. Monitors product knowledge and selling capabilities Participates in product, promotion and merchandising program development. Develops and secures approval of area sales objectives and pricing policies. Assures adherence to Company Sales policies and procedures. Administers sales expense and actual performance against budget on the area level. Assists Human Resources with manpower planning, personnel selection, development of performance standards, reviews, compensation, employee development and training. Manages profit margins to Company objectives. Plans budgets, sets area sales goals and assists in creating reliable sales forecasts. Promote adherence to EHS policies, procedures, rules and regulations. Communicate the organizations EHS commitment to employees at least annually

MAIN PURPOSE OF ROLE Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities. MAIN RESPONSIBILITIES Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions. Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution. QUALIFICATIONS Associates Degree ( 13 years)

We are seeking a highly experienced and results-driven *Project Managerwith over 10 years of experience in managing end-to-end technology and digital transformation initiatives, including *at least 5 years of direct experience with CRM platforms*. The ideal candidate will lead complex CRM implementation or enhancement projects, drive cross-functional collaboration, and ensure on-time, within-budget delivery aligned to business goals. Key Responsibilities: * Lead full lifecycle project management for CRM initiatives including planning, execution, monitoring, and closure across multiple functional teams. Manage CRM product implementations, customizations, upgrades, and integrations with enterprise systems (e.g., ERP, marketing automation, support systems like ServiceNow). Collaborate with business stakeholders, product owners, and technical teams to define project scope, success criteria, timelines, and budgets. Drive requirements gathering and documentation of business processes, functional/technical specs, and user stories aligned with CRM capabilities. Identify and mitigate risks, manage project dependencies, and proactively resolve project issues. Lead *cross-functional teamsincluding developers, QA, business analysts, and third-party vendors. Ensure adherence to *agile or hybrid delivery methodologies*, governance standards, and best practices. Monitor key performance indicators (KPIs), project health metrics, and prepare *executive-level reportsand dashboards. Champion CRM product roadmap alignment and advocate for continuous improvement and scalability. Qualifications: * Bachelor s or Master s degree in Computer Science, Information Systems, Business Administration, or related field. 10+ years of total experience in project management, with *5+ years of hands-on CRM product experience* (Salesforce, Microsoft Dynamics CRM etc.). Proven success in leading *CRM transformation, migration, or large-scale implementation projects*. Strong understanding of CRM functionalities like Sales, Service, Marketing, Customer Data, and Analytics. Experience with integration technologies (APIs, middleware), data governance, and change management practices. Project Management certifications * preferred (PMP, PRINCE2, or Agile Certified Practitioner). Proficient in using tools like *JIRA, Confluence, or ServiceNow*. Excellent communication, stakeholder management, and leadership skills. Preferred Skills: * Familiarity with *Customer Experience (CX)strategy and omnichannel CRM design. Understanding of *data-driven CRM strategiesincluding personalization, segmentation, and automation.

Become an internal lead management engine by qualifying, researching, and nurturing potential customers. Work closely with the marketing and GTM Lead to maintain a strong and consistent sales pipeline Manage the complete pre-sales process, including lead qualification, client engagement, and proposal submission. Build and deliver techno-commercial proposals tailored to client needs and business objectives. Act as a coordinator between the customer, the field sales team, and the internal technical team to ensure alignment and smooth handovers. Provide quick-turnaround support for customizing/ tweaking decks, proposals, and presentations as per client-specific requirements based on the field sales team s inputs. Continuously learn and adapt to Datakrew s evolving technologies and product offerings. Maintain and update CRM systems with accurate sales activity and customer information. Qualifications 5 7 years of experience in inside sales in SaaS. Preferably in EV, automotive. The battery tech sector s experience is a plus. A high-level understanding of software integration techniques, APIs, and hardware-software integration techniques is required. Proven ability to generate and nurture leads, and manage the full cycle up to proposal submission. Strong techno-commercial understanding and capability to simplify technical concepts into business language. Excellent written and verbal communication skills in English. Adaptability to adjust business-specific cultures while communicating with customers from various geographies. Good at connecting the dots between customer pain point s inputs given by internal sales/ BD team, internal technical capabilities, and commercial outcomes. Strong presentation skills and comfort with customer-facing interactions. Demonstrated quick learning and adaptability to new technologies and industries. High ownership and ability to work independently in a fast-paced, cross-functional environment. Good To Have Prior experience engaging with EV OEMs, automotive fleets, or IoT platforms. Familiarity with CRM tools (e.g., Bitrix24, HubSpot, Salesforce). Exposure to AI-driven analytics or SaaS-based platforms.

