Process Trainer

Job Details:

Location: On-site – Mohali, Punjab

Type: Full-time role

Communication: Must be fluent in English Language

Reports To: Chief Operating Officer/ Senior Operations Manager

Experience: 3–5 years in training, L&D, or education roles

About Syncd Global Solutions

Syncd Global Solutions

Job Summary

Trainer/Educator

Key Responsibilities:

Training Development & Delivery

• Develop, design, and deliver

  training materials

  and

  curriculum

  for new hires and current employees, focusing on

  appraisal management processes

  ,

  residential valuation services

  , and

  internal systems

  .

• Conduct

  training sessions

  , workshops, and one-on-one coaching for employees, ensuring they are well-equipped to perform their roles at a high standard.

• Assess employee performance during and after training to ensure knowledge retention and practical application of training content.

• Provide

  ongoing support

  to employees post-training to address challenges and reinforce learning.

• Work closely with managers and team leads to identify knowledge gaps and create training solutions to address them.

Educational Excellence

• Utilize a variety of

  training methods

  including in-person, virtual, and hybrid formats to accommodate the diverse needs of employees.

• Create and maintain an

  effective training evaluation process

  , ensuring that all training programs are impactful and aligned with company objectives.

• Continuously

  update training materials

  and methods to reflect industry trends, operational changes, and feedback from employees and managers.

• Implement

  best practices

  in training, ensuring that programs are not only informative but also engaging and motivating for participants.

Collaboration & Communication

• Collaborate with

  senior managers

  and leadership teams to understand operational needs and deliver tailored training solutions.

• Provide regular updates to

  senior leadership

  on the effectiveness of training programs, including feedback, success rates, and areas for improvement.

• Maintain a strong

  working relationship

  with employees, offering guidance and support during the onboarding and training processes.

Continuous Improvement & Innovation

• Stay informed about the latest trends and best practices in

  training, education

  , and the

  appraisal management industry

  , bringing new ideas and methodologies to the team.

• Collect

  feedback from trainees

  and adjust training programs to ensure they are meeting employee needs and helping improve job performance.

• Analyze

  training data

  and performance metrics to identify areas of improvement in the training program.

Qualifications & Experience

• Bachelor’s or Master’s degree

  in Education, Business Administration, or a related field.

• Minimum of

  3-5 years

  of experience as a

  trainer

  or

  educator

  in a professional setting.

• Proven experience in developing and delivering

  training programs

  , ideally within the

  appraisal management

  ,

  residential valuation

  , or

  real estate

  industry.

• Strong understanding of

  training methodologies

  , adult learning principles, and

  evaluation techniques

  .

• Ability to adapt training methods to meet the needs of diverse learning styles.

• Excellent

  communication

  ,

  presentation

  , and

  interpersonal skills

  .

• Experience in working with

  offshore teams

  and managing remote training programs is a plus.

Preferred Skills

• Familiarity with

  appraisal management

  and

  residential valuation processes

  .

• Certification in

  Training & Development

  (e.g., CPTD, ATD).

• Experience with

  Learning Management Systems (LMS)

  and training software tools.

• Knowledge of

  data protection

  and

  compliance regulations

  relevant to offshore operations.

Why Join Syncd Global Solutions?

• Work with a

  dynamic, global team

  providing

  offshore staffing solutions

  for leading industries.

• Gain exposure to the

  appraisal management industry

  and

  residential valuation services

  .

• Opportunities for

  career development

  and professional growth.

• Competitive

  compensation

  and

  benefits

  package.

education