58500 Networking Jobs - Page 31

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This specific role will be focused on delivering world-class support for Microsoft’s Surface devices. The team works in a dynamic environment with a shifting focus to support customer and business needs. Some examples of focus areas are technical customer escalations, new product readiness, frontline triage and support, tools and process improvement. This team and role provides a chance to contribute independently to enhance support practices across Microsoft's support organization. This role is a senior level position. The ideal candidate will bring significant experience troubleshooting at the networking layer. At the same time, the ideal candidate will also be excited to collaborate with a diverse set of stakeholders. We are seeking an Escalation Engineer who can tailor technical discussions to suit the audience's level of understanding. Candidate must have a strong familiarization with Copilot and a foundational understanding and curiosity for AI. Responsibilities Roles and Responsibilities Acts as a primary contact for moderate to highly complex (e.g., longer running issues or more sensitive issues) escalation issues for customers. Collaborates with various internal and external teams to resolve customer issues. Communicates with customers to understand their issue and improve their Microsoft experiences. Leads inter-regions or cross-group initiatives to improve customer support experience for a group of customers or a specific region/area. Address complex issues with extensive product knowledge and specialty, often requiring advanced customer skills in technically and politically sensitive situations. Handles escalated issues, removing barriers to resolve customer incidents. Ensures processes don't hinder resolutions. Guides Support Escalation team members and Delivery Partner advocates on managing complex technical cases. Manage customer relationships and document their cases thoroughly. Collaborate on technical issues across teams and products by liaising with resources from different groups as needed to resolve customer problems. Engage in consistent collaboration with Support Engineers across various levels and technology domains. Report software bugs and customer suggestions to the product group. Prepare and maintain technical documentation for the knowledge base, create and update user guides, FAQs, and support materials for customers, and develop and manage internal training materials to ensure team members are up-to-date with the latest technical information. Skills/Knowledge Good Communication Skills - Spoken and written English and Mandarin. Excellent demonstrated customer service skills Works well in a team environment Analytical Troubleshooting - Problem Solving Skills Customer Service - Customer Focused Skills Technical Aptitude - Ability to learn; current technical skills in Windows; Scenario/Solution understanding. Breadth Technical Experience PC Hardware knowledge (Surface Devices) Windows OS TCP/IP and general networking skills (Preferred) Basic understanding of Supply Chain Operations and Logistics Depth Technical Expertise Windows Networking (Preferred) OS Imaging (Preferred) Device Management Adaptive Communication Skills Ability to effectively share knowledge. Qualifications Required Qualifications: Language Skills – Must speak fluent Mandarin. Good Communication Skills - Spoken and written English (including technical writing), Excellent demonstrated customer service skills, five or more years industry experience with Microsoft products, Effective learning skills, Works well in a team environment, Strong problem-solving and troubleshooting skills. Preferred Qualifications 3 or more years of industry experience supporting Networking or OS imaging. Experience 5 or more years' experience in systems development, network operations, software support or I.T. consulting. Education (Preferred) B.S. Degree In C.S. Or E.E. Or Equivalent Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are building a planet scale multi-modal database from the ground up. You will be part of the team that is reimagining the databases in the era of LLMs by deeply integrating AI into all parts of the stack. As a Software Engineer, you will collaborate with a team of passionate engineers, driving ideas to impactful results in a fast-paced environment. You will be working on building and using system-level software (e.g., distributed systems, operating systems, databases, networking, etc.). You are experienced in software engineering from ideation and architecture design, to writing high-quality code, to shipping. Successful engineers in our team have problem solving, design, coding and debugging skills, drive for execution and results, rigor in delivering quality software and a desire for continuous learning. Our team values a friendly, collaborative atmosphere with a passion for technology, and we believe that a diverse team with diverse perspectives that applies empathy and uses great communication skills helps deliver superior products and is key to success. This is a great opportunity to challenge yourself, grow your career, and influence the next generation of computing at Microsoft. Responsibilities This will be an individual contributor role with the majority of time focused on coding responsibilities. Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years experience with Kubernetes 1+ year(s) experience with cloud technologies, including, but not limited to Azure, AWS, Google Cloud Currently programming/coding in your current or most recent role. Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Us SCRJ Real Estate and Solutions Pvt. Ltd. is one of the leading developers in Dholera Smart City, committed to building a modern city with smart infrastructure and high-quality development. We are expanding our dynamic sales team to meet growing demand and are looking for experienced professionals with a passion for real estate and a deep understanding of customer needs. Key Responsibilities: Generate and convert leads through field sales, networking, digital sources, and walk-ins Conduct client meetings, site visits, and project presentations at Dholera Smart City Maintain relationships with new and existing clients to achieve monthly sales targets Provide accurate information on projects, plots, legal processes, and investment potential Follow up with clients through calls, emails, and meetings to close deals Coordinate with the CRM and documentation team for post-sales activities Stay updated with market trends, project rates, government schemes, and Dholera development updates Represent the company in a professional and trustworthy manner at all times Requirements: Minimum 2 years of proven real estate sales experience (preferably in plots/land/development projects) Must have good knowledge or prior working exposure to Dholera Smart City or surrounding areas Strong communication, negotiation, and presentation skills Self-motivated, result-oriented, and confident in client handling Must be open to traveling within Dholera and nearby cities for business meetings and site visits Basic knowledge of documentation and legal terms in real estate Perks & Benefits: Attractive salary + High incentives on sales Travel allowance for site visits and client meetings Opportunity to grow with Dholera’s booming real estate market Supportive management, training, and career advancement

