511 Process Improvements Jobs - Page 8

Job Summary: At TaskUs, the Senior Operations Manager is a dynamic and strategic leader, entrusted with driving operational excellence across multiple campaigns. You'll be at the helm of delivering top-tier service for our clients, ensuring KPIs are consistently met while fostering a people-first culture that puts our frontline employees first. In this role, innovation, leadership, and a relentless drive for results are key to success. Roles & Responsibilities: Lead and oversee the performance of multiple campaigns , ensuring goals and KPIs are consistently achieved. Directly manage Operations Managers , Team Leaders , and campaign staff across functions. Monitor and manage workforce planning , staffing, training, and quality assurance across operations. Drive a culture of performance, accountability, and employee development by implementing strong coaching and feedback mechanisms. Collaborate with cross-functional teams and senior management to ensure alignment with company goals and client expectations. Maintain open communication channels between frontline employees and leadership to ensure transparency and trust. Serve as the escalation point for complex operational issues and ensure timely resolution. Guide Operations Managers in setting and meeting individual and team goals . Develop and implement process improvements that drive efficiency, scalability, and quality of service. Ensure strict adherence to company policies, compliance standards, and operational procedures. Support the Director of Operations in the development of policies and strategies to improve overall business performance. Build strong relationships with clients by delivering exceptional service and regularly reporting on performance metrics. Qualifications & Requirements: Bachelor's Degree in Business Administration, Management, or a related field (preferred). Minimum of 3 years experience in an operations leadership role, preferably in BPO / contact center environments . Proven experience managing large teams, with direct oversight of at least 600 FTEs . Strong proficiency in MS Office and Google Workspace applications . Demonstrated ability to meet or exceed performance and client satisfaction goals . Excellent communication, customer service, and stakeholder management skills. Strong analytical and problem-solving capabilities; able to leverage data for decision-making. Ability to thrive in a high-pressure, fast-paced, and dynamic environment . Highly organized, results-driven, and adaptable to change. Professional demeanor with a resilient, positive, and team-oriented attitude . Preferred Traits: Hands-on leader who leads by example and supports a #FrontlineFirst culture. Innovative thinker with the ability to drive business transformation. Passionate about employee development , client success , and continuous improvement . Open to working flexible hours, including weekends or holidays, as needed to support operations.

Job description What We Offer: So what does an FPA Enabler really doThink of yourself as one of the people who will provide analysis of trends and forecasts, perform variance analysis and recommend actions for optimization, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it s time to imagine what it s like being an FPA Enabler . Imagine yourself going to work with one thing on your mind: you have to act as a business partner with Operations, CS and Workforce and key management in identifying and driving ways to improve profitability . As you tackle your new tasks for the day, you know that it will lead to one thing: that you will recommend actions to drive profitability by collating, analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials. As an FPA Enabler , you will: Financial Planning, Reporting Analysis Perform financial budgeting, forecasting and reporting Evaluate financial performance by comparing and analyzing actual results with budget and forecast Preparation, reporting and providing insights on financial performance to management Work closely with the accounting team to ensure accurate financial reporting and decision support Guide cost analysis process by establishing and enforcing policies and procedures Tracking and reporting of operational metrics that impacts profitability. Provide visibility of financial impact of operations metrics. Data collection, report design, creation and dissemination of relevant reports to management Collate, analyze and interpret financial data Ad-hoc reporting and analysis Process Improvements Identify and drive process improvements within FPA. Improve efficiency through standardization of processes, reports and templates in Business Finance department Financial Advisory Controllership Provide analysis of trends and forecasts, perform variance analysis and recommend actions for optimization Recommend actions to drive profitability by collating, analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials Do you have what it takes to become an FPA Enabler Requirements: Hands-on experience in preparation of Daily / Weekly / Monthly MIS on various financial (budgeting / forecasting / financial analysis etc) and / or Non-Financial parameters. Automation know-how, proficiency in advanced MS Excel / VBA / Access, Google Sheets, Power BI(Must Have). Strong working knowledge in Data Process Monitoring Tool and visualization Tools like Power BI, Tableau, etc. Candidates must be from BPO background and 5+ years (MIS / WFM / Business Analytics / Business Intelligence / FPA / Power BI Developer) of working experience with Management reporting and business analysis. Effective interpersonal skills and should have strong communication skills. Ability to manage multiple Requirements and meet tight timelines in a dynamic environment. Prior experience in PL, Revenue Reporting, understanding of Financial metrics would be an added advantage. Drive standardization and automation through reports and maximize efficiency and accuracy. Candidates who are comfortable with individual contributions as well as working with Team and capable of handling both aspects of the role.

