104180 Resolve Jobs - Page 20

Job Role: Head of Operations and Quality Management Location: Hyderabad, India Job Summary: The Head of Operations and Quality Management will champion exceptional customer service, delivering unforgettable experiences to high-net-worth clients while ensuring operational excellence and quality standards. This role requires a visionary leader who understands the nuances of personalized service, luxury hospitality management, and quality assurance. Key Responsibilities: 1. Customer Service Excellence: - Lead initiatives to set industry benchmarks for client satisfaction and guest experiences. - Develop and implement personalized service protocols tailored to high-net-worth clientele. - Actively engage clients to understand their preferences and create customized solutions. 2. Operational Leadership: - Integrate a customer-first approach into all operational strategies and processes. - Ensure seamless coordination among departments to enhance client satisfaction. - Monitor service delivery to exceed expectations consistently. 3. Quality Management: - Create and enforce quality standards that prioritize customer delight. - Conduct regular audits, with a focus on feedback from clients, to drive improvements. - Innovate to elevate customer experience in alignment with luxury hospitality trends. 4. Team Development: - Train staff to deliver personalized, high-touch service to clients. - Foster a culture of empathy, attentiveness, and excellence among team members. - Recognize and reward exceptional service performance. 5. Client Relations: - Act as the company's ambassador, building strong relationships with high-net-worth clients. - Proactively address client inquiries and resolve concerns to their satisfaction. - Maintain a pulse on client feedback and use it to inform strategic decisions. 6. Strategic Planning: - Ensure customer experience is a cornerstone of long-term growth strategies. - Collaborate with the executive team to align operations with service excellence goals. Qualifications: - Bachelor's or master's degree in hospitality management, Business Administration, or a related field. - Minimum 5-8 years of leadership experience in luxury hospitality with a focus on customer service. - Proven expertise in delivering high-quality experiences to high-net-worth clients. - Strong interpersonal and communication skills to build client trust and loyalty. - Demonstrated ability to instill a customer-centric culture across an organization. Preferred Skills: - Experience with personalized service delivery for affluent clientele. - Knowledge of customer behavior and preferences in the luxury segment. - Ability to innovate and tailor services to meet unique client needs.

Profile- Project Manager Exp- 10+ Years Location- Noida We are seeking a seasoned and strategic PMO manager to lead cross functional infrastructure and transformation projects with a strong focus on vendor oversight and governance. This role will drive technology initiatives across infrastructure, security, compliance and cloud migration while serving as a critical bridge between internal teams, vendors and executive stakeholders. Key Roles & Responsibilities Key Roles & Responsibilities: · Project Governance – Lead planning, execution and monitoring of cross-functional initiatives across infrastructure, security compliance and cloud · Cloud Migration Leadership – Serve as the program lead for Cloud Infrastructure migration – coordinating between internal teams and migration partners’ PMO · Cross Tower Collaboration - Ensure coordinated execution across infrastructure, security, development and IT Security. Resolve conflicts and remove blockers proactively · Vendor management – Drive regular vendor reviews to evaluate performance, adherence to SLAs and alignment with strategic priorities · Reporting – Create and maintain project dashboards and executive reporting. Ensure high quality data driven reporting Key Requirements – Education & Certificates Bachelor’s degree – BTech or equivalent Key Requirements - Experience & Skills Technical 10-20 years of experience in program or project management roles with exposure to IT infrastructure, security and vendor heavy environment Demonstrated ability to lead complex, multi vendor projects, including cloud migration Strong knowledge of IT infrastructure (servers, networking, cloud) service delivery Experience working with managed service providers, contract SLAs and governance framework Command of project management tools and documentation/reporting tools Strong communication skills Nice to have Certifications such as PMP, Prince2, ITIL Behavioural Ownership and Accountability – Takes full responsibility for cross project and vendor outcomes Check the JD and share your CV on yogendra.joshi@vservit.com

