RETAIL FINANCE PROCESS IMPROVEMENT ANALYST

Summary

The Retail Finance Process Improvement Analyst will support the operations of the finance teams by responding to the changing business environment and driving process improvements relating to business systems. This position will assist with the creation and development of testing, training, implementing and monitoring system changes and upgrades for the most efficient use.

This Retail Finance Process Improvement Analyst will handle difficult situations utilizing exceptional problem solving and negotiation skills to find the best possible resolution.

Primary Job Functions:

1. Analyze financial or system data and information; utilize information to improve system solutions that will reduce or remove risk as well as improve processes.
2. Collaborate with departmental managers to discuss new projects, system changes and identify areas of improvement; address concerns and issues as they arise. Work together to ensure all activities are coordinated as an integrated whole.
3. Drive continuous improvement to increase overall efficiency and effectiveness.
4. Collaborate with third-party vendors to implement or improve system solutions for retail finance .
5. Create, develop and manage a project to completion; incorporate innovative and creative solutions to develop system enhancements or implement new systems, always working to increase efficiencies, eliminate or reduce the risk of error and reduce cost. Collaboratively work on improvements or projects with internal departments as well as with customers.
6. Determine test scripts and conduct system testing routines and implementation of changes.
7. Conduct testing for financial certifications; comparative reporting prior to and after implementation and go live validation.
8. Assist with monitoring the finance systems throughout the day to ensure processes are running correctly; troubleshoot issues and determine method of resolution and get other departments involved as needed.
9. Assist with the development of new standard operating procedures for new process and the updating of existing standard operating procedures as process changes take place.
10. Monitor new processes being rolled out and provide input for necessary changes. Analyze and manage revisions to current processes; monitor system changes and provide updates to management; collaborate with IT to resolve issues promptly.
11. On occasion, assist the eCommerce Finance team with customers and/or vendors having system issues.
12. Develop training materials and conduct training sessions as systems are updated or new systems are implemented; assist in other departmental training as needed.
13. Monitor and prepare reports and presentation materials as needed and provide information to departmental management and/or other necessary individuals, as needed.
14. Ensure that the users needs are met as projects evolve.
15. Demonstrate the Company’s Core and Growth Values in the performance of all job functions.

Education:

Experience: 6+

Knowledge, Skills and Abilities:

• Knowledge of General Acceptable Accounting Principles
• Understanding of integration of various computer systems and processes
• Working knowledge of Continuous Improvement tools
• Interpret statistics through charting and standard deviation
• Analytical and problem solving skills
• Strong attention to detail
• Project management skills
• Document management systems
• Excellent oral and written communication skills
• Excellent interpersonal skills
• Effective time management and organizational skills
• Works well independently as well as in a team environment
• Maintain confidentiality
• Ability to remain calm in escalated situations
• Flexible and adaptable to change
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
• Perform under strong demands in a fast-paced environment
• Proficient computer skills, including experience with Microsoft Office Suite, internet
• Handle multiple projects simultaneously within established time constraints
• Display empathy, understanding and patience with employees and external customers

If you feel you have the necessary skill sets and are passionate about the job, please send your profile to vthulasiram@ashleyfurnitureindia.com