98823 Resolve Jobs - Page 17

Answer and respond to inbound customer calls and identify the needs of customers, resolve issues, and provide solutions Processing all aspects of bookings- reservation, rescheduling and cancellations as requested by the customers Coordinate with service providers to check availability of slots before booking, rescheduling or cancelling the reservation if an requested by the customer Providing customers with the organization’s service and product information. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Responding to customer emails and live chat inquiries Provide accurate, valid and complete information by using the right methods /tools Handle customer complaints(if any) by providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution Maintain records of customer interaction, bookings, and send daily reports Up Sell and promote products/services while on call Updated with product and process knowledge base to quickly answer inquiries Ensure you follow the customer service script provided by the company for uniformity. Perform additional duties as assigned by the manager Desired Candidate Skills: HSC passed from a recognized university 0-6 years of experience in a call/contact center environment(aviation background preferred) Strong written and verbal communication skills along with active listening Having positive approach towards work Able to understand customer issues and respond with empathy Provide a memorable customer experience and awesome customer service Skilled in documentation and note-taking during calls Basic knowledge in Ms Excel Excellent data entry skills Ability to multitask, prioritize and manage time effectively Excellent communication and problem-solving skills Fluent in English Job Type: Full-time Pay: ₹17,000.00 - ₹23,000.00 per month Language: English (Required) Hindi (Preferred) Work Location: In person

Job Summary: We are seeking a skilled and motivated Site Engineer with 3 to 5 years of experience in site execution and supervision. The ideal candidate will be responsible for managing day-to-day site operations, ensuring quality control, coordinating with various stakeholders, and ensuring timely project execution as per the drawings and specifications. Key Responsibilities: Execute and supervise civil and structural work at the site as per drawings and specifications. Coordinate with contractors, vendors, and consultants to ensure smooth workflow. Maintain daily work records, site logs, and prepare progress reports. Ensure adherence to safety standards and site protocols. Conduct quality checks and ensure work is executed as per approved BOQ and drawings. Manage materials, labor, and equipment on-site. Attend project meetings and provide technical support to the team. Identify and resolve site issues proactively. Collaborate with the project manager on timelines, budgets, and resource planning. Required Skills & Qualifications: Bachelor’s/Diploma in Civil Engineering. 3–5 years of relevant experience in residential/commercial/industrial site execution. Strong knowledge of civil construction practices, structural drawings, and project management tools. Good understanding of safety regulations and compliance. Proficiency in MS Office, AutoCAD, and project planning software (Primavera/MS Project preferred). Excellent communication and leadership skills. Ability to work independently and under pressure. Preferred Industry Background: Real Estate, Infrastructure, Construction, or EPC Projects If interested, please share your profile to revathy.h@avigna.in Thanks & Regards, Revathy H Asst Manager - HR & Admin Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Position Details: - Designation: Sales Executive - Location: Chennai - Education: Graduate or Pursuing Masters. - Salary Range: 2,20,000* – 3,00,000* (per annum) - Performance Based Incentives: Provided which would be given after performance analysis. In addition to salary and incentives, the following benefits are being offered to the employees: - Group Term Life Coverage: 2.5 Lacs - Group Personal Accident Coverage: 10 Lacs - Additional Non-Accidental Death Coverage: 7.5 Lacs - Group Medical Coverage: 2.5 lacs (with additional medical assistance) - Two Wheeler Loan Benefit - Referral Bonus Policy. Roles and Responsibilities: - Lead Generation: Identify and Generate leads through various channels such as referrals, providers, and direct outreach. - Customer Engagement: Approach Potential customers to discuss their financing needs and suggest suitable product options. - Product Knowledge: Maintain a thorough understanding of financial products and services, including interest rates, terms and conditions, and eligibility criteria. Provide timely and accurate information on products, pricing, and promotions to provide. - Sales Process Management: Guide customers through the entire sales process, including applications, documentation, verification of documentation, and approval. Collaborate with internal teams to address customers and providers inquiries and resolve issues. - Relationship Building: Develop and Maintain relationships with customers and authorized providers to ensure high satisfaction and foster potential future business. - Sales Targets: Achieve and Exceed monthly and quarterly sales targets. Identify and pursue new business opportunities. Stay updated about the industry trends, competitor activities, and provider’s needs. Job Types: Full-time, Fresher, Contractual / Temporary Pay: ₹220,000.00 - ₹300,000.00 per year Benefits: Health insurance Life insurance Provident Fund Language: English (Preferred) Work Location: In person