We are seeking an experienced BI Architect with expertise in Databricks, Spotfire (Tableau and Power BI secondary), AWS, and enterprise business intelligence (BI) solutions to design and implement scalable, high-performance BI architectures. This role will focus on data modeling, visualization, governance, self-service BI enablement, and cloud-based BI solutions, ensuring efficient, data-driven decision-making across the organization. The ideal candidate will have strong expertise in BI strategy, data engineering, data warehousing, semantic layer modeling, dashboarding, and performance optimization, working closely with data engineers, business stakeholders, and leadership to drive BI adoption and enterprise analytics excellence. Preferred Candidate would have extensive Spotfire experience followed by Power BI or Tableau. Roles & Responsibilities: Design and develop enterprise BI architectures and implement the architectural vision for TIBCO Spotfire at the enterprise level hosted in AWS Partner with data engineers and architects to ensure optimal data modeling, caching, and query performance in Spotfire Design scalable, secure, and high-performance Spotfire environments, including multi-node server setups and hybrid cloud integrations. Develop reusable frameworks and templates for dashboards, data models, and automation processes. Optimize BI query performance, indexing, partitioning, caching, and report rendering to enhance dashboard responsiveness and data refresh speed. Implement real-time and batch data integration strategies, ensuring smooth data flow from APIs, ERP/CRM systems (SAP, Salesforce, Dynamics 365), cloud storage, and third-party data sources into BI solutions. Establish and enforce BI governance best practices, including data cataloging, metadata management, access control, data lineage tracking, and compliance standards. Troubleshoot interactive dashboards, paginated reports, and embedded analytics solutions that deliver actionable insights. Implement DataOps and CI/CD pipelines for BI, leveraging Deployment Pipelines, Git integration, and Infrastructure as Code (IaC) to enable version control and automation. Stay up to date with emerging BI technologies, cloud analytics trends, and AI/ML-powered BI solutions to drive innovation. Collaborate with business leaders, data analysts, and engineering teams to ensure BI adoption, self-service analytics enablement, and business-aligned KPIs. Provide mentorship and training to BI developers, analysts, and business teams, fostering a data-driven culture across the enterprise. Must-Have Skills: Experience in BI architecture, data analytics, AWS, and enterprise BI solution development Strong expertise in Spotfire including information links, Spotfire Analyst, Spotfire Server, and Spotfire Web Player Hands-on experience with Databricks (Apache Spark, Delta Lake, SQL, PySpark) for data processing, transformation, and analytics. Experience in scripting and extensions Python or R Expertise in BI strategy, KPI standardization, and enterprise data modeling, including dimensional modeling, star schema, and data virtualization. Hands-on experience with cloud BI solutions and enterprise data warehouses, such as Azure Synapse, AWS Redshift, Snowflake, Google BigQuery, or SQL Server Analysis Services (SSAS). Experience with BI governance, access control, metadata management, data lineage, and regulatory compliance frameworks. Expertise in Agile BI development, Scaled Agile (SAFe), DevOps for BI, and CI/CD practices for BI deployments. Ability to collaborate with C-level executives, business units, and engineering teams to drive BI adoption and data-driven decision-making. Good-to-Have Skills: Experience with Tibco Spotfire Lead Discovery Knowledge of AI-powered BI, natural language processing (NLP) in BI, and automated machine learning (AutoML) for analytics. Experience with multi-cloud BI architectures and federated query solutions using Power BI Tableau. Understanding of GraphQL, REST APIs, and data mesh principles for enterprise data access in BI. Knowledge of AI/ML pipeline integration within enterprise data architectures. Education and Professional Certifications Bachelor s degree with 9-13 years of experience in Computer Science, IT or related field Tibco Spotfire Certifications Power BI Certifications Tableau Certifications Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Ability to learn quickly, be organized and detail oriented. Strong presentation and public speaking skills.

