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5.0 - 8.0 years
25 - 30 Lacs
Mumbai
Work from Office
Jul 24, 2025 Location: Mumbai Designation: Senior Consultant Entity: Deloitte South Asia LLP Y our potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential. The Team Deloitte Digital is passionate and focused on helping clients tackle their most complex challenges with Salesforce technology. Learn how we help clients innovate, improve user experience, and maximize the value from customer operations by harnessing the breadth and depth of our digital capabilities. Learn more about Salesforce Technology Practice Work you ll do As a Consultant in our Consulting team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You ll: Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards Develop solution using Salesforce configure and customization features. Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences Applies awareness of global trends to address client needs and enhance recommendations Understands the impact of emerging technologies on relevant functions and processes Qualifications Prior experience in Salesforce mandatorily. Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds. Knowledge on Heroku and e-commerce will be a plus. Ability to understand requirements and prepare effort estimates and overall system design. Should have managed clients and lead a multi member team on the last few projects. Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates. Aware of implementation best practices on Force.com platform and Salesforce. Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc. Handling a team and also responsible for client deliverables. Eligibility criteria and requirements: Extensive experience in solution design, client management, client demo, conducting design & development workshops 5 to 8 years of relevant experience in management or consulting oriented environment. At least 3-4 end to end SFDC implementation experience in India or globally Graduate degree (Science or Engineering) from premier institutes Willingness to travel for short and long term durations Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Consultant across our organization: Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador. Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities. Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results. Identifies and embraces our purpose and values and puts these into practice in their professional life. Builds relationships and communicates effectively in order to positively influence peers and other stakeholders. How you ll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloittes impact on the world Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.
Posted 3 days ago
2.0 - 4.0 years
2 - 5 Lacs
Pune
Work from Office
About Us Blueshift is a venture-funded startup headquartered in San Francisco. Our AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. With Blueshift, marketers are in full control of automating various forms of personalized messaging across every engagement channel. Blueshift is trusted by leading digital brands like Udacity, LendingTree, BBC, and Paypal to automate their customer engagement marketing and recognized by Gartner as a Cool Vendor for AI in Marketing . Blueshift is founded by repeat entrepreneurs who previously built Mertado.com (acquired by Groupon to become Groupon Goods), and were part of the early team behind Kosmix (acquired by Walmart to become @WalmartLabs). We are backed by top-tier VCs including Nexus Venture Partners, Storm Ventures, Luma Partners, and SoftBank Venture Asia. Blueshift is staffing its team in Pune, India. As part of Blueshift, you will get to work for a startup with a cutting-edge product. This is an exciting opportunity for motivated individuals to build a great career. Operations Analyst Blueshift is seeking a dynamic individual to join our finance team as an Operations Analyst. This role will act as a liaison between Finance, Customer Success, Sales, Revenue Operations and Salesforce teams. Youll work cross-functionally to manage various team processes, help improve workflows, and execute analytics and reporting tasks. As a result, this position is expected to collaborate with teams located across the world (US, Europe, India) and will report to the Lead Operations Analyst who is located in the India (IST). We re looking for a motivated, self-starter who is comfortable wearing multiple hats in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. Responsibilities Plan and implement projects from inception to completion across finance, sales and customer success teams Provide hands-on support for Salesforce, ensuring data accuracy and improving overall Salesforce efficiency. Collaborate with cross-functional teams to customize and optimize Salesforce features to meet business needs. Work closely with the Customer Success team to track and analyze product/services usage data. Administer commission calculations for the sales team. Collaborate with Finance and Sales teams to streamline and improve the contract review process. Undertake special projects and initiatives, including data analysis, process improvement, and system updates as required. Create different documents, SOPs, and maintain those documents as required. Requirements A bachelor s / master s degree in finance or related commerce field. 2-4 years of job experience in business/finance operations in a high-growth SaaS/PaaS environment. Experience with Salesforce.com preferred. Experience in Salesforce Administration preferred. Salesforce certified administrator preferred. Experience in MS Office (Word, PowerPoint & Excel is a plus) Excellent problem-solving skills and high level of attention to detail. Excellent written and verbal communication skills. Availability and scheduling flexibility to collaborate with teams across multiple time zones. Experience of working in a SaaS company is a plus. Perks and Benefits Competitive salary and benefits. Excellent hospitalisation, personal accident, and term insurance coverage. Located in a top-notch facility in Baner - one of the best neighbourhoods for tech startups. Daily catered breakfast, lunch, and snacks along with a well-stocked pantry. A team that cares about you.