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. 6-8 Years of relevant experience in 1. Own end-to-end feature delivery in Spring boot or Spring WebFlux (non-blocking) with MyBatis and Oracle/MongoDB. 2. Design and optimize RESTful APIs; integrate them with Angular modules. 3. Implement and maintain caching logic using Redis/Hazlecast or similar stores. 4. Handle AWS, ECS service deployments and troubleshoot environment issues. 5. Participate in CI/CD pipeline design (Jenkins/GitHub Actions) and improve automation. 6. Perform TDD and maintain code quality using SonarQube. 7. Contribute to migration efforts from Oracle to new data targets (e.g., Snowflake). 8. Collaborate cross-functionally with DevOps, QA, and Product teams. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

LogBase is a fast-growing startup that develops SaaS products for the e-commerce industry, serving over 60,000 customers worldwide. We are seeking a "Customer Success Manager" to join our team and work closely with clients across the globe. Responsibilities: Serve as the primary point of contact for clients, building and maintaining strong relationships. Provide prompt and professional customer support through various channels like email, chat, and Zoom. Understand clients' business requirements and provide tailored solutions to meet their needs. Troubleshoot and resolve issues related to our products, escalating to technical teams when necessary. Proactively identify opportunities for upselling or cross-selling our products to clients to drive revenue growth. Qualifications: Relevant experience, preferably within the e-commerce domain (e.g., Shopify, etc.). Candidates with less experience are encouraged to apply. Strong communication skills, both written and verbal, with the ability to effectively communicate with clients at all levels. Analytical mindset with the ability to understand client's business requirements and provide effective solutions. Job Types: Full-time, Fresher Pay: ₹300,000.00 - ₹420,000.00 per year Benefits: Food provided Health insurance Leave encashment Life insurance Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Education: Diploma (Preferred) Experience: Customer Success: 1 year (Preferred) Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person

We are looking for an experienced and motivated Call Centre Team Leader to join our dynamic team. The ideal candidate will be responsible for supervising a team of call centre agents, ensuring excellent customer service, meeting performance targets, and driving continuous improvement in daily operations. Key Responsibilities: Lead, coach, and motivate a team of call centre agents to achieve KPIs and targets. Monitor daily team performance and ensure adherence to scripts and quality standards. Provide regular training, feedback, and performance evaluations. Handle escalated customer calls and resolve complex queries. Generate reports on team productivity and performance metrics. Maintain a positive work environment that encourages collaboration and high morale. Coordinate with management to implement new processes and service improvements. Requirements: Proven experience ( 3 to 5 Years ) as a Team Leader or Supervisor in a call centre environment. Excellent communication and leadership skills. Strong problem-solving and decision-making abilities. Ability to handle pressure and multitask effectively. Good understanding of call centre technology and reporting tools. Basic knowledge of MS Excel and CRM systems. Job Type: Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Experience: Team Leader: 3 years (Preferred) Work Location: In person Application Deadline: 09/08/2025 Expected Start Date: 09/08/2025

Job Description DV Positions: Define and implement IP/SoC verification plans, build verification test benches to enable IP/sub-system/SoC level verification Develop functional tests based on verification test plan Drive Design Verification to closure based on defined verification metrics on test plan, functional and code coverage Debug, root-cause and resolve functional failures in the design, partnering with the Design team Qualifications and Skills for DV Positions: Bachelor's or Masters degree in Computer Science, Electronics Engineering or equivalent practical experience 5+ years of hands-on experience in SystemVerilog/UVM methodology and/or C/C++ based verification 5+ years experience in IP/sub-system and/or SoC level verification based on SystemVerilog UVM/OVM based methodologies Experience in development of UVM based verification environments from scratch Experience in architecting and implementing Design Verification infrastructure and executing the full verification cycle Experience with verification of ARM/RISC-V based CPU sub-systems or SoCs Experience with IP or integration verification along with expertise of protocols like AMBA, PCIe, DDR, USB, Ethernet Experience in EDA tools and scripting (Python, TCL, Perl, Shell) used to build tools and flows for verification environments Experience with revision control systems like Mercurial(Hg), Git or SVN

Notice Period: Immedite to 15 Days Location: Coimbatore Responsibilities:  Participate actively in requirements analysis, software/db design, and architectural discussions.  Collaborate with cross-functional teams to produce scalable, efficient software solutions.  Expect a strong analytical and problem-solving skills  Should be an effective communicator and team player  Write clean, effective, and reusable code that supports scalability and easy maintenance.  Test, debug, and troubleshoot applications/scripts to resolve technical challenges.  Improve functionality of existing systems with a focus on efficiency and user experience.  Knowledge of detail-oriented with a focus on data integrity and performance. Job Type: Full-time Pay: ₹100,000.00 - ₹300,000.00 per year Experience: Total: 3 years (Preferred) SQL: 3 years (Preferred) MongoDB: 1 year (Preferred) ETL: 1 year (Preferred) Location: Coimbatore, Tamil Nadu (Preferred) Work Location: In person