Skyhigh seeks a Technical Support Engineer for Skyhigh Security Cloud Products. You show an experience and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and grow their career providing value to customers while working with an industry leader in Security technology. Drive customer success and satisfaction by solving the complex challenges with Security- Centric Solutions. Provide a differentiated service experience with customer relevant outcomes through integrated solutions and support. Enable Customers to operate and realize outcomes for solutions by creative solutions. Job Responsibilities: Interact with the Skyhigh Security Cloud customers via phone/email and provide the highest level of urgency to resolve customer issues in timely manner. Provide remote support on our product and resolve product related issues during POC post-deployment phase, through research and troubleshooting. Debugging system level problems in a multi-vendor, multi-protocol network environment with high- level technical expertise on complex issues. Work closely with Support Escalation engineers to resolve critical issues Evaluate the scope for timely escalation and ensure that critical problems are addressed as per the priority. Document all technical issues, analysis and communication with the customer and ensure that the documentation is crystal clear with action items, CTAs etc Primary Skills: Excellent communication and customer management skills Good understanding of OSI Model, TCP/IP protocol suite (IP, ICMP, TCP, UDP, SNMP, FTP, TFTP,SMTP). Excellent understanding on application layer protocols (HTTP-HTTPs/SSL), PKI,Network Security Firewalls/Proxy and SIEMs Understanding of cloud platforms like Azure, O365 suite, AWS, Salesforce is desired Good understanding of Linux/Unix Knowledge of Java and SQL is a plus Scripting language (e.g. Perl, python) is a plus Essentials: 2+ years of technical support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills ability to work under pressure and in shifts . The ideal candidate will be an die-hard Engineer, who is a self-starter, with excellent interpersonal, communication, presentation, documentation, problem solving and troubleshooting skills. Quality focus, result goal orientation in a group situation and commitment to customer delight are a must. Sound fundamentals of TCP/IP, HTTPs,SSO-SAML, SAAS understanding and in-depth knowledge of Networking Security Concepts. Should be flexible to work in shift. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement

Business Development Intern Company Description SUD, also known as StalkUs Digital (www.stalkusdigital.com), is a dynamic digital marketing agency dedicated to helping businesses thrive in the online landscape. We craft bespoke strategies across a range of digital channels, including SEO, content marketing, social media, paid advertising, and more, to drive measurable results for our clients. We're passionate about innovation and committed to delivering exceptional value. Job Description We're looking for a highly motivated and proactive Business Development Intern to join our growing team. This is an exciting opportunity for someone passionate about digital marketing and eager to gain hands-on experience in sales and lead generation within a fast-paced agency environment. You'll play a crucial role in identifying new opportunities, nurturing leads, and supporting our sales efforts to expand our client base. Key Responsibilities Lead Research & Identification: Research and identify potential clients through various channels, including online research, social media (LinkedIn, etc.), industry events, and networking. Outreach & Engagement: Assist in developing and executing outreach strategies (e.g., email campaigns, LinkedIn messaging) to connect with prospective clients. Lead Qualification: Help qualify leads based on predefined criteria to ensure alignment with our ideal client profile. Relationship Building: Support the team in nurturing relationships with prospects, understanding their needs, and effectively communicating the value of our digital marketing services. Sales Support: Collaborate with the business development and sales teams to prepare for client meetings, presentations, and proposals. Database Management: Maintain and update our CRM system with accurate lead and prospect information. Market Research: Conduct market research to identify industry trends, competitor activities, and potential new service offerings. What We're Looking For Currently pursuing or recently completed a degree in Marketing, Business Administration, Communications, or a related field. A strong interest in digital marketing and a desire to learn about the industry. Excellent communication and interpersonal skills, both written and verbal. Proactive, self-motivated, and able to work independently as well as part of a team. Strong organizational skills and attention to detail. Familiarity with CRM software (e.g., HubSpot, Salesforce) is a plus, but not required. Prior experience in sales, customer service, or lead generation is a plus, but not required. 4 hours of your time in a day What We Offer Hands-on experience in business development within a leading digital marketing agency. Opportunity to learn from experienced professionals and contribute to real-world projects. Exposure to various digital marketing strategies and tools. A collaborative and supportive work environment. Potential for future full-time opportunities based on performance. Application Process Interested candidates should submit their resume and a brief cover letter outlining their interest in the role and what they hope to gain from this internship/part-time/contract to info@stalkusdigital.com