Responsibilities Facilitate sprint planning, daily stand-up meetings, reviews/demos, and retrospectives for multiple teams in stable environments. Track and communicate team commitments, velocity and sprint/quarterly progress. Collaborate across scrum teams in R&D to help remove team impediments. Escalate team impediments that the team are unable to resolve themselves, or with your help. Relentlessly driving continuous improvement through: Retrospectives, learning, giving feedback, challenging the team, and coaching others to do so as well. Continuous learning on agile techniques such as story mapping, CI/CD, BDD, TDD, Continuous Testing, Pairing, Automation. Highlight team success within and outside the team. Plan and facilitate quarterly planning events. Present and communicate to product development executives and leadership. Coach team members: To improve collaboration and self-organization On Agile practices and encourage inspection and adaptation To ensure backlog is refined (properly defined User Stories) Qualifications Self-organizing, thorough, and efficient One or more of the following certifications: CSM, Advanced CSM, SSM, PSM I, PSM II, PMS III, SAFe Certification At least 4+ years of technical experience and 2+ years as Scrum Master of combined QA/Dev scrum teams. Ability to establish a data-driven culture and a repeatable, structured, and disciplined approach to the agile process. Ability to manage the dependencies between team capacity, prioritization, software quality and committed deadlines. Strong knowledge and certification in Agile methodology and framework such as Lean, Kanban, XP, etc. Experience with JIRA/Confluence/SharePoint preferred and JIRA/Azure DevOps/SharePoint admin skills a bonus. Fluency with PowerPoint, Excel, and Word. Minimum of a bachelor’s degree or equivalent.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way. Directs the application of existing principles and guides development of new policies and ideas. Determines own methods and procedures on new assignments. Problem solving: Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information. Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results. Interaction: Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages. Impact: Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals. Accountability: May be accountable through team for delivery of tactical business targets. Work is reviewed upon completion and is consistent with departmental objectives. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Meet Our Team Our global team provides strategic direction, product management, development leadership, scheme compliance & customer support for Pega’s Smart Dispute application. Pega Smart Dispute™, a market-leading financial service solution that automates the processing of retail card disputes and fraudulent transaction. Over 40 global banks, and through them, almost 500+ leading financial institutions currently rely on these applications. Pega Smart Dispute Product Team, part of Pega Financial Services Smart Apps tribe, is responsible for building highly scalable, reusable assets for the financial services industry. The individuals are required to demonstrate deeper understanding of Industry standard Data models, visualize & empathize with the needs of customers vis-à-vis vertical apps, design robust / scalable solutions and build reusable assets. Picture Yourself At Pega Pega is changing the way the world builds software. In this role, you will be part of highly engaged teams designing and developing best-in-class solutions applying modern & cutting-edge technologies. This is your opportunity to be part of a highly engaged, creative and vibrant team to get your hands on leading technologies to solve interesting customers problems. What You'll Do At Pega Work collaboratively with team members to design, develop, test and document high quality test specifications Demonstrates best practices in functional and automated testing Work as part of a collaborative team with a mindful of good software development patterns and practices surrounded by fun loving talented engineers Work with product manager to understand the supported scheme(s) association regulations or changes and work towards development. Provide technical assistance to advance the capabilities of products and resolve issues Leverage your advanced Pega knowledge to identify, investigate and report product defects Ability to collaborate with the Product Owner to understand use cases and effectively design a solution to satisfy use cases Ability to work across teams and communicate priorities effectively Ability to provide constructive feedback during code reviews, retrospectives, design reviews, etc. Ability to serve as a representative of the team working with stakeholders Guide team members on test planning, test execution, and test automation technologies Strong desire for product quality and understanding of test strategy and methodology; ability to communicate test strategy effectively across teams Should be able to mentor new team members or interns as part of on boarding Adapt to frequent change, Exhibit a commitment to continuous learning and development Work in strict timeframes and meet aggressive deadlines Who You Are You are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product. A result oriented individual, driven with passion and ability to explore solutions and solve complex customer problems. 2-4 years of software quality experience, preferably working experience on Selenium, Playwright, other latest test automation tools. Bachelor’s degree in computer science or related technical discipline / BE/B. Tech or Equivalent Good to have functional knowledge in card dispute resolutions understanding Visa, Mastercard, AMEX regulations and industry implementation. You have strong practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You think outside the box and use your experience for more effective collaboration. You are competent in test planning along with identifying, documenting, and executing test cases. You are also competent at debugging test failures. You have basic skills required to technically lead QA testing of projects at a team level. You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency. What You've Accomplished Practical knowledge of software testing best practices Software test experience with Java, Selenium, TestNG, Playwright, or other technologies Exposure to Windows and Linux operating systems and database query coding knowledge. Exposure to integration technologies like XML, JSON, REST, SOAP Ability to effectively articulate technical challenges and solutions Partner with internal clients, like Product Managers, to align business goals with implementation results Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever changing demands A creative problem solver – passionate to analyze, identify and solve problems Team player with good verbal and written communication skill Ability to think and code fast independently with little hand holding and mostly driven with self- initiation Experience in testing mobile applications, web applications, UI, applets, client/server, portals or warehousing Experience testing RESTful/SOAP APIs Troubleshooting, debugging and reverse-engineering skills Experience with modern scripting languages (Shell, Python, Perl) will be an added advantage Agile/Scrum development methodology experience Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 22273

Skills Required: Guidewire, SQL, and Data Visualization tools (e.g., Tableau, Power BI, Looker). Mode of work: Work from Office Experience: 3+ Years Location: Hyderabad/Pune/Coimbatore/Bangalore About the Role : We are looking for a skilled Guidewire Data Analyst to support data management, analysis, and reporting needs within Guidewire-based insurance platforms. The ideal candidate will have a deep understanding of Guidewire systems (e.g., PolicyCenter, BillingCenter, and ClaimCenter) and will work closely with stakeholders to derive actionable insights, enhance data processes, and support business objectives through detailed analysis and reporting. Responsibilities : Extract, clean, and analyze data from Guidewire systems (PolicyCenter, BillingCenter, ClaimCenter). Perform data audits and validation to ensure data accuracy and completeness. Collaborate with data engineering teams to enhance data structures and pipelines for Guidewire data. Maintain data integrity and ensure compliance with data governance policies. Work with business users, product managers, and technical teams to understand reporting needs and translate them into technical requirements. Support project implementations and upgrades involving Guidewire modules. Identify trends, anomalies, and performance issues within Guidewire workflows. Provide recommendations for optimizing business processes based on data insights. Qualifications : 3+ years of experience in data analysis and reporting, preferably within insurance or financial services. Hands-on experience with Guidewire suite (PolicyCenter, BillingCenter, ClaimCenter). Proficiency in SQL for querying large datasets. Experience with data visualization tools (e.g., Tableau, Power BI, Looker). Familiarity with ETL tools and processes for data integration. Knowledge of data warehouses and reporting frameworks. Ability to diagnose and resolve complex technical issues efficiently. Strong written and verbal communication skills to work effectively with technical and non-technical stakeholders. Experience working in an Agile environment.

Introduction A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. We are seeking a skilled back-end developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your Role And Responsibilities This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required Technical And Professional Expertise Minimum 6+Years of Experience required. Bachelor's Degree System-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handlin Support Positions - Additional Datapoints On Skillset Requiered Strong technical foundation in Linux and Windows. It's hard to train a candidate in both Linux, Windows and Spectrum products. Demonstrated examples showing how a candidate has picked up and owned a skill. Great communication skills, since this is a customer facing role. 4.Also, our teams are so remote and spread out, so this is essential! Experience or exposure to HPC is a big plus, but we can relax on this for lower bands. Preferred Technical And Professional Experience 1). Experience of using github to manage source code Good communication (verbal and written) and interpersonal skills UX and UI Design experience is an asset. Knowledge and experience of IBM Websphere, Webpack, Spring framework are highly desired experience of scikit-learn and pandas for data processing, prediction and inferencing Knowledge and experience of IBM Watson Machine Learning is highly desired Knowledge of IBM Spectrum LSF is desired