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Shift timings - MENA Market (9:30AM - 6:30 PM) Location - Chennai(Work from Office) We are seeking a proactive and driven Sales Development Representative (SDR) to join our team. This role is ideal for someone who thrives in a dynamic environment and excels at initiating conversations with potential customers. As an Outbound SDR , you will be responsible for identifying prospects, reaching out through cold outreach strategies, and setting up demo meetings for the sales team. Your goal will be to generate qualified opportunities and support the Account Executive (AE) in closing deals. Responsibilities: ● Lead Engagement: Identify and reach out to potential customers through outbound channels such as cold calls, emails, and LinkedIn outreach to generate interest and start conversations. ● Prospect Qualification: Qualify outbound leads based on established criteria to ensure they align with our ideal customer profile and sales objectives. ● Demo Scheduling: Set up demo meetings with qualified prospects, coordinating with the Account Executive (AE) to move them through the sales funnel. ● Lead Nurturing: Build relationships with prospects through consistent follow-up and personalized communication to understand their pain points and needs. ● Campaign Development: Develop and execute creative outbound email campaigns and outreach strategies to engage and convert prospects. ● CRM Management: Accurately record and manage prospect and activity data in CRM systems to track progress and maintain up-to-date information. ● Collaboration: Work closely with the sales team to ensure a smooth handover of qualified leads and contribute to refining the overall outbound strategy. Requirements: ● Experience: Ideally 3 - 5 years of experience in a Sales Development role, with a focus on outbound prospecting within a SaaS or technology environment. ● Communication Skills: Strong interpersonal and communication skills, with the ability to effectively engage cold prospects and understand their needs. ● CRM Proficiency: Experience with CRM tools (e.g., HubSpot, Salesforce) and familiarity with outbound sales tools (e.g., LinkedIn Sales Navigator, Zoominfo). ● Tech-Savvy: Passionate about technology with a curiosity to learn about various prospecting tools and sales techniques. ● Detail-Oriented: Ability to manage and prioritise multiple outreach efforts and tasks, maintaining attention to detail and accuracy.
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Shift timings - ANZ Market (4:30AM - 1:30 PM) Location - Chennai(Work from Office) We are seeking a proactive and driven Sales Development Representative (SDR) to join our team. This role is ideal for someone who thrives in a dynamic environment and excels at initiating conversations with potential customers. As an Outbound SDR , you will be responsible for identifying prospects, reaching out through cold outreach strategies, and setting up demo meetings for the sales team. Your goal will be to generate qualified opportunities and support the Account Executive (AE) in closing deals. Responsibilities: ● Lead Engagement: Identify and reach out to potential customers through outbound channels such as cold calls, emails, and LinkedIn outreach to generate interest and start conversations. ● Prospect Qualification: Qualify outbound leads based on established criteria to ensure they align with our ideal customer profile and sales objectives. ● Demo Scheduling: Set up demo meetings with qualified prospects, coordinating with the Account Executive (AE) to move them through the sales funnel. ● Lead Nurturing: Build relationships with prospects through consistent follow-up and personalized communication to understand their pain points and needs. ● Campaign Development: Develop and execute creative outbound email campaigns and outreach strategies to engage and convert prospects. ● CRM Management: Accurately record and manage prospect and activity data in CRM systems to track progress and maintain up-to-date information. ● Collaboration: Work closely with the sales team to ensure a smooth handover of qualified leads and contribute to refining the overall outbound strategy. Requirements: ● Experience: Ideally 3 - 5 years of experience in a Sales Development role, with a focus on outbound prospecting within a SaaS or technology environment. ● Communication Skills: Strong interpersonal and communication skills, with the ability to effectively engage cold prospects and understand their needs. ● CRM Proficiency: Experience with CRM tools (e.g., HubSpot, Salesforce) and familiarity with outbound sales tools (e.g., LinkedIn Sales Navigator, Zoominfo). ● Tech-Savvy: Passionate about technology with a curiosity to learn about various prospecting tools and sales techniques. ● Detail-Oriented: Ability to manage and prioritise multiple outreach efforts and tasks, maintaining attention to detail and accuracy.
Posted 3 days ago
3.0 - 8.0 years
30 - 45 Lacs
Gurugram
Work from Office
Requirement : Data Architect & Business Intelligence Experience: 5-12 Years Work Type: Full-Time Job Summary: We are looking for a Data Architect & Business Intelligence Expert who will be responsible for designing and implementing enterprise-level data architecture solutions. The ideal candidate will have extensive experience in data warehousing, data modeling, and BI frameworks , with a strong focus on Salesforce, Informatica, DBT, IICS, and Snowflake . Key Responsibilities: Design and implement scalable and efficient data architecture solutions for enterprise applications. Develop and maintain robust data models that support business intelligence and analytics. Build data warehouses to support structured and unstructured data storage needs. Optimize data pipelines, ETL processes, and real-time data processing. Work with business stakeholders to define data strategies that support analytics and reporting. Ensure seamless integration of Salesforce, Informatica, DBT, IICS, and Snowflake into the data ecosystem. Establish and enforce data governance, security policies, and best practices . Conduct performance tuning and optimization for large-scale databases and data processing systems. Provide technical leadership and mentorship to development teams. Key Skills & Requirements: Strong experience in data architecture, data warehousing, and data modeling . Hands-on expertise with Salesforce, Informatica, DBT, IICS, and Snowflake . Deep understanding of ETL pipelines, real-time data streaming, and cloud-based data solutions . Experience in designing scalable, high-performance, and secure data environments . Ability to work with big data frameworks and BI tools for reporting and visualization. Strong analytical, problem-solving, and communication skills
