96925 Resolve Jobs - Page 16

Job Responsibilities: Respond to customer queries via phone, WhatsApp, email, and social media. Resolve complaints, order issues, product queries, and refund/exchange concerns quickly and professionally. Maintain detailed and accurate records of interactions using CRM or Excel. Coordinate with the logistics and warehouse teams for delivery or return-related issues. Understand Dermatouch product offerings and educate customers when required. Track order statuses and proactively communicate with customers regarding delays, issues, or updates. Collect and log customer feedback for continuous improvement. Follow up on unresolved issues and ensure complete customer satisfaction. Key Skills Required: Excellent communication skills (written & verbal) in English and Hindi. Calm, patient, and customer-first attitude. Good problem-solving and conflict-resolution abilities. Knowledge of skincare or interest in beauty & wellness industry is a plus. Comfortable using CRM tools, Excel, and basic software applications. Time management and multitasking skills. Ability to handle pressure during peak customer interaction periods. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 7435947405 Expected Start Date: 15/08/2025

Job Role: The Process Coordinator – Import Export manages and coordinates all activities related to importing raw materials and exporting finished products like pipes, fittings, and flanges. They ensure smooth documentation, timely shipments, customs compliance, and proper coordination with production, stores, logistics, and shipping agents to meet delivery deadlines and maintain customer satisfaction. Key Responsibilities : 1️ Coordinate with suppliers and buyers for import and export orders. 2️ Prepare and check import/export documents (invoices, packing lists, shipping bills, LC documents, etc.). 3️ Liaise with CHA (Custom House Agent), freight forwarders, and transporters for smooth clearance and dispatch. 4️ Track shipments, ensure timely customs clearance, and update relevant departments. 5️ Coordinate with the production team to meet packing and dispatch schedules. 6️ Maintain records of import/export transactions as per company and legal requirements. 7️ Handle basic compliance with international trade rules and Incoterms. 8️ Assist in solving day-to-day issues related to documentation, delays, or shipment queries. Skill: ✔ Good knowledge of import/export procedures and basic customs regulations. ✔ Strong communication and coordination skills with suppliers, buyers, CHA, and internal teams. ✔ Ability to prepare and check shipping and customs documents accurately. ✔ Basic computer skills (MS Office, email, ERP). ✔ Time management and problem-solving skills to handle multiple shipments smoothly. ✔ Teamwork and a proactive attitude to resolve issues quickly. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month

Location: Gandhinagar, Gujarat (On-site) Experience Required: 2–4 years (US Client Handling Experience Required) Working Hours: Flexible to match US time zones Industry: E-commerce / IT Services / Digital Solutions About Strideck Technologies Strideck Technologies is an innovative e-commerce and digital solutions provider, helping global businesses enhance their online presence with services such as e-commerce store development, AI integrations, 3D product visualization, and customer engagement tools. Role Overview We are seeking a proactive Sales and Customer Support Executive who is comfortable handling inbound and outbound communication with US-based clients , conducting product demos, onboarding new clients, and offering world-class customer support. Key Responsibilities Handle inbound queries via calls, emails, and chat with a friendly, professional attitude. Conduct outbound follow-up calls to potential and existing clients. Present company services and product demos effectively through virtual presentations. Manage and assist in the onboarding process for new customers and partners. Resolve customer issues quickly and efficiently while ensuring a positive experience. Maintain records of client interactions, feedback, and status updates in the CRM. Collaborate with sales and technical teams to ensure smooth service delivery. Identify upsell or cross-sell opportunities during customer interactions. Required Skills & Qualifications 2–4 years of experience in Sales or Customer Support roles, preferably handling US clients . Fluent in English with a neutral or US accent ; strong communication skills (verbal & written). Experience in inbound and outbound calling , lead nurturing, and customer engagement. Excellent presentation and client onboarding skills via Zoom, Meet, or similar platforms. Familiarity with CRM tools like Zoho, HubSpot, or Salesforce. Strong interpersonal skills, empathy, and a customer-first mindset. Ability to work independently and handle multiple tasks efficiently. Preferred (Nice to Have) Prior experience in e-commerce, SaaS, or IT service sales . Understanding of Shopify, WooCommerce, or digital marketing terms. Ability to work US shift timing and adapt communication accordingly. Job Types: Full-time, Permanent, Fresher Pay: ₹10,138.50 - ₹27,886.02 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Shift allowance Work Location: In person Speak with the employer +91 8401654884