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Process Overview* Global Markets Business Finance & Control (BF&C) is a division of Global Banking & Markets (GBAM) Finance responsible for the production and independent validation of Global Markets' profit and loss and balance sheet. In this regard, BF&C will ensure, inter alia, that accounting policies are correctly and consistently applied, and that trading portfolios are appropriately valued. The team prepares and reports P&L and balance sheet to the business and ensures the accuracy and integrity of the general ledger. We are responsible for daily service delivery and ensuring effective controls, transparent management information and becoming a center of excellence delivering process simplification and efficiencies. We work closely with front office, middle office, traders and valuation control teams to drive the control agenda across the business. Job Description* (Provide a high level overview of the role and scope of responsibilities) Global Markets Business Finance & Control (BF&C) seeks to provide a support service with particular focus on the relationship between trading risk positions and P&L components. We are looking to recruit an individual to work in the P&L production area covering the Global Credit Trading desks. The candidate’s main responsibility will be to produce and deliver the daily P&L to front office, providing a high standard of analysis and explanation around any issues faced and daily revenue drivers. The candidate will therefore have considerable interaction with the respective Front Office, Middle Office, and Finance and Trade Capture teams so good communication and time management skills are an essential requirement for this job. Responsibilities* Primary products covered will include: Bonds, CDS, TRS, ETFs and Loans Production and reporting of daily P&L to Front Office & Senior Management Reconcile actual P&L with trader estimates and provide flash/actual variance analysis Working closely with the trading desks on position, P&L or other issues on an ad-hoc basis Front-to-Back analysis & reconciliations of front office PnL and balance sheet to firm sub-ledgers Assist with execution of month-end controls ensuring management vs financial P&L variances are within thresholds Analyze traders’ risk positions and understand and apply the Greeks (Delta, Vega Gamma) vs daily market moves Would be typical own set of books / cost center and Business Units Liaise with various business partners such as Technology, Market Risk, Credit Risk, Operations and Finance to resolve issues / queries Development & continuous improvement of existing processes & workflow Testing / UAT for systems work ranging from minor system releases to major system implementations Remediation of issues in an autonomous yet timely manner considering the principles of control and the need to mitigate operational risk Requirements* Education* Qualified Chartered Accountant/CPA /CFA / MBA from Tier I/II institute Certifications If Any CFA / FRM certified candidates would be preferred Advanced education and/or enhanced technical qualifications are a plus Ability to use Excel Power Query or Alteryx would enhance the candidate’s attractiveness significantly Experience Range* 2-7 years of experience in Global Markets Foundational skills* Prior BFC experience for >2 years is mandatory Proficiency in MS Office Suite; expert knowledge of Excel, Word, PowerPoint. Knowledge of Visual Basic, Access databases and macros will be an added advantage. The right individual will have strong people skills and can multi-task to manage the challenges of Finance processes yet have the awareness to escalate potential issues to their supervisor in a timely manner Candidate must have a proven track record of communicating effectively with personnel from various areas within an organization and at different management levels Must be proactive and be a highly motivated and self-starter. Reactive and/or passive individuals need not apply Desired Skills Alteryx / Python / Tableau knowledge would be an added advantage Must be proactive and be a highly-motivated self-starter Effective communication skills with English proficiency Demonstrated ability to work in a high pressure environment Takes initiative and challenges existing processes and procedures in a proactive manner Strong team player Ability to analyze issues independently and derive solutions Analytical skills Inherent sense of principles of control through experience and sound judgment Reliability Work Timings* 07:30 AM to 04:30 PM Job Location* Hyderabad/Gurugram/Mumbai Do not copy the below details on Workday List of Process / Business with best suited profile fitment for the role* GBAM Finance - Business Finance and Controls

Job Title: Data Engineer (AWS QuickSight, Glue, PySpark) Location: Noida Job Summary: We are seeking a skilled Data Engineer with 4-5 years of experience to design, build, and maintain scalable data pipelines and analytics solutions within the AWS cloud environment. The ideal candidate will leverage AWS Glue, PySpark, and QuickSight to deliver robust data integration, transformation, and visualization capabilities. This role is critical in supporting business intelligence, analytics, and reporting needs across the organization. Key Responsibilities: Design, develop, and maintain data pipelines using AWS Glue, PySpark, and related AWS services to extract, transform, and load (ETL) data from diverse sources Build and optimize data warehouse/data lake infrastructure on AWS, ensuring efficient data storage, processing, and retrieval Develop and manage ETL processes to source data from various systems, including databases, APIs, and file storage, and create unified data models for analytics and reporting Implement and maintain business intelligence dashboards using Amazon QuickSight, enabling stakeholders to derive actionable insights Collaborate with cross-functional teams (business analysts, data scientists, product managers) to understand requirements and deliver scalable data solutions Ensure data quality, integrity, and security throughout the data lifecycle, implementing best practices for governance and compliance5. Support self-service analytics by empowering internal users to access and analyze data through QuickSight and other reporting tools1. Troubleshoot and resolve data pipeline issues , optimizing performance and reliability as needed Required Skills & Qualifications: Proficiency in AWS cloud services: AWS Glue, QuickSight, S3, Lambda, Athena, Redshift, EMR, and related technologies Strong experience with PySpark for large-scale data processing and transformation Expertise in SQL and data modeling for relational and non-relational databases Experience building and optimizing ETL pipelines and data integration workflows Familiarity with business intelligence and visualization tools , especially Amazon QuickSight Knowledge of data governance, security, and compliance best practices 5. Strong programming skills in Python ; experience with automation and scripting Ability to work collaboratively in agile environments and manage multiple priorities effectively Excellent problem-solving and communication skills . Preferred Qualifications: AWS certification (e.g., AWS Certified Data Analytics – Specialty, AWS Certified Developer) Good to have skills - understanding of machine learning , deep learning and Generative AI concepts, Regression, Classification, Predictive modeling, Clustering, Deep Learning