Posted 3 days ago
3.0 - 8.0 years
30 - 45 Lacs
Noida
Work from Office
Requirement : Data Architect & Business Intelligence Experience: 5-12 Years Work Type: Full-Time Job Summary: We are looking for a Data Architect & Business Intelligence Expert who will be responsible for designing and implementing enterprise-level data architecture solutions. The ideal candidate will have extensive experience in data warehousing, data modeling, and BI frameworks , with a strong focus on Salesforce, Informatica, DBT, IICS, and Snowflake . Key Responsibilities: Design and implement scalable and efficient data architecture solutions for enterprise applications. Develop and maintain robust data models that support business intelligence and analytics. Build data warehouses to support structured and unstructured data storage needs. Optimize data pipelines, ETL processes, and real-time data processing. Work with business stakeholders to define data strategies that support analytics and reporting. Ensure seamless integration of Salesforce, Informatica, DBT, IICS, and Snowflake into the data ecosystem. Establish and enforce data governance, security policies, and best practices . Conduct performance tuning and optimization for large-scale databases and data processing systems. Provide technical leadership and mentorship to development teams. Key Skills & Requirements: Strong experience in data architecture, data warehousing, and data modeling . Hands-on expertise with Salesforce, Informatica, DBT, IICS, and Snowflake . Deep understanding of ETL pipelines, real-time data streaming, and cloud-based data solutions . Experience in designing scalable, high-performance, and secure data environments . Ability to work with big data frameworks and BI tools for reporting and visualization. Strong analytical, problem-solving, and communication skills
Posted 3 days ago
2.0 - 4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title: CRM Manager Location: [Mumbai] Role Overview: We are looking for a CRM Manager to plan, strategize, and oversee CRM initiatives for multiple client accounts. You will manage end-to-end CRM projects, leverage social listening analytics, and ensure optimal platform utilisation to drive customer engagement and business outcomes. The role involves acting as a bridge between client teams and internal delivery , with strong focus on execution excellence and data-driven decision-making. Experience Required: 2-4 years in CRM Executive/Manager roles with hands-on experience in CRM platform management and social listening analytics Key Responsibilities: ✅ CRM Strategy & Execution Act as a bridge between client teams and internal delivery for CRM-related projects Own end-to-end execution of CRM initiatives – planning, solutioning, launch, optimisation, and reporting Document client requirements, build solution plans , and manage CRM workflows Map platform capabilities (HubSpot, Salesforce, Zoho, etc.) to client business goals Support data and reporting needs, deriving actionable insights for continuous improvement Handle 3–5 client accounts simultaneously , depending on complexity ✅ Marketing Workflows & Integrations Strong understanding of marketing workflows, campaign setup, lead tracking, and integrations (APIs, webhooks) Collaborate with marketing and sales teams to implement data-driven CRM strategies aligned with business goals Design and execute targeted marketing campaigns , optimising them for engagement, retention, and ROI ✅ Social Listening & Analytics Utilise social listening tools to monitor brand and industry conversations, sentiment, and trends Extract actionable insights to enhance customer segmentation, communication, and overall CRM strategy Prepare regular reports with KPIs, insights, and strategic recommendations Key Requirements: Bachelor’s degree in Marketing, Business, or a related field Proficiency in at least one CRM platform (HubSpot, Salesforce, Zoho) Strong analytical skills with proficiency in data analysis tools (Excel, Google Analytics, etc.) Excellent communication, documentation, and stakeholder management skills Experience in BFSI or Retail verticals is an advantage Ability to prioritise and manage multiple projects simultaneously Detail-oriented with a strong problem-solving mindset Why Join Us? Be a part of Schbang’s growing CRM team, driving digital transformation and customer engagement strategies for leading brands across sectors.
Posted 3 days ago
10.0 years
0 Lacs
Greater Kolkata Area
On-site
Description The Technical Architect will have to be execution-focused, support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Life Sciences, Health industry solutions. As a Technical Architect, you will become a deep product expert with Industry Salesforce Life Sciences Cloud (including Health Cloud) applications, and work closely with our sales and delivery teams to ensure customer success. The Technical Architect will lead the technical design and implementation of Salesforce solutions, ensuring compliance with industry regulations (HIPAA, GxP, etc.) and alignment with business goals. The ideal candidate combines deep Salesforce expertise with strong domain understanding of pharmaceuticals, biotech, medtech, or healthcare providers. The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. Responsibilities Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products. Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP). Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies. Lead a team of developers driving optimized solutions across multi-cloud implementations, ensuring seamless integration between Health Cloud, Service Cloud, and Experience Cloud and Omnistudio framework. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries. Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools. Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs. Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion. Qualifications 10+ years of experience in developing technology solutions. 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting. Expertise in one or multiples of → Salesforce Health Cloud, Sales/Service/Experience Cloud, and Vlocity Omnistudio Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry. Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR. Expertise in one or multiple domains of Healthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance. Experience in healthcare domain (Preferred) Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns (Must Have) Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect) OmniStudio Developer/Consultant Health Cloud Certification (Good to have)
