Inside Sales Executive

Job Description

Job Description Key Responsibilities Connect with existing customers over phone / email and upsell / cross sell products and services offered by the organization. ◆ Introduce products and services with prospects referred by resellers / partners and engage them to attend periodic webinars for generating sales. ◆ Work in harmony with field sales team and product implementation teams for maximum customer satisfaction. ◆ Attend weekly/ monthly trainings on products and services to enhance knowledge and give better initial information about products and services to prospects. ◆ Co-ordinate with training team to conduct sessions for clients to maximize their utilization of our products/services and address any questions or challenges they may encounter. ◆ Maintain accurate records of customer interactions, transactions, and feedback in CRM/ERP software. ◆ Meet monthly and quarterly targets as provided from time to time by the team lead. Requirements:  Bachelor's degree in Business Administration, Marketing, Information Technology, or related field.  Proven experience in inside sales, sales support, or account management roles, preferably in the IT industry.  Excellent communication and interpersonal skills, with the ability to engage effectively with clients at all levels.  Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.  Familiarity with CRM software and proficiency in Google Workspace / Microsoft Office for maintaing data in excel / google sheets and preparing presentations.  Ability to work independently and collaboratively dealing with multiple departments.  Prioritization and time management skills to handle multiple tasks and deadlines effectivel Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Quarterly bonus Schedule: Day shift Fixed shift Monday to Friday Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Inside sales: 2 years (Preferred) B2B sales: 1 year (Required) Application Deadline: 03/06/2025 Expected Start Date: 05/06/2025