Job Description: We are looking for an Operations Manager / Senior Executive to oversee and streamline day-to-day operations. The role involves end-to-end responsibility for quotation preparation, procurement, sales support, dispatch, CRM, and team management. The ideal candidate should be capable of effectively coordinating with internal stakeholders, external suppliers, and customers to ensure smooth execution of business processes. Key Responsibilities: Quotation Preparation: Create, revise, and manage sales and purchase quotations based on client and internal requirements. Procurement & Sales Operations: Handle purchase and sales processes including vendor negotiation, purchase order generation, sales documentation, and related follow-ups. Dispatch & Logistics Management: Coordinate with logistics partners to ensure timely and accurate dispatch of materials or products. Subscription & License Management: Track, manage, and renew customer subscriptions, licenses, and associated services within stipulated timelines. CRM Management: Maintain accurate customer data in the CRM system, update records, track interactions, and generate reports. Customer Coordination: Serve as the primary point of contact for customers to manage communications, resolve queries, and ensure satisfaction. Stakeholder Coordination: Coordinate with internal departments (sales, accounts, support) and external vendors to ensure process alignment and timely execution. Team Supervision: Manage and monitor the performance of the operations team, ensuring adherence to KPIs and company policies. Routine & Scheduled Tasks: Oversee the completion of daily, weekly, and monthly operational checklists and reporting tasks. Required Skills & Competencies: Strong written and verbal communication skills Proven experience in handling backend operations and documentation Proficiency in MS Office, CRM, and ERP systems Strong organizational and multitasking abilities Leadership skills and team-handling experience Ability to work under pressure and meet deadlines