Join us for an exciting opportunity to elevate your career in marketing analytics. As a Performance Marketing Quant Analytics Associate Senior at JPMorgan Chase within the Data and Analytics Team, you will build data pipelines and intelligent dashboards driving strategic insights across marketing campaigns. Collaborate with business lines to deliver impactful analytics solutions. Job Responsibilities Plan, execute, and deliver performance marketing analytics projects. Identify attributes that describe shifts in performance. Create data assets from large disparate sources for unified marketing performance views. Conduct strategic analyses for campaigns, marketing, and personalization. Design dashboards to inform executives on critical operational business KPIs and strategic metrics. Become a trusted partner and thought leader in marketing data & analytics. Invent creative methods to answer key business questions using data assets. Build expertise on marketing data from all Chase lines of business. Synthesize analytical findings for senior business executives in both written and verbal formats. Required Qualifications, Capabilities, and Skills Strong academic background with a STEM Bachelors/Masters from a well-recognized university. 8+ years of advanced hands-on experience in SQL. 6+ years of advanced experience in data visualization, preferably in Tableau. 6+ years of advanced experience in data wrangling, preferably in Alteryx. 6+ years of advanced experience in data wrangling, preferably in ETL. 5+ years of advanced knowledge in MS Excel. Great presentation skills, both verbal and in MS PowerPoint. Preferred Qualifications, Capabilities, and Skills Experience with analytics suite and back-end data of Adobe Analytics, Salesforce Marketing Cloud, Persado, Harmony, or similar tools. Familiarity with cloud-based environments and developing production-level code.

Define and implement SAP BTP-based integration architecture aligned with business requirements. Design end-to-end integration strategies between SAP S/4HANA, SAP Cloud solutions, third-party systems, and on-premise applications. Implement SAP Integration Suite (CPI, API Management, Event Mesh, Open Connectors) to enable secure and scalable integrations. Design and build OData, REST, and SOAP-based APIs for real-time data exchange. Configure and manage authentication & security mechanisms (OAuth, JWT, SAML, etc. ). Utilize BTP services like SAP Event Mesh, Business Application Studio, and Kyma for cloud-native development. Define integration patterns (point-to-point, hub-and-spoke, event-driven) for enterprise-wide adoption. Conduct code reviews, performance tuning , and optimize integration flows. Work closely with business stakeholders, functional teams, and technical teams to understand requirements and deliver integration solutions. Collaborate with SAP architects, developers, and DevOps teams for seamless deployment. Provide technical leadership, mentoring, and knowledge transfer to junior team members. Required Qualifications: Technical Skills: 5+ years of experience in SAP Integration and middleware technologies. Strong hands-on expertise in SAP Integration Suite (CPI, API Management, Event Mesh, Open Connectors) . Experience in SAP BTP services (SAP Extension Suite, Kyma, CAP, Fiori, etc. ). Proficiency in integration protocols (HTTPS, WebSockets, RFC, JMS, IDoc, etc. ). Experience with non-SAP integrations (Salesforce, Workday, Azure, AWS, etc. ). Familiarity with DevOps tools (CI/CD pipelines, Git, Jenkins, SAP Automation). Soft Skills: Strong problem-solving and analytical skills. Excellent communication and stakeholder management. Ability to work in an agile and fast-paced environment. Strong documentation and technical writing skills.