As an Executive Director within Asia Corporate Tax, you will play a crucial role as a collaborative Team Lead, overseeing the management and development of a team of tax professionals. Your primary responsibility will be to ensure that the team operates seamlessly within our global Corporate Tax organization, demonstrating equal ownership and accountability for their work coverage. Your expertise should encompass the following key areas: - Demonstrated proficiency in managing, developing, and expanding large teams effectively. - Proven track record in formulating and executing strategic visions for new functions. - Strong capabilities in global stakeholder collaboration and communication. - Ability to multitask and adapt to evolving priorities with a positive mindset. In your role, you will be tasked with the following responsibilities: - Day-to-day management of a team comprising approximately 60 individuals, fostering a culture of teamwork, collaboration, accountability, and high performance. - Collaborating closely with offshore country tax managers to align team goals and priorities with stakeholder expectations, while also working in tandem with cross-functional teams within the India Corporate Centre to leverage relationships. - Ensuring seamless integration and communication between the India Corporate Centre Tax team and global tax teams across various geographies and business units of JP Morgan. - Managing India Corporate Centre Tax team deliverables and priorities to ensure alignment with global tax teams. - Contributing to the development of the team's strategic plan, monitoring goal achievement at both individual and team levels. - Driving the strategic development and focus of the team to enhance capabilities for partnering with global tax teams and delivering value-added functions. - Monitoring team performance through training, coaching, and motivation, emphasizing talent management, continuous improvement, and team development. - Acting as an individual contributor for ad hoc projects while overseeing the team to provide technical guidance on complex tax matters, such as international tax planning, transfer pricing, and tax compliance. - Establishing and nurturing strong relationships with key internal stakeholders, including senior management, business unit leaders, and global tax team members. - Identifying opportunities for process improvement and efficiency gains within the global Corporate Tax organization, ensuring consistency. - Cultivating a collaborative and inclusive team environment that promotes open communication and fair performance assessment. To excel in this role, you should possess the following qualifications, capabilities, and skills: - Preferably a Chartered Accountant or equivalent professional qualification with over 15 years of experience in tax or finance roles, showcasing successful team management, ideally within the financial services industry. - Exceptional leadership skills with the ability to inspire, motivate, and develop team members. - Strong strategic thinking and analytical capabilities, coupled with a proactive problem-solving approach and adaptability to change. - Business acumen, excellent global stakeholder collaboration, management, and communication skills, enabling the building of strong relationships across geographies and functions. - Proven track record in driving process improvements and implementing change in complex environments. - Experience in coaching or mentoring employees, along with demonstrated team-building skills and conflict management abilities. - Operating with a high level of integrity and risk awareness, and capable of troubleshooting and resolving issues objectively. Desirable qualifications, capabilities, and skills include: - Demonstrated success in managing and developing high-performing teams. - Experience and in-depth knowledge in formulating and executing strategic visions for new functions. - Understanding of international tax principles or broad-based tax experience.,

At EY, you will have the opportunity to shape a career uniquely tailored to your strengths, supported by a global network, inclusive culture, and cutting-edge technology. Your distinct voice and perspective are essential as we strive for continuous improvement and growth. Join us in creating an exceptional experience for yourself and contributing to a better working world for all. As a Senior Manager/Manager specializing in Oil & Gas Production and Hydrocarbon Accounting, you will oversee consulting services within the oil and gas industry. Your role involves managing accurate accounting of production activities and hydrocarbon transactions, ensuring compliance, optimizing processes, and providing analytical support. You will advise clients on best practices, process optimization, compliance with industry standards, and regulatory requirements. Key skills required for this role include: - Collecting, validating, and analyzing production and hydrocarbon data - Preparing and presenting accounting reports - Collaborating with cross-functional teams - Ensuring compliance with regulatory standards - Developing and maintaining documentation - Participating in audits and process improvements - Hands-on expertise in production accounting, joint interest accounts, revenue, and royalty accounting processes, along with familiarity with relevant software and ERP systems. As a Senior Manager focused on Production Operations in the Oil and Gas sector, you will lead consulting projects to enhance clients" production efficiency, data management, and reporting capabilities. Your responsibilities will include advising on process optimization, cost reduction, compliance, data management, and team leadership. You will also contribute to business development, industry events, and thought leadership activities. Qualifications for this role include a Bachelor's degree in petroleum engineering or related field, along with at least 12 years of experience in production accounting and reporting. Key attributes required are consulting experience, analytical skills, effective communication, leadership abilities, and problem-solving skills. In the role of Senior Manager specializing in Drilling Operations Consulting, you will provide expert advice on drilling operations, lead projects, develop client relationships, evaluate new technologies, conduct risk assessments, and drive business development. You will also mentor junior consultants and promote technical excellence within the team. Qualifications for this position include a Bachelor's degree in petroleum engineering or related field, a minimum of 12 years of drilling operations experience, and expertise in well design, drilling techniques, and risk assessment. Practical knowledge of drilling technologies, well control procedures, and experience in various drilling environments are essential. Your contributions at EY will play a crucial role in building a better working world, where trust, innovation, and excellence are paramount. EY teams worldwide are dedicated to providing value to clients, fostering growth, and addressing complex challenges through diverse perspectives and expertise. Join us in our mission to make a positive impact on the world.,

As an Accountant at PCS Global Group in Ahmedabad, India, you will play a crucial role in managing the Australian accounting, reporting, and compliance activities of the company. Your responsibilities will include preparing and analyzing financial statements, reconciling bank and general ledger accounts, maintaining fixed asset records, and ensuring timely compliance with Australian tax regulations. You will also support budgeting, forecasting, and audit processes while providing financial reporting and analysis to facilitate business decision-making in the Australian market. Your expertise in Australian accounting standards, GST regulations, and proficiency in accounting software will be essential for success in this role. Additionally, your strong analytical, problem-solving, and communication skills, along with your commitment to accuracy and attention to detail, will contribute to the growth and success of our global team. To qualify for this position, you should hold a Bachelor's degree in Accounting or Finance, along with CA Inter or an MBA in Finance. A minimum of 2 years of experience in an accounting role, specifically with exposure to Australian accounting and GST requirements, is required. Familiarity with accounting software such as MYOB or Xero is preferred, and fluency in English is necessary. Your ability to work independently and collaboratively within a global team, coupled with your dedication to continuous improvement and adherence to the highest standards of accuracy, will be key assets in this role. In return, PCS Global Group offers a supportive work environment with opportunities for training, professional development, and international accounting growth prospects. The position is full-time and permanent, with benefits including leave encashment, paid sick time, and paid time off. If you are a skilled Accountant with Australian accounting experience and a passion for contributing to company growth, we invite you to apply for this exciting opportunity at PCS Global Group. Please note that the position requires an immediate joiner and entails a one-year bond. Additionally, you should be comfortable with the shift timings of 6:00 AM to 3:00 PM. The work location is in person at Ahmedabad, Gujarat. Experience in Australian Accounting: 2 years (Required) Language: English (Required),