Posted 3 days ago
3.0 - 8.0 years
30 - 45 Lacs
Pune
Work from Office
Requirement : Data Architect & Business Intelligence Experience: 5-12 Years Work Type: Full-Time Job Summary: We are looking for a Data Architect & Business Intelligence Expert who will be responsible for designing and implementing enterprise-level data architecture solutions. The ideal candidate will have extensive experience in data warehousing, data modeling, and BI frameworks , with a strong focus on Salesforce, Informatica, DBT, IICS, and Snowflake . Key Responsibilities: Design and implement scalable and efficient data architecture solutions for enterprise applications. Develop and maintain robust data models that support business intelligence and analytics. Build data warehouses to support structured and unstructured data storage needs. Optimize data pipelines, ETL processes, and real-time data processing. Work with business stakeholders to define data strategies that support analytics and reporting. Ensure seamless integration of Salesforce, Informatica, DBT, IICS, and Snowflake into the data ecosystem. Establish and enforce data governance, security policies, and best practices . Conduct performance tuning and optimization for large-scale databases and data processing systems. Provide technical leadership and mentorship to development teams. Key Skills & Requirements: Strong experience in data architecture, data warehousing, and data modeling . Hands-on expertise with Salesforce, Informatica, DBT, IICS, and Snowflake . Deep understanding of ETL pipelines, real-time data streaming, and cloud-based data solutions . Experience in designing scalable, high-performance, and secure data environments . Ability to work with big data frameworks and BI tools for reporting and visualization. Strong analytical, problem-solving, and communication skills
Posted 3 days ago
3.0 - 8.0 years
30 - 45 Lacs
Bengaluru
Work from Office
Requirement : Data Architect & Business Intelligence Experience: 5-12 Years Work Type: Full-Time Job Summary: We are looking for a Data Architect & Business Intelligence Expert who will be responsible for designing and implementing enterprise-level data architecture solutions. The ideal candidate will have extensive experience in data warehousing, data modeling, and BI frameworks , with a strong focus on Salesforce, Informatica, DBT, IICS, and Snowflake . Key Responsibilities: Design and implement scalable and efficient data architecture solutions for enterprise applications. Develop and maintain robust data models that support business intelligence and analytics. Build data warehouses to support structured and unstructured data storage needs. Optimize data pipelines, ETL processes, and real-time data processing. Work with business stakeholders to define data strategies that support analytics and reporting. Ensure seamless integration of Salesforce, Informatica, DBT, IICS, and Snowflake into the data ecosystem. Establish and enforce data governance, security policies, and best practices . Conduct performance tuning and optimization for large-scale databases and data processing systems. Provide technical leadership and mentorship to development teams. Key Skills & Requirements: Strong experience in data architecture, data warehousing, and data modeling . Hands-on expertise with Salesforce, Informatica, DBT, IICS, and Snowflake . Deep understanding of ETL pipelines, real-time data streaming, and cloud-based data solutions . Experience in designing scalable, high-performance, and secure data environments . Ability to work with big data frameworks and BI tools for reporting and visualization. Strong analytical, problem-solving, and communication skills
Posted 3 days ago
16.0 - 22.0 years
45 - 60 Lacs
Hyderabad, Bengaluru
Work from Office
Responsible for : Manage the Salesforce portfolio and scale the business and team Mentor Salesforce Development Team, Program & Project Managers Drive global business and technology re-engineering CRM Initiatives with the Salesforce platform, and manage CRM Initiatives. Drive Customer Success Strategies Drive Salesforce Strategies - Salesforce Platform Architecture, Environment Strategies, Enterprise SSO Strategy. Strong Operational Expertise in project management, agile sprint delivery cycles, program management and budget management, team performance reviews, vendor negotiations, etc. Experience working with Mid-large scale global teams Management of P&L of the delivery includes - resource management, managing the margins, estimations and with overall responsibility of business risk assessment for actions taken. Manage relationships with clients and seek both short and long-term new business opportunities. Ensuring continuous performance improvement in all areas of the delivery. Solution Design, Technical Architecture, Engagement Management Be accountable for the successful implementation and integration of Salesforce solutions to achieve or exceed client objectives Develops and maintains senior technical client relationships Drive mitigation of key account/project technical risks and issues Provide guidance to the project team and timely conduct and monitor performance management, particularly for architects and technical leads Reviews Statements of Work (SoW), be proactive, provide appropriate internal execution status communication and handle escalation Establish and document standards and best practices for technical services, such as design templates; code standards; deployment processes; migration, implementation and integration planning Pre-Sales, Engagement Scope & Estimation Lead prospect discovery sessions to identify high-level business opportunities and requirements Creates architectural diagrams and documentation to convey proposed solutions Estimate the level of effort, schedules and resources needed to implement the solution Hiring, Building and Developing Technical Team Forecast Salesforce resource requirements Help build Salesforce COE. Coordinates with various vertical business units (IBU) and global sales teams to drive the overall competency growth as per market needs, and future market focus and help define workable Go to Market (GTM) focus. Help drive business from ongoing clients and help win new clients. Actively support sales opportunities by leveraging solutions, offerings and services and translate them into strong value propositions for clients and help win most deals.
