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Inspirisys logo
Application Support Engineer
Inspirisys

4 - 5 years

5 - 7 Lacs

Chennai

Work from Office

Job Overview: We are looking for an experienced Application Support Engineer who has good SQL knowledge, basic knowledge of Unix commands, and the ability to handle customer technical queries. The candidate should be comfortable analysing issues, troubleshooting application problems, and working closely with customers and internal teams to ensure issues are resolved on time. Key Responsibilities: Handle customer queries and provide technical support for application-related issues. Analyse data and troubleshoot issues using SQL queries. Identify data discrepancies and investigate the root cause of reported issues. Use basic Unix commands to check application logs, search for errors, and per...

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Dataguardnxt logo
Technical Support Specialist _L2 (Cybersecurity)
Dataguardnxt

2 - 6 years

5 - 8 Lacs

Kochi

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Were looking for an experienced L2 Technical Support Specialist who enjoys solving complex technical challenges, thinking beyond documented solutions, and delivering excellent customer support. What we’re looking for: 2+ years of technical support experience, with strong L2 expertise Hands-on experience in cybersecurity, backup amp; recovery, disaster recovery, endpoint security, or DLP Strong troubleshooting and problem-solving skills Knowledge of networking, operating systems, virtualization, and Microsoft 365 Excellent communication and customer-handling skills A team player with strong ownership and a customer-first mindset Relevant industry or vendor certifications will be an added adv...

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ETS Assessment Services Pvt Ltd logo
Technical Support Executive
ETS Assessment Services Pvt Ltd

1 - 5 years

Gurugram

Work from Office

About ETS: ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment...

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D2N Solutions logo
Application Support / Technical Support / IT Operations Professional
D2N Solutions

0 - 6 years

India

Remote

We are looking for IT professionals with experience in application support, technical support, service desk, infrastructure, networking, system administration, software testing, data/MIS, development or production support.

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Startek (Aegis Customer Support Services Pvt. Ltd.) logo
Walk-in || Last Day Walkin - 21st Oct - Technical Support Voice - English & Hindi
Startek (Aegis Customer Support Services Pvt. Ltd.)

0 - 2 years

0 - 2 Lacs

Bengaluru

Work from Office

Last Day - 21st Oct - Walkin - Technical Support Walkin drive for Technical Support Executive (Voice) - English & Hindi Job Highlights : Role: Level 1 Technical Support for Acer customer processes (handling calls, remote sessions, or basic troubleshooting). Eligibility: Any graduate or diploma (10+3); freshers and experienced candidates are both accepted. Language Skills: Mandatory fluency in English and Hindi. Work Schedule: Usually 6 days working with 1 rotational weekly off. Selection Process: HR round, operations round, Versant test, and typing test. Immediate joiners Walkin Drive :21st Oct (11am -3pm) No Virtual interviews Rotational Day shifts Rotational Off Salary :21-24k based o...

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Walk-in || Infosys BPM is Hiring For Service Desk - Freshers
Infosys BPM

0 - 1 years

Pune, Bengaluru

Work from Office

Walk-In Drive @ Infosys BPM is Hiring for Service Desk - Freshers Interview Location: Hyderabad Job Locations: Bangalore & Pune Position: Technical process Executive Service Desk (Freshers) Experience: Fresher Qualification: Any Full-Time Graduate (15 years of formal education - Must have degree certificates and Marksheets) Work Model: Full-Time | 100% Work from Office Shift: 24x7 Shift Rotation Key Responsibilities: Provide support to global clients via calls and email Troubleshoot technical issues including: VPN, Drivers, O365, Active Directory Operating systems and basic networking Microsoft Office and other productivity tools Work on ticketing tools. Analyze issues and provide timely...

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Vision Thru Hr Solutions logo
Product Executive
Vision Thru Hr Solutions

2 - 3 years

2 - 3 Lacs

Kochi, Kolkata, Mumbai

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Hiring Science Post-Grads (Physics/Biotech/Micro/Biochemistry) for technical product promotion. Excellent communication (English + regional language) & travel readiness required. Pan-India locations. Salary: 20k-25k. Required Candidate profile Post-grad in Science (Physics, Biotech, Micro/Biochemistry). Excellent English & regional language communication. Strong scientific aptitude, travel readiness, and technical promotion skills.