Are you passionate about service excellence and looking to work for a global organization that is dedicated to making a positive impact on both people and the planet IFF, a global leader in food, beverage, health, biosciences, and sensorial experiences, is currently hiring a Tax Analyst to join their India Shared Service Centre team. As a Tax Analyst at IFF, your main focus will be to assist in the preparation of the company's worldwide quarterly tax provision and handle all aspects related to financial reporting, SOX controls and testing, as well as auditor review. You will report directly to the Sr. Manager - Reporting and play a crucial role in supporting the worldwide tax provision function. This individual contributor role will be based out of the Hyderabad Shared Services Centre and will require close collaboration with the Tax Compliance, Tax Operations, and Tax Planning teams. Your responsibilities will include: - Assisting with the preparation of the consolidated income tax provision and related work papers, including disclosures for financial reporting. - Coordinating the collection and review of quarterly foreign tax packages. - Keeping abreast of legislative and regulatory tax law developments, communicating their effects to management and the tax team, and helping create strategies to leverage changes in taxation legislation. - Ensuring effective internal control procedures over all aspects of the tax process to maintain compliance with SOX guidelines. - Participating in projects supporting M&A activities. - Identifying and implementing opportunities for process improvements and technology solutions in the company's provision operations. - Engaging with and developing relationships with both internal and external tax resources. To be successful in this role, you will need: - A Bachelor's degree; CPA and/or Masters in Commerce or Accounting is a plus. - 3-5 years of Public Accounting and/or Industry experience, with manufacturing experience preferred. - Working knowledge and experience with ASC740 reporting in a publicly traded multinational corporation; strong analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Computer Skills: - Exceptional computer skills with Windows applications (Strong Excel expertise required; experience with Alteryx a plus). - Experience with OneSource Tax Provision software is a plus. Join IFF, an Equal Opportunity Employer, and contribute to a diverse and inclusive workplace. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more about our commitment to workplace diversity and inclusion.,

Genpact is a global professional services and solutions firm with a workforce of over 125,000 professionals in more than 30 countries. Driven by curiosity, agility, and the goal of creating lasting value for clients, we serve leading enterprises worldwide, including the Fortune Global 500. Our purpose of relentlessly pursuing a world that works better for people guides us in transforming businesses through our deep industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Developer/Process Associate - Transactions (Insurance Underwriting). As part of this role, you will be tasked with transcribing inventories into Excel sheets, conducting research on replacements" Like, Kind, Quality, and developing an understanding of product categories within tight timelines. Accuracy, efficiency, and data retrieval are key responsibilities associated with this position. **Responsibilities:** - Transaction processing for Insurance Support Teams, focusing on Insurance underwriting and Risk placement - Engaging with clients through trainings, conference calls, emails, etc. - Familiarity with Insurance policy setup and UW business - Managing MIS activities and data collation - Driving process improvements and initiatives within the team - Transaction processing for Insurance Support Teams **Qualifications:** *Minimum qualifications* - Any Graduate except Technical - Preferred knowledge in Marine and Specialty Market insurance; certification in the insurance domain is an added advantage *Preferred qualifications* - Awareness of the Insurance Domain - Strong Communication Skills - Proficiency in MS Office applications **Job Details:** - Designation: Process Developer - Primary Location: India-Gurugram - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting Date: May 30, 2025, at 1:32:49 AM - Unposting Date: Jul 29, 2025, at 1:29:00 PM - Master Skills List: Operations - Job Category: Full Time Join us at Genpact and be part of a dynamic team that is shaping the future of professional services and solutions globally.,

You will be responsible for preparing accurate and timely financial reports, such as profitability statements, management accounts, and Investor decks, ensuring consistency throughout. Your role will involve establishing and ensuring the timeliness of overall month-end close activities, including running allocations, to achieve accuracy in the close process. Additionally, you will gather historical financial data from various departments, analyze the information, and provide insightful commentary on key risks and opportunities. Monitoring and analyzing financial results against budgets and forecasts will be crucial, with a focus on identifying variances and providing explanations. You will also review financials on a process level to maintain consistency in accounting numbers. Familiarity with key performance indicators (KPIs) of SaaS-based organizations, such as Revenue, Recurring revenue, Gross Margins, TCV, ACV, and ARR, will be essential. Collaboration with cross-functional teams and peers to validate data for managerial purposes will also be part of your responsibilities. Ideally, you should hold a CA/MBA/ICWA qualification with 4-6 years of experience in Management reporting and FPNA functions within an IT/ITES organization. Previous experience in similar roles and as a team member in the FPNA team will be advantageous. A strong focus on automation and process improvements is expected, along with experience working in an automated ERP environment, such as SAP, Oracle, or any other accounting ERP. Your behavioral competencies should include customer focus, learning agility, problem-solving skills, and a drive for results. In terms of technical competencies, you should possess strong written and verbal communication skills, as well as proficiency in reporting.,