The Integration Hub team is on a mission to build seamless, intelligent, and scalable bridges between Zuora and the world s leading enterprise solutions. As a Product Manager for the Integration Hub, you are more than just a PM; you are a builder, a strategist, and a translator. You will own the vision and execution for our critical connectors to solutions like Salesforce, SAP, Workday, Oracle, and NetSuite. Your work will directly enable Fortune 500 companies to automate their end-to-end Quote-to-Cash processes, eliminating data silos and unlocking new operational efficiencies. This role requires a unique individual who can expertly navigate between deep functional process discussions with business leaders, technical architecture debates with engineers, and strategic go-to-market planning with sales. If you are passionate about building products that solve complex, real-world integration challenges and thrive on engaging directly with customers and field teams, this is the perfect opportunity for you. What you will do: Own the Connector Roadmap: Develop and champion a compelling, customer-centric product strategy and roadmap for one or more core enterprise connectors. Define what success looks like and how we get there. Be the Voice of the Customer: Actively engage with enterprise customers, prospects, and partners to deeply understand their integration pain points, business processes (e.g., Order-to-Cash), and technical landscapes. Translate these insights into actionable product requirements. Spearhead Go-to-Market Success: Serve as the primary product evangelist for your connectors. Collaborate closely with marketing, sales, and solution consulting to define messaging, create compelling collateral, and execute successful product launches. Empower the Field: Develop and deliver enablement materials, training sessions, and presentations to ensure our sales and customer success teams are equipped to articulate the value of our integrations and win deals. Orchestrate Cross-Functional Execution: Work closely with an agile team of engineers to deliver high-quality, scalable integration solutions. Drive alignment and collaboration across product, engineering, and GTM teams to ensure a seamless end-to-end customer experience. Become a Trusted Expert: Build and share your thought leadership by creating content, participate in customer advisory boards, establishing both your and Zuora s reputation as a leader in enterprise integration. What you have: Product Management Excellence : 3-5 years of product management experience, preferably in enterprise B2B SaaS, with a proven track record of shipping successful integration-focused products. Deep Functional Expertise: In-depth functional knowledge of at least one or more of the following enterprise ecosystems: Salesforce, NetSuite, Oracle, SAP (S/4HANA/ECC), or Workday (Financials). You understand their core modules and how businesses use them. A Strong Technical Toolkit: Solid understanding of modern integration technologies and patterns. You are comfortable discussing REST/SOAP APIs, iPaaS/middleware solutions, event-driven architecture, and platform-specific SDKs. The Outbound Gene: A genuine enjoyment for outbound product management. You excel at presenting to customers, collaborating with sales on strategic deals, and championing your product both internally and externally. Balanced Skillset: A demonstrated ability to balance business needs, functional requirements, and technical constraints to make informed, impactful decisions. Collaborative Leadership: Exceptional communication and interpersonal skills with the ability to influence and lead cross-functional teams without direct authority. A Bachelor s degree or MBA in Business, Computer Science, Engineering, or a related field. As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected, and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity, and retirement programs Medical, denta,l and vision insurance Generous, flexible time off Paid holidays, wellness days, and company-wide end-of-year break 6 months of fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including a charitable donation match Free resources and support for your mental wellbeing

Responsibilities & Key Deliverables Analyze Functional Requirements and suggest / recommend / advise technical solution and approach Co-Create Technical Design document, Review and Approve tech designs Lead development activities and report periodically the status, risk and issues Lead 3 to 4 technical developers Problem / Issues analyzing and debugging skills. Experience Minimum 4 to 5 years of Service and Sales cloud technical experience (Service Cloud) Industry Preferred Qualifications Btech General Requirements Good Hands in Sales/Service/Experience Cloud (Must) Technically skilled well on application customization, configuration and API s. Performed Code review and Code Optimization on Apex/Aura/LWC. Very good Apex/Aura/LWC skills/Flows Must have either Integration or Data Architect Certification or experience

