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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture in India

2 years

0 Lacs

Kolkata West Bengal India

Posted:1 day ago| Platform:

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Skills Required

support maintenance development software model technology server network kubernetes gcp dataflow gitlab helm reliability analysis troubleshooting devops enablement deployment scaling orchestration templating monitoring logging splunk communication presentation management

Work Mode

Remote

Job Type

Full Time

Job Description

Project Role :

Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :

Kubernetes

Good to have skills :

Dynatrace APM, GCP Dataflow, GitLab CI/CD

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationPrimary skill - GKE (Google Kubernetes Engine),Linux,GCP Secondary skill - GitLab,ArgoCD,Helm,DYNATRACE Key responsibilities: - Monitor and support all installed systems and infrastructure - Optimize and troubleshoot Kubernetes environments for performance and reliability. - Re-creation, analysis, troubleshooting and diagnosis of incidents. - DevOps enablement and support. - Provide technical guidance and support for GKE-related projects. - Collaborate with development and operations teams to ensure seamless deployment and scaling of applications. Technical experience: - 2+ years of experience with Kubernetes and container orchestration. - Strong expertise in Google Kubernetes Engine (GKE) and GCP - Experience with CI/CD pipelines and DevOps practices. - Hands-on experience with installing, troubleshooting Kubernetes platforms. - Experience with Helm or any other templating tools. - Experience with Gitlab and ArgoCD or similar tools. - Experience with monitoring, logging tools preferably Prometheus, Grafana, Splunk, Loki or DYNATRACE. Professional attributes: - Good in verbal, written communication and presentation; interacting with clients at varying levels. - Good team player. - Implementing best practices for container orchestration and management.

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Infra Tech Support Practitioner