Are you passionate about driving clinical quality and compliance Do you have a proven track record in clinical operations and a knack for innovation and process improvement If you're ready to take on a leadership role that makes a real impact, we invite you to explore this exciting opportunity, apply today for a life-changing career! As the Head of Clinical Operational Excellence, you will play a pivotal role in ensuring clinical quality, compliance, and operational excellence. Your key responsibilities will include performing risk assessments and trend analyses to proactively address clinical quality risks, ensuring audit and inspection readiness including CAPA documentation and stakeholder communication, representing the CDC in regional and global clinical quality forums, ensuring compliance with local regulatory requirements, coordinating Quality Management Reviews (QMR), developing and executing yearly training plans aligned with operational strategies, driving innovative solutions for operational efficiency such as digital visit tracking and RBQM, identifying and implementing process improvements, conducting stakeholder satisfaction checks, measuring the effectiveness of new processes, and communicating with external Regulatory Authorities FDA, EMA, CDSCO, PMDO. To be successful in this role, you should have 15+ years of experience in clinical operations with a minimum of 3 years in clinical quality, 5 years of direct team handling experience with 360* performance management, completed qualifications in Medical, Pharmacy, Life Sciences, or another related field, a track record of driving innovation and process improvements in clinical operations, experience with digital tools and systems for operational excellence, excellent communication, and stakeholder management skills. The Clinical Development Centre (CDC) India is at the forefront of ensuring clinical quality and operational excellence. Based in a fast-paced and dynamic environment, the department proactively addresses clinical quality risks through risk assessments and trend analyses, ensures audit and inspection readiness, maintains compliance with local regulatory requirements, drives innovative solutions such as digital visit tracking and RBQM, represents CDC in global forums, and fosters collaboration with external regulatory authorities. With a culture of continuous improvement and a commitment to operational efficiency, the team thrives on delivering impactful results that make a difference. If you are interested in submitting your application, please upload your CV and motivational letter online. Internal candidates are kindly requested to inform their line Managers before applying. The deadline for applications is 01st Aug. 2025. Novo Nordisk is committed to an inclusive recruitment process and equality of opportunity for all job applicants. The company recognizes the importance of creating an inclusive culture that celebrates the diversity of employees, patients served, and communities operated in. Together, Novo Nordisk strives to be life changing.,

Qualcomm India Private Limited is seeking a Buyer to manage purchase orders and day-to-day procurement activities efficiently. In this role, you will be responsible for ensuring timely delivery of materials and parts needed by internal stakeholders. You will also be managing supplier relationships, negotiating costs, and ensuring promise dates are met. Additionally, you will review requisitions or MRPs to anticipate supply and demand requirements and work across teams to execute purchase orders and address any issues that may arise. To be considered for this position, you should have an Associate's degree or a High School Diploma or Equivalent with at least 1 year of experience in buyer, procurement, supply chain, or a related field. You will be supporting Global Procurement Operations and should have a good understanding of the REQ to PO process in the Oracle Platform. Experience with invoice resolution process and working with cross-functional teams like AP, IT, Sourcing, and Contracts will be beneficial. Your role will involve collaborating with others in the procurement function to identify opportunities for continuous improvement and business enhancements. The ideal candidate will be a graduate with 5 to 8 years of experience, preferably in US-based MNCs. You should possess strong skills in Vendor Negotiations, Tactical Sourcing, and Contract Management, along with hands-on experience with the Oracle Platform. Excellent written and verbal communication skills are essential, and you should be flexible to work in shifts. Being innovative, self-motivated, and having the ability to drive process improvements will be key to success in this role. You should also be a team player, actively contribute to the team, and demonstrate strong problem-solving abilities. Qualcomm is an equal opportunity employer and is committed to providing accessible processes for individuals with disabilities. If you require accommodations during the application/hiring process, please contact disability-accommodations@qualcomm.com. Please note that Qualcomm expects its employees to comply with all applicable policies and procedures, including those regarding the protection of confidential information. If you are looking to join Qualcomm as a Buyer and meet the requirements mentioned above, we encourage you to apply for this exciting opportunity.,

You will be responsible for managing ESIC & PF compliance in line with statutory requirements. This includes overseeing new joiner formalities such as employee ID creation and induction. You will be required to prepare audit documents as per client requirements and ensure audits are NC-free. Additionally, you will coordinate labour license applications, renewals, and compliance, as well as follow up on office utility bills including electricity, courier, and water. It will be your responsibility to maintain accurate records for statutory compliance and HR operations. You will support customer audits and ensure readiness of compliance documentation. Site visits will be conducted by you to ensure HR process adherence across locations. Collaboration with internal teams will also be necessary for smooth onboarding and HR service delivery. You should maintain high standards of work quality and IT proficiency while ensuring timely reporting and documentation for all HR activities. Flexibility and mobility across geographic areas may be required. Reporting to the HR Operations Head, you will also support continuous process improvements.,

