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8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role Description Role Proficiency: Capability for monitoring the team performance and provide support to the team for closing the transactions on time and allocation of work to the team. rnWork with the team for increasing the vendor data base and support the team to bring cost savings for the organization. PR-PO process awareness training to internal stake holders and able to contribute well on Purchase Process automation and process improvement. Outcomes Allocation of Approved Purchase Request to the respective buyers. Monitoring the team members. Providing guidance and support to the team constantly. Through awareness on PR-PO Process. Increasing Vendor data base. Email management. Interacting with internal customers in a continuous manner. Interacting with external vendors / suppliers for getting quotes for finalising the vendor. Negotiations with all vendors for getting best deal for the organization. Obtaining approval from Purchase committee / information based on value of transaction. Purchase Orders are issued on time. Submission of time sheet. Measures Of Outcomes As per the schedule – Daily. As per the committed deadline. SLA Adherence strictly for approving Purchase Orders. Process Adherence strictly. Cost Savings on Vendor negotiation between 8-12%. Prior approvals from Purchase committee for high value transactions. Expected deliverables. Within the stipulated SLA mentioned in the Policy. As per the Policy and Process guidelines. Teamwork Outputs Expected: Work under supervision of Global Purchase Head as and when required. Policies & Processes Improvement on policies and process compliance. Confidentiality Maintain confidentiality of all transactions. Query Response & Resolution Response and Resolve queries daily and on time. Stakeholder Management Internal customers management. External vendors suppliers and contractor’s management. Skill Examples Excellent Negotiation skill Excellent communication. Closing the deals within the deadline. Time management Collaborative Knowledge Examples Thorough knowledge on Purchase Policy and Process. Conversant with procurement system. Having better knowledge of the business and functional aspects of the process. Vendor Selection Process thoroughly. Very good knowledge on Vendor management. System perspective when implementing new programs and process. Conversant with Vendor negotiation process. Additional Comments Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com. Engineering or Graduation in any stream. Work experience of 8 years and above in Manufacturing location Key Responsibilities - Quotes materials; procures materials, components, equipment and services at the lowest cost consistent with consideration of quality, reliability of source and urgency of need. Expedites and ensures the timely receipt of materials. - Works with engineering and other CFT to recommend new suppliers. - Issues RFQs, analyzes proposals, negotiates prices and delivery, issues and/or adjusts purchase orders in a timely manner. - Follows-up on orders, verifies delivery, approves payment, and maintains necessary records. Negotiates vendor contracts, as appropriate. Follows standard purchasing business processes. - Coordinates/drives purchasing activities with manufacturing and engineering departments to maintain inventory at planned levels. Leads problem resolution for material related accounting and receiving issues. - Pulls and reads part specifications and engineering drawings. Utilizes knowledge of material types to communicate with engineers and suppliers. Provides feedback to engineering for cost reduction efforts. Functional Knowledge Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Business Expertise Understands key business drivers; uses this understanding to accomplish own work What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations Skills Problem Solving,Negotiation,Rfq
Posted 8 hours ago
4.0 years
6 - 10 Lacs
Noida
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. United Health Group is a leading health care company serving more than 85 million people worldwide. The organization is ranked 5th among Fortune 500 companies. UHG serves its customers through two different platforms – United Health Care (UHC) and Optum. UHC is responsible for providing healthcare coverage and benefits services, while Optum provides information and technology enabled health services. India operations of UHG are aligned to Optum. The Optum Global Analytics Team, part of Optum, is involved in developing broad-based and targeted analytics solutions across different verticals for all lines of business. Primary Responsibilities: Work on business analysis requests around different business problems Creating analytical findings for the internal clients of UHG as per specifications received from them using information in UHG Specific databases. Manage changing business priorities and scope and work on multiple projects concurrently Self - motivated and proactive with the ability to work in a fast – paced environment Document, discuss and resolve business, data, data processing and BI/ reporting issues within the team, across functional teams, and with business stakeholders Present written and verbal data analysis findings, to both the project team and business stakeholders as required to support the requirements gathering phase and issue resolution activities Coaching and mentoring of other team members and helping them in Business/technical challenges Draw up project plan for the analysis and execute as per schedule Perform quality checks on the analysis and data for accuracy, completeness, and consistency before sending it across to the clients both internal and external End to end experience in designing and deploying analysis/ Dashboard/ data visualizations using Tableau/Power BI Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelors / 4 year university degree 7+ years business experience in analytics projects in Business Intelligence/Business Analysis space 6+ years of solid work experience – Ability to convert Business requirements into technical requirements and ability to develop Best in class code as per Technical/Business requirements Solid work experience in SQL or associated languages viz. R, Python, HIVE, Databricks In-Depth/Project Knowledge of Business intelligence tools like Tableau/Power BI, etc. Proven interpersonal, collaboration, diplomatic, influencing, planning and organizational skills Proven relationship management skills to partner and influence across organizational lines Proven ability to consistently demonstrate clear and concise written and verbal communication Proven ability to effectively use complex analytical, interpretive and problem-solving techniques Demonstrated ability to be work under pressure and to meet tight deadlines with proactive, decisiveness and flexibility At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 8 hours ago
5.0 - 8.0 years
3 - 5 Lacs
Lucknow
On-site