🧭 Key Responsibilities Identify and engage prospective enterprise clients through field visits and networking Present and promote products/services tailored for large businesses Maintain and grow relationships with decision-makers and influencers Achieve sales targets by closing deals and managing leads effectively Provide regular market insights and feedback to the sales team

Job Title: Senior Wireless Network Engineer Experience Level: 5+ Years Department: Network Engineering / IT Infrastructure Job Type: Full-time Reporting To: Network Manager / IT Infrastructure Head About the Role We are seeking a Senior Wireless Network Engineer with deep technical expertise in enterprise WLAN solutions. In this role, you will be responsible for the support, maintenance, and optimization of large-scale wireless networks. You will work closely with cross-functional teams to ensure seamless wireless connectivity, enforce network security standards, and proactively troubleshoot complex wireless issues in mission-critical environments. What You Will Do Manage, support, and troubleshoot enterprise-grade WLAN infrastructures. Analyze, isolate, and resolve Wi-Fi-related issues, ensuring high availability and performance. Work with Mobility Controllers (AOS 8 & AOS 10), Access Points (APs), and Aruba Central. Design and review RF layouts, ensure adherence to 802.11 standards, and perform spectrum analysis as needed. Collaborate with network and security teams on VLANs, QoS, AAA configurations (RADIUS/TACACS), and firewall policies. Deliver technical support in high-pressure environments with enterprise clients. Maintain documentation of wireless infrastructure, incidents, configurations, and upgrades. Required Qualifications & Experience5+ years of hands-on experience in managing and troubleshooting WLAN solutions in large enterprise environments. In-depth knowledge of 802.11 standards, RF design principles, and enterprise Wi-Fi troubleshooting tools. Experience with Aruba Mobility Controllers (AOS 8 & AOS 10), Access Points, and Aruba Central. Solid understanding of network segmentation (VLANs), QoS, authentication protocols, and network security best practices. Strong problem-solving, analytical thinking, and communication skills. Prior experience providing premium-level support to enterprise customers. Preferred / Nice to Have Experience with SD-Branch solutions, AI-powered networking, or network automation. Familiarity with scripting and automation tools like Python, Ansible, or similar. Aruba certifications (ACMX, ACMP, ACCX) or equivalent industry certifications are a plus. Why Join Us Be part of a highly skilled and collaborative team working on cutting-edge networking technologies. Opportunity to engage with global clients in complex enterprise environments. Work in a flexible, innovation-driven culture that supports growth and continuous learning.