As a Systems Data Officer based in London on a 9-Month Fixed Term Contract, you will be responsible for supporting data operations. Your role will involve cleaning, validating, and preparing data for upload into the new internal system. You will manage data transfers to ensure accuracy and integrity while collaborating with teams to understand data requirements and resolve any discrepancies that may arise. Additionally, you will support process improvements, troubleshoot system issues, and communicate effectively with stakeholders to ensure smooth data integration. To excel in this role, you should hold a degree in Mathematics, Physics, or a related field. Strong communication skills are essential as you will be liaising with different teams. An analytical mindset with a keen eye for detail and data accuracy is crucial for this position. You should be comfortable working with large datasets and enjoy problem-solving challenges. Being proactive, eager to learn, and willing to contribute to system improvements are key attributes that will help you succeed in this role. This is an exciting opportunity to be part of a major system upgrade in a dynamic environment. If you thrive in data-driven roles and enjoy working in a collaborative setting, we would love to hear from you!,

As an Executive Director within Asia Corporate Tax, you will play a key role in leading and managing a team of tax professionals. Your primary responsibility will be to ensure that your team operates effectively within our global Corporate Tax organization, taking ownership of their work and contributing to the overall success of the department. Your day-to-day tasks will involve managing a team of around 60 individuals, fostering a culture of teamwork, collaboration, and high performance. You will work closely with offshore country tax managers to align goals and priorities, as well as collaborate with cross-functional teams within the India Corporate Centre. Communication and integration with global tax teams across different geographies and business units will also be a crucial part of your role. In addition to managing team deliverables and priorities, you will participate in developing the team's strategic plan and ensure that objectives are met at both individual and team levels. Your leadership will be instrumental in driving the team's focus towards more value-added functions and fostering relationships with key internal stakeholders. To excel in this role, you should possess a Chartered Accountant or equivalent professional qualification with at least 15 years of experience in tax or finance roles. Strong leadership skills, strategic thinking, and analytical capabilities are essential, along with the ability to adapt to change and drive process improvements. Your integrity, risk awareness, and ability to troubleshoot and resolve issues objectively will also be critical to your success. Ideally, you will have a proven record of managing and developing high-performing teams, experience in strategic vision development, and knowledge of international tax principles. Your ability to build strong relationships, lead by example, and foster a collaborative team environment will be key to thriving in this role.,

At CommBank, we believe in providing a work environment that is tailored to suit your needs, offering various flexible working options. Our team in Bangalore is currently seeking an Analyst specializing in Fraud & Scams Analytics to join the Fraud & Scams Analytics team. As an Analyst in Fraud & Scams Analytics, your primary responsibility will be to define and execute robust fraud analytics procedures for the Group. Working collaboratively with a team of diverse backgrounds, you will develop data features for fraud and scam detection models, enhance scripts to improve accuracy, and collaborate with analytics staff. Additionally, you will liaise with Data Scientists and rule writers to optimize fraud detection for the bank using self-service tools. The ideal candidate for this role should possess at least 3 years of experience in Data Analytics. You must be proficient in gathering and cleaning data from various sources, utilizing tools such as SQL, Python, or R, as well as AI virtual assistants for data manipulation. Your role will also involve performing exploratory data analysis to uncover patterns, correlations, and trends, applying statistical methods and machine learning techniques to analyze data, and providing actionable recommendations based on your findings. To excel in this position, you should have an analytical mindset with the ability to creatively solve problems. It is essential to stay updated on the latest trends and technologies in data analytics and machine learning, identifying opportunities for process improvements and automation. Effective collaboration within the analytics community and with stakeholders is crucial for success in this role. Candidates with a Bachelor's or Master's degree in computer science, engineering, or information technology are encouraged to apply. If you are already part of the Commonwealth Bank Group, including Bankwest and x15ventures, please apply through Sidekick to submit a valid application. We are committed to supporting you in your career growth and development. If you require additional support or have accessibility needs, please contact HR Direct at 1800 989 696. We aim to make the application process as seamless as possible for all candidates. Join our team and be part of safeguarding our customers from financial fraud and scams while contributing to the development of innovative fraud analytics procedures. Apply now and take the next step towards a rewarding career with us.,

As a Customer Service Representative, your primary responsibility will be to analyze and resolve customer queries efficiently through phone calls. You will collaborate with the Team Lead to implement process improvements within the CRM team. It is crucial to enhance the overall Customer Experience by promptly addressing customer issues and ensuring their concerns are resolved effectively. Adherence to company policies, procedures, code of conduct, and regulatory guidelines is imperative while interacting with customers. You will be expected to propose effective strategies to enhance product promotion and increase customer satisfaction. Providing outstanding customer service in a friendly and respectful manner is essential in all interactions. A comprehensive understanding of the products and services is necessary to address customer inquiries accurately. You will be encouraged to think innovatively and suggest creative solutions that can enhance operational efficiency, internal controls, and customer service standards. Your input will play a significant role in driving continuous improvement within the team.,