Responsibilities & Key Deliverables Target Setting & Risk Governance Define and monitor action plans to achieve program milestones. Align targets with delivery heads across platforms. Analyze and forecast risks to generate decision-enabling insights. Ensure timely risk closure with controlled TCP variance. Establish standardized risk assessment and mitigation practices, enabling horizontal deployment. Monitor risk indices and evaluate entity-level TCP deviations. Create and maintain dashboards tracking program risks and platform health for PD Heads and President. Execution & Program Management Proactively identify potential risks, escalate as needed, and prioritize mitigation with the PD Head. Monitor timelines, deliverables, and system/component-level statuses to ensure accountability and early issue detection. Lead Risk Management Reviews with President and Program Teams; direct CFT for timely mitigation. Deep dive into critical program challenges and resolve collaboratively and robustly. Act as a change agent, managing project dynamics with agility and resilience. Lead cross-functional new product development, ensuring delivery within scope, timeline, quality, and budget. Coordinate cross-project initiatives, delegate tasks efficiently, and align with stakeholders and external partners. Adapt to evolving scopes and requirements with flexibility and strong collaboration. Experience Minimum of 2 years of experience with automotive sector in the realm of Program/Risk management, preferably in new product development. Qualifications MBA and Engineering degree from a Tier-1 college with a strong academic background. Proven track record in managing complex projects, transitions, or consulting projects with a focus on time, cost, and quality. Excellent skills in project scheduling, tracking, and management. Strong ability to communicate effectively (both verbal and written) with stakeholders and senior business leaders. Results-oriented with a high level of efficiency and effectiveness under pressure. Demonstrated ability to collaborate, influence, and drive consensus across diverse teams. Job Segment: Engineer, Automotive, Engineering

