Sales Coordinator

• Sales& Order Coordination Handle day-to-day communication between sales, production, and dispatch teams. No. of orders processed accurately, % of timely deliveries
• Production Follow-up Track production status to meet delivery schedules. Delay incidents, On-time production follow-ups
• Client Communication Respond to customer queries and share order updates. Response time, Customer satisfaction score
• Documentation &Quotations Prepare quotations, invoices, and coordinate with accounts. Accuracy of documentation, Turnaround time
• Inventory Management Coordinate with stores to ensure stock availability. Stockout incidents, Stock reconciliation accuracy Sales Reporting Maintain MIS reports, dashboards, and monthly performance reports.
• Reporting accuracy, Timeliness of submissionsCross-functional Coordination Work closely with HR, accounts, logistics, and warehouse teams. Internal issue resolution time, Collaboration efficiency
• Payment Follow-up Assist in tracking pending payments and coordinating with accounts. % of collections on time, Reduction in outstanding dues
• Sales SupportActivities Assist the sales team with lead tracking and follow-ups. Conversion support effectiveness, Number of leads supported
• After-sales Coordination Coordinate service requests, spare part inquiries, etc. No. of resolved service requests, Client retention rate
• HR/Admin Support Help HR with attendance, basic admin documentation, and team coordination. Accuracy of records, Response efficiency

Desired Candidate Profile:

· Strong communication and coordination skills across departments.

· Hands-on experience with Excel, ERP/CRM software, and order tracking tools.

· Sound understanding of sales workflows, order fulfilment, and customer service.

· Ability to multitask and work under tight timelines.

· A proactive and organized approach to internal and external communication

Qualification & Experience:

· Bachelor’s Degree in Business Administration, Commerce, or relevant field.

· 2–4 years of experience in a sales coordination or back-office sales support role.

· Experience in manufacturing, appliances, or machinery-related industry preferred

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Work Location: In person