Posted 3 days ago
95.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Are you looking for a new challenge in marketing? We're on the lookout for a dynamic and enthusiastic Marketing Executive to join our marketing teams in the UK. You'll be working with marketing colleagues and key stakeholders across Gallagher to deliver revenue through our campaigns and enhance the customer experience. We’re looking for a data-driven individual who can analyse and interrogate engagement across multiple channels and provide insight to boost our marketing performance. With excellent attention to detail and the ability to prioritise your workload, this role would suit an adaptable and motivated individual. If you're passionate about marketing and eager to make a difference, we'd love to hear from you! How You'll Make An Impact Responsibilities : Work with our in-house teams to support the objectives of retention, nurture and lead generation. Monitor and report on campaign performance, email KPIs and lead data to provide insights to optimise campaigns and improve conversion rates Measure and interrogate data from multiple channels to measure engagement and provide insight into the customer experience Analyse data from our performance dashboards to provide insight for future campaigns Ensure monthly and quarterly reports are produced to deadlines (split across multiple divisions) Build and own campaign dashboards Provide insight to our sales teams Update marketing collateral Arrange printed marketing and event support Provide proofreading support as required Monitor and respond to Trustpilot reviews for Ireland Build new web/content pages (system Foleon - easy drag and drop options). About You Qualifications : Strong analytical skills with the ability to interpret data and make data-driven decisions Proficient in Excel, Word and PowerPoint CRM experience (Salesforce) Understanding of digital marketing strategies and techniques. Excellent written and verbal communication skills. Experience in financial services would be an advantage. Ability to work independently and as part of a team, managing multiple projects simultaneously. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Posted 3 days ago
11.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Overview The purpose of the Salesforce Solution Designer is to design and articulate solutions based on strategic business and technical requirements. The candidate will work with a variety of people (business partners, scrum masters and technical peers) to ensure that maximum value is delivered to the business. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. Additionally, the role is critical to build internal PepsiCo knowledge of the technical solution being built and maintain continuity as SI resources roll off. Responsibilities Work with Product Owners and Business Analysts to transform new requirements into Salesforce design and lead implementation with the development team. Work directly with stakeholders to design/govern highly usable, scalable, extensible, and maintainable Salesforce solutions. Create application and technical design documents which leverage Salesforce best practices and PepsiCo standards. Deal with ambiguous problems, take responsibility for finding solutions, and drive towards simple solutions to complex problems. Troubleshoot key implementation issues and demonstrate ability to drive to successful resolution. Use deep business knowledge of Salesforce products to help drive solution design and estimation for major new initiatives. Contribute to CoE building activities by creating reference architectures, data models and re-usable assets that empower our stake holders to maximize business value using the breadth of the Salesforce solutions available, also harvesting knowledge from existing implementations. Evangelize and educate internal stakeholders about Salesforce technology (e.g. CoPs, Workshops, or Conferences). Qualifications Bachelor's Degree in Information Technology, Computer Science, MIS, Business, or similar field. 11 to 14 years of overall IT experience with a demonstrated track record of major solution design/architecture contributions in a large enterprise. Atleast 5+ years of experience with Salesforce.com which includes prior experience customizing Salesforce using Apex classes/triggers, Lightning and Integration technologies (such as SOAP or REST). Atleast 2-3 years of recent experience as a Salesforce Solution Architect Experience with Salesforce Sales Cloud or Service Cloud or Marketing Cloud (application design, architecture and development). Agile delivery experience. Preferred Experience with CG Cloud Experience with Einstein Active Salesforce Developer or Architect Certification
Posted 3 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. For our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Frontline Senior Manager/Director - Customer success manager ensures that their team of 8-15 Customer Success Managers consistently offers a premium Signature experience to our customers. This role isn’t just about leadership; it's about encouraging collaboration across various facets of Salesforce, from ensuring efficient allocation of the team to aligning the right resources for customer delivery. Simultaneously, they cultivate valuable executive relationships, handle risk with foresight, and deepen connections with our broader Salesforce teams. Responsibilities Lead and develop a dedicated team of Customer Success Managers, emphasizing the delivery of our Signature customer experience. Ensure efficient allocation of Customer Success Managers and collaborate with delivery leaders to align the best resources for our customers. Lead all aspects of the execution of Signature offers for designated clouds, focusing on customer satisfaction and success score metrics. Develop executive relationships with customers and assist in handling customer issues and improving the value derived from their Signature investments. Proactively identify and address high-risk customers, aligning internal teams including executive sponsors and corrective actions Partner closely with Account Executives and other Salesforce teams, ensuring cohesive relationships. Partner with the Renewals team and Success Plan Sales to ensure Signature Success Plan renewals and growth across teams. Ensure that team activities adhere to the obligations of the Signature Offer and Account Success goals. Cultivate the professional growth of the team in alignment with Account Success and individual career path objectives. Preferred Qualifications And Skills Successful track record in customer success or related roles, with at least 5 years in a front-line leadership position. Demonstrable experience in leading customer success teams, with a focus on customized customer experiences. Strong ability to collaborate and drive outcomes across multiple internal teams and external partners. Ability to drive effective and influencing conversations at the C-level. Facilitate difficult discussions and be adept at handling objections. Knowledge in one or more lines of business. Proficient in risk management, with a proactive approach to identifying and addressing potential issues. Drive important metrics related to Customer Success Score, Customer Satisfaction, and Signature Adoption. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Shifts - Candidate should be comfortable working in AMER shifts (6:30 PM - 3:30 AM) as well. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 3 days ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description About the Company - We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About The Role We’re looking for an experienced Data Scientist who will help us build marketing attribution, causal inference, and uplift models to improve the effectiveness and efficiency of our marketing efforts. This person will also design experiments and help us drive consistent approach to experimentation and campaign measurement to support a range of marketing, customer engagement, and digital use cases. This Lead Data Scientist brings significant experience in designing, developing, and delivering statistical models and AI/ML algorithms for marketing and digital optimization use cases on large-scale data sets in a cloud environment. They show rigor in how they prototype, test, and evaluate algorithm performance both in the testing phase of algorithm development and in managing production algorithms. They demonstrate advanced knowledge of statistical and machine learning techniques along with ensuring the ethical use of data in the algorithm design process. At Salesforce, Trust is our number one value and we expect all applications of statistical and machine learning models to adhere to our values and policies to ensure we balance business needs with responsible uses of technology. Responsibilities As part of the Marketing Effectiveness Data Science team within the Salesforce Marketing Data Science organization, develop statistical and machine learning models to improve marketing effectiveness - e.g., marketing attribution models, causal inference models, uplift models, etc. Develop optimization and simulation algorithms to provide marketing investment and allocation recommendations to improve ROI by optimizing spend across marketing channels. Own the full lifecycle of model development from ideation and data exploration, algorithm design and testing, algorithm development and deployment, to algorithm monitoring and tuning in production. Design experiments to support marketing, customer experience, and digital campaigns and develop statistically sound models to measure impact. Collaborate with other data scientists to develop and operationalize consistent approaches to experimentation and campaign measurement. Be a master in cross-functional collaboration by developing deep relationships with key partners across the company and coordinating with working teams. Constantly learn, have a clear pulse on innovation across the enterprise SaaS, AdTech, paid media, data science, customer data, and analytics communities. Required Skills 8+ years of experience designing models for marketing optimization such as multi-channel attribution models, customer lifetime value models, propensity models, uplift models, etc. using statistical and machine learning techniques. 8+ years of experience using advanced statistical techniques for experiment design (A/B and multi-cell testing) and causal inference methods for understanding business impact. Must have multiple, robust examples of using these techniques to measure effectiveness of marketing efforts and to solve business problems on large-scale data sets. 8+ years of experience with one or more programming languages such as Python, R, PySpark, Java. Expert-level knowledge of SQL with strong data exploration and manipulation skills. Experience using cloud platforms such as GCP and AWS for model development and operationalization is preferred. Must have superb quantitative reasoning and interpretation skills with strong ability to provide analysis-driven business insight and recommendations. Excellent written and verbal communication skills; ability to work well with peers and leaders across data science, marketing, and engineering organizations. Creative problem-solver who simplifies problems to their core elements. B2B customer data experience a big plus. Advanced Salesforce product knowledge is also a plus.