Key Responsibilities: Supervise and lead the packing team, ensuring the packing process runs smoothly and efficiently. Allocate tasks and ensure that the team adheres to daily production goals and schedules. Packing Process Management: Monitor packing operations to ensure products are packed according to specifications and customer requirements. Ensure that packing materials (boxes, labels, bubble wrap, etc.) are available and used appropriately to protect products during shipment. Maintain an organized packing area to improve workflow and efficiency. Quality Control: Perform regular checks on packed goods to ensure compliance with quality standards. Identify and resolve any packing defects or errors, ensuring products are packed without damage or inconsistency. Ensure that proper labeling, barcoding, and packaging instructions are followed to avoid shipment errors. Inventory and Materials Management: Monitor the inventory of packing materials to ensure adequate stock is maintained and that materials are used efficiently. Coordinate with inventory or warehouse teams to fulfil packing materials and supplies as needed. Ensure that all materials and tools are organized and stored correctly to avoid unnecessary waste or delays. Production Monitoring and Reporting: Track and report on daily packing output, ensuring production targets are met. Report any issues or delays in packing operations to the management team and suggest improvements. Maintain records of packing operations, including any discrepancies or quality issues. Qualifications: 2–3 years of experience in a packing, production, or warehouse environment, with at least 1 year in a supervisory role. Familiarity with packing processes, materials, and quality control standards. Strong leadership, communication, and interpersonal skills. Ability to solve problems and handle unexpected challenges in a fast-paced environment Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facility Manager - Soft Services Location: Siruseri, Chennai About JLL Jones Lang LaSalle (JLL) is a leading global professional services firm specializing in real estate and investment management. At JLL, we are dedicated to creating rewarding opportunities and amazing spaces where people can achieve their ambitions. Role Overview We are seeking a dynamic and experienced Assistant Facility Manager specializing in soft services to join our team in Chennai. The successful candidate will be responsible for managing soft services operations across a large-scale facility spanning 16 lakh sq ft (1.6 million sq ft). This role requires strong operational expertise and leadership to ensure exceptional service delivery. Key Responsibilities Oversee daily soft services operations including housekeeping, reception, mail room, hospitality, landscaping, pest control, and waste management across the 1.6 million sq ft facility Implement and monitor service delivery standards to ensure client satisfaction Supervise and coordinate with soft services team members and service providers Conduct regular inspections and quality audits to maintain service excellence Manage operational budgets and control costs while maintaining service quality Ensure compliance with health, safety, and environmental regulations Address client queries and resolve service-related issues promptly Prepare and present performance reports to the Facility Manager Train and develop team members to enhance operational efficiency Coordinate with other facility management teams to ensure integrated service delivery Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field 4+ years of experience in facilities management with focus on soft services Proven experience managing large-scale facilities (preferably 1 million+ sq ft) Experience in supervising teams and vendor management Strong knowledge of soft services operations and industry best practices Excellent communication and interpersonal skills Good organizational and problem-solving abilities Proficiency in MS Office and facility management software Preferred Skills Knowledge of CAFM systems and digital facility management tools Experience with resource optimization and workflow management Understanding of sustainability practices in facility operations Familiarity with industry standards and certifications (ISO, LEED, etc.) Knowledge of local regulations relevant to building maintenance What We Offer Career advancement opportunities within a global organization Professional development and training programs Work with diverse and high-profile clients Collaborative and supportive work environment JLL is an equal opportunity employer committed to diversity and inclusion in the workplace. Location: On-site –Siruseri, TN Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Job ID: 34311 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 15 Jul 2025 Job Summary There is a digital revolution happening that is changing the future of banking. Increasingly, Banking is Technology. Financial Services firms are becoming ever more defined by their technology and ability to use it to deliver outstanding customer experiences. Standard Chartered is looking for individuals interested in using innovative new products and modern technologies to deliver world class digital experiences for our clients and customers The Wealth, Retail Banking (WRB) is accelerating transformation of agile banking services with DevOps and Agile practices, with an aim towards efficiency, automation, and improved transparency. Delivery Sprint Teams will be at the core of delivering this agenda. Delivery Sprint Teams will build and integrate components of the DevOps pipeline to deliver new banking capabilities, as well as refactoring of existing applications. Sprint teams will all be experienced programmers, operations people and product owners who can develop and drive their capability development end-to-end. Breadth across both programming and system operations is required of all candidates and depth must be demonstrated in their specialization; this is a cross-functional team with cross over between development and operations with business. Key Responsibilities Strategy Awareness and understanding of the Group’s business strategy and model appropriate to the role Business Web Developer As a Web Engineer you will focus on product development, work with your squad to finalize end to end solution and deliver the product to the Bank’s digital channels. You will be part of the team that constantly analyse and improve the digital channel platform from a technical point of view as well as from user experience view. You will need to keep yourself updated with the latest software technologies and share the knowledge with your team. The team is responsible for building user-centric web-based digital banking applications for use by both internal Bank’s staff and external Bank’s customers around the world. You will be working with highly skilled engineers on Web, Responsive front-end platforms, and get to work in modern software development environments and practices. As part of the digital channels team, you will have an opportunity to contribute to the evolving technical direction of the team as we adapt to this rapidly changing space. Responsibilities The successful candidate is responsible developing a new generation of Digital Banking to promote a better user experience to clients. The individual is going to be part of agile team developing world class leading mobile banking. Expect to be challenged in your adaptability and ability to think out of box and use creative idea to resolve kinds of complex, real world programming challenges. Strong knowledge of UI design principles, patterns, and best practices Optimize mobile applications and user experience on the Web platforms Gather requirements, design, develop, deploy and support applications Work closely with Product Owner and Squads to deliver user-centric solutions for internal and external customers Promote adoption and rollout of Agile and modern software engineering practices Promote and practice innovative software engineering practices and architecture design Co-ordinate with development/interfacing teams and create a delivery pipeline across multiple streams Ensure risks, issues and schedules are appropriately managed following agile principles. Collaborate with core DevOps and Testing teams to build and enhance a continuous delivery pipeline Adapt to changes in priorities and requirements Responsibilities Processes Have good sense on IT development process, manage delivery quality, collaborate with peers & cross different department colleague, delivery management. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles. Skills and Experience Mandatory Skills: Hands on experience on Web application development (JavaScript, TypeScript, >=ES6) Expert on the one of the web frameworks – ReactJS / Vue / Angular Expert on responsive UI design and resolve the compatibility issues (H5 & CSS) Well versed in DevOps, Nginx, shell, docker Familiarity with APIs to connect applications to back-end services Experience building maintainable and testable code bases, including API design, unit testing and UI testing techniques, problem-solving Micro-Frontend design patten Strong experience on Declarative Programming Style and Unidirectional Data Flow Qualifications Prior Experience BS or MS in Computer sciences or Software engineering with 5 years of relevant experiences, preferably within an international technology organization in delivering complex projects Full software development lifecycle experience DevOps toolchain experience (ADO, GIT, Jenkins, Artifactory, Vx) Build automation tools (webpack, vite) Good written and verbal communication skills in English Strong experience with mobile hybrid architecture, WebView and JS bridge. Good knowledge web security (Pen Test) Role Specific Technical Competencies JS / TS / ReactJS/Angular/Vue HTML5/CSS / Responsive Design Webpack / Vite CI/CD About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Company Overview: GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. What you will do: Ability to understand purchasing and procurement methods and procedures Prepare and execute purchase orders and releases. Manage transactional interaction with suppliers. Assure proper accounts are charged for purchased materials, and work with accounting and end users to reconcile discrepancies Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies Work with buyer / client group and suppliers to resolve supplier claims & invoice discrepancies Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues Provide reports, information, analysis etc., as required, in a timely, professional manner Maintain good level of public relations with outside suppliers as well as a strong partnership with client users Route high-value items not on contract to tactical Buyer for resolution Resolve queries and issues faced by the stakeholders and junior team members in P2R process Identify and communicate supplier diversity opportunities Manage transactional interaction with suppliers for issue resolutions What you should bring: In depth Knowledge of P2P tools - end user functionality In depth knowledge of purchase to pay processes Adhere to all organizational procurement policies and procedures Excellent follow up skills Highly effective communication skills with stakeholders