Job Summary We are seeking a skilled SPE-Claims HC professional with 3 to 5 years of experience in the Life and Annuity domain. The ideal candidate will possess strong technical expertise in Life and Annuity Domain Knowledge with a preference for those with experience in Life and Annuities Insurance. This role requires working from the office during night shifts with no travel required. Responsibilities Analyze and process claims efficiently to ensure timely resolution and customer satisfaction. Collaborate with team members to identify and implement process improvements in claims handling. Utilize Life and Annuity Domain Knowledge to accurately assess and manage claims. Communicate effectively with stakeholders to provide updates and gather necessary information. Ensure compliance with company policies and industry regulations in all claims activities. Maintain accurate records and documentation for all claims processed. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Contribute to team meetings and discussions to share insights and best practices. Monitor claim trends and provide feedback to management for strategic planning. Assist in training and mentoring junior team members to enhance their skills. Participate in quality assurance activities to ensure high standards in claims processing. Support the development and implementation of new claims management systems. Adapt to changes in processes and technology to improve efficiency and effectiveness. Qualifications Possess strong technical expertise in Life and Annuity Domain Knowledge. Demonstrate experience in Life and Annuities Insurance is preferred. Exhibit excellent analytical and problem-solving skills. Show proficiency in claims management software and tools. Display strong communication and interpersonal skills. Maintain attention to detail and accuracy in all tasks. Demonstrate ability to work independently and as part of a team. Certifications Required Certified Life and Annuity Professional (CLAP) or equivalent certification preferred.

Job description Soldering Technician Industry 5.0 Hardware Innovation Location: Hyderabad, Telangana, India Type: Full-Time / Consultant (Project-based or Retainer, flexible) About ZenV Innovations ZenV Innovations is a next-generation DeepTech company at the forefront of Industry 5.0—where human-centric technologies meet advanced robotics, AI, and sustainable hardware systems. Our mission is to develop intelligent, efficient, and ethical systems that bridge the gap between humans and machines, redefining industries from healthcare and hospitality to defense and manufacturing. We specialize in building full-stack embedded platforms, combining custom hardware, firmware, AI-powered analytics, and secure connectivity solutions. Position Overview We are seeking a skilled Soldering Technician with hands-on experience in assembling precision electronics for cutting-edge DeepTech products. This role is perfect for individuals who take pride in high-accuracy work and want to be a key contributor to building next-generation Industry 5.0 solutions—including AI-powered IoT systems, edge computing devices, and smart authentication hardware. You will be part of a multidisciplinary hardware team that develops mission-critical electronics from the ground up. You’ll work closely with engineers and product developers to bring concepts to reality—one precise solder joint at a time. Key Responsibilities Precision Soldering: Assemble and solder fine-pitch SMDs (BGA, QFN, 0201, etc.) and through-hole components on multilayer PCBs using professional-grade soldering and rework equipment. Prototype Development: Support rapid prototyping for AI-enabled and sensor-integrated hardware platforms—essential in our iterative, fast-paced R&D cycles. Quality Assurance: Perform visual inspections and quality audits under magnification, adhering to IPC-A-610 Class 2/3 standards. Component Rework & Repair: Carry out micro-level rework, component replacement, and trace-level modifications without damaging sensitive boards. Tool Maintenance: Ensure soldering and inspection tools (microscopes, hot air guns, soldering stations) are calibrated and functioning optimally. Process Improvement: Provide feedback to improve PCB design for manufacturability and recommend better soldering practices. Collaboration: Work alongside hardware, firmware, and mechanical teams to ensure full-stack integration readiness. Candidate Profile Experience: 5+ years in PCB soldering, preferably in a product development or R&D environment involving precision electronics. Standards Knowledge: Working knowledge of IPC-A-610; certification preferred. Technical Mastery: Confident in handling rework of fine-pitch components using hot air and solder paste stencil methods. Attention to Detail: Capable of executing flawless solder joints under a microscope with high repeatability. Fast Learner: Ability to adapt quickly to evolving product designs and multi-board systems. Mindset: Startup-ready, hands-on, and proactive with a deep interest in emerging tech like AI hardware, smart sensors, and robotics. Domain Experience Prior experience working with medical electronics, robotics, defense-grade and AIoT hardware. Familiarity with high-frequency or impedance-controlled PCB assemblies. Exposure to industry 5.0 technologies—co-bots, human-machine interfaces, or assistive devices. Why Join ZenV Innovations? Build the Future: Be a key contributor to next-gen systems combining AI, edge computing, and human-machine synergy. Work with Purpose: Help create devices that improve quality of life, sustainability, and industrial performance. Grow Fast: With a compact, elite team and flat hierarchy, your skills, insights, and ideas directly shape the products. Tech Playground: From High end Processors to sensor fusion, you'll touch every layer of modern hardware design. Apply Now If you’re ready to apply your craftsmanship and soldering precision to transformative technologies, we’d love to hear from you. Send your resume to careers@zenvinnovations.com .

Pilot the project while organizing, coordinating, and governing the projects according to the qualification (scope, budget, schedule) Ensure timely completion of activities and meet market specific deadlines. Play active role in identifying and implementing process improvements. Complete daily checklist in timely manner. Ensure that the process documents are up to date and capture all new updates in the market. Ability to deal with fluctuating volume. Participate in scrum meetings - daily / weekly / monthly governance meetings with the client (as appropriate) Accountabilities Manage end to end project coordination - Requirement elicitation with OPS and ITEC, Referential set up, UAT, Migration, GO Live and Post GO Live activities. Adhere to the deadlines of specific Projects, custodian/market deadlines. Single POC for the Project (actuals, forecasts, CRC, CAB, escalation to SG project manager and OVS in case of any blocking situation or delay) Manage Project Life cycle through governance, stakeholder relationship and ensure overall success of the project. Performance management - Self. Activity Monitoring / Challenges Pilot the project while organizing, coordinating, and governing the projects according to the qualification (scope, budget, schedule) Ensure timely completion of activities and meet market specific deadlines. Play active role in identifying and implementing process improvements. 121 with the team leaders to track self performance and identify areas of improvement. Complete daily checklist in timely manner. Ensure that the process documents are up to date and capture all new updates in the market. Ability to deal with fluctuating volume. Participate in scrum meetings - daily / weekly / monthly governance meetings with the client (as appropriate) Key Performance Indicators Cost Estimate to be sent within 10-day SLA Feedback from stakeholders / Project Sponsors/ sg Project Manager/Team Leaders Ensure timelines on the Change Request is met Daily checklist Capable to manage multiple projects

