Sales Operations and Contracts Manager

Job Summary :

Key Responsibilities

Legal Agreement Intake & Review:

• Serve as the primary point of contact for incoming legal agreement requests from various departments (Sales, Engineering, Procurement, etc.).
• Conduct initial review of a variety of commercial contracts, including but not limited to: Non-Disclosure Agreements (NDAs), Sales Agreements, Purchase Orders, Master Service Agreements (MSAs), and Statements of Work (SOWs).
• Identify key terms, conditions, and potential risks, escalating complex issues to the Legal team for further review and guidance.
• Ensure all necessary information and approvals are obtained before legal review or execution.
  

Deal Desk Support & Commercial Bid Coordination

• Support the sales team in structuring and accelerating commercial deals, providing guidance on standard terms and pricing, and ensuring compliance with company policies and legal requirements.
• Manage the proposal and contract documentation process, including preparing redlines and maintaining version control.
• Coordinate RFP and tender responses, assessing requirements and scope to inform go/no-go decisions and ensure timely, accurate submissions.
  

Process Management & Optimization

• Develop, implement, and maintain efficient processes for the entire contract lifecycle, from intake to execution.
• Ensure accurate record-keeping and reporting on all legal agreements.
• Author and maintain Standard Operating Procedures (SOPs) and ensure process adherence.
• Identify and implement process improvements and automation to enhance operational effectiveness, including tracking and reporting on commercial proposal and tender outcomes.
  

Document Control & Information Management

• Own and manage our centralized document storage and control processes for all commercial and legal documentation, ensuring accessibility, version control, and data integrity.
• Implement and oversee proper naming, indexing, and archival procedures for critical commercial documents.
• Ensure all contractual activities and sensitive information comply with company policies, legal requirements, and industry regulations.
• Maintain our contract repository and support internal and external audits.
  

Cross-Functional Collaboration

• Act as a liaison between Sales, Legal, Finance, Marketing, and other departments to facilitate smooth deal progression and operational excellence.
• Provide insights and recommendations to improve cross-functional workflows.
  

Qualifications

• Bachelor's degree in Engineering, Business Administration, Finance, Law or a related field.
• 8-12 years of experience in a contracts analyst, deal desk, legal operations, sales operations or procurement role with demonstrated experience in contract review, process ownership, and document control.
• Experience in the renewable energy sector is preferred but not mandatory
• Strong understanding of commercial contract terms and conditions
• Proficiency with CRM systems and contract management software (e.g., DocuSign CLM, Conga, Ironclad, etc.).
• Proven ability to author and implement Standard Operating Procedures (SOPs).
• Excellent written and verbal communication skills with the ability to explain complex contractual and operational concepts clearly.
• Exceptional attention to detail, organizational, and project management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).