billing in charge

Bhama Emporio

0 years

2 - 3 Lacs

India

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

billing resolve reports management software service report

Work Mode

On-site

Job Type

Full Time

Job Description

Oversee and manage the entire billing process accurately and on time.
Verify and cross-check bills.
Resolve any billing-related queries from customers or internal teams.
Prepare daily, weekly, and monthly billing reports for management review.
Ensure customer satisfaction by providing accurate and timely billing services.
Train team members on billing procedures and software usage.
Regularly observe the sales floor to ensure billing counters operate efficiently.
Monitor staff performance at billing counters and ensure customer service standards are met.
Identify and report any operational issues on the floor to management.
Ensure proper queue management and timely billing during peak hours.
Collect customer feedback and reviews.
follow the opening and closing procedures.

Job Type: Full-time

Pay: ₹23,000.00 - ₹30,000.00 per month

Work Location: In person

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