Lead Assistant Manager

Job Description

Lead Assistant Manager EXL/SM/1356933 Emerging Finance & AccountingKochi Posted On 14 May 2025 End Date 28 Jun 2025 Required Experience 15 - 20 Years Basic Section Number Of Positions 1 Band B2 Band Name Lead Assistant Manager Cost Code D004946 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 950000.0000 - 1100000.0000 Complexity Level Back Office (Complexity Level 4) Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Emerging Sub Group Emerging Business Unit Organization Emerging Finance & Accounting LOB Back Office SBU Operations Country India City Kochi Center IN Kochi SEZ C19 Skills Skill ACCOUNTS RECEIVABLE CLIENT MANAGEMENT TEAM MANAGEMENT Minimum Qualification B.COM Certification No data available Job Description Excellent understanding of O2C - Cash Application, Billing, Invoicing, Pricing & Collections O2C/AR Cycle Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. Providing coaching and feedback to team members to enable them to improve their performance Handling Escalation Provide inputs on process and system to the team Good understanding of client reporting and performance management. Should be able to interpret data to create meaningful information & analysis. Should take ownership of the client and shows accountability. Should have in-depth knowledge of key performance indicators. Should be able to assess the training and development needs as per the process requirement. Competencies Required: Responsible for day to day Operations management Ability to develop and maintain client relationship and coordinate with other stakeholders at Client location and Offshore team in India Providing coaching and feedback to Offshore team members to enable them to improve their performance Periodic client reporting and conducting quality audits Should have strong O2C process experience covering Cash Application, Billing, Collection and Dispute management end to end understanding and flow. Ability to identify inefficient/ineffective processes and give recommendations to enhance controls and efficiency. Ensure compliance with internal policies and procedures, external regulations and information security standards Driving Quality initiatives in the process to attain measurable positive results Ensure relevant accounting guidelines and policies are properly and consistently applied Introducing process metrics and reporting on a weekly, monthly and quarterly basis Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required Ability of handling process related issues, queries and escalated transactions Industry experience/knowledge and business acumen required Should be flexible and agile to manage special projects Present data to managers, clients, and other stakeholders Assist management in the decision-making process by preparing budgets and financial forecasts Skill Requirements: Qualifications Graduate/Masters in Accounting/CA/MBA - Finance Good accounting knowledge which includes, preparation of JE and AR knowledge (Cash Application, Billing, Collections, Dispute management. At least 10 years of deep operational experience as part of the O2C process, with depth understanding on Cash Application, Dispute management, Collection, Billing etc. Basic Excel skills and knowledge of ERP SAP/Oracle, is desired Strong numerical skills with an attention to detail Good written and Oral communication skills Ability to prioritize & multi-task Exhibits meticulous attention to detail Excellent problem solving & analytical skills Workflow Workflow Type Back Office