Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.VIL is an equal opportunity employer committed to diversifying its workforce.
Role
Core Audits and Tool ManagementJob Level/ DesignationM3-General Manager
Function / Department
CoG / Active Ops / CPM
Location
Pune
Job Purpose
- To efficiently devise processes to perform audits of key parameters for Core products under domains like VoLTE, Data, VoWiFi, Cloud, IN, Charging, VAS, Signaling, DRA/STP, CS, LD & Enterprise and ensure 100% compliance
- Enabling operational guidelines and best practices across CFTs under Core
- Responsible to identify new area of standardization to negate impact thru audits and regulations
- Managing tools and automation setups that are developed to enhance service efficiency.
Key Result Areas/Accountabilities
- Responsible for planning, implementation of audit and thereby issuing a compliance audit report for all Core domains.
- Ensure 100% compliance by timely executing correction for all agreed audit process.
- Handling audit correction tasks in structured manner without any impact to existing service.
- Maintaining calendars for each audit process at regular intervals.
- Identify the critical area of improvement through inhouse audit across domain and share the action with relevant teams
- Ensuring all process are applicable to new nodes before taking live traffic
- Automation of audit setups with internal/external resources where ever applicable
- Implementation of modern techniques of automation to achieve ease in the process and fast implementation
- Special Accentuality on compliance towards requirements from TRAI/DoT and maintaining consistency
- Managing existing and new tool related to service testing, KPI checks, deviation detection etc.
- Supporting Cross function teams to adhere and comply to all processes set and are governed centrally at regular interval.
- Handling team of 5-6 resources to deliver tasks assigned with high level of performance standards
Core Competencies, Knowledge, Experience
- Expertise in Core and cloud in multiple OEM’s - Nokia, Ericsson, Cisco, Mavenir, Huawei, ZTE
- Expertise in Core design and architecture with profound understanding of call flows
- Strong team player
- Excellent communication & inter-personal skills, strong customer focus & seamless approach.
- Timely decision making and risk assessment skills.
Must Have Technical / Professional Qualifications
- BE/B.Tech (E&C). Cloud Certification (will be a plus), 15+ years of experience in Core and cloud domain with hands on knowledge of Core products of multiple suppliers
- Certification in audit domain is an added advantage
Vodafone Idea Limited
(formerly Idea Cellular Limited)An Aditya Birla Group & Vodafone partnership
