6678 Technical Support Jobs

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 9606556306 / 9606523804 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Xponential is a leading digital consultancy firm specializing in providing innovative solutions to our clients. We are seeking a dynamic and motivated individual to join our team as a GRC Consultant. This role requires a blend of consultancy skills and technical expertise in configuring and customizing platforms, with a focus on Governance, Risk, and Compliance (GRC) capabilities, to meet our clients' needs. Key Responsibilities: Client Liaison: o Act as the primary point of contact for clients, understanding their requirements and ensuring effective communication. o Collaborate with clients to gather detailed business requirements and translate them into functional specifications. o Provide ongoing support and consultancy to clients, ensuring their needs are met throughout the project lifecycle. Platform Configuration: o Learn and master the assigned platform to configure and customize it according to client requirements, with a focus on integrating GRC capabilities. o Implement and manage configuration changes to improve and optimize client workflows, particularly in the areas of governance, risk management, and compliance. o Test and validate configurations to ensure they meet the specified requirements and quality standards. Project Management: o Manage project timelines, deliverables, and resources effectively to ensure successful project completion. o Provide regular updates to clients and internal stakeholders on project status, risks, and issues. o Ensure projects are delivered on time, within scope, and within budget. Training and Support: o Conduct training sessions for clients and internal teams on the platform and its functionalities, including GRC features. o Develop and maintain documentation, user guides, and training materials to support platform users. o Provide technical support and troubleshooting assistance to clients as needed. Requirements Qualifications: Education: o Bachelor s degree in business administration, Information Technology, Computer Science, or a related field. Experience: o 2-3 years of experience as a GRC consultant or in a similar role, preferably in the fields of business process management or IT consulting. o Experience with configuring and customizing software platforms with a focus on GRC capabilities. Skills: o Strong analytical and problem-solving skills, with the ability to understand complex client requirements and translate them into practical solutions. o Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. o Proficiency in project management, with the ability to manage multiple projects simultaneously. o Technical aptitude and willingness to learn new software platforms and technologies. o Strong organizational skills and attention to detail.

Job Summary Product Engineer - Accessories, Flow Controls provides an opportunity to work on variety of accessories. Product Engineer will be responsible for executing product lifecycle management activities of Instrument accessories. Product lifecycle management activities to achieve product management and financial goals of the Strategic Business Units. This position will be reporting to Technical Lead - NPD. In This Role, Your Responsibilities Will Be: Support the design, development, and enhancement of pneumatic accessories used in control systems. Collaborate with cross-functional teams to define product specifications based on application requirements and industry standards. Create and maintain detailed engineering drawings, 3D models, and technical documentation using CAD tools. Develop and manage Bills of Materials (BOMs), assembly instructions, test procedures, Engineering Master and updates. Plan and execute product testing for performance, durability, and compliance with relevant standards (e.g., ISO, ANSI, ASME). Analyze test results and implement design improvements to ensure product reliability and safety. Manage engineering changes, product updates, and obsolescence planning throughout the product lifecycle. Support cost reduction, value engineering, and manufacturability improvement initiatives. Provide technical support to customers, sales, and service teams for product selection, troubleshooting, and application guidance. Investigate field issues and implement corrective actions in collaboration with quality and service teams. Ensure products meet applicable regulatory and safety standards (e.g., CE, ATEX, SIL). Prepare documentation and support third-party certification processes as required. Work closely with sourcing, manufacturing, quality, and supply chain teams to ensure smooth product development and launch. Participate in design reviews, DFMEA, and risk assessments. Stay updated with industry trends, materials, and technologies relevant to pneumatic accessories. Contribute to innovation and new feature development to enhance product competitiveness. WHO YOU ARE You take initiatives and doesn t wait for instructions and proactively seek opportunities to contribute. You adapt quickly to new situations and apply knowledge effectively. Clearly convey ideas and actively listen to others to complete assigned task as planned. For This Role, You Will Need: Engineering Degree in Mechanical Engineering Minimum 3+ years of experience in the field of Pneumatic accessories used in Industry. Sound knowledge of Industry equipment, Instruments, ASME Standards. Sound knowledge of CAD and PDM software (SolidWorks preferred) Good awareness of Mechanical Product Design GD&T, international standards like ASME, PED would be added advantage. MS office, Outlook Preferred Qualifications that Set You Apart: CAD Experience in SolidWorks Knowledge and understanding of P&ID layouts. Experience in Pneumatics and Hydraulics systems. Certification in Pneumatics and Hydraulics is an advantage. Our Culture & Commitment to You . .