Posted 3 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. For our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Frontline Senior Manager/Director - Customer success manager ensures that their team of 8-15 Customer Success Managers consistently offers a premium Signature experience to our customers. This role isn’t just about leadership; it's about encouraging collaboration across various facets of Salesforce, from ensuring efficient allocation of the team to aligning the right resources for customer delivery. Simultaneously, they cultivate valuable executive relationships, handle risk with foresight, and deepen connections with our broader Salesforce teams. Responsibilities Lead and develop a dedicated team of Customer Success Managers, emphasizing the delivery of our Signature customer experience. Ensure efficient allocation of Customer Success Managers and collaborate with delivery leaders to align the best resources for our customers. Lead all aspects of the execution of Signature offers for designated clouds, focusing on customer satisfaction and success score metrics. Develop executive relationships with customers and assist in handling customer issues and improving the value derived from their Signature investments. Proactively identify and address high-risk customers, aligning internal teams including executive sponsors and corrective actions Partner closely with Account Executives and other Salesforce teams, ensuring cohesive relationships. Partner with the Renewals team and Success Plan Sales to ensure Signature Success Plan renewals and growth across teams. Ensure that team activities adhere to the obligations of the Signature Offer and Account Success goals. Cultivate the professional growth of the team in alignment with Account Success and individual career path objectives. Preferred Qualifications And Skills Successful track record in customer success or related roles, with at least 5 years in a front-line leadership position. Demonstrable experience in leading customer success teams, with a focus on customized customer experiences. Strong ability to collaborate and drive outcomes across multiple internal teams and external partners. Ability to drive effective and influencing conversations at the C-level. Facilitate difficult discussions and be adept at handling objections. Knowledge in one or more lines of business. Proficient in risk management, with a proactive approach to identifying and addressing potential issues. Drive important metrics related to Customer Success Score, Customer Satisfaction, and Signature Adoption. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Shifts - Candidate should be comfortable working in AMER shifts (6:30 PM - 3:30 AM) as well. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 3 days ago
3.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Lucid Imaging is hiring a Sales and Application Engineer for the West India region to drive sales and support for our machine vision products The role involves managing CRM updates, handling inbound inquiries, preparing quotations, and following up on leads, POCs, and payments You will meet clients (virtually or on-site), understand project needs, deliver product demos, and collaborate with the technical team to propose solutions Ideal candidates will have 3 to 5 years of experience in selling electronics or vision components, strong communication and negotiation skills, and a willingness to travel A degree in Electrical/Electronic Engineering is required
Posted 3 days ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year. About The Customer Success Enablement Specialist Role... The Customer Success Enablement Specialist to optimise customer experiences through data-driven insights, cross-functional collaboration, and strategic project management. This role combines customer empathy with analytical rigour to drive meaningful improvements across the customer journey. What You'll Do... Customer Journey Optimisation & Analysis Conduct comprehensive audits of existing customer experiences to identify friction points and optimisation opportunities Develop detailed customer journey maps that highlight pain points, emotional touchpoints, and areas for enhancement Lead customer research initiatives through direct engagement and collaboration with frontline teams Serve as the voice of the customer advocating for customer-centric solutions Analyse customer pipelines, conversion funnels, and behavioural data using Excel, SQL (bonus),, Salesforce, and AI-powered analytics tools Generate actionable insights on customer retention, churn patterns, and optimisation strategies through comprehensive reports and stakeholder presentations Requirements Gathering, Technical Liaison & Frontline Enablement Collaborate with business stakeholders to collect, document, and prioritise requirements for customer journey improvements, process enhancements, and reporting solutions Translate business needs into clear technical specifications for development and implementation teams Act as the primary business owner for customer success technical initiatives, conducting quality assurance reviews, UAT and refining requirements throughout project lifecycles Ensure alignment between business objectives and technical deliverables Create comprehensive documentation and training materials for frontline teams to support process changes and new feature rollouts, including working with product marketing and team leads to provide scripting to articulate our value propositions. Cross-Functional Project Management Drive end-to-end project delivery across multiple departments and stakeholder groups Facilitate effective communication between teams, ensuring clear understanding of requirements and expectations With the support of the Customer Success Enablement Manager, coordinate project timelines, resources, and deliverables to meet strategic objectives Provide regular project status updates and proactively escalate potential blockers Build and maintain