As a Sales Operations Executive at our company, you will be responsible for enhancing efficiency, supporting high-performing sales teams, and operating at the confluence of strategy and implementation. Our team in Calicut, Kerala, is seeking an individual who is passionate about driving sales excellence to join us full-time at an entry-level/mid-level position. Your main duties will include improving sales procedures, managing CRM data effectively, deriving actionable insights, and aiding in the execution of sales strategies. You will collaborate closely with various departments to ensure smooth operations and contribute to revenue growth. Key Responsibilities: - Manage and enhance CRM systems and sales tools to streamline processes - Monitor and analyze crucial sales metrics and KPIs for reporting purposes - Assist in pipeline management and forecasting activities - Work with sales leadership on territory planning and performance evaluations - Uphold data accuracy standards and identify opportunities for process enhancements - Contribute to the onboarding and training of new sales team members Requirements: - Minimum of 1-2 years of experience in Sales Operations, Business Operations, or related fields - Proficient in analytical skills and in the use of Excel/Google Sheets and CRM platforms like Salesforce or HubSpot - Detail-oriented, adept at following processes, and capable of multitasking effectively - Strong communication skills and a collaborative approach to teamwork What We Offer: - A vibrant and inclusive work environment that encourages diversity - Opportunities for professional growth and development - Competitive salary and comprehensive benefits package - A team culture that values innovation, adaptability, and honesty If you are eager to drive impactful change and contribute to the expansion of our sales operations, we are excited to receive your application!,

As a key player in DBS Bank's commitment to supporting the growth of Small and Medium-sized Enterprises (SMEs) across Asia, your role as the Vice President of Credit Operations within the Institutional Banking Group is vital. You will be responsible for providing strategic leadership and oversight for all aspects of the credit operations function in Corporate and Investment Banking. This role is crucial to ensuring the efficiency, accuracy, and compliance of all credit-related processes, directly impacting the bank's profitability and risk management. Your main responsibilities will include ensuring the efficient and compliant execution of all stages of the credit lifecycle, from origination to post-disbursement. This encompasses activities such as offer letter preparation, facility documentation, and security documentation. You will be setting standards and ensuring adherence to internal policies, regulatory requirements, and best practices. Additionally, you will provide strategic direction, mentorship, and performance management for the credit operations team, driving continuous improvement initiatives and fostering a culture of excellence and operational efficiency. In this role, you will also be required to identify and implement process improvements, automation opportunities, and technological solutions to optimize workflows, reduce operational costs, and mitigate risk throughout the credit lifecycle. This includes overseeing the performance of external vendors involved in credit operations support services, negotiating contracts, and managing vendor relationships to ensure cost-effectiveness and service quality. Moreover, you will track and analyze key metrics related to credit operations efficiency, risk, and compliance, preparing regular reports and presentations to senior management. To excel in this position, you should have a minimum of 10-15 years of progressive experience in credit operations within a financial institution, with at least 5 years in a senior management role. Extensive knowledge of credit processes, regulatory requirements, and risk management practices is essential, along with proven leadership skills, analytical abilities, and excellent communication skills.,

You will be a part of the corporate finance department, responsible for making financial and investment decisions to maximize shareholder value through strategic planning and resource execution. Your role will involve managing end-to-end Accounts Receivable (AR) operations, including client billing, collections, gap identification, and audit support. Key responsibilities include ensuring timely and accurate customer invoicing, coordinating with internal stakeholders for billing compliance, following up on outstanding receivables, preparing AR aging reports and collection forecasts, analyzing trends, identifying gaps, and implementing corrective actions. You will also be involved in accounting software implementation, collaborating with cross-functional teams, preparing audit schedules, and ensuring timely closure of AR-related audit queries. To excel in this role, you should have a strong understanding of revenue cycle and AR processes, hands-on experience in ERP systems, advanced Excel skills, ability to manage multiple priorities, strong interpersonal and communication skills, and a problem-solving mindset. Additionally, you should be self-driven, detail-oriented, proactive, and willing to learn and grow on a daily basis. The ideal candidate should have 4-6 years of post-qualification experience, be a Chartered Accountant (CA) or hold an MBA degree, and preferably have experience in the service/technology/consulting industry. The compensation offered will be as per industry standards.,