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Day to day operational responsibility for a multimillion-dollar revenue generating program across Asia, the sales advisor role works closely with our Presales & Retention Delivery Partners closely ensuring we maximize performance and drive a strong sales pipeline primarily by selling direct to customer. Microsoft technologies offer a range of business solutions that helps our customers achieve more across several industries & organizations of varying sizes. In the role you will build relationships with the Delivery Partner to become recognized as a trusted advisor & mentor to the sales advocates, trainers and coaches. In addition, identifying gaps in processes / procedure, handling complex escalations and volumes as well as proactively removing sales blockers via readiness recommendations are core responsibilities that help deliver results unhindered & operations run smoothly. Along with a close working relationship with our Delivery Partners, the Sales Advisor collaborates with internal stakeholders & the global Sales Advisor community to share learnings & insights as well as influence the development of readiness plus drive recommendation to enhance product & marketing needs. Responsibilities Managing day to day (relationship) results with Outsourced Delivery Partners – ensuring Microsoft sales and retention targets are met / exceeded Drive Delivery Partner performance via operational levers e.g. training & quality, as well as owning & tracking any get to green plans Driving results through collaboration and innovation with both Delivery Partner and internal stakeholders Identify and remove sales blockers, across all aspects e.g. process, procedure blockers Manage complex customer escalations to resolution, taking live volumes and using insights learned to help prevent future escalations Proactive in identification & prevention of issues through Delivery Partner feedback, process review, performance analysis & readiness Monitor customer and partner satisfaction – making recommendations and adjustments required to exceed targets Continue to keep pace of Microsoft solution developments & how they apply to and positively impact customer across varying industries using this knowledge to: Provide insights from customer to internal stakeholders also offering feedback relevant to marketing that will help better enhance sales Help develop knowledge and understanding of Microsoft solutions amongst our delivery Partners Review and provide gap analysis to both Delivery Partner and internal stakeholders on overall sales lifecycle experience Smooth implementation of tools, trainings and processes – ensuring operational risks are identified and mitigated Engage with Delivery Partner and internal sales teams on mission critical operational escalations Provide subject matter expertise on tools, readiness and processes to internal stakeholders Qualifications Hands on experience with sales/pre-sales or customer retention, minimum 3 years Deep operational experience working with Delivery Partner’s day to day Proven experience in resolving customer and Delivery Partner issues Ability to collaborate and build relationships with internal stakeholders and vendors/Delivery Partners Understanding of Microsoft solutions & how businesses apply them Experience of working across different industry segments Ability to identify opportunities for improvement in performance and processes Analytical skills and Drive Results through Influencing, including leveraging Copilot agents Has exceptional verbal and written communication skills Self-motivated, independent thinker who can deal with ambiguity Previous experience with services delivery desired Business level Japanese and English preferred. This position requires submitting a resume in English. The interview will also be conducted in English. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Company: Prama AI Prama specializes in AI-powered and Generative AI solutions for Data, Cloud, and APIs . We collaborate with businesses worldwide to develop platforms and AI-powered products that offer valuable insights and drive business growth. Our comprehensive services include architectural assessment, strategy development, and execution to create secure, reliable, and scalable systems. We are experts in creating innovative platforms for various industries. We help clients to overcome complex business challenges. Our team is dedicated to delivering cutting-edge solutions that elevate the digital experience for corporations. Prama is headquartered in Phoenix with offices in USA, Canada, Mexico, Brazil and India. For more details: https://prama.ai/ LinkedIn Profile: https://www.linkedin.com/company/prama-services/mycompany/ Location: Ahmedabad | Hybrid | Remote Benefits: 5 Day Working | Compatible Salary | Career Growth | Flexible working | Potential Remote Opportunity | Medical Insurance Primary skills: React, JavaScript, TypeScript Must-Have: Strong expertise in ReactJS, Redux, Javascript, and Typescript Proficiency in writing unit tests for React components Excellent problem-solving, coding, and analytical skills Strong troubleshooting skills to identify and resolve issues effectively Skilled in developing cross-browser, interactive web applications using JavaScript, HTML, and CSS. Proven collaboration with designers, product managers, and developers to deliver high-quality applications. Proficient in utilizing contemporary open-source technologies and tools. Proficiency in state management and understanding of stateful applications Soft Skills: Knows agile development best practices and has scrum exposure Experience working with geographically distributed teams Fast learner, ability to perform well in ambiguity and with little supervision Strong problem-solving abilities Role & Responsibilities: Design and implement user interface components using React.js, ensuring they are responsive and user-friendly Utilize chart libraries such as High chart, D3.js, Chart.js, or Recharts to create various types of charts and graphs, ensuring they are visually appealing and informative. Design and implement high-quality, scalable, and maintainable code while ensuring adherence to coding standards and best practices Perform code reviews and provide constructive feedback to peers Recommend and drive frontend infrastructure improvements Collaborate with our UI/UX designers, Product Owners and Project Managers to translate product ideas, specifications, and mocks into fully functional and accessible user experiences Mentor and empower your team members Collaborate with the broader Engineering team on overall technical strategy, processes and frontend infrastructure Job Types: Full-time, Permanent Pay: Up to ₹2,000,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Life insurance Provident Fund Work from home Schedule: Day shift Monday to Friday Application Question(s): How many years of experience you have in ReactJS? Handling a team? If yes, how many people you are handling? What is your Current CTC? What is your Expected CTC? What is your official notice period? (in days) Work Location: Remote

Job description Job Title: Retail Sales Executive Company: Parshvanath Marble & Stone Industry: Marble, Tiles, Natural Stone, and CP Fittings Location: Valsad, Gujarat Reporting To: Showroom Manager / Sales Manager Employment Type: Full-Time Job Summary: Parshvanath Marble & Stone is seeking an energetic and customer-focused R etail sales executive to assist walk-in customers, showcase products, and support the retail sales process. The ideal candidate will have good communication skills and a strong understanding of marble, tiles, stone, and CP fittings to guide customers and close sales effectively. Key Responsibilities: Customer Service & Sales: Greet and assist walk-in customers in the showroom with professionalism and courtesy. Understand customer needs and recommend suitable products from marble slabs, wall/floor tiles, natural stones, and CP (Chrome Plated) fittings. Explain product features, specifications, quality differences, and pricing clearly. Handle queries, provide quotations, and follow up on sales leads. Maintain high standards of customer service to ensure customer satisfaction and retention. Product Display & Inventory: Arrange and maintain attractive displays of marble, tiles, and CP fittings in the showroom. Ensure cleanliness, organisation, and proper labelling of products. Monitor stock levels and coordinate with the inventory/store team for product availability. Sales Support & Coordination: Prepare basic sales documentation such as quotations and order forms. Coordinate with the dispatch and accounts teams for delivery, billing, and payment follow-up. Update sales registers and assist in daily sales reporting. Market & Product Knowledge: Stay updated on new arrivals, product varieties, and trends in marble, tiles, and bathroom fittings. Communicate customer feedback and preferences to the management. Requirements: Minimum 3 years of experience in retail or counter sales (preferably in building materials, tiles, Marble, CP Fitting). Strong communication and presentation skills. Basic computer knowledge for billing and data entry. Ability to handle customers politely and resolve issues promptly. Education: 12th Pass or Graduate in any stream (preferred background in retail, commerce, or interior-related fields). Benefits: Fixed Salary + Incentives In-store Sales Training Career Growth Opportunities Staff Discounts Working Hours: Monday to Saturday, 8.30 AM to 7 PM] Sunday may be working, with a weekly off on a rotational basis. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person