Spanbix Technologies is looking for SAP MM Professional to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Spanbix Technologies is looking for SAP MM Professional to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Spanbix Technologies is looking for SAP MM Professional to join our dynamic team and embark on a rewarding career journey Facilitate the implementation and support of SAP MM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members

Spanbix Technologies is looking for SAP EWM Professional to join our dynamic team and embark on a rewarding career journey Responsible for the implementation of SAP EWM systems, including the configuration of the system, customizing it to meet the organization's specific requirements, and conducting user acceptance testing Providing technical support to SAP EWM users, resolving any technical issues that arise and providing guidance on the use of the system Monitoring the performance of SAP EWM systems and takes steps to optimize their performance, such as implementing new hardware or reconfiguring existing systems Responsible for managing user access to SAP EWM systems, including setting up and maintaining user accounts, assigning roles and authorizations, and monitoring user activity Responsible for managing and protecting sensitive data within SAP EWM systems, including data backup and recovery procedures Collaboration with internal teams Strong technical skills, including experience with databases, operating systems, and network protocols Excellent problem-solving and critical thinking abilities

Job Summary If you are an Application Engineering professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! The Application Engineer takes an active role in bid management, including selection of valve, sizing of actuator and pricing of all Isolation valve products and field equipment based on the customer requirement. The main task of the role is to act as a technical expert during the quotation phase to support internal and nominated external customer by offering the best product/resolution suitable for the given application, working in liaison with Sales team, Business development managers, factory PSQ s and Inside sales team in respective countries. In this Role, Your Responsibilities Will Be: Work closely with internal and external customer to understand customer requirements and propose the best possible resolution for the given application-based project. On time submission of quality offer in coordination with BDM s, internal & external sales team, Legal team, PMO and factory PSQ s. Provide Pre-sales and technical support to all customers, business partners and distributers. Provide technical support and attend the pre and post order technical meeting with sales, PMO, Product management team, BDM's (Wherever applicable). Ensure CRM (Customer Relationship Management) data are updated regularly. Ensure project requirements are reviewed accurately and seek clarifications and approvals from respective collaborators before submitting the offer to customer. Ensure on time submission of offer, along with DOA (Delegation of Authority) process compliance. Who You Are: You quickly and decisively act in fast-changing, unpredictable situations. You act quickly and critically in constantly fast paced and unexpected situations. You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to meet the target objectives set by the team. For This Role, You Will Need: Excellent verbal and written communication skills. Proficiency in MS Office Ability to establish priorities and multitask. Demonstrated teamwork or ability to work in a team environment. Should be detailed and an assertive character. Must be able to manage complex situations under pressure. Desired Educational Qualification Bachelor in Mechanical / Instrumentation/ Chemical Engineering - BE/ B-Tech Graduate Preferred Qualifications that Set You Apart: Knowledge in Isolation valve products, Actuators and instrument components will be a added advantage Knowledge of testing - destructive and non-destructive testing will be an added advantage. Knowledge of Metallurgy, Material science, Fluid Mechanics will be an added advantage. Our Culture & Commitment to You . .