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Description For Lead Data Engineer QA Rank – Manager Location – Bengaluru/Chennai/Kerela/Kolkata Objectives and Purpose The Lead Data Engineer QA will be responsible for testing business intelligence and data warehouse solutions, both in on-premises and cloud platforms. We are seeking an innovative and talented individual who can create test plans, protocols, and procedures for new software. In addition, you will be supporting build of large-scale data architectures that provide information to downstream systems and business users. Your Key Responsibilities Design and execute manual and automatic test cases, including validating alignment with ELT data integrity and compliance. Support conducting QA test case designs, including identifying opportunities for test automation and developing scripts for automatic processes as needed. Follow quality standards, conduct continuous monitoring and improvement, and manage test cases, test data, and defect processes using a risk-based approach as needed. Ensure all software releases meet regulatory standards, including requirements for validation, documentation, and traceability, with particular emphasis on data privacy and adherence to infrastructure security best practices. Proactively foster strong partnerships across teams and stakeholders to ensure alignment with quality requirements and address any challenges. Implement observability within testing processes to proactively identify, track, and resolve quality issues, contributing to sustained high-quality performance. Establish methodology to test effectiveness of BI and DWH projects, ELT reports, integration, manual and automation functionality Work closely with product team to monitor data quality, integrity, and security throughout the product lifecycle, implementing data quality checks to ensure accuracy, completeness, and consistency. Lead the evaluation, implementation and deployment of emerging tools and processes to improve productivity. Develop and maintain scalable data pipelines, in line with ETL principles, and build out new integrations, using AWS native technologies, to support continuing increases in data source, volume, and complexity. Define data requirements, gather, and mine data, while validating the efficiency of data tools in the Big Data Environment. Establish methodology to test effectiveness of BI and DWH projects, ELT reports, integration, manual and automation functionality. Implement processes and systems to provide accurate and available data to key stakeholders, downstream systems, and business processes. Partner with Business Analytics and Solution Architects to develop technical architectures for strategic enterprise projects and initiatives. Coordinate with Data Scientists to understand data requirements, and design solutions that enable advanced analytics, machine learning, and predictive modelling. Mentor and coach junior Data Engineers on data standards and practices, promoting the values of learning and growth. Foster a culture of sharing, re-use, design for scale stability, and operational efficiency of data and analytical solutions. To qualify for the role, you must have the following: Essential Skillsets Bachelor’s degree in Engineering, Computer Science, Data Warehousing, or related field 10+ years of experience in software development, data science, data engineering, ETL, and analytics reporting development Understanding of project and test lifecycle, including exposure to CMMi and process improvement frameworks Experience designing, building, implementing, and maintaining data and system integrations using dimensional data modelling and development and optimization of ETL pipelines Proven track record of designing and implementing complex data solutions Understanding of business intelligence concepts, ETL processing, dashboards, and analytics Testing experience in Data Quality, ETL, OLAP, or Reports Knowledge in Data Transformation Projects, including database design concepts & white box testing Experience in cloud based data solution – AWS/Azure Demonstrated understanding and experience using: Cloud-based data solutions (AWS, IICS, Databricks) GXP and regulatory and risk compliance Cloud AWS infrastructure testing Python data processing SQL scripting Test processes (e.g., ELT testing, SDLC) Power BI/Tableau Script (e.g., perl and shell) Data Engineering Programming Languages (i.e., Python) Distributed Data Technologies (e.g., Pyspark) Test Management and Defect Management tools (e.g., HP ALM) Cloud platform deployment and tools (e.g., Kubernetes) DevOps and continuous integration Databricks/ETL Understanding of database architecture and administration Utilizes the principles of continuous integration and delivery to automate the deployment of code changes to elevate environments, fostering enhanced code quality, test coverage, and automation of resilient test cases Processes high proficiency in code programming languages (e.g., SQL, Python, Pyspark, AWS services) to design, maintain, and optimize data architecture/pipelines that fit business goals Strong organizational skills with the ability to manage multiple projects simultaneously and operate as a leading member across globally distributed teams to deliver high-quality services and solutions Excellent written and verbal communication skills, including storytelling and interacting effectively with multifunctional teams and other strategic partners Strong problem solving and troubleshooting skills Ability to work in a fast-paced environment and adapt to changing business priorities EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-Consulting - Data and Analytics – Manager - Data Integration Architect – Medidata Platform Integration EY's Consulting Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional and technical capabilities and product knowledge. EY’s financial services practice provides integrated Consulting services to financial institutions and other capital markets participants, including commercial banks, retail banks, investment banks, broker-dealers & asset management firms, and insurance firms from leading Fortune 500 Companies. Within EY’s Consulting Practice, Data and Analytics team solves big, complex issues and capitalize on opportunities to deliver better working outcomes that help expand and safeguard the businesses, now and in the future. This way we help create a compelling business case for embedding the right analytical practice at the heart of client’s decision-making. The opportunity We’re looking for an experienced Data Integration Architect with 8+ years in clinical or life sciences domains to lead the integration of Medidata platforms into enterprise clinical trial systems. This role offers the chance to design scalable, compliant data integration solutions, collaborate across global R&D systems, and contribute to data-driven innovation in the healthcare and life sciences space. You will play a key role in aligning integration efforts with organizational architecture and compliance standards while engaging with stakeholders to ensure successful project delivery. Your Key Responsibilities Design and implement scalable integration solutions for large-scale clinical trial systems involving Medidata platforms. Ensure integration solutions comply with regulatory standards such as GxP and CSV. Establish and maintain seamless system-to-system data exchange using middleware platforms (e.g., Apache Kafka, Informatica) or direct API interactions. Collaborate with cross-functional business and IT teams to gather integration requirements and translate them into technical specifications. Align integration strategies with enterprise architecture and data governance frameworks. Provide support to program management through data analysis, integration status reporting, and risk assessment contributions. Interface with global stakeholders to ensure smooth integration delivery and resolve technical challenges. Mentor junior team members and contribute to knowledge sharing and internal learning initiatives. Participate in architectural reviews and provide recommendations for continuous improvement and innovation in integration approaches. Support business development efforts by contributing to solution proposals, proof of concepts (POCs), and client presentations. Skills And Attributes For Success Use a solution-driven approach to design and implement compliant integration strategies for clinical data platforms like Medidata. Strong communication, stakeholder engagement, and documentation skills, with experience presenting complex integration concepts clearly. Proven ability to manage system-to-system data flows using APIs or middleware, ensuring alignment with enterprise architecture and regulatory standards To qualify for the role, you must have Experience: Minimum 8 years in data integration or architecture roles, with a strong preference for experience in clinical research or life sciences domains. Education: Must be a graduate preferrable BE/B.Tech/BCA/Bsc IT Technical Skills: Hands-on expertise in one or more integration platforms such as Apache Kafka, Informatica, or similar middleware technologies; experience in implementing API-based integrations. Domain Knowledge: In-depth understanding of clinical trial data workflows, integration strategies, and regulatory frameworks including GxP and CSV compliance. Soft Skills: Strong analytical thinking, effective communication, and stakeholder management skills with the ability to collaborate across business and technical teams. Additional Attributes: Ability to work independently in a fast-paced environment, lead integration initiatives, and contribute to solution design and architecture discussions. Ideally, you’ll also have Hands-on experience with ETL tools and clinical data pipeline orchestration frameworks. Familiarity with broader clinical R&D platforms such as Oracle Clinical, RAVE, or other EDC systems. Prior experience leading small integration teams and working directly with cross-functional stakeholders in regulated environments What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What working at EY offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you About EY As a global leader in assurance, tax, transaction and Consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities The Developer plays an important role in creating and maintaining the strategic partnership between business needs and technology delivery. The Developer's role is to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues, opportunities or problems in order to maximize the benefit of IT and Business investments. The Developer is experienced and self - sufficient in performing his/her responsibilities with supervision, but general guidance and direction. Software Development Design, develop and modify software applications/systems according to specifications. Support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions Provides support to the software development leads Ensures that systems are properly integrated Demonstrate knowledge in software engineering and exposure to cloud Collaboration Provides direction, tools, technical and process support to less senior developers Consults with Business Analysts and business partners on potential software solutions for business specifications. Works with business, support, or development teams recommending system enhancements. Solution Orientation Consults across multiple United Information Technology projects and technology areas to perform troubleshooting, problem management, root-cause analysis, and solution implementation. Assist Senior Developers / Developers in technology/project development review and technical assessments Software Engineering Demonstrate advanced knowledge of software engineering best practices such as: versioning and versioning control, software packaging and software release management Demonstrate knowledge of SDLC processes, inputs/outputs, standards and best practices, software design and patterns, integration standards as well as its applicability at coding and testing cycles Demonstrate advanced knowledge of the application of development domain areas and specific technologies and tool sets. Complete comprehensive unit testing on all developed/enhanced software Develop appropriate software documentation Result Oriented Drive for results; works on moderate to complex projects; may work as a project leader Ensures that the technical solutions meet the customers’ business goals. Keeping Abreast Keeps abreast of industry trends. Demonstrate knowledge of application design. Strategic Vs Tactical Vision Collaborates with Senior Developer and Team in implementing enterprise vision and strategy to the project solution while balancing tactical needs to deliver. This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree 3+ years of relevant experience Excellent hands-on development skills (full stack) including popular JavaScript UI frameworks (e.g.: Angular), .net (Core & MVC) and RDBMS (MS SQL Server); related design patterns/principles/frameworks. Understands Technology systems & applications, integration (UI integration to backend APIs, etc.), Component Driven Development Great at coding, unit testing and on time delivery of quality components and or applications Effective participant of requirement gathering and analysis, prototyping, deployments and release planning/execution Effectively and efficiently work with team to deliver on time Effective Communication (verbal + written) Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English(written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Must be legally authorized to work in India for any employer without sponsorship What will help you propel from the pack (Preferred Qualifications): Master's degree in Computer Science 4+ years of relevant experience AWS Cloud Agile Scrum

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals. Job Overview And Responsibilities The primary role of Contract Specialist – Global Procurement is to support the contract management team in India and in the US by optimally partnering to implement the lifecycle of procurement contracts. This individual will be responsible for reading, drafting, negotiation of contracts and executing contracts to enhance supplier relationship management. The individual will support cross-functional teams to get contracts executed with third party suppliers across multiple categories such as, Technology, Shared Services, Hotels, Airport Services, etc. This role will ensure contracts and documentation are organized and uploaded and may implement automation where needed. Play a key role in reading and negotiating procurement contracts, including oversight of the drafting, review, and revision process across the enterprise, to meet company objectives and legal requirements Proactively communication to resolve procurement-related issues including delays, discrepancies, or contract concerns Play a key role in supplier risk management and supervise contract compliance across all contracts and actively lead procurement risk, including routine improvements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback Ensure alignment, anticipate changes, and drive activities based on supply market changes and recommendations of task forces Lead contract expirations and renewals, ensuring timely renewals or renegotiations This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. Qualifications Required: Bachelor's degree in Finance, Law, Engineering, Economics, Supply Chain Management or another relevant field At least 2 years of procurement, finance, or contracting experience Analytical with excellent problem-solving skills Excellent oral communication and people skills Must be familiar with Microsoft Word, Outlook, Excel, and PowerPoint Organized, detail-oriented, thorough, and professional Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Preferred Master's degree Experience in contract management, negotiations Knowledge of procurement / strategic sourcing process Experience working in the transportation or airline industry Experience working on any of the procurement categories: Technology.