We are looking for a highly driven Business Development Manager within the IT Services & Consulting industry. This role is focused on identifying new business opportunities, building strong client relationships, and driving revenue growth by offering our IT solutions and services to potential clients across various sectors. Key Responsibilities Identify and develop new business opportunities through market research, lead generation, cold calling, and networking. Pitch IT services and solutions to prospects including software development, app/web development, staff augmentation, and digital transformation services. Build and maintain strong, long-lasting relationships with clients and stakeholders. Work closely with the delivery and technical teams to create customized proposals and client solutions. Manage the full sales cycle from prospecting to deal closure. Achieve and exceed monthly and quarterly revenue and sales targets. Prepare sales reports, forecasts, and pipeline updates regularly for leadership. Attend industry events, conferences, and networking sessions to represent the company and generate leads. Required Skills & Qualifications 4+ years of experience in business development or sales roles specifically in the IT Services & Consulting space. Proven track record of meeting or exceeding sales targets in B2B IT service environments. Strong understanding of software development lifecycles, cloud services, digital platforms, and enterprise IT services. Excellent communication, presentation, and negotiation skills Ability to interact with C-level executives and decision-makers. Experience with CRM tools like HubSpot, Zoho, or Salesforce. Perks and benefits of working at Algoscale: Opportunity to collaborate with leading companies across the globe. Opportunity to work with the latest and trending technologies. Competitive salary and performance-based bonuses. Comprehensive group health insurance. Flexible working hours and remote work options. (For some positions only) Generous vacation and paid time off. Professional learning and development programs and certifications.

Test Automation Development: Design, develop, and maintain automated test scripts using appropriate automation frameworks, tools, and programming languages (such as Selenium, Appium, or Cypress). This involves converting manual test cases into automated scripts to increase testing efficiency and coverage. Script Execution: Execute automated test scripts to validate software functionality across different platforms, browsers, and devices. Monitor test execution results and analyze failures to identify root causes and report defects. Integration Testing: Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines to enable frequent and reliable software releases. Collaborate with DevOps teams to automate deployment processes and ensure smooth integration of automated tests into the pipeline. Data-Driven Testing: Implement data-driven testing techniques to validate software behavior under different input data sets. Parameterize test scripts to facilitate testing with multiple data variations and edge cases. Cross-Browser/Device Testing: Automate testing across different browsers, devices, and operating systems to ensure consistent performance and compatibility. Use cloud-based testing platforms or device farms to execute automated tests on a variety of environments. Reporting and Documentation: Generate automated test reports and provide insights into test results, including pass/fail status, test coverage metrics, and defect trends. Document automation scripts, frameworks, and processes to facilitate knowledge sharing and collaboration within the team. Continuous Learning: Stay updated on emerging trends, tools, and best practices in test automation and software development. Participate in training programs, webinars, and conferences to expand your knowledge and skills in automation engineering. Collaboration: Work closely with QA engineers, developers, product managers, and other stakeholders to ensure alignment on automation goals, test coverage, and quality standards. Collaborate on test strategy, test planning, and defect triage activities to optimize testing efforts and improve overall product quality. Problem-Solving: Demonstrate problem-solving skills to troubleshoot automation failures, identify bottlenecks, and implement effective solutions. Analyze test failures, log files, and system logs to diagnose issues and propose fixes or workarounds. Responsibility to adhere to set internal controls. Experience and Desired Skills Experience: Fresher Required Skills Selenium with Java Playwright with Java API Testing Testing concepts Writing Test Cases Building Scenarios Different Types of Testing Run the automation suites like Sanity, Regression, Smoke Defect management Knowledge on Jmeter, Performance testing and AWS Education and Qualification Bachelors or Master s degree in Computer Science, Information Technology, or a related field

Brand Strategy & Planning: Develop and implement brand strategies and marketing plans for existing and upcoming CNS products, with a focus on Parkinson s and Alzheimer s therapy areas. Product Launch Management: Lead launch planning and execution for Crexont and other pipeline products, ensuring cross-functional alignment and timely roll-out. Market & Competitive Intelligence: Monitor industry trends, competitor activity, and market dynamics to identify growth opportunities and inform product positioning. KOL Engagement & CME Initiatives: Work closely with the medical team and sales force to build strong relationships with key opinion leaders (KOLs) and support CME programs. Sales Force Training: Collaborate with sales training teams to ensure the field force is well-equipped with product knowledge and promotional tools. Collaboration & Coordination: Work closely with cross-functional teams including Medical Affairs, Supply Chain, Regulatory, and Sales to ensure flawless execution of brand plans. Marketing Collaterals: Create, review, and approve promotional materials and campaigns in compliance with internal and external guidelines.

