Market Research & Customer Co-ordination Assistant Manager Banjara Hills Office

DESIGNATION : Market Research & Customer Co-ordination Executive
DEPARTMENT : Sales & Marketing Department
DIRECT REPORTING TO : Sales & Marketing Head or Sales & Marketing Senior Manager or Sales & Marketing Manager
NEW POSITION/BACK FILL : New Position
DIRECT REPORTEES : –
JOB LOCATION : Banjara Hills Office

Description

• About Avnflex

Founded in 1992 by the visionary Gopikishan Ji Atasniya, Avnflex has established itself as a leader in the packaging industry. Over the years, the brand has expanded its horizons, achieving remarkable success and introducing flexible packaging solutions that cater to a wide array of industries.

At Avnflex, we take pride in delivering top-notch, innovative packaging materials tailored to meet our customers’ specific needs. Leveraging the latest technology, we ensure superior quality and exceptional service to our clients.

Our expertise spans diverse sectors, including:

• Food Packaging
• Pharmaceutical Packaging
• Agriculture Packaging
• Home & Personal Care Products Packaging
• Industrial & Special Application Packaging

With a commitment to excellence and customer satisfaction, Avnflex is your trusted partner for all your packaging needs.

For more details about our company and product offerings, visit our website at www.avnflex.co.

• Job Purpose:

We are looking for a high-performing Market Research & Customer Co-ordination Assistant Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

• Responsibilities:

• Be responsible for the maintenance, development and integrity of the customer database, ensuring the data is accurate, current and consistent
• Getting New Leads by targeting new clients and building good sales funnel
• Designing and implementing a strategic sales plan that expands the company’s client network and ensures its strong presence.
• Serve as the primary point of contact for the customer database, identifying opportunities to improve marketing systems and data management
• Assist staff in using the database to support their business operations
• Develop and implement new sales initiatives, strategies and programs to capture key demographics.
• Contribute to team effort by accomplishing related results as needed.
• Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies.
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
• Answer all phone calls and emails directed to the customer care department and deal with them as possible or provide detailed information to forward on to the appropriate individual.
• Develop and maintain an effective working relationship with all in office and works personnel as required
• Correspondence with buyers or Marketing team regarding order closing date and other information as required after taking confirmation from PPC department.

• Requisite Skills:

• 1+ years’ B2B Market Research Experience
• Excellent people management skills.
• Strong decision-making abilities.
• Strong understanding of customer and market dynamics and requirements.
• Ability to develop comprehensive multimedia marketing plans.
• Superior interpersonal, relationship building with strong customer orientation.
• Strong sense of process orientation and problem-solving at both strategic and functional level.
• Good communication skills both verbal & written.
• Familiarity with CRM software working.
• Sound knowledge of MS-WORD, MS-EXCEL & MS-POWERPOINT, MS – OUTLOOK.
• Committed to continuous education through workshops & reading books.

• Desired Skills:

• Good Presentation skills
• Analytical skills
• Proactive
• Coaching & Mentoring
• Planning & Organizing
• Active Listening & Responsiveness
• Concise Communication
• Using Technology to boost Productivity
• Leadership

Education: MBA/PGDM
Relevant Experience: Relevant experience as a market research analyst for the company’s customer database building.
CTC per annum: Salary as per Industry Standards + Incentive as per company standard
Will I travel? Must Travel within the citywithin the city if required.
Preferred Domain: Manufacturing & B 2 B Products Marketing company.
Total Experience: 1 – 2 Years of Exp. as Market Research Analyst
Monthly Net Salary: