Sales Manager

Primarily responsible for leading the company sales thrust, internal sales team, online sales, field calls and selected outlets in driving designer furniture SIDR sales. SIDR sales planning shall be based on overall performance targets, including furniture merchandising, presentation and furniture sales metrics. Assist management team in setting and achieving SIDR furniture sales and in operational tasks to help drive overall SIDR performance. Works closely with the production, sales administration and logistics teams to ensure promise adherence and high level of customer services. 

Tasks:

1.     Create a brand position with Architects, Interior Designers, Homeowners and target customer clusters based on quality workmanship and value for money pricing.

2.     Responsible for leading business performance of the SIDR furniture department by driving sales, enhance related processes, general team sales training, setting customer service index, online merchandising and presentation standards.

3.     Assist management in setting annual SIDR revenue budget and drive in achieving the targets set.

4.     Actively selling on field and promoting the SIDR range of products.

1. Create and maintain quotations for customers and ensure timely follow up for orders finalization.
2. Maintain updated customer information including contact data, special interests, etc
3. Maintain thorough, up-to-date knowledge of all products, pricing and local competition

8.     Establishing and maintaining professional relationships with existing and new potential clients.

9.     Creating and updating a solid client’s database.

10. Follow up with potential clients from leads generated online and on other activities like Marketing through Training initiatives. 

11. Follow up delivery with production and logistic teams to ensure prompt and accurate delivery

12. Represent the company in exhibitions and trade fairs

13. Preparing monthly sales report for the management

14. Contacting with clients after sales to resolve problems and to provide ongoing support

15. Create business relationship with luxury furniture showrooms for SIDR range visibility. 

Selling Process:

Business Development: 30% of time

1. Call on Architects 
2. Participate in conceptualizing on SIDR range design
3. Pick up early leads for other potential projects
4. Create SIDR awareness
5. Call on Interior Designers  
6. Participate in design and specifications build on SIDR range 
7. Pick up early and on going leads for other potential projects
8. Build rapport for SIDR
9. Call on Homeowners:
10. Introduce SIDR as leading design furniture manufacturers 
11. Engage, convince and convert them to enquiries
12. Give assurance that SIDR is their right choice 
13. Call on luxury furniture stores
14. Create and build awareness of SIDR as experts 
15. Display options 
16. Pick up leads

Selling: 50% of time

1. Identify new leads – in our segment focus – through
2. Online queries 
3. Publications
4. Roadside viewing
5. Business development calls
6. Market intelligence and monitoring
7. Call on the new projects leads
8. Create an enquiry
9. Validate the offering on the enquiry – can we do it
10. While collating information for proposal undertake integrated selling. Integrated selling means
11. Find out the owner and decide do we need to call on him
12. Find out the Architect/Interior Designers and call on them for approvals and endorsement
13. Get in other suppliers of other furniture to support on the integration 
14. Who are we competing with 
15. Pricing and services positioning intelligence
16. Put in the proposal and undertake selling process 
17. Monitor the implementation and support the team and ensure promise adherence for the customer

Other support services: 20% of time

1. Support on going orders from customer promise adherence point of view
2. Internal office team support
3. Courtesy calls
4. Administration and office work

Profile:

1.     Age: 25 to 40 years 

2.     Qualifications: Graduate (Optional)

3.     Experience: Min 1 years field selling or similar

4.     Sector: Construction and furniture related 

5.     Skills:

a.     Field sales call planning 

b.    Integrated selling – from design input to installation 

c.     Strong customer service and communication 

d.    Goals and target driven 

e.     Techie 

6.     Personality: Smart and presentable 

7.     Gender: He/She