Job description Job Title: CRM Manager Department: Customer Relationship Management Location: Gomti Nagar, Lucknow Experience: Minimum 5-8 years in CRM (Real Estate experience preferred) Reports To: General Manager Job Summary: We are looking for a dynamic and experienced CRM Manager to lead and manage our customer relationship management team. The ideal candidate will be responsible for overseeing customer queries, providing timely solutions, handling escalated issues, and ensuring exceptional customer satisfaction through multiple communication channels, including face-to-face interactions and calls. Key Responsibilities: Lead, supervise, and guide the CRM team to ensure effective handling of all customer interactions. Address and resolve escalated customer complaints with a solution-oriented and empathetic approach. Respond to customer queries received through calls, emails, and in-person visits. Collaborate with internal departments to ensure customer issues are resolved effectively and efficiently. Maintain detailed records of customer interactions, complaints, and resolutions. Regularly discuss unresolved or critical customer issues with the General Manager and assist in implementing necessary resolutions. Monitor CRM team performance and provide regular feedback and training where required. Implement strategies to enhance customer satisfaction and improve service quality. Ensure CRM systems and processes are up to date and effectively used. Key Skills Required: Excellent communication and interpersonal skills Strong leadership and team management abilities Problem-solving and conflict-resolution skills Proficiency in CRM software and MS Office Suite Ability to handle pressure and manage multiple priorities Customer-centric mindset Educational Qualifications: Graduate in any discipline Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Morning shift Work Location: In person Application Deadline: 30/07/2025
Posted 8 hours ago
0 years
2 - 3 Lacs
Mathura
On-site
Job Title: Website Development & Digital Marketing Executive Location: Mathura Address: Jai Shree Complex, 1st Floor, 105, Chandralok Colony, Krishna Nagar, Mathura - 281004 (Landmark: Near Highway Plaza) Salary Bracket: ₹20,000 - ₹25,000 per month (Monthly basis) Job Type: Full-time (Saturdays Optional and Flexible) Work Timings: 9:45 am – 6:00 pm About Company At Samta Research Alliance Private Limited , we are dedicated to delivering exceptional outcomes in academic research writing services. Our team is driven by a passion for innovation, providing top-notch support to scholars worldwide to help them achieve their academic goals. Job Summary: We are looking for a multi-skilled Website Developer who also has working knowledge of Digital Marketing and Graphic Designing . The ideal candidate should be a creative thinker with the ability to develop functional, visually appealing websites while also supporting the company’s online marketing and branding efforts. Key Responsibilities: Web Development: Design, develop, and maintain responsive websites using HTML, CSS, JavaScript, WordPress, or other CMS platforms. Ensure websites are user-friendly, fast-loading, mobile-optimized, and SEO-friendly. Troubleshoot and resolve website issues or bugs. Integrate third-party tools, plugins, and APIs as required. Digital Marketing: Assist in planning and executing SEO, SEM, email marketing, and social media strategies. Analyze web traffic, user behavior, and conversion rates using Google Analytics and similar tools. Help manage online ad campaigns and optimize them for better reach and ROI. Graphic Designing: Design graphics for web banners, social media posts, email templates, brochures, and promotional materials. Maintain brand consistency across all visual communications. Use tools like Adobe Photoshop, Illustrator, Canva, or similar platforms. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Web Design, Marketing, or a related field. Proven experience in front-end web development (HTML, CSS, JavaScript). Proficiency in WordPress, Wix, or similar CMS platforms. Strong understanding of SEO, Google Analytics, and online marketing tools. Experience with graphic design software (Adobe Suite, Canva, etc.). Ability to manage multiple tasks and meet deadlines effectively. Good communication and problem-solving skills. Why Join Samta Research Alliance? Diverse and growth-oriented work environment Opportunity to work on multidisciplinary projects Flexible work culture and learning opportunities Competitive compensation package Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Location: Mathura, Uttar Pradesh (Required) Work Location: In person
Posted 8 hours ago
0 years
1 - 4 Lacs
Noida
Remote
Provide IT helpdesk support for corporate employees. Install and configure basic software and applications. Set up and troubleshoot shared drive mapping and access. Resolve network issues, including internet connectivity, firewall, and server setup. Configure new PCs and ensure readiness for use. Address user issues related to login, internet, and system performance. Maintain documentation of technical issues and resolutions. Collaborate with IT infrastructure and security teams for escalations. Required Skills & Qualifications: Strong understanding of Windows OS and basic software installation. Experience in network troubleshooting and firewall/server configuration. Knowledge of shared drive mapping and user access management. Good communication and problem-solving skills. Preferred Skills: Certified IT Helpdesk professional (e.g., CompTIA A+, Microsoft Certified). Exposure to Microsoft Dynamics and Microsoft 365 tools. Familiarity with corporate IT policies and compliance. Experience in hybrid or remote work support environments. Kindly share your resume on 9599663145 / asst_mgr_hr@group-108.com Job Type: Full-time Pay: ₹10,018.99 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Posted 8 hours ago
0.0 - 2.5 years
3 - 6 Lacs
Noida
Remote
Senior Analyst Noida 0-2.5 Years INDIA Job Description (Posting). Handling customer calls regarding technical issues, product/device problems, new feature request and general client concerns.\\r\\n Responding to customer queries in a timely and accurate way, via phone, email, or chat.\\r\\n Creating tickets for customer reported issues, troubleshooting, and escalating to next level with regular follow-ups until closure.\\r\\n Must take ownership of customer issues, troubleshoot problems, and see them through to resolution.\\r\\n Collect prompt and accurate information from customers, create ticket and document knowledge/troubleshooting steps in the form of ticket logs.\\r\\n Responsible for maintaining & following the correct process flow and escalation matrix as per the SLA.\\r\\n Should work on pro-active alarms monitor, troubleshoot, follow-up with customer and respective internal/external teams to fix the issue.\\r\\n Should have knowledge on Unified communication, VoIP, SIP, communication manager, Gateways, and networking.\\r\\n Should have basic knowledge on troubleshooting voice related issues and able to trace & analyses SIP packets.\\r\\n In-depth knowledge of LAN, WAN, VoIP systems and IP Protocols\\r\\n Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.\\r\\n Update customer information in the customer service database during and after each call.\\r\\n Work with the management team to stay updated on product knowledge and be informed of any changes in company policies \\r\\n Impact the company s bottom line by problem solving and turning frustrated clients into repeat customers \\r\\n Excellent verbal and written communication skills\\r\\n (1.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies. (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases. (3.) To maintain high login Efficiency (Availability) for customers. (4.) To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem diagnosis / resolution via telephone/email/chat within agreed SLA of ticket volume and time. (5.) To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT support staff as the case be. (6.) Work on value adding activities such Knowledge base update & self development. Qualification B-Tech No. of Positions 1 Skill (Primary) DWP-UCC-Network Voice Auto req ID 1557449BR
Posted 8 hours ago
0 years
1 - 1 Lacs
India
On-site
Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Alviya at 8810706413 . Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,500.00 per month Benefits: Flexible schedule Work Location: In person Speak with the employer +91 8810706413
Posted 8 hours ago
10.0 - 18.0 years
2 - 4 Lacs
Noida
On-site