Sapiens is on the lookout for a Service Delivery Manager to become a key player in our Bangalore team. If you're a seasoned SDM pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens CTIO division, for more information about Sapiens, click here: www.sapiens.com What You’ll Do Responsible for the day-to-day management, delivery, and operations of all the services provided under the agreement to the customer. Responsible for providing these services with high quality, on time, and budget by validation. Responsible for implementation of production awareness, sense of urgency, and production processes within all the activities and teams providing the services. lead the engagement with a proactive and continuous improvement approach. Represents the customer and creates the customer-centric view within the global organization. Setting up end-to-end Service Management and governance. Actively participating in Incident, Problem & Change Management Processes Serving as an escalation point to support teams & the customer. Handling customer complaints /concerns professionally to maintain good customer relationships. Leading the periodical operational calls with the customers Managing external service providers Managing support documentation. Skills Ability to manage and work in crisis, pressure, and complex situations. Communicates well in written, verbal, and presentations. All in formal or informal situations Ability to understand and explain technical concepts to non-technical colleagues. Ability to negotiate, influence, mediate, and manage to prevent or resolve conflict situations. Service-oriented Process-oriented Must Have Skills. What to Have for this position. Familiar with ITIL processes and their definition, tools, and implementation (Service Now) Experience with software project management/software release management Setting up application management services in a software service company. Service Manager/Service Delivery Manager role with over 4 years’ of experience Setting up hosting solutions for customers. Experience with Cloud Hosting Solutions components, including operational aspects of infrastructure, environments, networks, and security. The ability to work under pressure and handle stress. Flexible with travel - 30% of the time on average Please note: All work is conducted in English. We Offer Opportunity to design and develop complex integration solutions. Stable employment – permanent job contract. Flexible working hours to help you keep the work-life balance and find time for your hobbies. Partnership approach & communication respecting individual needs and employee development plan ideas. Possibility to gain professional experience and learn from global industry experts. Stable project & diversified working environment Periodical events and contests for employees (business runs, paintball, etc.) Private medical healthcare & Multisport card IT-specific, friendly dress code that you will become a fan of Attractive employee referral program and bonuses About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. For More information visit us on www.sapiens.com . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com

Contact customers via phone, email, or mail to collect outstanding debts Negotiate payment plans and repayment schedules with customers Resolve disputes or conflicts related to payments Maintain accurate records of customer interactions and transactions Monitor customer accounts to ensure timely payments and prevent overdue debts Identify and address any issues or reasons for non-payment Collaborate with the finance team to implement strategies for faster collections Provide regular reports on collection activities and outstanding debts Only Tamil candidate's Chennai Tamil Nadu candidates Job Types: Full-time, Permanent, Fresher Pay: ₹16,940.43 - ₹22,800.34 per month Benefits: Flexible schedule Health insurance Leave encashment Provident Fund Schedule: Day shift Work Location: In person

