Manager Sales- Study Abroad

Role Overview

Role Summary

You are a proven Sales leader with hands-on experience in setting up and managing direct to consumer consultative sale team

You have managed a team consisting of Sales Managers and Inside Sales executives with minimum team size of 30 and are looking to take your next career step in a very fast paced, demanding market.

You are comfortable working with high-ticket-size products which require focused nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in an extremely competitive sales environment and have been at the top 10 percentile of your team.

You are an extremely Data driven individual with an experience of building and scaling up Sales processes

What willyou be doing?

• Leading a team of 10-15 Admissions Counsellors and 1-2 TLs.
• Providing strategic leadership to the team for achieving monthly and quarterly enrolment/ revenue and collection targets
• Owning the complete sales closing life cycle for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship management
• Monitoring the Sales Pipeline for your team and to ensure quality of the Sales funnel
• Monitoring the training provided by Team Managers to existing Admissions Counsellors on Right profiling of learner, Program knowledge, Sales closure techniques
• Controlling the attrition of team by managing and nurturing sales talent.
• Setting up team’s performance standards using key Input and Output metrics and monitor the team’s overall performance against the set goals.
• Establishing the uniqueness and effectiveness of upGrad’s model of online learning.

Desired Characteristics

• Individual with outstanding English communication (written and verbal) and interpersonal skills.
• 3+ years of experience in sales in B2C ideally. Education sales experience preferred but not essential.
• Experience of handling Inside Sales team will be an advantage
• Solution oriented with effective problem-solving skills
• Excellent People Orientation
• Great listeners, and trustworthy individuals who can bond with both Internal and external stakeholders.
• Individuals with the ability to approach any situation with patience and very strong empathy
• Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets
• Passion to always deliver the highest levels of customer service
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable

*We are also open for Ahmedabad Location as Managers *

*Interested candidates can send resume to kopal.kedia@upgrad.com*