The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 8 hours ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role And Responsibilities Execute competitive bid events, benchmarking projects Analyze changing client/market conditions Support sourcing projects based on client requirements Communicate and negotiate with clients and suppliers through all levels of organization Perform periodic analysis within managed commodity scope to identify savings, define efficiency opportunities and initiatives that should be undertaken Optimize supply base opportunities across managed commodities Take category guidance from the Category Manager Support client specific category strategy – redirect spend through strategic contracts/channels as appropriate Educate and advise clients and suppliers on strategies Interface with strategic sourcing team to implement strategic contracts Promote process efficiencies through focus on automated channels where applicable Identify appropriate potential suppliers to fit client’s business objectives Negotiate and contract with exception suppliers driving additional savings and value Track savings in the appropriate tool and store evidence for audit purposes Communicate sourcing instructions to the operations buyers Communicate supplier recommendations to clients based on objective criteria and fit for client business Track and report supplier performance and resolve any supplier performance issues in conjunction with the Category Manager Identify any exception opportunities to the Category Managers and make recommendations on strategic approaches that might be taken Interact with parallel organizations in other geos to assure consistent global approach Act in compliance with all relevant IBM business conduct guidelines and client driven procurement processes Preferred Education Bachelor's Degree Required Technical And Professional Expertise The candidate must have a working knowledge of a global procurement strategy within a large corporation and have a background in one or more of the following indirect categories: Professional services, Facilities, MRO, Marketing, Engineering, Information Technology, Software, Sales, Human Resources Apply analytical skills, numerically astute with strong demonstrated problem-solving abilities Apply communication skills, able to build and maintain effective and productive relationships with staff, stakeholders and suppliers Apply collaboration/teaming techniques Perform in matrix organization Perform time management, priorities tasks and achieve set targets Apply Knowledge of Business Organization and Processes, Work instructions Apply Business Control Requirements Apply customer satisfaction skills / client facing skills Preferred Technical And Professional Experience Ability to complete staff-work to a high standard Keen attention to detail and accuracy
Posted 8 hours ago
2.0 years
2 - 3 Lacs
Ghaziabad
On-site
JOB DESCRIPTION TITLE : IMPORT EXECUTIVE LOCATION - SAHIBABAD GHAZIABAD SALARY RANGE - 20-30K COMPANY NAME : SOLTERRA TECHNOLOGIES PVT LIMITED JOB OBJECTIVE : We are looking for a Dynamic employee for ensure smooth import operations KEY RESPONSBILITY: 1) Prepare and verify all import documents (invoice, packing list ,bill etc) 2) Coordinate with the CHA(customs house agent) for clearance processes. 3) Track shipments to ensure timely arrival and clearance. 4) Coordinate with freight forwarders, transporter and shipping lines. 5) Update internal teams and management on shipment status. 6) Communicate with international suppliers for order confirnmation and dispatch schedules. 7) Maintain records of import files, duty payments and custom clearance. 8) Negotiate with service providers for competitive rates. 9) Resolve import-related issues quickly and effectively. REQUIREMENTS : 1) Must Have 2 years of experience in same field 2) Must have graduate certification 3) Attention to details and problem solving attitude Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
Posted 8 hours ago
1.0 - 2.0 years
1 - 3 Lacs
Noida
Remote
Job Title : Finance Operations Executive Location : Noida Company : Elcom Digital Key Responsibilities: ● Handle Accounts Payable and Receivable processes, including vendor payments and customer collections. ● Manage and resolve customer queries and financial escalations in a timely and professional manner. ● Maintain accurate bookkeeping records such as ledgers, invoices, and expense reports. ● Organize and analyze financial data using Excel tools like VLOOKUP, Pivot Tables, and formulas. ● Prepare and update regular financial reports and support audits with required documentation. ● Ensure smooth day-to-day finance operational activities across departments. ● Maintain proper documentation and digital records for all financial transactions. ● Coordinate with internal teams for payment follow-ups, reconciliations, and query resolution. Requirements : ● Bachelor’s or Master’s degree in Commerce (B.Com / M.Com). ● 1 to 2 years of experience in finance or operations. ● Strong working knowledge of MS Excel (VLOOKUP, Pivot Table) and PowerPoint. ● Good understanding of basic bookkeeping and accounting principles. ● Excellent communication skills (written & verbal). ● Ability to handle client escalations and solve problems efficiently. ● Strong attention to detail and time management skills. ● Experience with accounting software like Tally or ERP systems. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Work from home Work Location: On the road
Posted 8 hours ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in India. Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Position Overview We are seeking a Backend Developer with deep expertise in Java and Spring Boot to join our global engineering team. You will play a key role in designing and building scalable backend services and APIs for our trading and financial applications. This is a hands-on development role where you will contribute to core system architecture, performance, reliability, and security. What You’ll Do Design, develop, and maintain scalable, high-performance backend systems using Java and Spring Boot Collaborate with cross-functional teams, including front-end, DevOps, QA, and product management, to deliver well-integrated solutions Participate in system architecture design and contribute to key decisions on technology stack and best practices Write clean, maintainable, and testable code Perform code reviews and mentor junior developers Troubleshoot and resolve performance, scalability, and reliability issues Contribute to CI/CD pipeline improvements and infrastructure automation Stay current with emerging backend technologies and promote their adoption when appropriate Key Requirements Strong professional experience with Java and Spring Boot in a production environment Solid understanding of object-oriented programming, concurrency, and design patterns Experience building RESTful APIs and backend services Familiarity with Agile development practices, Git, and CI/CD workflows Excellent problem-solving skills and a strong sense of ownership Good To Have Experience working in trading systems, exchanges, or financial platforms Exposure to Kafka or other event-driven architectures Experience with C++ (for low-latency or performance-critical systems) Knowledge of web technologies and building full-stack applications Familiarity with AWS cloud services and Terraform for infrastructure-as-code Experience with databases such as PostgreSQL and MongoDB Understanding of distributed systems and microservices architecture Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 18 annual leave days per year. 12 sick days leave per year. Public holidays as declared by local government. Maternity leave as per law. Health Insurance. Axi's interview journey Talent Acquisition Interview (45 minutes) Tech Interview (1 hour) Hiring Manager Interview (30 minutes) At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued. Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.