Role Responsibilities: Manage the full recruitment cycle, from job posting to onboarding. Source and attract candidates using various channels, including job boards and social media. Conduct initial interviews and assess candidate qualifications and fit. Coordinate interview schedules and communicate with candidates throughout the process. Maintain an up-to-date database of candidate information and recruitment metrics. Develop strong relationships with hiring managers to understand staffing needs. Provide recommendations for improving the recruitment process and candidate experience. Participate in job fairs and networking events to promote company openings. Assist in creating job descriptions and determining interview criteria. Facilitate pre-employment assessments and background checks. Ensure compliance with all relevant labor regulations and company policies. Collaborate with the HR team to implement retention strategies and optimize team dynamics. Monitor industry trends and competitor practices for recruitment strategy enhancement. Utilize HR software for applicant tracking and reporting purposes. Prepare and present recruitment strategies and metrics to management.

Sales Generation: Selling various banking products like savings accounts, current accounts, term deposits, debit/credit cards, and third-party products like insurance and mutual funds. Customer Acquisition: Identifying and acquiring new customers for the bank through various means, including direct sales, referrals, and networking. Relationship Management: Building and maintaining relationships with existing customers to promote further sales and ensure customer satisfaction. Lead Generation: Identifying potential customers and generating leads through various methods like cold calling, market research, and networking. Sales Targets: Meeting and exceeding assigned sales targets on a monthly and periodic basis. Compliance: Ensuring all sales activities adhere to the bank's compliance guidelines and regulatory requirements. Market Research: Staying updated on market trends and competitor activities to identify new opportunities and challenges. Customer Interaction: Handling customer queries, providing product information, and addressing customer concerns. Travel: Extensive travel within the assigned area to meet with customers and conduct sales activities

Location: Zirakpur Job Type: Full-Time Experience Required: 1–3 Years in Real Estate Sales Salary: 15-25K + Incentives Job Summary:We are seeking a dynamic and motivated Sales Executive with proven real estate experience to join our growing team. The ideal candidate will have a strong understanding of the real estate market, excellent interpersonal skills, and a passion for helping clients find their ideal property. You will be responsible for lead generation, client management, and closing sales for residential and/or commercial properties. Key Responsibilities:Generate leads through networking, referrals, site visits, digital platforms, and cold calling Meet with clients to understand their property needs and preferences Present and promote residential and/or commercial properties to prospective buyers Coordinate and conduct site visits, property tours, and open houses Maintain a database of leads and follow up regularly to nurture client relationships Negotiate and close deals, ensuring client satisfaction and company revenue targets are met Stay updated with market trends, property values, and legal regulations Collaborate with marketing and operations teams for lead support and post-sale coordination Prepare necessary documentation (e.g., agreements, proposals) and ensure legal compliance.

