Regulatory Operations Associate

Neokred

BRIEF DESCRIPTION OF THE ROLE:

Regulatory Operations Associate

KRAs

• Manage the contract execution lifecycle : maintain version history, highlight clause deviations, and follow up on closure by coordinating with internal stakeholders such as business, product, growth, and management teams to communicate updates to the legal team and ensure closure of assigned mandates within defined TATs for efficient delivery.
• Maintain a centralised track of all Service Level Agreements, MoUs, Partnership Agreements, NDAs, and internal policies of the company to support overall process streamlining.
• Enforce changes in internal processes arising from policy or regulatory updates by coordinating with relevant teams and ensuring timely communication and implementation
• Act as the point of contact for internal stakeholders for routing operational legal and compliance requirements.
• Draft, track, and coordinate responses to communications from Regulatory Authorities and Law Enforcement Agencies.
• Handle onboarding activities including KYC/KYB due diligence across all products, maintaining correspondence with business teams, monitoring merchant activity.
• Support day-to-day compliance operations, and executing any ad hoc tasks assigned by the office of Risk & Compliance.

YOU SHOULD POSSESS:

• 1–2

  years of experience in

  regulatory, compliance, or risk operations

  (preferably in fintech, NBFC, or similar regulated sectors)
• Excellent written English — structured, formal, and regulator-facing
• Strong discipline in documentation, tracking, and process follow-ups
• Familiarity with basic legal and regulatory terms (e.g., indemnity, termination, data protection clauses)
• Works well under supervision and adheres to turnaround timelines without escalation requirements.