Job Summary: Emerson is a global leader in bringing technology and engineering together to provide innovative solutions for customers worldwide in industrial, commercial, and consumer markets. We are engineers, innovators, question-askers, and problem-solvers. We don t settle for good enough or This is how it s always been done . Instead, we push ourselves and strive for the never been done before . As a Mechanical Engineer, you will be responsible for the Mechanical design of metering systems from initial conception through construction, final testing, and through life support. Ensuring the design is per contract and customer specifications, national and international standards, and sound engineering practices. In this Role, Your Responsibilities Will Be: Review of Customer specifications/inputs and identify scope Follow the departmental and PMO Processes Generate Project documents and Drawings Engineering Design, a freeze of project basic design (Finalize P&ID, Mechanical equipment, General Arrangement Drawing or equivalent experience, and bills of materials) Perform Piping & Structural Analysis and liaise with Mechanical Designer / Mechanical Engineer for design changes. Customer Engagement which includes customer KOM, Customer Queries, resolving deviations to specifications Ensure the Quality of the project documentation. Prepare Enquiry Datasheets / Material Requisition (MR) for Long Lead Mechanical items. Sub Vendor offer review and Sub Vendor drawings/documents review. Sub Vendor handling (follow-up, design review meetings, customer concerns) Responsible for maintaining Quality records. Monitor Mechanical work progress on the project. Perform Pre-FAT and FAT with Customer As Build Documentation and handover to services Perform Pressure Drop / Head Loss Calculation, Pipe Wall Thickness Calculation, Lifting Lug Calculation, etc. Provide Engineering technical support to E&I, Quality, Purchasing, and Project Managers Report project status updates, and variations in scope to the Project Manager Participate in internal and external audits and Kick-off meetings when required. Who You Are: You Deliver messages in a clear, compelling, and concise manner. You model collaboration across the organization. You anticipate customer needs and provides services that are beyond customer expectations. For This Role, You Will Need: Bachelor s Degree or equivalent experience in Mechanical Engineering Validated experience in the fields of Piping, Oil and Gas, and Process Industries. Good knowledge of Oil and gas Industry equipment, Instruments, Piping, and structural work Good knowledge in the application of various types of meters for Gas and liquids Measurement, good, validated understanding of ASME, ANSI, API, API MPMS, ISO & other industry standards related to Oil and Gas measurement services. Familiar with Piping & Structural Welding and Non-destructive testing Good experience of Meter and Prover Sizing Ability to do stress analysis using CAESER-II / STAAD or equivalent packages. Outstanding analytical abilities with a determined approach. Excellent Communication skills (Verbal and Written) Excellent drawing skills in AutoCAD / Micro Station Proficient with Microsoft Office Crucial, drive and ability to deliver effective and innovative solutions. Preferred Qualifications that Set You Apart: Mechanical Senior Engineer shall be responsible for Mechanical work on projects, control it concerning Quality, efficiency, and schedule. Guide the team on technical issues. Prioritize project results, focus on ordering and resolving issues/concerns with Vendors. Proactive actions such as inspections/critical issues to ensure the quality of results and accurate completion of the project. Passionate about the project work you're doing, ordering and issues/ concerns and results. Provide ideas/suggestions to improve on budgets and cost. Our Culture & Commitment to You . .

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. Those in security architecture at PwC will focus on designing and implementing robust security frameworks to protect organisations from cyber threats. You will develop strategies and solutions to safeguard sensitive data and enable the integrity of systems and networks. \ Responsibilities 1. Splunk Environment Management o Install, configure, and maintain Splunk software across distributed and clustered environments. o Monitor & Keep the Splunk Enterprise instances in good health to serve our customers with highest platform availability. 2. Data Collection and Integration o Collaborate with teams to identify and integrate necessary data sources. o Manage data inputs, parsing, indexing, and storage while monitoring performance, security, and availability. o Configure and maintain forwarders and data ingestion pipelines, including custom log source integration. o Integrate Splunk with various legacy data sources using diverse protocols. 3. Search Alerts/Reporting/Dashboard o Develop and optimize search queries, dashboards, and reports for meaningful data insights. o Create alerts and scheduled reports for critical events and stakeholder notifications. o Create visualizations and custom queries to enhance dashboards and data views. 4. User Access and Role Management o Manage user accounts, roles, and access controls o Ensure compliance with security policies. 5. Troubleshooting and Support o Provide technical support and resolve issues related to log outage, data ingestion, system performance, and Splunk modules. o Collaborate with security teams on vulnerabilities and incident response activities. 6. Performance Tuning and Optimization o Conduct performance tuning and apply best practices for efficient indexing and searching. o Filtering unwanted data and ensuring data hygiene 7. Documentation and Training o Maintain detailed documentation of configurations, policies, and procedures. o Provide training and support to Splunk users and stakeholders. 8. System Upgrades and Patching o Plan and execute software updates, upgrades, and patching, assessing their impact on systems. 9. Incident Management and Response o Participate in incident response to identify and mitigate issues, collaborating with IT and security teams. 10. Innovation and Improvement o Research and implement new Splunk features and tools for enhanced data analysis. o Continuously seek process improvements and provide consulting services to customize Splunk for client needs. Mandatory skill sets Must have Splunk Enterprise Admin Certification. Good to have Splunk Enterprise Architect Certification. Proven experience as a Splunk Administrator or similar role. Strong understanding of Splunk architecture, data collection, and log management. Strong understanding of Networking / Routing fundamentals, traffic and operating systems (Windows & Unix/Linux), TCP/IP, DNS, Firewalls, Security Proxies. Good knowledge in Linux/UNIX Scripting, RegEx. Excellent troubleshooting and problemsolving skills. Ability to work independently and collaboratively in a team environment. Strong interpersonal and communication skills Ready to work across different shifts and flexible on working days Preferred skill sets Splunk Enterprise Certified Administrator Splunk Core Certified Power User Education qualification B.Tecgh/B.E. Education Degrees/Field of Study required Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Splunk Administration Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Azure Data Factory, Communication, Compliance, Safety, Accountability (CSA), Computer Network Defense, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Requirements, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Forensic Investigation, Incident Response Tool, Inclusion, Intellectual Curiosity, Java (Programming Language), Learning Agility, Optimism, Security Architecture {+ 14 more} Travel Requirements Government Clearance Required?