About the job Job Description: CNC Rotary Table Sales Engineer - Chennai Region Company: AXIS ENGINEERING SOLUTIONS Location: Delhi-NCR, Tamil Nadu, India Job Summary: Axis Engineering Solutions is a leading provider of advanced CNC machine tool accessories, and we are seeking a dynamic and results-oriented Sales Engineer to promote and sell our range of high-precision CNC rotary tables within the Chennai region. The ideal candidate will possess a strong technical understanding of CNC machining processes, excellent sales and communication skills, and a proven track record of achieving sales targets in the machine tool industry. This role involves identifying new business opportunities, building strong customer relationships, providing technical expertise, and ensuring customer satisfaction. Responsibilities: Market Research and Lead Generation: Identify potential customers within the Chennai region across various industries such as automotive, aerospace, die & mold, general engineering, and educational institutions that utilize CNC machining. Conduct market research to understand customer needs, application areas, and competitive landscape for CNC rotary tables. Generate leads through various channels including direct visits, cold calling, networking, attending industry events (like ACMEE in Chennai), and leveraging online resources. Customer Relationship Management: Build and maintain strong, long-lasting relationships with new and existing customers, including machine tool builders, dealers, and end-users (CNC job shops, manufacturing units). Understand customer requirements and provide tailored solutions based on our product portfolio of standard and high-performance rotary tables (indexing, continuous, multi-axis, horizontal, vertical, etc.). Act as the primary point of contact for customers, addressing their inquiries, providing technical support, and resolving any issues promptly. Technical Sales and Product Promotion: Present technical information and value propositions of our CNC rotary tables effectively to customers, highlighting features like accuracy (indexing accuracy within seconds), rigidity, load capacity (vertical, horizontal, circumferential load in Newtons), speed (maximum rotation in min-1), and compatibility with different CNC machine controls. Conduct product demonstrations and application studies to showcase the capabilities and benefits of our rotary tables in improving machining efficiency, precision, and multi-axis capabilities. Prepare and deliver technical proposals, quotations, and participate in tender processes. Collaborate with the application engineering team to provide pre-sales technical support, including feasibility studies and integration advice. Sales Target Achievement and Reporting: Develop and execute sales strategies to achieve and exceed assigned sales targets for the Chennai region. Maintain accurate sales records, track progress, and provide regular sales reports to the management, including lead generation, sales pipeline, and order forecasts. Analyze sales data to identify trends and opportunities for growth. Product and Industry Knowledge: Maintain a thorough understanding of our CNC rotary table product range, including technical specifications (e.g., table diameter, center height, through-hole diameter, clamping system and torque, reduction ratio), features, and benefits. Stay updated on the latest trends and advancements in CNC machining technology, particularly related to rotary axes and multi-axis machining. Monitor competitor activities and market developments. Collaboration and Coordination: Work closely with internal teams, including marketing, application engineering, and customer support, to ensure seamless customer experience. Provide feedback from customers to the product development team for continuous product improvement. Qualifications and Experience: Bachelor's degree or Diploma in Mechanical Engineering, Production Engineering, or a related field. Minimum of 2-5 years of experience in technical sales within the CNC machine tool industry, preferably with direct experience in selling rotary tables or related accessories (e.g., chucks, automation systems). Strong technical knowledge of CNC machining principles, machine tool operations, and the role of rotary tables in enhancing machining capabilities. Proven track record of achieving sales targets and building strong customer relationships. Excellent communication, presentation, and negotiation skills. Ability to understand and interpret technical drawings and specifications. Strong problem-solving and analytical skills. Self-motivated, target-oriented, and able to work independently. Willingness to travel extensively within the Chennai region to meet with customers. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Knowledge of the local industrial landscape and existing customer network in the Chennai region is a significant advantage. Desired Candidate Profile: Enthusiastic and passionate about sales and technology. Strong prospecting and lead generation abilities. Excellent interpersonal and relationship-building skills. Ability to work effectively in a team environment. Computer proficiency and ability to generate sales reports. Compensation: Negotiable, based on experience and qualifications.

Job Description Maxpine Group is looking for Sales Manager to join our dynamic team and embark on a rewarding career journey. The Sales Manager will be responsible for managing client relationships, handling high-potential clients directly, and ensuring the successful closure of deals. The role requires someone with excellent leadership, communication, and negotiation skills to meet sales targets and drive revenue growth. Roles and Responsibilities Ø Responsible for generating business to the company. Ø Achieve targeted sales closures and generate customer walk-ins from the leads assigned. Ø Cultivate and maintain strong relationships with existing channel partners, ensuring their continued engagement and commitment to promoting our services. Ø Drive new sales through Channel partners and reference network. Ø Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Ø Able to Understand the Products and Services Offered by the Company. Skills and requirements Ø 3+ years of experience required in the real estate industry. Ø Strong networking and relationship-building skills. Ø Good communication and presentation abilities. Ø Results-oriented with a proven track record of meeting and exceeding sales targets. Ø Ability to work independently combined with excellent interpersonal skills. Ø Dynamic, aggressive, result oriented and self-starter with an ability to work independently.

