Process Coordinator

Job Brief (Process Coordinator)

Job Title: Process Coordinator

Location: Head Office – Ghitorni Delhi

Reporting To: EA to Founder & CEO

Experience required – 2 to 5 years

Job Summary

The Process Coordinator is responsible for supporting and improving operating activities and manufacturing/service processes. This role ensures that workflows are efficient, documentation is accurate, and coordination across departments is smooth, resulting in timely execution and high service standards.

Job Responsibility

• Coordinate and monitor day-to-day activities to support efficient production and service operations.
• Assist in reviewing and improving processes and workflow efficiency across production and service departments.
• Oversee the work of production support staff and ensure alignment with schedules.
• Maintain and update process workflows, schedules, and documentation accurately.
• Prepare and support regularly scheduled reports for internal review.
• Answer and direct phone calls and coordinate with relevant stakeholders.
• Organize and schedule meetings, service appointments, and production reviews.
• Draft and distribute internal communication – memos, letters, and forms.
• Adhere strictly to safety and quality protocols while supporting a customer-focused culture.
• Provide support in addressing any process-related gaps in coordination or follow-through.
• Perform additional duties as required in the interest of smooth operations.

Qualification & Skills Required

• Graduate in any discipline.
• 2–4 years of experience in production coordination, service support.
• Ability to prioritize and manage multiple responsibilities effectively
• Team-oriented mindset with strong interpersonal skills
• Excellent written and verbal communication
• Attention to detail and ability to maintain accurate records
• Proficiency in MS Office (Excel, Word), Google applications and basic documentation tools
• Familiarity with production or service workflow systems

What We (Little Nap) Offer

• Competitive Salary: INR 3 Lakhs to 3.6 Lakhs per annum (depending on experience and skills of the candidate).
• Growth Opportunities: A fast-paced, dynamic environment that offers ample opportunities for career development and growth within the company.
• Work-Life Balance: Although the role requires a full-time commitment with 6-day work weeks, Little Nap offers a culture that supports personal and professional balance.

Connect with us for a successful and exciting career path with Little Nap Designs Pvt. Ltd.