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Language Nerds India logo
Voice & Accent Trainer, Communication Trainer, Corporate Trainer
Language Nerds India

1 - 6 years

2 - 8 Lacs

Bengaluru

Work from Office

Deliver engaging, structured, and interactive training sessions. Adapt training approaches to learner needs, experience levels, and client objectives. Use practical activities, role-plays, case studies, simulations, and workplace examples.

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Jobgether logo
Frontend Engineer
Jobgether

2 - 3 years

India

None

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Frontend Engineer based in India. Join an early-stage technology team building innovative AI-powered solutions that transform how behavioral health organizations operate and deliver patient care. As a Frontend Engineer, you will develop high-performance, responsive web applications that help clinicians reduce administrative workloads and focus more on their patients. You will work primarily with React and TypeScript to build intuitive user interfaces, implement complex data structures, and ensure reliable platform performance. Beyond feature development, you wi...

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HuntingCube logo
Product Engineer (App and Platforms)
HuntingCube

3 years

12 - 22 Lacs

Delhi, Bawana

None

Job Description This is a delivery-focused role rather than a purely supervisory one: you will carry out the majority of the day-to-day design, development, and implementation work directly. You will be Ansh's primary technical owner of our app and website, working closely with our Analytics Engineer to ensure data flows cleanly from the app into our dashboards, with the M& E and program teams to understand their requirements, and with the C-suite to ensure our technology and roadmap keep pace with our growth. Our tech team is small, so this role calls for a startup mentality and the initiative to step outside a predefined job description when something needs doing, rather than waiting to b...

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Copart logo
DB Administrator
Copart

Hyderabad

None

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Responsibilities Will Include Ensure integrity, high availability, and optimum performance of Production database systems by providing technical support and maintenance. Proactively monitor and improve database and system performance. Oversee database backup strategy and recovery procedures. Install periodic software patches and new product releas...

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Regnology logo
Technical Customer Support Specialist
Regnology

5 years

Pune

None

What you'll do We are looking for a structured, analytical, and client-focused individual to join our global support team as a Technical Customer Support Specialist. This role is open at multiple levels - from early-career engineers eager to develop their skills, to experienced professionals ready to take ownership of escalations. In this role, you will take ownership of investigating, tracking, and resolving Tier 1 (L1) and Tier 2 (L2) support issues for our international customers. Acting as the primary point of contact, this role requires a deep understanding of our support systems and underlying business concepts to ensure technical resolution and customer satisfaction. Key Responsibi...

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Tech Supp Professional
Honeywell Technologies

2 - 5 years

Pune

None

Job Description As a Tech Support Specialist here at Honeywell, you will play a crucial role in providing exceptional technical support for our customers, ensuring their experience with our products and services is seamless and satisfactory. In this position, you will deliver dependable technical software support for enterprise quality management software geared toward the life sciences industries to both internal and external customers at the L2 level. You will provide professional coverage of the Technical Software Support center. Your focus will be on ensuring accuracy, providing timely feedback, and enhancing customer satisfaction. You will facilitate prompt identification, investigati...

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Abacus logo
Support Engineer - Software
Abacus

2 - 5 years

Chennai

None

Job Description Job Title: Support Engineer – Software Overview We are seeking a Support Engineer – Software to provide technical support for enterprise software applications. The role will troubleshoot application, database, API, and integration issues while working closely with Engineering, Product, DevOps, and Customer Success teams. Roles & Responsibility Provide L2/L3 technical support for enterprise and SaaS applications. Troubleshoot application, database, API, integration, and system issues. Analyze logs, reproduce defects, identify root causes, and provide solutions or workarounds. Manage incidents and service requests according to SLAs. Escalate complex issues to Engine...

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DBSync logo
Senior Technical Support Engineer
DBSync

5 years

Bengaluru

None

You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits fo...

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L2 Application Support- Mainframe
Citi

7 - 10 years

Chennai

None

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgme...

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ICE logo
Client Support Specialist
ICE

1 - 3 years

Hyderabad

None

Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our team. This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients globally. Troubleshooting client inquiries where required and working closely with all internal teams and stakeholders until resolution. The ideal candidate will have a mix of strong technical skills and client facing experience and a background or interest in the financial markets. Key responsibilities include working with global clients and our global client sup...

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Netradyne logo
Lead Technical Support Engineer
Netradyne

6 - 8 years

Bengaluru

None

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. Job Summary Lead Technical Support Engineer acts as a key first‑level liaison between Netradyne and our customers. In this role, you will be responsible for diagnosing and resolving technical issues reported by customers while collaborating with cross‑functional teams to ensu...

