Project Lead Developer

You are looking for a Digital Operations Manager with over 10 years of experience to work from the Mohali office. You must come from an Operations and Software Development background. As a Digital Operations Manager, you will be responsible for overseeing the technical operations of digital assets, including mobile applications, web platforms, and aggregator integrations to ensure seamless digital ordering and fulfillment experiences for leading global F&B brands across various markets. Your main responsibilities include maintaining connectivity between digital assets and restaurant POS systems, managing integrations with key third-party aggregators, and ensuring accurate digital menu visibility across all platforms. Your key responsibilities will include: - Overseeing the technical performance and operational stability of mobile applications (iOS & Android) and web-based ordering platforms. - Managing live connectivity between digital platforms and restaurant POS systems to facilitate smooth B2C transactions. - Overseeing integrations with major food aggregators and ensuring optimal uptime and efficient order processing. - Leading the implementation, maintenance, and accuracy of digital menus across all platforms. - Acting as a liaison between digital, IT, marketing, and operations teams to align digital initiatives with business objectives. - Tracking key performance metrics related to digital operations, order flow, and system stability. Technical skills required for this role include a strong knowledge of mobile application ecosystems, experience with APIs and tools like POSTMAN/SOAPUI, debugging and troubleshooting expertise, familiarity with monitoring tools, and knowledge of ITIL-based ITSM processes. You should also have experience with Microsoft technologies, web-based technologies, system integration, database queries, and proficiency in HTML, XML, JSON, JavaScript/jQuery. To qualify for this role, you should have a Bachelor's degree in Information Technology, Computer Science, Business, or related field, along with a minimum of 14+ years of experience in digital operations, technical management, or similar roles in F&B, retail, or e-commerce industries. You should have deep technical understanding, experience with third-party aggregator integrations, knowledge of digital menu management best practices, strong analytical and problem-solving skills, excellent communication abilities, project management experience, and familiarity with QSR or global F&B operations.,