About the Company: EAZY ERP Technologies Pvt. Ltd. is a rapidly growing IT firm specializing in end-to-end business automation solutions. Our comprehensive suite includes ERP, DMS (Distributor Management System), SFA, Retailer App, Payroll, Asset Management, CRM, and customized solutions. Established in 2007, we pioneered India’s first Tally-integrated ERP, seamlessly automating operations without disrupting existing accounting systems. Since launching Eazy DMS in 2015, we have revolutionized secondary sales management, optimized resource allocation, and fostered innovation. Today, we proudly serve over 600 manufacturers across India, the Middle East, and Africa, supporting more than 45000 distributors and over 4 million retailers. Our diverse clientele includes industry leaders such as Crompton, Reliance, Philips, V Guard, Hindware, Astral, Dorset, Merino, Greenply, Bunge, Milton, Borosil, MDH, and Priya Gold. Here is a comprehensive job description for an SFA (Sales Force Automation) Support role: Key Responsibilities 1. *SFA System Administration*: Administer and maintain SFA systems, ensuring data integrity, security, and system uptime. 2. *User Support*: Provide technical support to end-users, resolving issues and troubleshooting problems with SFA systems. 3. *Customization and Configuration*: Customize and configure SFA systems to meet business requirements, including creating custom fields, workflows, and reports. 4. *Data Management*: Manage data imports, exports, and data quality, ensuring data accuracy and consistency. 5. *Training and Documentation*: Develop and deliver training programs for end-users, as well as maintain documentation for SFA systems. 6. *System Integration*: Integrate SFA systems with other business applications, such as ERP, CRM, or marketing automation systems. 7. *Issue Resolution*: Resolve technical issues with SFA systems, working with IT teams and vendors as needed. Requirements 1. *Experience*: 1+ years of experience in SFA system administration, support, or a related field. 2. *Technical Skills*: Strong technical skills in SFA systems, Microsoft Dynamics, or similar platforms. 3. *Analytical Skills*: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. 4. *Communication Skills*: Good communication and interpersonal skills, with the ability to work with end-users, IT teams, and stakeholders. 5. *Attention to Detail*: Strong attention to detail, with the ability to ensure data accuracy and system integrity. microsoft dynamics data management issue resolution attention to detail sfa system administration system integration training and documentation technical support customization and configuration support communication skills automation documentation analytical skills sfa salesforce automation

Job Title: Laminator Operator Location: Ahmedabad Salary Range: ₹20,000 – ₹35,000 per month Experience Required: 2 – 4 years (preferably in solar panel manufacturing or similar process industry) Industry: Renewable Energy / Solar Manufacturing --- Key Responsibilities: Operate and monitor lamination machines to ensure smooth production flow. Identify and troubleshoot minor defects or malfunctions in the lamination process. Maintain high standards of quality throughout the solar panel production process. Lift and maneuver heavy materials safely as part of daily operations. Record daily production data and monitor machine performance parameters. Perform minor maintenance and apply basic mechanical principles to resolve issues. Ensure a clean, organized, and safe working environment in the production area. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Day shift

Job Description for Authorization Executive Location: Ahmedabad, India Time: 5:30 PM to 2:30 AM Experience: 10 months + Education – Any Graduate Position Goal: The Prior Authorization Executive will be responsible for processing and obtaining prior authorizations from insurance providers to ensure patients receive necessary medical services and treatments. He/ she is supposed to work in a team, play a critical role in navigating the complex world of insurance authorization processes, and report to the team lead. Responsibilities:  Review and process prior authorization requests received from healthcare provides.  Verify all required documents and information from healthcare providers.  Prepare and submit authorization requests to insurance companies on time.  Interact with healthcare providers insurance companies and patients to gather necessary information and resolve authorization related issues.  Respond to inquiries and guide the authorization process.  Stay informed about insurance policies, guidelines and regulatory changes.  Ensure strict adherence to all relevant compliance standards, including HIPPAA and other privacy regulations.  Maintain detailed records of all authorization requests, approvals and denials  Update patient records and billing systems with authorization information.  Generate reports and documentation as needed for internal and external purposes.  Conduct thorough reviews of authorization requests to minimize errors and discrepancies.  Continuously seek opportunities to improve authorization processes. Share your updated CV at 75670 60888 / glory.m@crystalvoxx.com Job Types: Full-time, Permanent Pay: ₹13,727.17 - ₹37,005.23 per month Schedule: Day shift Work Location: In person

Job Description: The Business Development Associate will be responsible for generating new business leads and sales for the S & S Brokerage. This individual will be expected to build and maintain strong relationships with customers and provide excellent customer service. The ideal candidate will have a background in sales and logistics, as well as excellent communication and interpersonal skills. BDE Roles & responsibilities: Executives promote services to clients and negotiate contracts with the aim of maximizing profits. Generate fresh leads through self-sourcing/references & cold calling. Meet and pitch services offerings to potential client. Build trust by handling customer objections. Build a long-term relationship with portfolio customers to ensure continuity of business and referrals. Coordinate with different team to resolve issues in ongoing transaction & ensure flawless execution of the process. Have strong business sense with the ability to drive the growth, directly impact the building of new solutions, services across S&Ss growing footprint. Hunt and develop logistics opportunities nationally. Build close, strong relationships as a SME with external customer(s) and internal customers Ability to manage various projects/tasks across cross-functional teams Use CRM and internal sales leads to target prospective clients Develop client’s strategy with appropriate marketing materials Job Type: Full-time Pay: ₹12,920.66 - ₹40,172.15 per month Benefits: Health insurance Provident Fund Schedule: Monday to Friday Night shift Supplemental Pay: Performance bonus Yearly bonus Expected Start Date: 28/07/2025

We are looking for a smart, proactive, and reliable Admin Executive who can efficiently manage day-to-day operations and ensure smooth coordination across teams. The ideal candidate should have a strong IQ level with the ability to think on their feet, make quick decisions, and handle pressure with a calm and solution-oriented mindset. Key responsibilities include: Coordinating with installers to ensure tasks are completed accurately and on time. Maintaining clear communication with customers to provide updates, resolve issues, and build lasting relationships. Being consistently available on calls to respond to operational needs, even on short notice. Managing multiple tasks simultaneously, prioritizing effectively without compromising on quality. Using logic and presence of mind to troubleshoot situations and support the team in real-time. If you have a sharp mind, excellent communication skills, and thrive in a fast-paced environment, we’d love to connect with you! Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Morning shift Language: Hindi (Preferred) English (Required) Work Location: In person