Posted 8 hours ago
0 years
4 - 7 Lacs
Noida
On-site
POSITION OVERVIEW : Technical Analyst POSITION GENERAL DUTIES AND TASKS : Informatica Technical Analyst We are seeking a highly skilled and experienced Informatica Lead to join our IT team. The ideal candidate will lead a team of ETL developers and oversee the design, development, and implementation of ETL solutions using Informatica PowerCenter and Cloud Data Integration. This role requires expertise in data integration, leadership skills, and the ability to work in a dynamic environment to deliver robust data solutions for business needs. Responsibilities: Primary Skillset - Informatica, Data Mapping, Data modelling, , Scripting language, SQL, TOAD, Oracle. � S2T Mapping. Documenting the business, functional, mapping specs. Complex SQL, Exposure in working Hybrid/Agile Methodology. � Attend Requirements/BRD/Brainstorming sessions to understand Business requirements/changes. � Design technical documents like STM (Source to Target Mapping), EMD (Extract mapping document), TRD (Technical Requirement Document) to develop Business Requirements/changes. � Conduct technical documents hand-off session with Developers and QA�s. � Review Test plan and Test scenarios created by QA team and Sign-off. � Review Test Results created by QA Team and review comments for any additional or regression TCs to be covered. � Monitoring Production deployment and conduct smoke test in production for recent deployments. � ETL Development and Maintenance: Lead the design, development, and maintenance of ETL workflows and mappings using Informatica PowerCenter and Cloud Data Integration. Ensure the reliability, scalability, and performance of ETL solutions to meet business requirements. Optimize ETL processes for data integration, transformation, and loading into data warehouses and other target systems. � Solution Architecture and Implementation: Collaborate with architects and business stakeholders to define ETL solutions and data integration strategies. Develop and implement best practices for ETL design and development. Ensure seamless integration with on-premises and cloud-based data platforms. � Data Governance and Quality: Establish and enforce data quality standards and validation processes. Implement data governance and compliance policies to ensure data integrity and security. Perform root cause analysis and resolve data issues proactively. � Team Leadership: Manage, mentor, and provide technical guidance to a team of ETL developers. Delegate tasks effectively and ensure timely delivery of projects and milestones. Conduct regular code reviews and performance evaluations for team members. � Automation and Optimization: Develop scripts and frameworks to automate repetitive ETL tasks. Implement performance tuning for ETL pipelines and database queries. Explore opportunities to improve efficiency and streamline workflows. � Collaboration and Stakeholder Engagement: Work closely with business analysts, data scientists, and application developers to understand data requirements and deliver solutions. Communicate project updates, challenges, and solutions to stakeholders effectively. Act as the primary point of contact for Informatica-related projects and initiatives. Required Skills: Experience in ETL development and data integration. Proven experience with Informatica PowerCenter, Informatica Cloud Data Integration, and large-scale ETL implementations. Experience in integrating data from various sources such as databases, flat files, and APIs. Preferred Skills: Strong expertise in Informatica PowerCenter, Informatica Cloud, and ETL frameworks. Proficiency in SQL, PL/SQL, and performance optimization techniques. Knowledge of cloud platforms like AWS, Azure, or Google Cloud. Familiarity with big data tools such as Hive, Spark, or Snowflake is a plus. Strong understanding of data modeling concepts and relational database systems.?