About the Company Founded in 2016, ClassMonitor is an Ed-tech focused on creating interactive kit-based programs that ensure rich, engaged learning, seamlessly blending traditional approaches with new research-based pedagogical practices. ClassMonitor creates learning products for young learners between 0- 8 years old. ClassMonitor has a customer base in over 700 cities in India and 20 other countries. (www.classmonitor.com) Job Profile Position Overview : We are seeking a motivated and organised individual to join our team as a Live Class Coordinator. The primary responsibility of this role is to efficiently coordinate and schedule live classes conducted by our remote teachers for our clients. The successful candidate will play a crucial role in ensuring a seamless and engaging learning experience for our clients while maintaining clear communication with our teachers. Responsibilities  Collaborate closely with remote teachers to schedule and organize live classes for clients according to predetermined schedules and availability.  Communicate effectively with teachers to ensure a clear understanding of class requirements, objectives, and any special instructions.  Coordinate with clients to gather information about their preferred schedules and any specific topics or subjects they would like to cover in the live classes.  Manage and maintain a centralized schedule of live classes, ensuring that all details are accurate and up-to-date.  Send timely reminders to both teachers and clients about upcoming live classes, ensuring that all parties are well-prepared and informed.  Troubleshoot and resolve scheduling conflicts or other issues that may arise, working collaboratively with both teachers and clients to find suitable solutions.  Provide technical support to both teachers and clients, assisting with any video call platform-related concerns or connectivity issues.  Monitor the quality of live classes and gather feedback from clients to continually improve the learning experience.  Maintain comprehensive records of scheduled classes, teacher availability, client preferences, and feedback.  Collaborate with other team members to improve and streamline scheduling processes and communication channels. Qualifications  Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.  Excellent communication skills, both written and verbal, to effectively interact with teachers and clients.  Familiarity with various video call platforms and the ability to troubleshoot basic technical issues.  Proficiency in using scheduling and communication tools/software.  A customer-oriented mindset with a commitment to delivering exceptional service.  Ability to adapt to a dynamic and fast-paced environment.  Bachelor's degree in a related field is preferred but not required. Benefits: • Salary Up to 20,000/- • Opportunity to work in a dynamic and innovative educational environment. • Professional development opportunities to enhance skills and knowledge. • Collaborative and supportive team culture. If you are a proactive and organized individual with a passion for coordinating live classes and ensuring a smooth learning experience, we encourage you to apply for the position of Live Class Coordinator. Join our team and contribute to the growth and success of our online learning platform.