Designation:Customer Support Shift Time : 9 hours/day including 1 hour break Working Days : 5 days per week (Our jobs require currently only to work from office and not work from home) International Voice Graduate Fresher or experienced Good verbal & written communications skills Night shift allowance up to INR 3,000 Cab Facilities for Male and Female both. Required Candidate profile -Excellent verbal communication skills in English. - Fresher's/experienced - Professional in conduct/behavior, appearance and communication - Reliability in terms of attendance and timing - Flexible for 24x7 shifts - Should be fully vaccinated - Should not have any commitments part time courses, regular studies tuitions, etc. that hamper work performance.

About the Role M2P Fintech is looking for highly passionate, hands-on leader to deliver reliable and sustainable solutions to our customers. You will manage the team at site that is very fast paced and highly capable to troubleshoot, debug, fix the issues, and automate solutions. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support and is having a high level of customer centricity. What Will You Do in this Role Mentor and empower Site Engineers to deliver sound solutions for our customers within defined SLAs. The teams primary responsibilities include analysing and troubleshooting application and other open-source components related issues, debug and fix the issues, oversee the setup client / systems, and supervise change deployment. Build the team as the subject matter expert of applications, underlying architecture, and data relationships. Act as a Technical lead for critical incident and escalation calls by being a Single Point of Contact from the Bank’s end, Engineering and Product team. Partners with Product engineering teams, QA teams, IT teams and Project management teams and other internal stakeholders as required for successful resolution of issues reported to in production support. Identify opportunity and take the lead on automation projects that will improve processes and the usability of products for internal users. Create metrics and measure team performance. Assure the team follows / maintains proper attendance, reporting, issue tracking and support procedures. Understand the issues and communicate solutions effectively to technical and non-technical teams at Customers as well as internally to organisations team members and regularly update leadership teams on project status. What You’ll Need to be Successful in this Role BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience. Minimum of 2+ years of experience in managing / leading a team with ability to mentor engineers from diverse backgrounds and skillsets. Minimum of 4+ years of experience in operations and application support background. • Experience in Lending domain with strong knowledge in LMS and LOS. Experience in managing Web and Mobile application support. Deep hands-on experience in SQL Queries and Log analysis. A great problem solver with ability to simplify complex issues. Great interpersonal and presentation skills with ability to meet deadlines. Experience in deployment activities. Experience in incident management life cycle. Flexible to work at odd hours / shifts and weekends to support incidents, releases, maintenance activities and large project sites

The roles of a service engineer and an installation engineer, ensuring smooth operation and maintenance of equipment and systems after installation. They handle installations, troubleshooting, repairs, and provide technical support to customers.