Posted 8 hours ago
4.0 - 6.0 years
0 Lacs
Ghaziabad
On-site
201003 , Ghaziabad Berufserfahrene Vollzeit Sr. HR Executive Ihre Aktivitäten Recruitment support, Schedule and coordinate job interviews Assist in preparing job offer letters Provide support during recruitment activities like job fairs and career events.Executing Onboarding formalities including joining, documentation and induction Orient new hires to the organization HR Contact person for the onboarding Module in HR Connect. Draft Welcome Announcements Take care of new hire paperwork and logistics – setting up designated workstations, computer logins, email addresses, etc. Schedule one-on-one meetings to discuss company policies. Serve as point person for all new employees’ inquiries.Maintain accurate and up-to-date employees’ records, including personal information, employment contracts, performance evaluations. (ZING HR, HR Connect, Personnel Files, N Drive) Executing exit interviews and complete full and final settlement documentation.Payroll administration, including monitoring employee leaves etc. Resolve payroll errors and Answering payroll inquiries Assist in performing benefits tasks like performing payroll/benefit-related reconciliations and audits and approving invoices for payments. MIS and routine reports preparationStatutory Compliance PF, ESIC, PT calculation challan generation and remittance. Preparing monthly, quarterly, half yearly and annual returns as applicable under statutory compliance.Training ManagementSupports Plant HRBP in competency mapping and prepare and release Annual and Monthly Calendars Assists in scheduling training sessions, including booking venues, arranging materials, and coordinating with trainers and participants. Maintains accurate records of all training activities, including attendance, completion status, certifications, and feedback from participants.Handles employee complaints and grievances Supports Plant HRBP in employees related disciplinary actions. Support POSH IMS Awareness & Implementation Understand the various ISO standards requirements and fulfil the same Ihr Profil Post Graduation in HR Experience Required: 4-6 years Work-Life-Integration Mitarbeiterrabatte Attraktives Vergütungssystem Flexible Arbeitszeiten Gute Entwicklungsmöglichkeiten Gesundheitsmaßnahmen Mobiles Arbeiten Die WIKA Gruppe gehört mit ihren Produkten, Dienstleistungen und Services in der Messtechnik zur Weltspitze. Mit hervorragenden Sensoriklösungen ermöglichen wir sichere, effiziente sowie nachhaltige Prozesse. Und das bereits seit über 75 Jahren. Aktuell machen sich mehr als 11.000 Mitarbeitende dafür stark. Gemeinsam begegnen wir den Megatrends Demografischer Wandel, Digitalisierung und Nachhaltigkeit. Das bringt Herausforderungen mit sich und viele Chancen. Aus neuen Sichtweisen und Ideen entstehen Innovation und Wachstum. Wie lauten Ihre? Machen Sie sich mit uns auf den Weg in eine bessere Zukunft. Ihre Kontaktperson Nidhi Arora Talent Aquisition Specialist 01275336034
Posted 8 hours ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Compensation and Benefit Analyst 2 Experience: 4 + years of experience Location: Bangalore PURPOSE: Under broad guidance, maintains compensation/benefits program processes for the assigned area. Provides analytical reports and insight to support management, local Human Resources and global compensation on a range of compensation/benefit issues. RESPONSIBILITIES: Provides compensation, payroll, benefits and stock option reporting analysis, interpretation and support. Administers compensation/benefits processes and communications. Ensures compliance of compensation/benefit programs with Company compensation philosophy, financial goals and government regulations. Participates in regional committees, as required, representing compensation/benefits function. Responsible for the data integrity of the Human Resources/Payroll information system. Maintains complete and accurate employee and related job information records, updating systems as needed. Assists in the development of programs to address the Company’s varied compensation/benefit needs. Assists in creating, preparing for presentation and rolling out of new and revised compensation/benefits plans for various regions throughout the assigned area. Participates in special projects and creates ad-hoc analysis and advice to regional management, Human Resources and global compensation as required. Answers employee questions and resolve problems related to payroll, personal taxes and benefits. May compile and file required statutory and legal reports. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Four (4) years progressively responsible compensation/benefits experience including executive compensation Req In-depth knowledge of compensation theories and practices. Ability to work independently and take initiative while also being a team member. Ability to proactively identify complex problems and needs and develop solutions/recommendations to solve problems. Solid organizational skills. Ability to handle sensitive information in a confidential manner. Excellent mathematical, analytical, oral and written communications skills. Strong Excel, Word and PowerPoint skills.
Posted 8 hours ago
2.0 years
2 - 3 Lacs
Greater Noida
On-site
We are looking for experienced and enthusiastic Customer Support (Male) with mandatory experience in International Customer Support. The ideal candidate will have excellent communication skills, the ability to resolve customer queries efficiently, and a customer-centric attitude. Key Responsibilities: Handle customer queries via calls, emails, or chat for international clients Provide prompt and effective support to customers ensuring high levels of satisfaction Troubleshoot issues and guide customers with appropriate solutions Maintain accurate records of customer interactions Follow standard processes and guidelines while dealing with customers Collaborate with internal teams to resolve complex customer issues Requirements: 2 to 4 years of experience in International Customer Support Excellent verbal and written English communication skills Willingness to work in the US shift (7:30 PM to 4:30 AM) Strong problem-solving skills and a customer-first approach Ability to multitask and work in a fast-paced environment Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Fixed shift Night shift US shift Experience: Customer support ( international ): 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 9218011956
Posted 8 hours ago
6.0 years
7 - 9 Lacs
Āgra
On-site