Looking for experienced candidates having sales experience in real estate He should be having good communication and networking skills He is required to connect with customer right from first call till site visit and closure

🚀 Role: Field Sales Executive 📍 Location: Delhi(East, West & South) 🏢 Company: Apna – India’s #1 Job Platform 🕒 Experience: 6 months 🎓 Education: Graduate/Postgraduate 🛵 Must Have: Bike + Valid Driving License + Laptop 🌟 About Apna: Welcome to Apna – India’s largest professional networking platform for the working class! 🚀 Founded in 2019, now present in 890+ cities 👥 5+ crore users and 500,000+ employers 💰 Backed by Tiger Global, Sequoia, Lightspeed, Owl Ventures & more 📈 On a mission to enable livelihoods for billions Join us and be a part of our unicorn journey! 🦄✨ 🔥 About the FOS Team: Our Field Operations & Sales (FOS) team is the driving force behind Apna’s rocket-speed growth 🚀. We’re market movers, client converters, and deal closers – and we’re looking for more superheroes to join the league! 💪🦸‍♂️ 🎯 What You’ll Do: 🧲 Hunt & Farm: Identify and acquire SMB customers on-ground ☎️ Cold Calling: Reach out, pitch, and convert leads 💼 Solution Selling: Understand client needs & sell recruitment solutions 📝 Onboarding: Help clients post their first job and go live 💬 Objection Handling: Tackle queries on pricing, competition, and product 🧠 Be the Brand: Represent Apna with energy, passion & professionalism 🧠 Skills & Must-Haves: 📚 Graduate/Postgraduate 🛵 Two-wheeler with valid DL 🧍‍♂️ People’s person & team player 🌍 Willingness to travel extensively in assigned territory 💡 Self-starter with strong communication & negotiation skills 🎁 Perks: 💸 Competitive salary + performance incentives 🌱 Learning, growth & career advancement 🎉 Be part of a mission-driven, high-energy team Ready to hustle and grow with us? Apply now and let’s build something amazing together! 💼🔥

🚀 Role: Field Sales Executive 📍 Location: Delhi(East, West & South) 🏢 Company: Apna – India’s #1 Job Platform 🕒 Experience: 6 months 🎓 Education: Graduate/Postgraduate 🛵 Must Have: Bike + Valid Driving License + Laptop 🌟 About Apna: Welcome to Apna – India’s largest professional networking platform for the working class! 🚀 Founded in 2019, now present in 890+ cities 👥 5+ crore users and 500,000+ employers 💰 Backed by Tiger Global, Sequoia, Lightspeed, Owl Ventures & more 📈 On a mission to enable livelihoods for billions Join us and be a part of our unicorn journey! 🦄✨ 🔥 About the FOS Team: Our Field Operations & Sales (FOS) team is the driving force behind Apna’s rocket-speed growth 🚀. We’re market movers, client converters, and deal closers – and we’re looking for more superheroes to join the league! 💪🦸‍♂️ 🎯 What You’ll Do: 🧲 Hunt & Farm: Identify and acquire SMB customers on-ground ☎️ Cold Calling: Reach out, pitch, and convert leads 💼 Solution Selling: Understand client needs & sell recruitment solutions 📝 Onboarding: Help clients post their first job and go live 💬 Objection Handling: Tackle queries on pricing, competition, and product 🧠 Be the Brand: Represent Apna with energy, passion & professionalism 🧠 Skills & Must-Haves: 📚 Graduate/Postgraduate 🛵 Two-wheeler with valid DL 🧍‍♂️ People’s person & team player 🌍 Willingness to travel extensively in assigned territory 💡 Self-starter with strong communication & negotiation skills 🎁 Perks: 💸 Competitive salary + performance incentives 🌱 Learning, growth & career advancement 🎉 Be part of a mission-driven, high-energy team Ready to hustle and grow with us? Apply now and let’s build something amazing together! 💼🔥