Design and execute test plans for ETL processes, ensuring data accuracy, completeness, and integrity. Develop automated test scripts using Python or R for data validation and reconciliation. Perform source-to-target data verification, transformation logic testing, and regression testing. Collaborate with data engineers and analysts to understand business requirements and data flows. Identify data anomalies and work with development teams to resolve issues. Maintain test documentation, including test cases, test results, and defect logs. Participate in performance testing and optimization of data pipelines. Required Skills & Qualifications Strong experience in ETL testing across various data sources and targets. Proficiency in Python or R for scripting and automation. Solid understanding of SQL and relational databases. Familiarity with data warehousing concepts and tools (e.g., Power BI, QlikView, Informatica, Talend, SSIS). Experience with test management tools (e.g., JIRA, TestRail). Knowledge of data profiling, data quality frameworks, and validation techniques. Excellent analytical and communication skills.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-Consulting - Data and Analytics – Manager - Data Integration Architect – Medidata Platform Integration EY's Consulting Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional and technical capabilities and product knowledge. EY’s financial services practice provides integrated Consulting services to financial institutions and other capital markets participants, including commercial banks, retail banks, investment banks, broker-dealers & asset management firms, and insurance firms from leading Fortune 500 Companies. Within EY’s Consulting Practice, Data and Analytics team solves big, complex issues and capitalize on opportunities to deliver better working outcomes that help expand and safeguard the businesses, now and in the future. This way we help create a compelling business case for embedding the right analytical practice at the heart of client’s decision-making. The opportunity We’re looking for an experienced Data Integration Architect with 8+ years in clinical or life sciences domains to lead the integration of Medidata platforms into enterprise clinical trial systems. This role offers the chance to design scalable, compliant data integration solutions, collaborate across global R&D systems, and contribute to data-driven innovation in the healthcare and life sciences space. You will play a key role in aligning integration efforts with organizational architecture and compliance standards while engaging with stakeholders to ensure successful project delivery. Your Key Responsibilities Design and implement scalable integration solutions for large-scale clinical trial systems involving Medidata platforms. Ensure integration solutions comply with regulatory standards such as GxP and CSV. Establish and maintain seamless system-to-system data exchange using middleware platforms (e.g., Apache Kafka, Informatica) or direct API interactions. Collaborate with cross-functional business and IT teams to gather integration requirements and translate them into technical specifications. Align integration strategies with enterprise architecture and data governance frameworks. Provide support to program management through data analysis, integration status reporting, and risk assessment contributions. Interface with global stakeholders to ensure smooth integration delivery and resolve technical challenges. Mentor junior team members and contribute to knowledge sharing and internal learning initiatives. Participate in architectural reviews and provide recommendations for continuous improvement and innovation in integration approaches. Support business development efforts by contributing to solution proposals, proof of concepts (POCs), and client presentations. Skills And Attributes For Success Use a solution-driven approach to design and implement compliant integration strategies for clinical data platforms like Medidata. Strong communication, stakeholder engagement, and documentation skills, with experience presenting complex integration concepts clearly. Proven ability to manage system-to-system data flows using APIs or middleware, ensuring alignment with enterprise architecture and regulatory standards To qualify for the role, you must have Experience: Minimum 8 years in data integration or architecture roles, with a strong preference for experience in clinical research or life sciences domains. Education: Must be a graduate preferrable BE/B.Tech/BCA/Bsc IT Technical Skills: Hands-on expertise in one or more integration platforms such as Apache Kafka, Informatica, or similar middleware technologies; experience in implementing API-based integrations. Domain Knowledge: In-depth understanding of clinical trial data workflows, integration strategies, and regulatory frameworks including GxP and CSV compliance. Soft Skills: Strong analytical thinking, effective communication, and stakeholder management skills with the ability to collaborate across business and technical teams. Additional Attributes: Ability to work independently in a fast-paced environment, lead integration initiatives, and contribute to solution design and architecture discussions. Ideally, you’ll also have Hands-on experience with ETL tools and clinical data pipeline orchestration frameworks. Familiarity with broader clinical R&D platforms such as Oracle Clinical, RAVE, or other EDC systems. Prior experience leading small integration teams and working directly with cross-functional stakeholders in regulated environments What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What working at EY offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you About EY As a global leader in assurance, tax, transaction and Consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Key Responsibilities Provide L1/ L1.5 support for applications developed in .Net. Troubleshoot and resolve application issues, ensuring minimal disruption to business operations. Monitor application performance and system health, identifying and addressing potential issues proactively. Collaborate with development teams, and other stakeholders to resolve complex technical problems. Perform root cause analysis for recurring issues and implement permanent solutions. Develop and maintain documentation for troubleshooting steps, issue resolution, and standard operating procedures. Assist in the deployment and configuration of applications and updates in the Azure environment. Execute SQL queries to retrieve data, diagnose issues, and provide insights for application support. Participate in on-call rotation to provide 24/7 support for critical applications. Communicate effectively with users, providing updates on issue resolution and system status. Proven experience in application support, specifically with .Net, Azure, and SQL. Strong understanding of .Net framework and C# programming. Proficiency in SQL, with the ability to write and troubleshoot complex queries. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Willingness to participate in on-call support and working in shifts. Preferred Skills 3+ years related experience Knowledge of ITIL framework and incident management processes. Familiarity with automation tools and techniques to streamline support processes. Experience in supporting insurance domain applications.

Design develop and maintain serverless applications using AWS Lambda Implement backend systems using Java and Spring Boot Develop microservices architecture to ensure scalability and efficiency Integrate Kafka for real time data processing and messaging Collaborate with cross functional teams to integrate user-facing elements with server side logic Participate in code reviews and ensure adherence to best practices Troubleshoot and resolve issues in existing applications Contribute to the continuous improvement of development processes and practices Requirements Bachelors degree in Computer Science Information Technology or a related field Strong proficiency in AWS Lambda and serverless architecture Experience with Java and Spring Boot Knowledge of microservices architecture and design patterns Experience with Kafka for real-time data processing Excellent problem solving skills and attention to detail Strong communication and teamwork abilities

🚨 We're Hiring: Floor Manager – Forex Industry 📍 Location: Indore (Onsite) 🕒 Fixed Day Shifts | Onsite Role | 5 Days Working 🏢 Company: Forexpediaa Pvt. Ltd. Are you an experienced professional in the Forex industry with a proven ability to lead and manage teams effectively? We’re looking for a Floor Manager to take charge of our operations floor and ensure smooth day-to-day functioning. 🔍 Role: Floor Manager ✅ Requirements: 3–5 years of experience in the Forex industry (mandatory) Strong leadership, team management, and communication skills Ability to handle pressure and resolve on-floor issues efficiently Experience in handling performance metrics, daily targets, and team coordination 🎯 Key Responsibilities: Oversee the entire floor operations and ensure targets are met Motivate, guide, and monitor the performance of floor staff Ensure discipline, time management, and operational efficiency Serve as the point of contact between upper management and the floor team Implement strategies for improved performance and team productivity 💼 What We Offer: Open salary bar – based on experience and skillset Lucrative incentives and performance bonuses Fixed day shifts for better work-life balance A healthy and growth-oriented work environment 🚀 Join a company that’s shaping the future of Forex with a driven and professional team.

Company Description Hammoq is uniquely solving real problems by combining Machine Learning, a SaaS platform, and a set of services to take a picture of an item and create a listing. So if you have a core desire to impact a young company’s success significantly, this could be for you! Job Description Make inbound and outbound calls to international customers, primarily in UK shift hours. Provide information about products/services and resolve customer queries. Maintain accurate records of interactions. Achieve daily and weekly calling targets. Deliver excellent customer experience at all times. Qualifications Bachelor's or Master's degree. Strong interpersonal and communication skills to engage and nurture international clients effectively. Proficiency in CRM management and lead tracking systems. Adaptability to different time zones and willingness to work flexible hours. Excellent written and verbal communication skills in English. Additional Information Time: UK Shift Salary: Up to 25k CTC

