Identity & Access Management Engineer

Do you enjoy Cybersecurity?

Join our Digital Technology Cyber Security Team

As a IAM Engineer, you will be responsible for:

• Support and resolve end user’s Active Directory, DNS, PKI, CyberArk related incidents, requests, and Changes.
• Provide Level 2 support, monitoring and maintenance for Identity and Access technologies such as Active directory, DNS, PKI, CyberArk etc.
• Engaging higher-level support teams and third-party vendors for escalation and collaboration.
• Providing first-line support and coordinating escalations for both major and minor incidents within the IAM domain.
• Adhere with ITIL change management processes.
• Ensure all incidents in the IAM queue are resolved within the agreed SLA and that solutions comply with security guidelines.
• Provide 24/7 on-call support on a rotational basis.
• Engage in project work alongside senior team members to develop and demonstrate learned skills.
• Maintain and develop documentation for supported applications.
  

To be successful in this role you Must have:

• Experienced (2–3 years) in enterprise Active Directory environments with expertise in user object issue, authentication, replication, Group Policy, DNS, SSL certificates management, and CyberArk.
• Strong understanding of Active Directory authentication protocols, including Kerberos, NTLM, and LDAP.
• Troubleshoot and resolve user authentication, account lockout, and access issues.
• Working knowledge of Public Key Infrastructure (PKI) and digital certificate management, with a focus on their implementation and role in Active Directory authentication and LDAP-based directory services.
• Handson experience in auditing and monitoring Active Directory environments, leveraging PowerShell scripting to automate and simplify administrative operations.
• Strong technical knowledge of Windows Server operating systems (2012, 2016, 2022), with practical experience configuring and managing core infrastructure services such as ADDS, DNS, DHCP, and Certificate Authority (CA).
• Good understanding of the TCP/IP protocol suite and associated networking technologies
• Strong analytical, problem solving and troubleshooting skills.
• Team player with a positive attitude and strong communication skills.
• Effective written and verbal communication skills.
• Hands-on experience with ServiceNow.
  

Good to have:

• Microsoft certifications (e.g., MCSA, Microsoft Certified: Identity and Access Administrator Associate).
• Experience in hybrid environments (on-prem AD + Azure AD).
• Bachelor’s degree in computer science
• Proven ability to own complex initiatives and ensuring successful delivery.
• Excels in dynamic settings with strong multitasking and independent work capabilities.
  

Work in a way that works for you.

• working remotely from home or any other location up to five days a week
• Term-time availability with the ability to work EU or US shifts as required
  

Working with us

Working for you

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs.
• Additional elected or voluntary benefits
  

About Us:

Join Us:

R150566