We are looking for a detail-oriented QA Tester to ensure the quality and reliability of our software products. The ideal candidate should be passionate about finding bugs and improving user experience. Key Responsibilities: Test web and mobile applications Identify, record, and report bugs Work closely with developers to resolve issues Perform manual and basic automated testing Ensure software meets quality standards before release Requirements: 0–2 years of experience in software testing (Freshers can apply) Understanding of testing methods and tools Knowledge of SDLC and bug tracking tools is a plus Strong attention to detail and communication skills Job Types: Full-time, Permanent Pay: ₹10,256.38 - ₹39,151.26 per month Schedule: Day shift Work Location: In person Speak with the employer +91 7972882571

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Day to day operational responsibility for a multimillion-dollar revenue generating program across Asia, the sales advisor role works closely with our Presales & Retention Delivery Partners closely ensuring we maximize performance and drive a strong sales pipeline primarily by selling direct to customer. Microsoft technologies offer a range of business solutions that helps our customers achieve more across several industries & organizations of varying sizes. In the role you will build relationships with the Delivery Partner to become recognized as a trusted advisor & mentor to the sales advocates, trainers and coaches. In addition, identifying gaps in processes / procedure, handling complex escalations and volumes as well as proactively removing sales blockers via readiness recommendations are core responsibilities that help deliver results unhindered & operations run smoothly. Along with a close working relationship with our Delivery Partners, the Sales Advisor collaborates with internal stakeholders & the global Sales Advisor community to share learnings & insights as well as influence the development of readiness plus drive recommendation to enhance product & marketing needs. Responsibilities Managing day to day (relationship) results with Outsourced Delivery Partners – ensuring Microsoft sales and retention targets are met / exceeded Drive Delivery Partner performance via operational levers e.g. training & quality, as well as owning & tracking any get to green plans Driving results through collaboration and innovation with both Delivery Partner and internal stakeholders Identify and remove sales blockers, across all aspects e.g. process, procedure blockers Manage complex customer escalations to resolution, taking live volumes and using insights learned to help prevent future escalations Proactive in identification & prevention of issues through Delivery Partner feedback, process review, performance analysis & readiness Monitor customer and partner satisfaction – making recommendations and adjustments required to exceed targets Continue to keep pace of Microsoft solution developments & how they apply to and positively impact customer across varying industries using this knowledge to: Provide insights from customer to internal stakeholders also offering feedback relevant to marketing that will help better enhance sales Help develop knowledge and understanding of Microsoft solutions amongst our delivery Partners Review and provide gap analysis to both Delivery Partner and internal stakeholders on overall sales lifecycle experience Smooth implementation of tools, trainings and processes – ensuring operational risks are identified and mitigated Engage with Delivery Partner and internal sales teams on mission critical operational escalations Provide subject matter expertise on tools, readiness and processes to internal stakeholders Qualifications Hands on experience with sales/pre-sales or customer retention, minimum 3 years Deep operational experience working with Delivery Partner’s day to day Proven experience in resolving customer and Delivery Partner issues Ability to collaborate and build relationships with internal stakeholders and vendors/Delivery Partners Understanding of Microsoft solutions & how businesses apply them Experience of working across different industry segments Ability to identify opportunities for improvement in performance and processes Analytical skills and Drive Results through Influencing, including leveraging Copilot agents Has exceptional verbal and written communication skills Self-motivated, independent thinker who can deal with ambiguity Previous experience with services delivery desired Business level Japanese and English preferred. This position requires submitting a resume in English. The interview will also be conducted in English. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