Job Title: Team Leader – Accounts Receivable (Collections) Company: Transjet Cargo Pvt Ltd Location: Sector 62, Noida (On-Site) Job Type: Full-Time | 5:30 PM – 2:30 AM (Night Shift) Department: Finance & Accounts About Transjet Cargo Transjet Cargo is a global logistics and cargo solutions provider, delivering efficient freight forwarding and supply chain services across air, sea, and land. Our team values responsibility, transparency, and operational excellence — and we empower individuals to take ownership of their work and deliver results independently. Role Summary We are hiring a Team Leader – Accounts Receivable (Collections) who can take full ownership of the collections process and lead the AR team with minimal supervision. This role requires strong initiative, accountability, and problem-solving ability. You will manage collections, maintain client relationships, oversee cash applications, and lead financial reporting — all with a high level of autonomy. Key Responsibilities Independent Ownership Take full responsibility for end-to-end AR and collections functions without daily oversight Proactively identify and resolve issues related to delayed payments, unapplied cash, or client disputes Drive process improvements and independently implement solutions to enhance collection efficiency Accounts Receivable & Collections Monitor aging reports and ensure timely follow-up on all outstanding receivables Negotiate payment plans with clients where necessary Collaborate with internal departments (sales, operations, finance) to resolve billing disputes and ensure timely invoicing Client Relationship Management Build strong, professional relationships with clients to ensure payment follow-through and maintain goodwill Act as the primary point of contact for escalated or sensitive receivables issues Ensure transparent communication and timely sharing of statements, reconciliations, and account summaries Cash Application Oversee daily cash application process; ensure all payments are correctly allocated to client accounts Investigate and resolve payment discrepancies or short payments independently Coordinate closely with the finance team for account reconciliations and closing Reporting & Analysis Independently generate and share: Weekly AR and collections reports Aging summaries and risk assessments MIS dashboards (DSO, collection efficiency, cash flow forecast) Present actionable insights to senior leadership Flag potential bad debts early and recommend recovery actions Compliance, Audit & Controls Ensure all processes adhere to internal policies and external compliance standards Maintain detailed documentation and support audit requirements Recommend internal controls or automation tools to strengthen AR systems Requirements Bachelor’s in Commerce / Finance / Accounting Master’s Degree in Accounting, Finance or Commerce (M.com/MBA preferred) 3–6 years of AR and collections experience, including team leadership or senior-level individual contributor roles Strong knowledge of credit control, cash application, and reconciliations Proficiency in Microsoft Excel and accounting/ERP software (e.g., Tally, SAP, QuickBooks) Excellent communication, negotiation, and customer-handling skills Self-motivated and capable of handling responsibilities with minimal supervision Ability to make informed decisions, prioritize tasks, and manage multiple stakeholders independently

Description And Requirements Position Summary This role needs a strong Senior AIX Administrator who can Identify and resolve system issues in a timely manner. Plan and coordinate the installation, testing, and maintenance of AIX systems software and related hardware. Plan and execute AIX projects within approved timelines. Analyse software and hardware environments to determine any system defects. Provide server administration, application administration and automation solutions to support business objectives. Key Responsibilities :- Install and configure AIX operating systems and servers. L3 Level trouble shorting to identify, investigate and fix issues . Support AIX OS to run various software applications. Maintain and upgrade the AIX OS. Install and test AIX OS patches. Develop procedures for AIX security and management. Update standard policies according to environment changes and audit results. Develop performance improvement initiatives for AIX system environment. Identify and resolve system issues in a timely manner. Plan and coordinate the installation, testing, and maintenance of AIX systems software and related hardware. Plan and execute AIX projects within approved timelines. Analyze software and hardware environments to determine any system defects. Maintain documentation of AIX hardware and software components and user and operator procedures. Develop data backups and retrieval techniques in case of failure, redundancy, etc. Detect and troubleshoot system operational and functional issues. Perform performance maintenance routines to ensure continuous system availability. Develop and implement disaster recovery procedures to ensure business continuity. Knowledge, Skills And Abilities Education BCA or MCA or Computers Engineering Experience 6 to 7 years of total experience and experience as AIX Administrator Experience in a AIX & Unix / Linux environment and Solaris platform IBM I Series MS Office skills to be impressive Stakeholder Management Knowledge and skills (general and technical) Excellent Communication skills Must process problem solving, planning, and analytical skills to drive continuous improvements Flexibility in working hours and handling escalation and pressure situations Excellent inter-personal skills with the ability to coordinate cross functionally Other Requirements (licenses, Certifications, Specialized Training – If Required) Experience in scripting preferred About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

"Position Overview: The Customer Service Investigator (CSI) acts as a liaison between the customer and the various functional areas of the NTT/President’s Choice Financial Mastercard partnership. Working with these functional areas in an offline capacity, CSI is responsible for managing ongoing escalations by creating action items and SLAs for various factors within the organization to ensure timely and effective resolution of customer issues, based on both the standard operating procedures of the program and the ability to flexibly apply subject matter expertise into creative, customer-friendly decisions to resolve customer issues. Candidates should be experienced with the PCB Brand with strong program knowledge. Position: Customer Service Investigator Position Status: Full Time, Permanent Hours of Work: Monday – Friday Department: President’s Choice MasterCard Responsibilities: To manage ongoing escalation cases to ensure prompt, effective and efficient resolution for customer issues on the President’s Choice Financial MasterCard program Manage offline queues to ensure that they are within 48-hour SLA To track the appropriate reason for these escalations, which assists the analytical processes and reporting regarding customer escalations To seek solutions to customer issues, as an agent of the President’s Choice brand and an advocate for the product To liaise with customers for further information, to provide updates and to prompt for documentation To liaise with all areas of the PCB/NTT DATA partnership to ensure a thorough and complete understanding and resolution of any and all customer escalations To escalate concerns, where appropriate, and as requested by customers Requirements: 6 months minimum tenure working on the President’s Choice Financial MasterCard program. 1-2 Years of Customer service background, with experience in the Credit Card industry. Previous experience with handling escalated calls preferred. Demonstrate a high level of confidence while dealing with escalated situations/customers. Flexibility in mindset and in approach to ensure individualized customer service catered to the specific customer issue or need at hand; ability to think outside the box to achieve resolution. Excellent time management skills. Must be open to constructive feedback from supervisor, operational leads and team coordinator Must work well with limited timelines. Excellent organizational and communication skills, using tact and diplomacy both within the organization and with customers. Bias for action."

Summary: We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives. Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS). Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja. Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions. Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients. Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals. Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements. Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery. Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution. Establish a strong reference market by maintaining long-term relationships with onboarded clients. Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction. During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times. Be the face of Petpooja in the market, upholding and promoting the company's values and mission. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication