Kinaxis Supply Chain Developer & Support Specialist

0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role: Application Developer & Support specialistPrimary Skill – KinaxisLevel – 8, 9, 10, 11Locations – Surat/Mumbai/Hyderabad/Bengaluru/Chennai

Summary

As an Application Developer & Support specialist, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing supportand enhancements to existing applications while ensuring that all development work adheres to best practices and standards.

Roles & Responsibilities

  • Responsible for managing a team of 6-8 members
  • Review the tickets, categorize tickets as L1.5, L2 , L3, Service requests or minor enhancements and assign to appropriate Supply / Demand specialists and ensure ticket are closed within the SLA
  • Manage all priority Business impacting issues are taken it to closure
  • Do status reporting of tickets, minor enhancement to the client. Provide status update to client in the weekly, monthly etc. ticket review call
  • Manage minor enhancement delivery, review solution design, test script, code, review, documentation, etc.
  • Ensure team members are available to provide support during outside business hours
  • Manage Kinaxis upgrade activity coordinating with Kinaxis vendor
Must Have
  • Should have very strong Kinaxis authoring experience, supply chain algorithms
  • Deep understanding of Kinaxis configuration, data management, and functionality between Demand and supply.
  • Good knowledge in Supply planning functional and technical
  • Good knowledge of Sales & Operations process flow, configuring resources in Kinaxis
  • Should have Kinaxis integration experience and manage data flow between upstream/downstream system
  • Ability to analyze data, identify issues, and develop solutions within Kinaxis
  • Ability to manage projects, timelines, and resources effectively
  • Develop and maintain technical design document related to application development
  • Good Vendor management skills
  • Understanding of ITIL principles and techniques
  • L2, L3 and development experience
  • Practiced ITIL process like Incident mgmt., Problem Mgmt., Change Mgmt., Knowledge Mgmt. etc.
Good to have
  • Kinaxis scripting experience
  • Knowledge Inventory optimization
  • Kinaxis system upgrade experience
  • Strong understanding on Agile application development experience
Skills: minor enhancements,kinaxis rapidresponse,change management,vendor management,kinaxis configuration,itil principles,inventory optimization,incident management,knowledge management,supply planning,kinaxis,sales & operations planning (s&op),application development & support,technical documentation,kinaxis integration,itil processes (incident, problem, change, knowledge mgmt),data analysis,sales & operations process flow,agile application development,kinaxis scripting,supply chain planning,kinaxis authoring,problem management,data management,project management,supply chain algorithms,demand supply planning,demand planning

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