Raksha Technologies is 25 years young, Pure Play Cyber Security System Integrator with its HQ in Chennai, with PAN India operations for Sales and Services. Focusing on Information Security Space, we have emerged as a pioneer in providing specialized end-to-end Quality Solutions to customers across India Products, Service, Training and Consultancy. Raksha Technologies, Great Place to Work (2024-25), ISO 9001: 2015 & 27001: 2022 Certified organization, with an Employee First-One Team culture approach, is a joyous place to work for 100+colleagues with high employee retention rate. We have been recognized by key vendors and Trade Magazines in the IT Industry with 80+Awards. We are what we repeatedly do...For making a difference, Raksha welcomes you. We are looking for an enthusiastic BigFix Administrator who can individually manage the Configuration, Patch Management and System Administration activities. Job Title : BigFix Administrator Experience : 2+years Location : Kerala (Kochi), Bengaluru (JP Nagar) Job Type : Full Time Key Responsibilities: Perform Patch management tasks include maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures. Able to support multiple networks. Ensure necessary administration tasks are completed, direct others as necessary. Should be proficient in Networking & Client Server architecture. Develop and document technical processes and procedures as needed. Should be proficient in Windows & Linux OS support. Should have good troubleshooting skills for Windows OS issues. Should be proficient in Linux OS support. Should have good troubleshooting skills. Experience with Linux YUM patching and Linux OS administration is preferred. Experience on scripting (Bash, KSH) preferred. Experience with SCCM and Windows OS administration is preferred (good to have) Test new releases of patches to ensure compatibility and minimize user impact. Experience on any scripting for Windows (PowerShell, VBScript, batch scripting) preferred. Experience working as BigFix operator. Knowledge of BigFix console and basic administration. Hands on Experience with BigFix patching support in Windows Experience on different BigFix modules like Inventory, BigFix Compliance a big plus. Technical Experience: Should have 2+years experience in strong proficiency in Patch Management. Preferred to have a good understanding of BigFix relay servers Good to have a well understanding of Servers downtime, scheduled Jobs in BigFix Experience with replication configuration with Active Directory and BigFix Nice to have exposure in creating Power-Shell based scripts and executing through actionable scripts in BigFix Fixlet creation in BigFix, Multi package execution using BigFix Experience in developing Relevance queries & Action script in BigFix preferred Excellent troubleshooting skills for resolving BigFix client issues. Professional Attributes: Good verbal and written communication skills to connect with customers at varying levels of the organization Ability to operate independently and make decisions with little direct supervision. Key Skills: Patch Management, Basic Networking Concepts, Application Deployment, Software Distribution, System Administration, HCL BigFix, Linux Server, Windows Server, OS Upgradation, Active Directory, Scripting and Endpoint Security, Client Server model Role & responsibilities.

Senior Advisor Technical Support Pune Only Graduates Can Apply NOTE - Looing Only For Immediate Joiner Must Have 1+ Yrs of Exp as a Technical Support on Papers (Mandate) LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8 LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in PUNE Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Excellent Opportunity for AZURE STACK HCI We are looking for a highly skilled Senior Azure Stack HCI Engineer with a strong background in Hyper-V Clustering, Azure Stack HCI, MS Failover Clusters, and Windows Server administration. The ideal candidate should have hands-on experience in implementing and managing Azure Stack HCI environments and demonstrate strong troubleshooting and performance tuning skills. Experience: 9+ Years of Experience Working Mode: Hybrid Key Responsibilities: Manage and administer Hyper-V clusters, MS Failover clusters, and Azure Stack HCI environments. Perform installation, configuration, and troubleshooting of Hyper-V, S2D cluster, and Stack HCI nodes. Lead backup and restoration procedures for Azure Stack HCI nodes. Experience with tools such as Perfmon, Procmon, and Netmon. Maintain and support core infrastructure services like DNS, DHCP, and Group Policy (GPO). Work within ITIL process frameworks for incident and change management. Soft Skills: Excellent verbal and written communication in English. Strong analytical and troubleshooting skills. Ability to manage customer interactions professionally, explain technical issues clearly, and provide confident solutions. Proven ability to collaborate across teams and drive resolution of complex issues. Kindly share your resume with Kaviya HR (8056864265)/ kaviya@aramhiring.com to schedule your interview