strong relationships with stakeholders across all organisational functions What You'll Have... Advanced proficiency in Excel and Salesforce; SQL experience preferred Experience with customer analytics, journey mapping, and user experience optimisation Strong project management skills with ability to coordinate cross-functional initiatives Excellent written and verbal communication skills, including presentation development Proven ability to translate data into actionable business insights Experience in customer research methodologies and voice-of-customer programmes Preferred Skills And Qualifications Familiarity with AI-powered analytics tools and customer intelligence platforms Background in customer success, user experience, or business analysis roles Experience working in fast-paced, data-driven environments Strong stakeholder management and relationship-building skills Recognised project management qualifications or certifications Our Perks & Benefits… Hybrid working model (in-office & from home) Mental health and well-being initiatives Paid birthday, study and volunteering leave every year Sponsored social clubs, team events, and celebrations Employee Resource Groups (ERG) to help you connect and get involved Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Posted 3 days ago
2.0 - 4.0 years
4 - 9 Lacs
Noida
Work from Office
Responsibilities: * Lead gen, client acq, revenue growth on Upwork * Use Salesforce, generate leads, close deals * Meet sales targets through biz dev strategies * Manage pipeline, forecast results, report progress
Posted 3 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description Position: Social Listening Executive Location: Mumbai Department: Martech & Data Science Role Overview We are looking for a highly motivated Social Listening Executive to join our Martech & Data Science team. In this role, you will monitor, analyse, and derive actionable insights from digital conversations to strengthen our clients’ online reputation, inform strategies, and drive business outcomes. Key Responsibilities Monitor and analyse social media conversations to identify trends, sentiments, and emerging topics relevant to client brands. Generate comprehensive reports with clear observations, recommendations, and key performance indicators (KPIs). Utilise social listening tools such as Konnect Insights, Locobuzz, Meltwater, Salesforce Social Studio, etc., to gather and analyse data efficiently. Conduct campaign analyses to measure digital performance and provide actionable insights. Monitor competitor activities and industry trends to inform brand strategies. Collaborate with cross-functional teams to align social listening insights with client objectives and marketing initiatives. Proactively identify potential issues or risks in digital activities and recommend timely solutions. Maintain updated knowledge of industry best practices, tools, and emerging technologies in social listening. Demonstrate a basic understanding of CRM systems to integrate insights with broader customer data. Requirements Bachelor’s degree in Marketing, Communications, Business, Analytics, or a related field. Proven experience in social listening with a strong focus on data analysis and insight generation. Hands-on experience with tools like Konnect Insights, Locobuzz, Meltwater, Salesforce Social Studio, or similar. Basic understanding of CRM systems; prior experience working with CRM platforms is an added advantage. Strong analytical skills with the ability to translate data into clear, actionable insights. Excellent written and verbal communication skills. Highly detail-oriented with strong organisational skills. Ability to work independently and collaboratively in a fast-paced environment. Proactive problem-solving skills and a results-driven mindset. Previous exposure to WhatsApp Business Enterprise platforms is preferred. Prior experience working in a marketing or digital agency environment is desirable.
Posted 3 days ago
1.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Team Name: Brexit Co-Ordinator Shift Mid Shift Grade - 8 Multiple positions Job Summary The Co-Ordinator will be responsible for daily/weekly/monthly tasks to be performed within the agreed deadlines. The position requires a thorough understanding of above-mentioned processes and will need to coordinate with the offshore team to complete all the tasks which are within scope of the Pune team. He/she will be responsible for validating adjustments in the system and providing inputs to improve overall process deliverables. He/she must responsibly coordinate and work together in a team. Key Accountabilities Discount Calculation Hands on CEC Salesforce application Audit of billing and various reports Research customers shipping information to determine the root cause of discrepancy. When cause of discrepancy is identified, problem solving, analytical skills will be used to determine appropriate course of action. Detailed emails may be required for proper documentation Use of various software packages may be needed for processing of adjustments for invoices Proactive follow up with internal and external customers may be needed to eliminate future discrepancies. Process corrections timely and accurately utilizing proper methods. Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis. Providing customer specific information. Calculate and process large and complex adjustments with appropriate reasoning and research skills. Europe Billing experience preferred. Skills Necessary Excellent written and verbal communication skills. Excellent interpersonal skills. Analytical & Problem-solving skills. Must possess advanced reasoning and research skills. Decision making skills. Excellent typing speed for data entry. Must be customer focused. Need to comprehend and cater to respective email requests accordingly. Eye for detail and must meet stiff deadlines. Self-driven. Strong customer orientation to understand customer services issues. Knowledge of MS Office.