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IT Support Analyst
RSM US LLP

1 - 3 years

Hyderabad

None

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will r...

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IN-Associate_L2 Support_MS Engg_Advisory_Kolkata
PwC India

3 - 4 years

Kolkata

None

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Associate Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcome...

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Zebra Technologies logo
Technical Customer Support, Support Senior
Zebra Technologies

2 years

Pune

None

Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your s...

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Burns & McDonnell India logo
IT Engineer
Burns & McDonnell India

3 years

Bengaluru

None

Description Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow). Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals. Maintain accurate and timely updates of all assigned tickets within the ServiceNow system. Escalate complex or unresolved issues to appropriate support teams while maintaining ownership and communication with the end user. Perform user account management tasks including onboarding, offboarding, password resets, and permissions adjustments in Active Directory and related systems. Ensure all service level agreements (SLAs) are met and docu...

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Talent500 logo
Associate Technical Support Analyst [T500-30265]
Talent500

1 years

Bengaluru

None

Talent500 is hiring for one of its clients. About Smile Brands: At Smile Brands, we value our team as our most important asset. We are dedicated to creating a supportive and inclusive environment where every team member has the opportunity to thrive. Our commitment to fostering a culture of collaboration, continuous growth, and active community involvement ensures that we not only meet our goals but exceed them together. Become a part of a team that is passionate about making a difference in the lives of patients and in the communities we serve. At Smile Brands, your work matters, and your contributions are recognized and celebrated. About IT: Team members in India will have opportuniti...

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Mexaware Solutions logo
Technical Support Representative
Mexaware Solutions

Thrissur

None

Company Description Mexaware Solutions is a specialist IT solutions company based in Thrissur, Kerala, India, operating at the intersection of innovation and practicality. The team focuses on RFID and Bluetooth (BLE) tracking systems, barcode solutions, web development, mobile applications, and cloud infrastructure with DevOps. Mexaware delivers end-to-end technology solutions for asset management, people monitoring, inventory, point-of-sale, and broader digital transformation. Using a modern tech stack including Node.js, React.js, PostgreSQL, MySQL, MSSQL, Android, AWS, Kafka, MQTT, and Fastify, the company emphasizes simplicity, scalability, and timely delivery. Trusted by industry leader...

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IT Support Associate
Amazon

Hyderabad

None

Description At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity. The successful IT Support Associate will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the first level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal cust...

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Exploring Technical Support Jobs in India

India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.

Top Hiring Locations in India

Here are 5 major cities in India that are actively hiring for technical support roles:

  • Bangalore
  • Hyderabad
  • Pune
  • Chennai
  • Gurgaon

Average Salary Range

The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.

Career Path

In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:

  • Technical Support Executive
  • Senior Technical Support Executive
  • Team Leader
  • Technical Support Manager

Related Skills

In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:

  • Customer service
  • Troubleshooting
  • Communication skills
  • Knowledge of operating systems and software applications

Interview Questions

Here are 25 interview questions that you may encounter when applying for technical support roles:

  • What is technical support? (basic)
  • How do you handle irate customers? (medium)
  • Explain the difference between hardware and software. (basic)
  • What is your experience with ticketing systems? (medium)
  • How would you troubleshoot a network connectivity issue? (medium)
  • What is DNS and how does it work? (medium)
  • Describe a time when you had to escalate a technical issue. (medium)
  • What is RAID and how does it work? (advanced)
  • How do you stay updated with the latest technology trends? (basic)
  • Can you explain the OSI model? (advanced)
  • What is the difference between TCP and UDP? (medium)
  • How would you handle a situation where a customer is unable to access a website? (medium)
  • Have you worked with remote desktop tools? If so, which ones? (medium)
  • Describe a time when you successfully resolved a complex technical issue. (medium)
  • How would you prioritize multiple technical issues from different customers? (medium)
  • What is SSL and why is it important for secure communication? (advanced)
  • How do you ensure data security when providing remote technical support? (medium)
  • Have you worked with Linux systems? If so, what distributions? (medium)
  • What is Active Directory and how is it used in a corporate environment? (advanced)
  • How do you handle software updates for multiple users in an organization? (medium)
  • Can you explain the concept of IP addressing? (medium)
  • What is the role of a DHCP server in a network? (medium)
  • How would you troubleshoot a slow internet connection issue? (medium)
  • Describe a time when you had to work under pressure to resolve a technical issue. (medium)
  • What do you think are the most important qualities for a technical support professional to possess? (basic)

Closing Remark

As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!

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