Hiring Alert: Tech Mahindra | Customer support Associate Job Role : Customer Support Associate Responsibilities : *Solve the queries of customer over the call * Have to provide the best resolutions to the customer. * Able to work in 24*7 Shifts. *5 days working with 2 day Rot. week off Requirements : * Any graduate fresher OR Any graduate/UG having 06 months of relevant experience can apply. *Male or Female both can apply. * Good Communication Skills Required. * Only Immediate Joiners Required. Package and other Benefits : * Salary Slab: 1.70 LPA to 3.0 LPA * Provident Fund and Employee State Insurance available. Interested candidates can send their resumes @ vs00805759@techmahindra.com / Satyam - 7223057281, Manish - 9069163817, Vicky - 8171202598, Vishal - 9711694955 How to Apply: Interested candidates can directly drop their updated Resume on below mentioned number or can Walk-in on below mentioned Address & Kindly Mention Given HR names on Top of the Resume. B-19,Tech Mahindra LTD, Noida Sector - 62 opposite to DME college (Nearest metro station is Noida Sec-62) Regards, HR Team

The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions: Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting completed weekly. Approves and monitors employee timecard, schedule adherence, and attendance according to Bell Techlogix policy. Responsible for conducting regular coaching sessions and for retention of team members. Maintains acceptable conduct according to all Bell Techlogix policies and procedures. Maintains organizational effectiveness and efficiency by supporting, implementing, and communicating strategic plans. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to Operations Management. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Assists in QA Review process implementation and notifies senior management of issues with maintaining QA program. Drives improvement and accountability for team based on QA and customer satisfaction feedback. Maintains a strong working relationship with clients and coworkers. Acts as point of contact for client inquiries and escalations. Works in an on call capacity as needed. Functions as Major Incident Manager as needed. Other duties as assigned. Required Experience, Education and Knowledge: Must be a college Graduate. Industry certifications preferred. Must be proficient in Microsoft Office and working in different operating systems. 2-3 years relevant helpdesk experience, IT and or desktop support experience. Minimum of one-year supervisory experience. Minimum 2 years customer service experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Preferred Experience Certifications: 12 months technical support experience. CompTIA A+ Network+ HDI MSCE or Industry Equivalent Experience in troubleshooting internet browsers, smart phones & tablets a plus. Knowledge or exposure to the following: Windows OS, MAC OS, NICE CXOne, Beyond Trust, Microsoft Teams, Microsoft Office tools, TeamViewer, ServiceNow, SAP, Citrix, RDS Farms, IOS, and Intune. Ability & Skills: Ability to verbalize information and ideas in order for others will understand. Ability to identify and understand the speech of another person. Ability to use computers and computer systems (including hardware and software) to install programs, set up functions, enter data, or process information. Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions. Conditions of Employment Ability to lead and direct a group of employees. Must successfully pass pre-employment (post offer) background check and drug screen. Must be able to pass a skills assessment.

Responsible for coolant technology in India. Acts as a liaison between global tech teams, OEMs, labs & partners. Drives product trials, customer support, testing & compliance. Need candidates from coolant manufacturing industry.

About the position: Join the core technical team behind Scalefusion, OneIdP, and Veltar platforms trusted by IT teams worldwide. As a Technical Solutions Engineer, youll work on real-world enterprise challenges across device management, identity, access, and security. This is a hands-on, problem-solving role involving scripting, feature testing, and deep technical analysis across multiple platforms. This is a full-time on-site role based out of our office in Viman Nagar, Pune, India. What youll do: Troubleshooting device, OS, and identity-level issues across Windows, Android, iOS, macOS, and Linux Writing PowerShell, Bash, and JSON scripts to simulate IT environments and automate tasks Testing new features, replicating customer use cases, and working closely with product and engineering teams Working across platforms like MDM, IAM, Conditional Access, and remote management What youll bring: Strong logical thinking and problem-solving mindset Interest in scripting, operating systems, and system security Effective verbal and written communication Willingness to learn and work across diverse technologies Exposure to PowerShell/Bash/JSON is a plus This is a launchpad for those who love tech, think deeply, and want to grow fast.

Window System Administrator

Desired Candidate Profile Minimum 6 months of experience in a similar role (Technical Support). Strong understanding of Blended Process, Semi Voice processes, and International BPO environments. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Both side cab facility will be provided by the organization.

Desktop Support Engineer

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: 7829336202 / 7829336034 / 9380300644 / Grab this opportunity to work with a global brand and grow your career in international customer service!