About Invent’re Invent’re is a platform built to transform the education ecosystem with value-added services. We provide a complete range of products and services for over 10,000 students, including bags, books, uniforms, stationery, shoes, sports competitions, scholarships, and alumni networking programs. Our mission is to personalize, customize, and reinvent brand-specific inventory kits for K12 schools.Headquartered in Hyderabad, India, we are growing rapidly and seeking experienced professionals to drive our customer experience excellence. Role Summary We are seeking a dynamic and experienced Customer Support Manager to lead our Customer Support Team. The role involves overseeing day-to-day customer service operations, managing escalations, monitoring team performance, and driving continuous improvements to deliver exceptional service. This position requires a proactive leader with strong problem-solving skills, an empathetic mindset, and the ability to coach and inspire a team to achieve key performance metrics. Key Responsibilities Team Leadership & Performance Management 1. Lead, mentor, and motivate a team of customer support representatives. 2. Set clear objectives and KPIs, monitor individual and team performance, and conduct regular performance reviews. 3. Organize training sessions and continuous development plans to enhance team capabilities. Customer Issue Resolution 1. Oversee and manage the resolution of customer complaints related to delayed, incorrect, or damaged deliveries. 2. Serve as the escalation point for complex or unresolved issues, ensuring swift and effective resolution. Process Improvement 1. Analyze recurring issues and customer feedback to identify areas for improvement. Reporting & Documentation 1. Maintain accurate records of escalations, resolutions, and performance metrics in the CRM system. 2. Generate and present regular reports to senior management on team performance, customer satisfaction, and improvement initiatives. Operational Coordination 1. Coordinate with cross-functional teams to resolve delivery issues, returns, exchanges, and refunds. 2. Ensure customers are kept informed throughout the resolution process. Customer Communication 1. Oversee all customer communications to maintain a professional, empathetic, and brand-aligned tone. 2. Implement follow-up protocols to confirm issue resolution and customer satisfaction. Candidate Profile Specifications Education Bachelor’s degree in Business, Management, or a related field. A Master’s degree or relevant certification in Customer Service or Operations Management is an advantage. Experience 6-8years of experience in customer support or operations, with at least 2 years in a team lead or managerial role. Experience in e-commerce, logistics, or B2B product environments is preferred. Skillset Leadership: Strong people management skills, with experience in coaching and performance management. Communication: Exceptional verbal and written communication skills in English & Hindi. Problem Solving: Advanced analytical skills to resolve complex issues efficiently. Customer Focus: A customer-first mindset with high levels of empathy. Organization: Strong attention to detail and ability to maintain accurate records. Collaboration: Skilled at working cross-functionally with warehouse, logistics, and sales teams. Technical: Proficient in CRM tools, Excel, and order management software. Time Management: Ability to prioritize, multitask, and manage deadlines under pressure. Job Type: Full-time Pay: ₹60,000.00 - ₹80,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Agra, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Customer relationship management: 6 years (Required) Work Location: In person Speak with the employer +91 7294865767
Posted 8 hours ago
1.0 - 3.0 years
4 - 6 Lacs
Noida
On-site
The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors’ practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment. Key Responsibilities First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities Required Qualifications - Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline Minimum 1-3 years of relevant work experience Strong written and spoken communication skills Ability to explain complex policies or concepts in time bound manner Excellent customer service skills Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner Preferred Qualifications Up to 3 years of customer service experience Exposure to Financial services industry with knowledge of products and services in Securities & Brokerage Operations & Insurance sector About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Client Service
Posted 8 hours ago
2.0 - 4.0 years
5 - 8 Lacs
Noida
On-site
Expertise in AWS services like EC2, CloudFormation, S3, IAM, SNS, SQS, EMR, Athena, Glue, lake formation etc. ? Expertise in Hadoop/EMR/DataBricks with good debugging skills to resolve hive and spark related issues. Sound fundamentals of database concepts and experience with relational or non-relational database types such as SQL, Key-Value, Graphs etc. Experience in infrastructure provisioning using CloudFormation, Terraform, Ansible, etc. Experience in programming languages such as Python/PySpark. Excellent written and verbal communication skills. Key Responsibilities Working closely with the Data lake engineers to provide technical guidance, consultation and resolution of their queries. Assist in development of simple and advanced analytics best practices, processes, technology & solution patterns and automation (including CI/CD) Working closely with various stakeholders in US team with a collaborative approach. Develop data pipeline in python/pyspark to be executed in AWS cloud. Set up analytics infrastructure in AWS using cloud formation templates. Develop mini/micro batch, streaming ingestion patterns using Kinesis/Kafka. Seamlessly upgrading the application to higher version like Spark/EMR upgrade. Participates in the code reviews of the developed modules and applications. Provides inputs for formulation of best practices for ETL processes / jobs written in programming languages such as PySpak and BI processes. Working with column-oriented data storage formats such as Parquet , interactive query service such as Athena and event-driven computing cloud service - Lambda Performing R&D with respect to the latest and greatest Big data in the market, perform comparative analysis and provides recommendations to choose the best tool as per the current and future needs of the enterprise. Required Qualifications Bachelors or Masters degree in Computer Science or similar field 2-4 years of strong expeirence in big data development Expertise in AWS services like EC2, CloudFormation, S3, IAM, SNS, SQS, EMR, Athena, Glue, lake formation etc. Expertise in Hadoop/EMR/DataBricks with good debugging skills to resolve hive and spark related issues. Sound fundamentals of database concepts and experience with relational or non-relational database types such as SQL, Key-Value, Graphs etc. Experience in infrastructure provisioning using CloudFormation, Terraform, Ansible, etc. Experience in programming languages such as Python/PySpark. Excellent written and verbal communication skills. Preferred Qualifications Cloud certification (AWS, Azure or GCP) About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 8 hours ago