ICE Digital Trade provides paperless global trade management solutions which digitize, automate, and accelerate trade & post-trade operations, finance, logistics, compliance, and visibility. The Client Support Specialist will work with the ICE Digital Trade Application Support team to provide first-line support for customers who use our proprietary shipping and trade documentation solutions. The ideal candidate will become well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service. Responsibilities Resolve incidents & requests Take pro-active actions / measures to limit corrective maintenance activities Create and maintain knowledgebase Provide level 1 application support, liaising with level 2 and level 3 support teams to resolve reported issues and incidents Onboard and off-board clients for ICE Digital Trade products and services Update the ticketing system (e. g. Salesforce, ServiceNow, JIRA) for the reported problem and resolution Promptly address user requests, incidents, and problems, ensuring timely resolution Participate in testing to verify and understand the application logic and behavior Escalate issues to the team lead in a timely and appropriately manner Maintain strong relationship with clients and internal teams Undertake root cause analysis and manage resulting action items to resolution Develop and maintain the knowledge base for ongoing support Contribute to system monitoring, alerting, and preventive measures Knowledge and Experience Bachelor s or equivalent university degree Excellent verbal and written English language skills Excellent time-management and organizations skill Knowledge in system and application support preferred Basic knowledge on database, XML, SPLUNK, Salesforce, ServiceNow is a plus Able to work flexible hours in a 24/7 support environment Experience with ITSM tool ServiceNow is a plus

Project Managers are required to lead change initiatives, and manage stakeholder and senior management relationships. They work largely unsupervised and are expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. They are expected to adopt an agile and flexible approach to their work and an outstanding level of professionalism and conduct. Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in the change frameworks Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive stakeholder relationships, providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements. Analyses management reports, and derives insights to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Produce well-defined project plans, identifying the key milestones and assigning responsibilities / resources in line with the Global Transformation Project Management Framework. Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardised metrics and templates in Clarity Maintains project change control, ensuring any changes to baseline are managed through change requests and all impacts are considered Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken Requirements Previous experience in managing large scale business transformation projects, and other managerial experience leading diverse, geographically distributed teams. Strong understanding and subject matter expertise in driving Contact Center Automation projects involving Contact Centre As A Service (CCaaS) and Cloud Platform migration and Artificial Intelligence/ Gen Artificial Intelligence driven Automation Strong understanding and subject matter expertise contact center domains like, Interactive Voice Response call flows, Identiity and Verification (ID&V) Work force management, Knowledge Management, Contact Center Analytics and Market Intelligence. Expert in tools such as JIRA, Confluence & MS Project Good understanding of Digital Journeys (e. g. Mobile Banking App) Expert in change methodologies including but not limited to customer experience, digital transformation, Design-led change, including significant experience in Agile roles. Excellent stakeholder management and assertive communication skills Past experience / Ability to drive technology changes involving Genesys Cloud, AWS Connect (Amazon web services), Google CCAI (Contact center Artificial Intelligence), Nice CX (Customer Expereince) Verint, Five9, Calabrio, Knowmax, Salesforce, ezo. ai, Uniphore, Convin, Dynamics 365, Qualtrics, Nuance Gatekeeper, Google Dialogflow, Google Transcriber, Poly AI, Cogito, AWS Lex (Amazon web service). Understanding of key activities for Change Adoption. Interactive Voice Response (IVR) Simplification. ID &V - CLI/ANI (Command Line interface/ Automatic number identification), One Time Password - OTP , Voice ID Data - Migration, storage and management (real time and historical). Contact Centre Reporting and Business Intelligence. Relevant experience on managing complex projects across countries or regions. Overall experience of 8+ years or more. Project management skills and experience of managing large and complex programmes