Join our team as a Fund Accounting Team Leader, where you will oversee fund service operations and ensure accurate trade processing. Collaborate with clients and internal teams to resolve inquiries and manage escalations while driving efficiency and strengthening controls in a dynamic financial environment. As a Fund Accounting Team Leader within the Fund Service Operations team, you will manage trade operations and validate transactions for various clients. Your responsibilities will include ensuring timely and accurate fund accounting activities and net asset value calculations. You will be responsible for establishing policies and leading a motivated team to deliver exceptional service. Your key responsibilities will involve overseeing the accurate production of daily/monthly accounting activities, reviewing financial statements for timely sign-offs, establishing policies and guidelines for control compliance, developing efficient workflows within the team, leading, motivating, and managing the team effectively, implementing training solutions for team skill development, managing client relationships through proactive service delivery, resolving inquiries, and serving as an escalation contact, validating trades, ensuring accurate processing, and continuously strengthening the controls environment. Additionally, you will collaborate with partner locations for service delivery. To be successful in this role, you should understand Mutual Funds, Fund Accounting, and GAAP, have knowledge of the Securities industry and trading activities, exhibit strong analytical and organizational skills, prioritize tasks, manage multiple responsibilities, negotiate effectively in complex situations, hold a Chartered Accountant/MBA/Bachelors degree, and communicate effectively with clients and teams. Preferred qualifications include demonstrating management experience, analyzing and implementing process improvements, developing standardized workflows and hand-offs, leading training initiatives for team mobility, building relationships with JPMorgan Chase & Co. partners, driving proactive client service and requirements, and enhancing team skill sets through targeted training.,

As a Senior Accountant at Mastercard's Global Business Solutions Center (GBSC), you will play a vital role in managing Cash Accounting, Reconciliations, and Month-end closing for Mastercard entities worldwide. Your responsibilities will include preparing and reviewing General Ledger reconciliations, journal entries, and supporting accurate financial adjustments through Cash and sub-ledger transaction reviews and variance analysis. You will collaborate with international stakeholders and cross-functional teams to address queries, implement process improvements, and ensure compliance with regulations and reporting standards. Your role will involve supporting reporting activities, handling process improvements, and contributing to internal and external audits, including SOX compliance. You will identify process gaps, assess risks, and implement improvements to enhance operational efficiency. Additionally, you will manage special projects and initiatives, such as entity transitions, process improvements, and new acquisitions, while driving the usage of Artificial Intelligence (AI) and automations for process efficiencies. To excel in this role, you should possess a Bachelor's degree in accounting or finance, with an MBA/CA Inter preferred. Strong knowledge of accounting concepts, GAAP principles, subledger accounts, and excellent communication skills are essential. You should have strong analytical and problem-solving abilities, be results-oriented, and committed to customer service excellence. Experience with Oracle Financials, MS Excel, and AI technologies is beneficial. Working collaboratively in a team environment and maintaining a structured approach to deliverables are key to success. As part of the Corporate Finance Team within GBSC, you will be responsible for ensuring the confidentiality and integrity of information being accessed, complying with security policies, and reporting any suspected information security violations. Upholding Mastercard's security practices and completing mandatory security trainings will be crucial in fulfilling your corporate security responsibility.,

NTT DATA is looking for a Tax Specialist Advisor to join their team in Gurgaon, Haryana (IN-HR), India. As the Senior Manager, State Income Tax, you will be responsible for managing all aspects of state and local income and franchise tax compliance. This includes tasks such as compiling state workpapers, reviewing and filing annual tax returns, extensions, and quarterly estimates. You will also need to develop strong working relationships with management, finance, and other operating personnel worldwide. Your key responsibilities will include managing US State and Local Income Tax Compliance for multiple companies in various jurisdictions, ensuring all reporting obligations are met accurately and on time. You will also assist with State and Local Income Tax audits and appeals, research complex tax technical issues, and provide guidance to lower-level team members. Staying updated on current developments in state income tax legislation, supporting the quarterly tax provision process, and maintaining compliance calendars are also part of your role. To be successful in this position, you should have 7-10 years of experience in a large corporate tax environment, preferably with a Big 4 or similar background. Being a Chartered Accountant with a good understanding of state and local and franchise tax compliance processes is essential. Experience with State Income Tax Return preparation in OneSource, knowledge of accounting principles, and proficiency in Microsoft Office applications and SAP are required. You should also have the ability to manage multiple projects, identify process improvements, work in a fast-paced environment, and possess strong research and analytical skills. Excellent communication, collaboration, and interpersonal skills are crucial for this role. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, they have diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence solutions, as well as application development and infrastructure management. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success.,

As a Customer Success Manager at Greytip, you will be part of the LBU Implementation / Delivery Department responsible for onboarding high MRR customers and ensuring that client project expectations are met within the timelines. You will have the opportunity to work across various locations in Northern India, including Delhi, Mumbai, Rajasthan, UP, Punjab, or Gujarat, providing customer-facing support. If you enjoy problem-solving, meeting people, and making an impact, this role is ideal for you. Your main responsibilities will include visiting client locations regularly to retain and engage customers, coordinating with cross-functional teams to resolve client concerns, identifying at-risk clients and ensuring retention, and driving client success post-go-live. You will play a crucial role in collecting client requirements, communicating effectively between Implementation and Product teams, and contributing to process improvements based on field insights. To be successful in this role, you should have a minimum of 5 years of experience in team handling and customer-facing roles such as Customer Success or Account Management. Strong communication skills in English and Hindi are essential, and knowledge of other North Indian languages is a plus. You should be adept at problem-solving, building relationships, and delivering excellent customer service in a dynamic environment. A bachelor's degree is required for this position, with an MBA, M.Com, or M.Tech being preferred. Joining Greytip will allow you to work with some of India's top businesses, lead customer conversations, travel across the country, and contribute directly to the success of HR tech solutions. If you value ownership, empathy, innovation, and collaboration, this role offers an exciting opportunity for professional growth and development.,