0 years
1 - 1 Lacs
Greater Noida
On-site
1. Store Operations: Oversee daily store operations, including opening and closing procedures, to ensure smooth and efficient functioning. 2. Inventory Management: Manage inventory levels, including stock receipt, storage, and replenishment, to minimize stockouts and overstocking. 3. Staff Supervision: Supervise and motivate store staff to achieve sales targets, provide excellent customer service, and maintain a positive store environment. 4. Customer Service: Provide exceptional customer service, respond to customer queries, and resolve customer complaints in a timely and professional manner. 5. Sales and Revenue: Achieve sales targets, maximize revenue, and implement sales strategies to drive business growth. 6. Visual Merchandising: Maintain visually appealing store displays, ensure proper merchandising, and implement visual merchandising plans. 7. Loss Prevention: Implement loss prevention strategies to minimize stock loss, prevent theft, and maintain a secure store environment. 8. Compliance and Reporting: Ensure compliance with company policies, procedures, and regulatory requirements, and submit reports as required. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person Application Deadline: 26/07/2025 Expected Start Date: 30/07/2025
Posted 8 hours ago
5.0 years
5 - 8 Lacs
Noida
On-site
Position Overview: We are hiring a HR Business Partner to help manage the day-to-day relationship and operations for one of our largest US-based enterprise clients. This individual will oversee communications and coordination across 200+ India-based employees who support the client, ensuring a seamless experience from onboarding to ongoing employee engagement and retention. You’ll be a primary point of contact between our internal HR and operations team, the client’s hiring managers, and key stakeholders in procurement and finance. You’ll help us maintain a high-touch, high-trust relationship with the client while supporting a strong employee experience for our India-based team. This role is ideal for someone with a background in HR delivery, talent operations, or workforce management at a firm like TCS, Accenture, Infosys, or a large global capability center. Job Responsibilities: Act as a central liaison between the client’s hiring managers, procurement/finance teams, and our internal HR and operations teams. Own the full employee lifecycle from hiring coordination to onboarding, access provisioning, and day-to-day issue resolution. Partner with the India Head of HR to manage employee communications, policy updates, pulse checks, and retention efforts. Coordinate regular reports on headcount, hiring status, onboarding SLAs, and team engagement metrics. Help streamline onboarding, offboarding, and transitions in alignment with client processes and expectations. Proactively resolve operational issues affecting employees or client teams. Work with client stakeholders to ensure alignment on hiring plans, onboarding schedules, and service expectations. Help continuously improve our people operations systems and delivery model at scale. Basic Qualifications: 5+ years experience in HR operations, people programs, or talent delivery in a BPO, IT services, or global consulting environment. Experience at TCS, Accenture, Infosys, Cognizant, Wipro, or similar. Prior experience supporting enterprise clients in a staff augmentation or global capability center (GCC) model. Strong knowledge of HR processes including onboarding, policy enforcement, and employee engagement. Experience coordinating across internal and external stakeholders, with excellent communication skills. Ability to manage complexity and scale: comfortable overseeing a workforce of 200+. Understanding of procurement and finance workflows in enterprise accounts. Background in HRIS systems, onboarding platforms, and people analytics. We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources. This role is located on-site in our rapidly-growing Noida location.
Posted 8 hours ago
2.0 - 3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description: Business Analyst About Clean Electric Clean Electric is a Series A funded battery tech company focused on designing and manufacturing advanced li-ion batteries for EVs and energy storage applications which enable 12-min rapid charging, long life and unrivalled safety. We are pushing the boundaries of the EV industry with our Direct Contact Liquid Cooling (DCLC) thermal management, integrated cell-to-pack (CTP) architecture, and proprietary dynamic charging algorithms running on a custom-engineered in-house battery management system. Founded in 2020 by IIT-BHU graduates Akash Gupta, Abhinav Roy and Ankit Joshi, we are today rapidly scaling and deploying our tech across 2W and 3W segments with plans to enter 4W and commercial vehicles as well. The team comprises multiple IIT, IIM graduates and industry professionals and we are backed by some of the leading Indian VCs. Home | Clean Electric New | Clean Electric: About | LinkedIn Role Overview Seeking a skilled Business/Data Analyst to analyze data, generate insights, and provide strategic recommendations to drive business growth. The ideal candidate has strong analytical abilities, can work with large datasets, and supports decision-making through actionable insights. Additionally the BA should also support presentation or outreach efforts including making presentations for customers, investors etc. Role Description and Key Responsibilities The role involves tasks including but not limited to - Extract, clean, and transform data from Odoo ERP and other internal systems. Design and maintain business dashboards using tools like Google Sheets, Excel (Power Query, Pivot Tables, Charts), or BI tools. Analyze key metrics (sales, inventory, production, store issuance, OTIF, etc) and generate actionable insights. Create daily/weekly/monthly/quarterly reports and summaries for various departments. Collaborate with functional teams (Sales, Operations, Finance, etc.) to understand their data needs and deliver custom reports. Monitor data quality and work to resolve data inconsistencies. Automate repetitive data tasks using Excel formulas, macros, or Google Sheets scripting. Assist in forecasting, budgeting, and performance tracking initiative Desired Qualifications and Experience B.Tech. (from Tier-1,2 Engineering College) 2-3 years of experience in data/business analysis Desired Skills and Attributes Strong proficiency in SQL and databases (e.g., MySQL, PostgreSQL). Experience with BI tools (e.g., Power BI, Tableau) and data visualization. Familiarity with statistical tools (e.g., Python, R, Excel, Google Spreadsheets). Strong problem-solving, communication, and analytical skills. Detail-oriented with a focus on data accuracy. Location: Near Chakan, Pune, India (on-site) Pay and Benefits: Competitive and above market standard pay, will be evaluated based on profile and skills.