Job Summary: We are seeking a Jr. System Engineer implementing IT systems and applications to meet business needs. This role involves gathering requirements, troubleshooting issues, improving system performance, and ensuring seamless integration between different IT systems. Key Responsibilities: Troubleshooting & Support: Provide technical support to users and resolve system issues. Conduct root cause analysis (RCA) for system failures and propose solutions. Collaborate with vendors for troubleshooting and software updates. Documentation: Create and maintain system documentation, user manuals, and SOPs. Required Skills & Qualifications: ✔ Education: B.E - CSE, IT, ECE, E&I, Mechanical, AI, Data Science, ML Diploma - CSE, IT, ECE, E&I, Mechanical, AI, Data Science, ML Bsc & Msc - CSE, IT, ECE, E&I, Mechanical, AI, Data Science, ML ✔ Experience: Fresher Or 1 year experience ✔ Technical Skills: Knowledge in Computer Hardware’s Basic Knowledge in Networking Soft Skills: ✅ Strong analytical and problem-solving skills ✅ Excellent communication and documentation skills ✅ Ability to work independently and collaborate with cross-functional teams ✅ Strong attention to detail and a commitment to data security Job Type: Full-time, Regular / Permanent Schedule: Rotational Shift Experience: Fresher or 1 Year Experience Fill the form : https://forms.gle/z3arkFookuQBR7nq6 or Whatsapp – 9884479111 Job Types: Full-time, Permanent Pay: ₹180,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Work Location: In person Speak with the employer +91 7299965574

Job Purpose The Insurance Verification Representative II is responsible for obtaining and providing accurate and complete data input for precertification/preauthorization from insurance companies Duties and Responsibilities Work effectively with insurance companies to obtain pre-certification/authorization for services Place calls to various health plans to obtain appropriate precertification prior to the patient's appointment Ability to understand/interpret documented clinical information and relay pertinent medical/clinical information to the insurance company Fax to pre-certification request form to insurance company Maintain files and security of confidential information utilizing host system to scan and input data as per established procedures Verify medical insurance information and documents in scheduling/registration modules Review claim denials and rejections Accurately enter and update patient data, and other general data, into the computer system Patient intake; insurance verification, notification of copays/patient liability and confirmation of demographics Maintain account work progress, including but not limited to updating authorization logs, account referral in EMR, authorization paperwork and issue reports Demonstrate knowledge of varied managed care insurance and regulatory guidelines Meet and maintain daily productivity/quality standards established in departmental policies Use the MPower workflow system, client host system and other tools available to collect payments and resolve accounts Adhere to the policies and procedures established for the client/team Communicate effectively with physician offices and patients Place outbound call to patients with precertification notification Work independently from assigned work queues Maintain confidentiality at all times Maintain a professional attitude Other duties as assigned by the management team Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Qualifications High school diploma or equivalent required Medical terminology knowledge required Minimum of 2-3 years of healthcare or physician's office related experience in obtaining and handling pre-authorizations Proficiency with MS Office. Must have basic Excel skillset Experience with GE Centricity, EPIC PB, Allscripts, Cerner, preferred Extensive knowledge of individual payor websites, including eviCore, Navinet and Novitasphere Knowledge of Medical Terminology, CPT Codes, Modifiers and Diagnosis Codes Ability to work well individually and in a team environment Strong organizational and task prioritization skills Strong communication skills/oral and written Working Conditions Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Role: TL – Application Support Engineer Location: Chromepet, Chennai Type: Full-time Experience: 3 to 5 Years (Logistics IT experience preferred) Preferred Candidate: We are seeking a highly experienced professional with a strong background in logistics application support . Candidates based in or near Chromepet or those willing to relocate are preferred. The ideal candidate should also have prior experience in leading and managing a support team. Job Description: As a member of the Support team, your primary focus will be to interact with customers and troubleshoot issues related to our application. You are expected to provide prompt responses via email, phone, and our Help Desk Ticketing System. As a TL – Application Support Engineer, you will deliver strategic application support to ensure the highest level of customer satisfaction. Responsibilities include analysis, design, development, debugging, and proactive ownership for timely issue resolution. You will also be responsible for guiding, mentoring, and managing a team of support engineers. Roles and Responsibilities: Interact directly with customers to troubleshoot and resolve application issues. Respond promptly to queries via email, phone, and the ticketing system. Take initiative and ownership to drive quick and effective resolutions. Lead and manage the support team to ensure high performance and collaboration. Contribute to team responsibilities for efficient support operations. Build and manage support integration environments. Collaborate with other teams to strengthen the cross-functional support model. Act as Bug Development Engineer (BDE) and manage bug prioritization for development. Serve as a pre-bug reviewer to assist and guide peers in resolving issues independently. Work with Product Strategy to recommend product improvements. Handle complex technical issues during critical customer escalations. Collaborate with the development team to enhance tools and system integration. Be open and available for travel across states and abroad as required. Qualifications: UG/PG Degree with strong computer skills and relevant technical knowledge. Proven experience in building or troubleshooting enterprise business applications. Experience in implementation, support, consulting, or development of enterprise applications. Prior experience in leading a technical support team is essential. Strong diagnostic and troubleshooting skills using industry-standard tools. Deep knowledge in performance tuning and optimizing applications. Familiarity with enterprise application aspects: product expertise, log analysis, structured troubleshooting, etc. Sound understanding of networking, database configuration, server & web server optimization, load balancing, and SQL tuning. A willingness to mentor junior team members and share knowledge of new products and technologies is highly desirable. Job Type: Full-time Benefits: Health insurance Provident Fund Ability to commute/relocate: Chennai, Tamil Nadu 600044: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Application support: 1 year (Required) Team Handling: 1 year (Preferred) Language: English (Required) Location: Chennai, Tamil Nadu 600044 (Preferred) Work Location: In person Expected Start Date: 01/08/2025