COMB Discovery Services is a Chemistry Services Provider with expertise in Organic Synthesis / Process Research and Development of Pharmaceuticals and Chemicals related to diverse segments viz. API intermediates, Dyes, Agrochemicals, Energy Materials etc. We are looking for highly motivated and dynamic young Research Chemist. Position : Trainee - Research Chemist Education Qualification : Master of Science – Chemistry Work Experience: Fresh Pass out from College / university. Job Responsibilities: · Independently responsible for the execution of Synthesis project in a timely manner under guidance of Senior Research Chemist. Carry out literature search and propose synthesis plan for discussion and approval. Resolve problems faced during synthesis and purification. · Adept at factual documentation of experiments as per GLP guidelines. · Eager to Learn, update and practice futuristic organic synthesis skills under the supervision of Senior Research Chemist. · As a member of synthesis team participate in all synthesis and scale up activities related to successful completion of project. · Follow good laboratory practices and safety protocols in a disciplined manner under guidance of Senior Colleague. Desired Skills: · Good knowledge of Organic Chemistry and Synthesis. · Interpretation of Characterisation data for structural elucidation viz. HNMR, 13C NMR, IR and Mass. · Knowledge of In-process control techniques viz. Chromatography (TLC, GC, HPLC etc.) · Self-Motivation to Work Hard and Desire to learn for the success of the Team. · Be a Positive and Supportive Team Member. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Summary: We are seeking a highly organized and detail-oriented Dispatch/Warehouse Supervisor to oversee the day-to-day operations of our warehouse and dispatch functions. This role involves supervising warehouse staff, managing inventory, ensuring timely and accurate dispatch of goods, and maintaining compliance with safety and operational standards. Key Responsibilities:Warehouse Operations: Supervise warehouse staff and ensure adherence to standard operating procedures. Coordinate receiving, storage, and inventory control of goods. Maintain accurate stock levels and conduct regular inventory counts. Ensure cleanliness, organization, and safety of the warehouse. Dispatch Management: Schedule and manage daily dispatch activities to meet delivery deadlines. Monitor shipment accuracy, ensure proper packaging and documentation. Liaise with transportation providers and resolve delivery-related issues. Maintain records of all dispatches and returns. People Management: Train, mentor, and evaluate performance of warehouse and dispatch team members. Plan shift schedules and assign duties to ensure optimal productivity. Foster a team-oriented environment and enforce company policies. Compliance & Safety: Enforce safety protocols and ensure all operations meet health and safety regulations. Perform regular inspections and report on risk or maintenance issues. Ensure compliance with company policies, procedures, and quality standards. Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. 3+ years of experience in warehouse and dispatch operations. Proven experience in a supervisory role. Familiarity with warehouse management systems (WMS) and logistics software. Strong leadership, problem-solving, and organizational skills. Ability to lift heavy items and work in a fast-paced environment. Forklift certification is an advantage. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid time off Application Question(s): Current salary? Notice Period? Location: Gondal, Rajkot, Gujarat (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Job Title: Manual Tester Company: RainStream Technologies Work Type: Full-Time | On-Site Shift Timing: 10:00 AM – 7:30 PM IST Location: Shivalik Satyamev , Bopal, Ahmedabad Experience Required: 1–2 Years in Manual Testing About Us RainStream Technologies is a fast-growing IT solutions company delivering innovative web, mobile, and digital consulting services to clients across the globe. We are looking for a dedicated and detail-oriented Manual Tester to join our in-house QA team and help us ensure the highest quality in every solution we deliver. Key Responsibilities Understand project requirements and create test cases accordingly Execute manual test cases and report bugs clearly and effectively Work closely with developers and project managers to resolve issues Perform regression testing, usability testing, and functional testing Document test plans, test cases, and results for ongoing projects Track, record, and maintain issues using bug tracking tools Requirements 1–2 years of experience in manual software testing Solid understanding of SDLC and STLC Hands-on experience with bug tracking tools like JIRA, Bugzilla, etc. Knowledge of writing and executing test cases Basic understanding of web and mobile app testing Strong attention to detail and a problem-solving mindset Good verbal and written communication skills Bachelor's degree in Computer Science, IT, or a related field What We Offer 5 Days Working Salary credited on the 1st of every month Friendly and supportive work culture Yearly performance-based bonuses Flexible leave policy No sandwich leave policy Exposure to real-time, diverse projects Opportunities for professional growth Ready to Join Us? Send your resume to: hr@rainstreamweb.com Visit our website: www.rainstreamweb.com Job Type: Full-time Pay: ₹10,256.38 - ₹25,000.00 per month Work Location: In person Speak with the employer +91 9512566601

Job Req ID: 47641 Location: Baroda, IN Function: Sales and Distribution About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Area Sales Manager Job Level/ Designation M2 Function / Department Sales & Distribution Location Gujarat Job Purpose To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in net sales and revenues. Key Result Areas/Accountabilities Sales Deliver sales target for all products (voice-prepaid / post-paid, data, VAS, handsets etc.) by executing the distribution strategy at the channel partner level Ensure quality of acquisition through the distribution channel Ensure availability of stock at retail while adhering to the norms Competition Tracking – programs & structures Execute promotional activities for channel partners to drive sales and build market credibility Revenue Achieve revenue target for the distribution channel across all products Distribution expansion and extraction Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies Identify and develop new channel partners People Resolve channel-specific issues within specific timelines Keep motivation levels high through regular meetings with distributors, retailers and off-roll sales representatives Ensure sound coaching to RMs and distribution partners to enhance overall effectiveness MD/AD/SD Management (owns the CP as a business entity) Infrastructure negotiations – DSE Quality/Quantity Working Capital (investment in business) alignment ROI management Primary Billing Sizing corrections/territory dimensioning Problem Solving Performance trends & reviews HSW Compliance Ensure that the HSW norms are adhered to Key performance indicators Achievement of key targets in the distribution network (Sales, Revenue) in the territory Achievement of retail outlet (MBO) expansion targets Execution of distribution strategies and plans Development and retention of team members Performance management of RMs and distributors VF Way Adherence Score aligned to norms defined from time to time Core Competencies, Knowledge, Experience Critical Success Factors Continuous Learning & Empowering Talent Building Team Commitment Communicate with care Leads Decision Making & Delivering Results Builds Strategic Relationships & Organizational Agility Analytical Thinking Threshold Functional Competencies Sales Planning & Forecasting Negotiation Working with Partners Differentiating Functional Competencies Solving Problems Must have technical / professional qualifications Graduate : Mandatory Preferably full – time post - graduation in business management/MBA Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. ABOUT THE BUSINESS: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Position Description Business Division: CSM Agchem Department: Production Location: Jambusar Position Title: Production Supervisor Level: Junior Staff Reporting To : Plant Head Position Purpose The Supervisor will be responsible for establishing daily٫ weekly and monthly objectives and communicating them to employees. Manage the workflow by assigning responsibilities and preparing schedules. Guide and coach employees٫ monitoring their productivity. Oversee safe use of equipment and schedule regular maintenance. Strategic Responsibilities Strategic Responsibilities: System management related to plant operations. Maintain operation as per ISO standards. Maintain systems, guidelines, procedures and formats as per need. Ensure record keeping and its utilization for improvements. Operational Responsibilities Operational Responsibilities: Monitor and control chemical processes, equipment, and machinery to ensure efficient and safe operation as per the define procedure. Understanding of DCS operation. Production planning, control and executing batches, optimization in plant. Supervising of batches charging and verification of RM quantity as per SOP Handling of solvent recovery process. Basic knowledge of process safety standards (MSDS) & general industry standards Basic operation of Vacuum distillation & atmosphere distillation. Maintain accurate records of production processes, equipment performance, and quality control data. Identify and resolve production issues, troubleshoot equipment malfunctions, and implement corrective actions Operating of GLR and SS reactor, Centrifugal pump, piston pump, vacuum pump, Jet Ejector system. Participate in continuous improvement initiatives to enhance efficiency and productivity. Safety and Compliance: Ensure strict adherence to safety protocols, environmental regulations, and company policies. Conduct regular safety inspections, identify potential hazards, and implement safety measures to prevent accidents. Provide safety training and education to plant personnel. Quality Control: Monitor and maintain product quality by conducting in-process quality checks and ensuring adherence to quality standards. Investigate and resolve quality issues, and implement corrective actions to prevent future problems. Financial Responsibilities People Responsibilities People Responsibilities: Ensure smooth working of the shift to achieve high productivity and safety level Encourage supervisors/operators to participate in suggestion scheme Education Qualification B.Sc./ M.Sc. Chemistry or Diploma (Chemical) Work Experience 3-9 years of experience in production department Industry to be Hired from Agro-Fine-Chemicals/API Functional Competencies Production Process Knowledge Knowledge of Inventory Management Knowledge and Experience in Quality Management Systems and conducting Quality Audits Knowledge of SAP Interaction Complexity and Team Work Interaction Frequency Purpose of Interaction Plant Head, Deputy Plant Head & Shift In charge Daily Discuss any technical or other issues of the Plant share progress report on batches produced External: NA

Respond promptly and professionally to customer inquiries via email, phone, and chat. Maintain and update customer records in the CRM system. Track, follow up, and resolve customer issues efficiently. Collaborate with internal teams (Warehouse, support, operations) to ensure seamless customer experience. Analyse customer feedback and suggest improvements. Monitor CRM metrics and generate periodic reports. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Work Location: In person

1. Polite disposition. 2. Ability of rigorous follow-up on given task & communicate with Clients on their Orders, Payments and Dispatches. 3. The ability to communicate confidently – both through speaking and writing – with colleagues and clients. 4. Proactive and grasp knowledge of products/services. 5. Ability to follow up on each order for customers. 6. Maintain high level of satisfaction towards clients & after-sales service. 7. Readily connect with clients after receiving the order till the time of collection of payment & its feedback. 8. Resolve the queries and problem solving. Job Type: Full-time Pay: ₹20,000.00 - ₹40,866.48 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Required) Work Location: In person

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Day to day operational responsibility for a multimillion-dollar revenue generating program across Asia, the sales advisor role works closely with our Presales & Retention Delivery Partners closely ensuring we maximize performance and drive a strong sales pipeline primarily by selling direct to customer. Microsoft technologies offer a range of business solutions that helps our customers achieve more across several industries & organizations of varying sizes. In the role you will build relationships with the Delivery Partner to become recognized as a trusted advisor & mentor to the sales advocates, trainers and coaches. In addition, identifying gaps in processes / procedure, handling complex escalations and volumes as well as proactively removing sales blockers via readiness recommendations are core responsibilities that help deliver results unhindered & operations run smoothly. Along with a close working relationship with our Delivery Partners, the Sales Advisor collaborates with internal stakeholders & the global Sales Advisor community to share learnings & insights as well as influence the development of readiness plus drive recommendation to enhance product & marketing needs. Responsibilities Managing day to day (relationship) results with Outsourced Delivery Partners – ensuring Microsoft sales and retention targets are met / exceeded Drive Delivery Partner performance via operational levers e.g. training & quality, as well as owning & tracking any get to green plans Driving results through collaboration and innovation with both Delivery Partner and internal stakeholders Identify and remove sales blockers, across all aspects e.g. process, procedure blockers Manage complex customer escalations to resolution, taking live volumes and using insights learned to help prevent future escalations Proactive in identification & prevention of issues through Delivery Partner feedback, process review, performance analysis & readiness Monitor customer and partner satisfaction – making recommendations and adjustments required to exceed targets Continue to keep pace of Microsoft solution developments & how they apply to and positively impact customer across varying industries using this knowledge to: Provide insights from customer to internal stakeholders also offering feedback relevant to marketing that will help better enhance sales Help develop knowledge and understanding of Microsoft solutions amongst our delivery Partners Review and provide gap analysis to both Delivery Partner and internal stakeholders on overall sales lifecycle experience Smooth implementation of tools, trainings and processes – ensuring operational risks are identified and mitigated Engage with Delivery Partner and internal sales teams on mission critical operational escalations Provide subject matter expertise on tools, readiness and processes to internal stakeholders Qualifications Hands on experience with sales/pre-sales or customer retention, minimum 3 years Deep operational experience working with Delivery Partner’s day to day Proven experience in resolving customer and Delivery Partner issues Ability to collaborate and build relationships with internal stakeholders and vendors/Delivery Partners Understanding of Microsoft solutions & how businesses apply them Experience of working across different industry segments Ability to identify opportunities for improvement in performance and processes Analytical skills and Drive Results through Influencing, including leveraging Copilot agents Has exceptional verbal and written communication skills Self-motivated, independent thinker who can deal with ambiguity Previous experience with services delivery desired Business level Japanese and English preferred. This position requires submitting a resume in English. The interview will also be conducted in English. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Position Title: Shift Executive - Production Position Type: Regular - Full-Time Position Location: Mehsana Grade: Grade 03 Requisition ID: 37305 Job Details: Function/Department : Production Global Job Grade Job Title* : Executive -Production Region** : APEMA Global Grading System Job Code: Global Job Grade : Evaluation Date : March 14, 2012 Global Pay Band : 3 Global Benchmark Job : Yes This is a generic job title to be used for Job Administration. Job titles used by individuals may vary by country but the position should be aligned to the generic job title for Job Administration purposes. ** e.g. Global/APMEA/NA/CE/etc. Instructions for Position Summary : Brief description of the primary purpose of the position, with emphasis on the outcomes or results expected (rather than what is specifically done). This should briefly describe why the job exists. Consider how you would describe the job to someone you’ve just met. Position Summary : To supervise and co-ordinate the processing and packing operation, ensuring the product is packed within the product specifications. To manage production costs by optimize productivity / yield, while utilizing the staff / equipment in a safe, effective and hygienic manner Instructions for Responsibilities and Accountabilities : List the major responsibilities and accountabilities of the position in order of importance with most important being first etc. Each item should describe what the person in this position have to accomplish at McCain. (i.e. what the job produces) as well as the key activities that lead to the outcomes: Responsibilities and Accountabilities : MANAGE THE KPA’s (OF SUBORDINATES) Performance of subordinates is achieved against there agreed KPA’s. Performance appraisal are carried out once per year. Full implementation of training / development plan for all subordinates. Ensure it meets within training budget and work skills plan. Reduce Staff turnover All appointments meet the criteria set on the job description. Communicates with shop floor staff at all times reference performance out-put, recognizing staffs achievements. Keeps staff up to date with any changes to company procedures or policy. ENSURE EXECUTION OF THE PROCESS / PACKING PLAN Meeting daily plan, within 10 percent of specified output and excluding raw material issues. Ensure all areas are properly manned to meet operational requirements. All equipment is in good running order and set up to comply with the final product specifications. Oversee that efficiency standards are maintained and subsequent planned production volumes are packed. This applies to all lines in Mehsana plant. Organize casual labor and maintain the effectiveness of personal in order to achieve the optimum labor utilization to complete packing schedule. Communicate packing out-put, downtime or quality issues to the control room on an hourly basis. MAINTENANCE & GENERAL DUTIES Communicates with Packing Leader, control room operator to ensure no break downs. Assists with engineers during break downs. During break times staff will be required to cover other positions. Carryout daily checks on the condition of the process area section. Report any defects in equipment performance to the Engineering Executives, control room operator and engineers. Fills out job card to fix defective equipment. Carryout simple adjustments to keep equipment running at optimal efficiency. Replace consumable parts as required and any other duties deemed reasonable To perform any other reasonable work related tasks as instructed by Plant Manager MANAGE PRODUCT COSTS Ensure that the walls, walkways and floors are clean at all times during production. Manage production reports on a daily basis ensuring yield, labor and burdens are within budget and match the cost sheet. Control the process / packing parameters in order to ensure the yield ratio between packing materials issued and finished products are packed within budget. Record all waste generated within the process / packing area and investigate whenever excessive waste is found. Ensure all operation work procedures adhered to for optimal packing efficiencies / yield. Educate and train employees to ensure they are fully aware of all standards required within the process / packing area. MANAGE PRODUCT QUALITY, NPD & HYGIENE Manage raw material as to each specified process. Liaise with the QC concerning corrective action reports, related to quality problems that occur within the process / packing area. Ensure operations are maintaining all quality checks within specified parameters, ensuring traceability. All non-conformance product is identified / recorded and reason for non-conformance been recorded. Customer complaints and restricted products are within the specified targets. Ensure proper execution of NPD (New Product Development), launched and all process conditions are noted and recorded. Ensure that the equipment in process and packing s clean at all times. When there is no production activity, continue with cleaning ensuring a neat and effective production shift. The production staff must turn out daily in clean uniforms and are presented tidy. Mapping and execution of NPD trials in plant, relevant study cases need to be documented and kept secured. All waste is disposed of in the correct containers and is removed / emptied into the appropriate waste areas. ENSURE COMPLIANCE TO ALL STATUARY REQUIREMENTS AND MCCAIN POLICIES AND SYSTEMS Fulfill legal compliance to all relevant legislation Fullfil compliance with McCain policies and systems (e.g. risk control) Full compliance with food safety standards. Carries out monthly safety inspection of the production area Operational Safety:- No loose wires or electrical panels are open to the environment (Only engineers have access to electrical panels). All floors are kept dry to minimize slips. All staff in the packing area is wearing Personnel Protective Equipment (PPE). Train an update all staff in relation to all safety issues within the production area. Anticipates and identifies safety related problems, takes corrective action to resolve the safety issue. CONTROL DEPARTMENT OVERHEAD EXPENSES AND SPECIFIED SERVICES EXPENSES All expenses are within the operational budget. All expenses are within the specified services budget. Instructions for Requirements : Record the ideal qualifications for someone to take on this job (note: current incumbents may have different backgrounds). If you were looking to hire someone for this job, what background and qualifications would be required and/or desired ? This should briefly describe what a person needs to be successful in this position. Requirements: Academic: Must have: Minimum Diploma in Electrical or Mechanical Engnr. OR should posses min. 5years experience of Food Industry Nice to have: Professional/Technical Accreditations: Must have: Nice to have: Related Work Experience (Internal to the organization or external): Minimum 3-5 years Instructions for Working Relationships and Key Contacts : Record the typical contacts both internal and external that someone in this position would have during a normal working day/week. Please do not record names - identify contacts by broad category (e.g. “clients”) if external to the organization, or by title (“Manager, Finance”) for contacts within the organization. Describe the purpose of the communication in a few words (i.e. “provide information”, “confirm transaction”). Working Relationships and Key Contacts: Contact Purpose Internal: 1 Production Manager For Day to Day Reporting 2 Plant Manager For Utilization & Quality of raw material, finish product quality and output 3 QA Executive / QA Manager / QA Chemist For quality of raw material and finish Product External 1 External Auditor To Explain how the QA Parameters are implemented and follow & verification / validation Process 2 Sales / Marketing Team For coordination and production planning 3 Authorities: Budget: yes Managing People (# of direct reports): 100 Other: Competencies: Critical TECHNICAL (Function-Specific) Competencies: Should have exposure of automated/ PLC control equipments Should posses sound knowledge on process variability. Should have worked on SPC or equivalent process. Candidates should posses knowledge of food processing. Should able to understand process, identify gaps by root cause analysis and correct in timely manner Should posses knowledge of Efficiency and Yield/ recovery Should report incidents, material loss by improper handling or behavior to Production Manager/ Production executive. Have knowledge of OEE and performing 5S, Kaizens Any deviation in shifts should contain proper justification Should posses sound knowledge of cleaning chemicals, utilization and control. Should have worked with process having CIP system. Should able to do shift planning, any changes should be reported and communicated to superiors. Communicate with Agriculture team for want to raw material. CORE (General Behavioral and Business) Competencies: Have leadership skill to handle more than 50workmens. He should have exposure of working in stress condition and manage the team spirit in stress situation. He should be good communicator, coordinator and strategic planner. He should have sound analytical and decision making skill Should be highly self motivated and motivate his team driving results Instructions for Additional Information : Record the description of other information relevant to the position, such as travel requirements, details about the team. This should briefly describe what else we need to know about this position in order to recruit the right person. Additional Information: Organization Relationships: Immediate Manager/Supervisor (title) Production Manager / Asst. Manager Peer Job (title) Job Title Peer Job (title) Production Executive Title(s) of those reporting directly to the job Area Leader Production Asst. Production Executive Area Leader Packaging Shift Leader McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information is being handled here . Job Family: Manufacturing Division: India Department: Production Line 4 Team 2 Location(s): IN - India : Gujarat : Mehsana Company: McCain Foods(India) P Ltd

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Day to day operational responsibility for a multimillion-dollar revenue generating program across Asia, the sales advisor role works closely with our Presales & Retention Delivery Partners closely ensuring we maximize performance and drive a strong sales pipeline primarily by selling direct to customer. Microsoft technologies offer a range of business solutions that helps our customers achieve more across several industries & organizations of varying sizes. In the role you will build relationships with the Delivery Partner to become recognized as a trusted advisor & mentor to the sales advocates, trainers and coaches. In addition, identifying gaps in processes / procedure, handling complex escalations and volumes as well as proactively removing sales blockers via readiness recommendations are core responsibilities that help deliver results unhindered & operations run smoothly. Along with a close working relationship with our Delivery Partners, the Sales Advisor collaborates with internal stakeholders & the global Sales Advisor community to share learnings & insights as well as influence the development of readiness plus drive recommendation to enhance product & marketing needs. Responsibilities Managing day to day (relationship) results with Outsourced Delivery Partners – ensuring Microsoft sales and retention targets are met / exceeded Drive Delivery Partner performance via operational levers e.g. training & quality, as well as owning & tracking any get to green plans Driving results through collaboration and innovation with both Delivery Partner and internal stakeholders Identify and remove sales blockers, across all aspects e.g. process, procedure blockers Manage complex customer escalations to resolution, taking live volumes and using insights learned to help prevent future escalations Proactive in identification & prevention of issues through Delivery Partner feedback, process review, performance analysis & readiness Monitor customer and partner satisfaction – making recommendations and adjustments required to exceed targets Continue to keep pace of Microsoft solution developments & how they apply to and positively impact customer across varying industries using this knowledge to: Provide insights from customer to internal stakeholders also offering feedback relevant to marketing that will help better enhance sales Help develop knowledge and understanding of Microsoft solutions amongst our delivery Partners Review and provide gap analysis to both Delivery Partner and internal stakeholders on overall sales lifecycle experience Smooth implementation of tools, trainings and processes – ensuring operational risks are identified and mitigated Engage with Delivery Partner and internal sales teams on mission critical operational escalations Provide subject matter expertise on tools, readiness and processes to internal stakeholders Qualifications Hands on experience with sales/pre-sales or customer retention, minimum 3 years Deep operational experience working with Delivery Partner’s day to day Proven experience in resolving customer and Delivery Partner issues Ability to collaborate and build relationships with internal stakeholders and vendors/Delivery Partners Understanding of Microsoft solutions & how businesses apply them Experience of working across different industry segments Ability to identify opportunities for improvement in performance and processes Analytical skills and Drive Results through Influencing, including leveraging Copilot agents Has exceptional verbal and written communication skills Self-motivated, independent thinker who can deal with ambiguity Previous experience with services delivery desired Business level Japanese and English preferred. This position requires submitting a resume in English. The interview will also be conducted in English. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Title: Restaurant Manager Location: The House of MG, Ahmedabad, Gujarat Department: Restaurant Operations Reports To: Operations Manager / Director Employment Type: Full-Time POSITION SUMMARY: The Food Production & Service manager is primarily responsible for planning, administering, and supervising the overall total responsibility of all the kitchens, banquets, and culinary staff for leading these areas. The Food Production & Service manager is responsible for leading by example and developing their staff as assets for the kitchen and restaurant. Direct food preparation, production, and control for all food outlets and banquet facilities and ensure that the kitchen provides fresh, appealing, properly flavored foods while focusing on food costs including assigning tasks to employees, enforcing cleaning and safety standards, conducting meetings, maintaining inventory, training employees and ensuring a high level of Guest satisfaction. Key Responsibilities: Operations & Outlet Management: Oversee multiple F&B outlets serviced by the Central Kitchen. Ensure smooth daily operations including food delivery, pack meals, and catering setups. Maintain ISO standards and SOP compliance across all outlets. Manage inventory, procurement, and quality control of raw and cooked items. Food Quality & Presentation: Monitor food preparation standards, presentation, and hygiene practices. Develop menu items and food displays based on market trends and guest feedback. Conduct food tastings and ensure consistency in product delivery. Customer Service & Guest Experience: Ensure high-quality customer service and resolve guest issues promptly. Collect guest feedback and implement service improvements. Drive guest satisfaction initiatives and loyalty programs. Team Leadership & Training: Hire, train, and supervise kitchen and service staff. Provide ongoing coaching and performance evaluations. Enforce safety protocols and conduct regular briefings. Financial & Cost Control: Monitor cost control measures, reduce shrinkage, and manage budgets. Track P&L, set financial targets, and implement strategies to meet revenue goals. Handle vendor negotiations and manage expenses effectively. Sales & Marketing Support: Coordinate with online food delivery platforms to boost sales. Develop and price menu offerings based on customer preferences. Engage in promotional activities and local marketing efforts. Qualifications & Experience: Education: Bachelor's degree in Hotel Management or a related field Experience: Minimum 10 years of proven experience in food production and F&B service management, preferably in heritage or premium hospitality environments Required Skills & Attributes: Excellent communication and interpersonal skills Strong leadership, time management, and organizational abilities High proficiency in MS Office, billing, and restaurant POS systems Deep understanding of restaurant service protocols and culinary operations Ability to multitask and manage multiple outlets simultaneously Knowledge of food safety regulations and ISO standards Job Types: Full-time, Permanent Pay: Up to ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person