Posted 8 hours ago
3.0 years
2 - 5 Lacs
Noida
On-site
Job Description Job ID HUMAN015002 Employment Type Regular Work Style on-site Location Noida,UP,India Role Human Resources Services Coordinator III Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Duties and Responsibilities: Deliver exceptional support for employee payroll, benefits, and garnishment inquiries with a proactive, customer-first approach. Act as a primary point of contact for employees, ensuring timely and accurate responses through phone and email channels. Navigate UKG Pro systems to research and resolve highly complex payroll and benefits issues. Apply advanced root cause analysis and problem-solving techniques to provide effective resolutions and escalate when appropriate. Educate employees on benefits options, using summary plan descriptions and knowledgebase tools. Guide employees through life events such as new hires, marriages, and dependent verifications. Collaborate with internal teams and build strong relationships across departments. Mentor and train junior team members, promoting knowledge sharing and team development. Identify and lead process improvement opportunities, contributing to innovation and efficiency projects. Demonstrate considerable autonomy in managing tasks and making informed decisions to meet project goals. Required Qualifications: 3-5 years of customer service experience, with a focus on payroll and benefits administration. Strong verbal and written communication skills, with demonstrated ability to communicate effectively and manage customer expectations. Proven ability to handle complex and sensitive situations professionally and thoroughly. High degree of technical skills applicable to task performance, with proficiency in MS Office. Experience with corporate payroll processing, multi-state payroll tax laws, and garnishment processes. Demonstrated leadership skills, with the ability to mentor and guide team members. Problem-solving mindset, with a passion for helping others and driving customer satisfaction. This role requires working in EST and PST time zones. Other Qualifications: Graduate with a BCom/BSc/BA degree. Certification in Benefits Administration industry is a plus. FPC/CPP Certification recommended. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
Posted 8 hours ago
0 years
0 Lacs
Noida
On-site
We have an exciting opportunity for you to join Pearson Education in Noida, India, as a Rights and Permissions Analyst in the Pearson’s International Higher Education Rights & Permissions (R&P) team, reporting to the Rights & Permissions Manager. The team oversees the rights management of 3rd-party content and asset licenses (permissions) for Germany and Higher Education courseware catering to International Markets such as US, UK, CA, APAC, Europe, LATAM etc. Pearson is the world’s leading learning company, dedicated to helping everyone realize the life they imagine. We help people reach their potential and add life to a lifetime of learning. We have more than 20,000 employees that deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We provide high-quality digital content and learning experiences, assessments, and qualifications that help people build their skills and grow with the world around them. For more information, visit www.pearson.com. As a member of the Rights and Permissions team you will support the rights clearance function which enables the use of photos, videos and text assets within International Higher Education products and services. Working with colleagues you will manage data processing and other systems-based tasks for multiple, concurrent projects; your manager will help you to prioritize in a way that enables you to achieve your goals of accuracy and effectiveness. There will be opportunities to learn beyond the immediate remit of this role and to set goals that expand your knowledge of rights and permissions. Reporting to the Manager, Rights & Permissions, in International Higher Education, the R&P Project Manager role supports third-party content use to meet Pearson standards, policies, strategies, and business objectives and show continuous performance improvement. Responsibilities: Facilitate best rights and sourcing practices, working closely with key stakeholders in content development and production teams. Execute R&P requirements for projects; manage the clearance, research, and delivery of assets in accordance with Pearson’s Preferred Sourcing Strategy and negotiate with rights holders for permission. Learn and work effectively with rights management tools: IPM, Blueprint, Tableau, and Pearson's core R&P systems. Participate in publishing and demand planning to ensure sufficient and appropriate plans and resources for upcoming projects and with portfolio/product teams or councils to drive rights strategies. Manage all rights management milestones fulfilled for projects over the entire content development/production workflow (initiate, plan, execute, control, close), working with portfolio and development/production teams and vendors. Familiar with project objectives and the roles and processes that impact rights activities and optimize permission work for efficiency, outcomes, and quality. Monitor and update project information, create documentation, reports, and related work throughout the project lifecycle. Communicate, monitor and drive R&P expectations, standards, KPIs and SLAs with contingent workers, including vendors/service centers and businesses. Work closely with business stakeholders to identify and address permission and permission management requirements for all functions and activities. Drive the inclusion and visibility of content that aligns with Pearson’s Global Content Editorial Policy with suppliers. Prepare reports as required that accurately reflect the progress, issues, and risks of assigned projects. Participate in departmental meetings and events and contribute to team goals. Qualifications: Degree educated or equivalent tertiary qualification relevant to the position or equivalent experience Qualification in or experience with media/copyright law as an asset *Skills/knowledge/abilities: * Professional fluency in verbal and written English (Essential) Professional fluency in verbal and written German (Preferred) Strong research, analytical and problem-solving skills (to identify and resolve inquiries, errors, and other issues) Strong project and time management skills, ability to meet deadlines, and prioritize based on project needs or stakeholder requests Highly organized with excellent communication skills Familiarity with rights acquiring/rights management workflow tools and systems Interest in and knowledge of media content, social media, and media technology trends Team player with the ability to build collaboration and achieve results Full knowledge of MS Office suite including Excel, Teams and SharePoint 1178439 Job: Learning Subject Matter Experts Job Family: LEARNING_&_CONTENT_DEVELOPMENT Organization: Higher Education Schedule: FULL_TIME Workplace Type: Hybrid Req ID: 20377
Posted 8 hours ago
0 years
0 Lacs
India
On-site
Job Title: Data Entry Operator Location: B-16,17 INDUSTRIAL ESTATE PARTAPUR MEERUT Job Type: Full-time Department: STORE & ACCOUNTS Job Summary: We are looking for a detail-oriented and reliable Data Entry Operator to join our team. The successful candidate will be responsible for entering, updating, and maintaining accurate data into our systems and databases. This role requires strong attention to detail, fast typing skills, and the ability to work independently or as part of a team. Key Responsibilities: Accurately input data into databases, spreadsheets, and proprietary systems Review and verify data for accuracy and completeness Maintain data integrity and confidentiality Retrieve data as requested and prepare reports as needed Perform regular backups to ensure data preservation Scan and organize physical documents (if applicable) Respond to data-related queries and resolve discrepancies promptly Collaborate with team members and other departments as necessary Job Type: फ़ुल-टाइम Work Location: In person
Posted 8 hours ago
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