Senior Software Engineer Date: Jul 24, 2025 Location: Chennai, IN Requisition ID: 16797 Description: Job Description – Full Stack Developer Python About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Job brief: We are looking for an experienced Full Stack Developer that can help us design, develop, and maintain web, windows applications in Python or Java. The ideal candidate will have experience writing business and service logic, as well as developing user interfaces. They must also have experience working on at least two projects as a full stack developer. Skills: Proven experience as a Full Stack Developer or similar role Proficiency with server-side languages such as Python, .Net or Java Experience developing web applications Knowledge of multiple back-end languages (e.g. C#, Python, Java) and JavaScript frameworks (e.g. Angular, React, Node.js) Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) Designing and developing APIs. Familiarity with databases (e.g. SQL MySQL, MongoDB), web servers (e.g. Apache) Staying abreast of developments in web applications and programming languages. Excellent verbal communication skills. Good problem-solving skills. Managing source code with Git, including GitFlow Workflow Familiarity with common stacks Roles and Responsibilities: Develop, implement, and maintain the web, windows applications Troubleshoot and debug application issues Design and develop data-driven web applications and back-end solutions Manage software development project life cycles Automate processes and integrate third-party systems Interface with third-party software when necessary Build analytics for data-driven solutions Execute client POCs in a short period of time Document and maintain software functionality Troubleshoot, debug, and upgrade existing systems Comply with project plans and industry standards Identify and assess technical risks. Monitor technical performance. Resolve technical issues promptly. Experience: 2-6 years of overall experience Master/Bachelor's degree in Computer Science or an Engineering degree Location: Hyderabad, Mumbai, Bangalore and Chennai ️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Job Opportunity: Supervisor – Genius Attestation Services Experience: 1–3 years (Freshers with leadership qualities may also apply) Job Type: Full-time Working Days: 6 days/week About Us: Genius Attestation Services is a trusted name in the field of document attestation, apostille, and verification. With a commitment to excellence and customer satisfaction, we’re growing rapidly and looking for a dynamic Supervisor to lead and inspire our team. Key Responsibilities: Oversee daily operations and ensure smooth functioning of the office. Supervise, guide, and support team members to meet daily and monthly targets. Handle customer queries and resolve issues promptly with a professional attitude. Coordinate with head office and other branches to ensure timely documentation and process completion. Maintain accurate records and documentation as per company standards. Monitor performance metrics and implement improvements. Ensure high standards of customer service and office discipline. What We’re Looking For: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Basic knowledge of document attestation processes (training will be provided). Ability to multitask and stay organized in a fast-paced environment. Proficiency in MS Office and general office too Professional growth opportunities within the company. Supportive work environment with mentorship and training. Opportunity to build a stable and respected career in a growing industry. Job Type: Full-time Pay: Up to ₹18,000.00 per month Benefits: Cell phone reimbursement Education: Bachelor's (Preferred) Experience: total work: 2 years (Preferred) Work Location: In person

Prepare and submit billing data and medical claims to insurance companies. Ensure the patient’s medical information is accurate and up to date. Follow-up on missed payments and resolve financial discrepancies. Examine patient bills for accuracy and request any missing information. Investigate and appeal denied claims. Maintain billing software by updating rate change, cash spreadsheets, and current collection reports. Industry - Health care domain PAYMENT POSTING Fornax Corporate Services pvt ltd No : 9/16 , First Floor, LGB Nagar, 1st Street, Krishnapuram , Saravanampatti(Post), Coimbatore - 641035. Direct-Walk-in Current Location: COIMBATORE Preferred https://maps.app.goo.gl/DVWNAeRdHK2qTH776 Work Type : WORK FROM OFFICE MALE AND FEMALE CANDIDATES MALE CANDIDATES PREFERRED PERMENANT NIGHT SHIFT Experience: 0 to 2 yrs PH NO : 8838604278 (Share the resume in whatsapp) 0422- 2990961, 0422- 4923831 Job Types: Full-time, Permanent Pay: Up to ₹150,000.00 per year Work Location: In person

A Team Leader is responsible for guiding, motivating, and directing a team of individuals to achieve specific goals and objectives. They ensure effective communication, delegate tasks, provide support, and foster a positive and productive work environment. Key Responsibilities: Team Management: Leading, motivating, and guiding team members, ensuring they have the resources and support to succeed. Goal Setting and Planning: Defining clear team goals and objectives, developing strategies, and creating action plans to achieve them. Task Delegation: Assigning tasks and responsibilities to team members based on their skills and expertise, ensuring efficient workload distribution. Performance Monitoring: Tracking team progress, providing regular feedback, and identifying areas for improvement. Communication and Collaboration: Facilitating open communication within the team, acting as a bridge between team members and management, and fostering a collaborative environment. Conflict Resolution: Addressing and resolving conflicts within the team, promoting positive relationships, and maintaining team morale. Training and Development: Identifying training needs, providing coaching and mentoring to team members, and supporting their professional growth. Resource Management: Managing team resources effectively, including time, budget, and equipment. Skills and Qualifications: Leadership and Motivation: Ability to inspire and motivate team members to achieve their full potential. Communication Skills: Excellent verbal and written communication skills, with the ability to communicate clearly and effectively. Problem-Solving and Decision-Making: Ability to identify and resolve issues, make sound decisions, and adapt to changing situations. Organizational Skills: Ability to manage time, prioritize tasks, and stay organized. Technical Expertise: Depending on the team's focus, technical expertise in the relevant field may be required. Interpersonal Skills: Ability to build strong relationships, work collaboratively, and resolve conflicts effectively. Delegation Skills: Ability to effectively delegate tasks and responsibilities to team members. Job Types: Full-time, Permanent Pay: ₹18,215.14 - ₹69,237.86 per month Work Location: In person

The position of a Front Office Executive at Trend Works plays a pivotal role in creating a welcoming and efficient environment for customers and guests. They serve as the initial point of contact, ensuring smooth daily operations and a positive experience for all visitors. This position requires excellent interpersonal skills and adaptability in a dynamic coworking environment. Key Responsibilities: Customer and Guest Engagement: ● Warmly welcome customers, guests, and visitors as they enter the space. ● Provide information about services and amenities ● Foster a sense of community by facilitating introductions and connections among clients. ● Collect and share feedback from customers to improve their experience. Reception and Communication: ● Answer phone calls and emails professionally and promptly. ● Ensure clear and effective communication channels with clients and coworkers. Coordinate and maintain strong relationships with external vendors to ensure timely delivery of services and resolve any vendor-related issues promptly. Access and Security: ● Control entry and exit to maintain a safe and secure environment. ● Assist in handling access issues and addressing security concerns. Space Management: ● Manage reservations for meeting rooms, workstations, and private offices. ● Oversee the allocation of workspace, ensuring a smooth check-in and check-out process. ● Maintain an organised and clean reception area and common spaces. Administrative Support: ● Assist with administrative tasks, including mail and package handling, photocopying, and document management. ● Manage client-related administrative tasks, such as billing inquiries and clientship renewals. ● Keep records of the space usage and occupancy. Technical and Equipment: ● Familiarise clients with technology resources, such as printers, scanners, and audiovisual equipment. ● Troubleshoot basic technical issues and assist customers with connectivity. ● Ensure all equipment and amenities are in good working order. Qualifications: ● Previous experience of minimum 1-3 years in customer service, hospitality, or a similar role is preferred. ● Strong interpersonal and communication skills. ● capable to multitask and prioritise in a fast-paced environment. ● Positive and professional attitude with a customer-centric approach. ● Flexibility in adapting to changing coworking space dynamics. ● Knowledge of the industry and trends is advantageous. Working as a Front office Executive in an office space requires a proactive and customer-focused approach. This role plays a critical part in ensuring the satisfaction and engagement of customers while maintaining the smooth operation of the facility. Building a sense of community and providing exceptional service are key components of this position. Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job acts as a project leader, coordinating the activities of other engineers, determining technical tasks, and improving existing structures and processes. It involves making technical decisions, collaborating with management to set standards, and representing the company to external partners. Job Description: Essential Responsibilities: Work in rotating shifts as part of a 24/7 support team to ensure continuous operational coverage Perform settlement and reconciliation processes with payment providers and financial networks to ensure accurate transaction processing Create, verify, and adjudicate disputes with participating networks and payment providers to resolve transaction discrepancies Collaborate with engineering and live support teams to handle escalated issues and provide technical assistance to participants and payment providers Support ongoing business operations related to payment processing, dispute resolution, and network maintenance activities Minimum Qualifications: Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience. Preferred Qualification: Subsidiary: PayPal Travel Percent: 0 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com . Who We Are: Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.