Sales and Operations Executive

Job Description Department:* Sales and Marketing Job Title - Sales Marketing Intern *Location:* [Kolkata ] *Type:* Full-Time Years of Experience - 2 years of experience in Travel Industry would be preferable . The Sales and Marketing Executive will be responsible for engaging with prospects and guests daily, driving sales through effective communication and relationship-building, and maintaining thorough records of interactions. This role requires a proactive approach to understanding customer needs, monitoring market conditions, and collaborating with other departments to enhance the company's brand presence. #### *Key Responsibilities:* 1. *Prospect and Guest Interaction:* - Interact with prospects and guests daily to generate interest and build rapport. - Conduct calls and face-to-face meetings to engage with guests, addressing their needs and queries effectively. 2. *Relationship Building:* - Build and maintain strong relationships with new and previous guests to foster loyalty and repeat business. - Provide exceptional customer service, ensuring guests feel valued and satisfied. 3. *Sales Record Maintenance:* - Maintain accurate records of all sales leads and guest accounts, documenting interactions and follow-ups. - Utilize CRM software to manage and track guest information and sales activities. 4. *Product Education:* - Educate guests on how the company's products or services can benefit them, tailoring information to meet their specific needs. - Deliver clear and compelling product presentations to inform and persuade guests. 5. *Market and Competitor Monitoring:* - Monitor the company's industry competitors, new products, and market conditions to stay informed about industry trends. - Analyze market data to understand customer needs and adapt sales strategies accordingly. 6. *Cross-Department Collaboration:* - Work closely with other departments such as Marketing, Product Development, and Customer Support to ensure cohesive brand messaging and strategy. - Participate in team meetings and contribute to the development of marketing and sales initiatives. #### *Qualifications:* - Bachelor’s degree in Business, Marketing, Communications, or a related field. - Proven experience in sales, marketing, or a related field. - Excellent communication and interpersonal skills. - Ability to build and maintain relationships with clients and stakeholders. - Strong organizational skills with attention to detail. - Proficiency in CRM software and Microsoft Office Suite. - Ability to analyze market trends and competitor activities. *Key Competencies:* - Customer Focus - Relationship Management - Communication Proficiency - Market Analysis - Team Collaboration - Result-Driven Qualifications Graduate in any discipline . ( Bachelor or Diploma in Tourism preferable ) 2+ Year Experience in holidays and travel industry Excellent communication skills Should be multi-lingual Ability to ask open-ended questions and uncover information Ability to work as part of a team Well organized, meticulous attention to detail with ability to multi-task Job Types: Full-time, Permanent, Fresher Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Experience: Operations: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person