Posted 3 days ago
2.0 - 10.0 years
5 - 6 Lacs
Pune
Work from Office
Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Team Name: Brexit F&A Senior Admin Assistant Shift Mid Shift Grade - 7 Job Summary The F&A Senior Admin Assistant will be responsible for daily/weekly/monthly tasks to be performed within the agreed deadlines. The position requires a thorough understanding of above-mentioned processes and will need to coordinate with the offshore team to complete all the tasks which are within scope of the Pune team. He/she will be responsible for validating adjustments in the system and providing inputs to improve overall process deliverables. He/she must responsibly coordinate and work together in a team. Key Accountabilities Discount Calculation Hands on CEC Salesforce application Audit of billing and various reports Research customers shipping information to determine the root cause of discrepancy. When cause of discrepancy is identified, problem solving, analytical skills will be used to determine appropriate course of action. Detailed emails may be required for proper documentation Use of various software packages may be needed for processing of adjustments for invoices Proactive follow up with internal and external customers may be needed to eliminate future discrepancies. Process corrections timely and accurately utilizing proper methods. Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis. Providing customer specific information. Calculate and process large and complex adjustments with appropriate reasoning and research skills. Europe Billing experience preferred. Skills Necessary Excellent written and verbal communication skills. Excellent interpersonal skills. Analytical & Problem-solving skills. Must possess advanced reasoning and research skills. Decision making skills. Excellent typing speed for data entry. Must be customer focused. Need to comprehend and cater to respective email requests accordingly. Eye for detail and must meet stiff deadlines. Self-driven. Strong customer orientation to understand customer services issues. Knowledge of MS Office.
Posted 3 days ago
1.0 - 3.0 years
5 - 6 Lacs
Pune
Work from Office
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Assistant Manager -Sales are a part of the Banks front line sales force whose primary responsibility is to get new corporate salary accounts for the bank and explore new business opportunities. They are responsible for selling products and services to the employees working with corporates and having salaried relationship with us on the basis of their needs. They are also responsible for customer mapping and handling queries to ensure customer satisfaction. Key Responsibilities Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation from a recognized institute Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to work successfully as a part of a team High sales orientation to meet the sales targets consistently #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 3 days ago
6.0 - 10.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Key Responsibilities: Lead the design, implementation, and deployment of Oracle CX and CPQ solutions. Work with business stakeholders to gather and analyze requirements, translating them into scalable technical solutions. Configure and customize Oracle CPQ modules including Product Configuration, Pricing Rules, Workflows, and Approvals. Integrate Oracle CX/CPQ with other enterprise systems (e. g. , CRM, ERP, middleware). Provide ongoing support, maintenance, and enhancement of implemented solutions. Troubleshoot and resolve technical issues and user queries in a timely manner. Develop technical documentation, training materials, and support procedures. Stay up to date on Oracle product updates, best practices, and industry trends. QualificationsRequired: Bachelor s degree in Computer Science, Information Systems, or a related field. 10+ years of hands-on experience with Oracle CX Cloud and Oracle CPQ implementation and support. Strong understanding of Oracle CPQ modules including Commerce, Configuration, Pricing, and Document Engine. Experience with scripting (BML), Oracle Integration Cloud (OIC), and web services (REST/SOAP). Solid experience with data migration, testing, and UAT support. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred: Oracle CPQ Certification. Experience with Salesforce or Oracle Sales Cloud integrations. Familiarity with Agile/Scrum methodologies.
Posted 3 days ago
9.0 - 14.0 years
30 - 40 Lacs
Pune, Bengaluru
Work from Office
This role has the highest level of technical expertise and manages the overall technical structure and global configuration of Salesforce, based on the business strategy and needs. You will need to partner with both business and technology stakeholders to ensure that the Salesforce strategy and execution align with the Red Hats overall objectives. This role collaborates with the technical teams and product managers supporting Salesforce and other Sales applications to provide solution options and identify any issues leading to potential downstream impacts. You will also be responsible for ensuring platform health and agility to support current and future needs. What will you do? Work collaboratively with business and technology stakeholders in defining future-state technology architectures and roadmap that take into account the business goals, priorities and timelines. Work with stakeholders to understand potential opportunities and recommend solutions. Work with business teams to rapidly test out hypotheses, setup and demo Salesforce functionality, and guide the development team for demos. Determine and produce artifacts that will guide technical teams to drive to meaningful business outcomes Provide oversight for technical work to ensure platform standards are followed Monitor and maintain platform health using KPIs for performance, data quality, technical debt and agility Maintain up-to-date documentation of current state architecture, data flows and integrations for Sales and Support applications. Acts as technical tier 4 for unresolved inquiries within the purview of the role. Collaborates with key stakeholders to ensure regulatory and overall data compliance and adherence to business process controls. What will you bring? 7+ years of Salesforce Development or advanced admin experience with 3+ years of experience as an application/platform architect, with responsibility for defining target state architecture for solutions on Salesforce Certifications: Salesforce Experience Cloud Consultant, Salesforce Certified Technical Architect (CTA) or Salesforce Systems Architect Strong working experience implementing Salesforce Experience Cloud for Partner Relationship Management (PRM) Extensive experience in implementing and managing complex compensation logic, configuring rewards and incentive rules for partners. Experience with Rebate Management and Loyalty management. Deep understanding of Sales and Service Cloud Demonstrated ability to engage stakeholders, align architectural designs, balance speed with best practices, and provide technical guidance to delivery teams. Must have expertise in complex Salesforce Flow design and merging, implementing integrations via Invocable objects, and aligning with BPMN-based business processes. Extensive knowledge of Salesforce governor limits Expertise in applications development such as: Integration Techniques/Patterns, Data Modeling/Patterns, Security Patterns Effective interpersonal skills to influence and socialize the solution designs Thorough understanding of the Sales domain. Experienced with the principles of agile development methodologies The following are considered as a plus: Design and building of custom solution or managed packages for Salesforce Technical governance oversight of multiple development teamsCRM Analytics (CRMA)iPaaS integration tools such as Workato, Boomi or integration using Kafka
Posted 3 days ago
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