Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JOB DESCRIPTION
Job Title
Manager _ P3
Department
Projects and Development Services (PDS) Operations
Reporting to
Global Project Management Leader
Job Summary/ Goals
Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and play an important role in delivering consistent and qualitative outcomes for JLL Clients. You will be managing a team of individuals who will operationally support Projects and Development Services (PDS).
You will be acting as a Group Operations Lead for PDS Operations and will be accountable for the service delivery of your team members. At a high level you will be accountable in ensuring stable PDS Operations, wherein you will be accountable for overall employee life-cycle management: Recruitment, Development, Salary review, Promotion, and providing day-to-day support.
A very high degree of independence is required on a day-to-day basis but will be responsible to the PDS Operations to provide agreed level of services, defined by targeted KPIs in line with policies and procedures. Manage administrative and recruitment matters in consultation. Act as the contact for interaction and escalations with the parties related to the service delivery and work closely with different stakeholders. You will also have responsibility to ensure continuous performance improvement and sharing best practices within the team and across all regional functions.
Duties and Responsibilities
The candidate needs to have a background in construction management and be familiar with industry best practices
Provide support to Stakeholders, Directors in the delivery of real estate led developments; carry day to day delivery responsibility and demonstrate the ability to lead team for successful delivery of projects.
Assist in the coaching and development of subordinate team members in the delivery of service excellence.
Manage multiple Team Leads – PM and deliver SLA and efficient project support
Aligning and planning the work in accordance with the approved project programme and reporting on progress as required. Establishing effective methods to learn from experience and to mitigate future risks.
Utilize and embed JLL best practice tools and processes including the use of technology to support delivery.
Be able to interpret a brief from a client or stakeholder and convert into a delivery plan.
Demonstrate the ability to take ownership of medium / large sized projects for Project Management assignments.
Understand and comply with business risk and project delivery parameters including compliance in respect scopes of service agreed by others.
Capture and share knowledge and be involved with the development of service improvement and innovation as part of the JLL way.
Take a leadership role as part of personal development planning.
Represent the company in a professional and diligent manner at all times
Carry out project healthchecks, audits and other control / compliance functions in accordance with standard process
Supporting reporting and communication activities
Soft Skills:
Clear and effective verbal and written communication skills.
Demonstrate proactivity in delivering the role.
Strong time management and ability to multitask - prioritizing tasks, manage deadlines for reporting, and handle multiple assignments concurrently.
Adaptability and Flexibility to changes in work priorities.
Strong problem-solving skills to identify and resolve challenges / roadblocks
Ability to work well as part of a virtual team, collaborating with individuals from varied backgrounds and locations, to facilitate effective cross-cultural communication across regions
In-depth knowledge of performance metrics
Skill and education Requirements
Bachelor's degree in Construction Management, Engineering, or related field
10 – 15years of experience in construction project management or related role
Proven work experience as an established PM Leader and previous experience in setting up Project management capability
Familiarity with construction best practices and quality control procedures
Proficiency in project management software and tools for integration with general contractors
Strong organizational and time management skills
Excellent people management , communication and interpersonal abilities
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
