Resources Manager

About the Role

Resource Manager (RM)

managing resource allocation across globally distributed teams

Key Responsibilities

• Partner with Project Managers (PMs) to forecast upcoming resource needs and align talent to projects.
• Manage global resource allocation based on project timelines, individual skills, and availability.
• Fulfil project resourcing requests (position-based, not individual-based) efficiently and accurately.
• Proactively monitor resource utilisation and capacity to:
• Flag under- or over-utilisation.
• Alert the COO of resourcing shortfalls or pipeline risks.
• Identify hiring needs well in advance to meet project demands.
• Track and report on planned vs actual utilisation and surface any persistent over-allocation.
• Hold resources in anticipation of upcoming assignments to minimise bench time.
• Manage, prioritise, and escalate resource conflicts to the COO when necessary.
• Produce scheduled and ad-hoc reports related to resource allocation, utilisation, capacity, and profitability.
• Continuously improve resourcing processes and leverage technology to increase operational efficiency.
• Maintain and update the resource management system with accurate and timely data.

Success in This Role Looks Like:

• Seamless and timely alignment of people to projects.
• High PM satisfaction with resource responsiveness.
• Balanced workloads and proactive risk management.
• Improved resource planning accuracy and reduced conflict escalations.
• Timely, actionable reporting that informs decision-making.

Requirements

• Proven experience as a Resource Manager, Workforce Planner, or similar role in a consulting or project-based environment.
• Experience managing resource allocation across globally distributed teams.
• Strong understanding of project delivery cycles and consulting operations.
• Hands-on experience with resource management tools/software (e.g., Float, Mavenlink, Saviom, etc.).
• Excellent communication and relationship-building skills.
• Strong analytical skills and attention to detail in reporting and data interpretation.
• Proactive mindset with a solutions-oriented approach.

Nice to Have

• Experience in a SaaS, digital transformation, or enterprise consulting environment.
• Familiarity with PMO operations or project financials.
• Exposure to reporting tools (Excel, Power BI, or similar).