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1.0 years

2 - 4 Lacs

India

On-site

Urgently hiring Female Tele Caller for Debt collection process. Required experienced candidates for the above posts (DRA preferred) Minimum one year experience required. To achieve collections and recovery for assigned delinquent customers. To follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans). Maintain MIS daily. Please forward your resume at cochincollection11@gmail.com or WhatsApp at 6282106583 Criteria - Good communication skill Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Commission pay Ability to commute/relocate: Palarivattom, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Tele caller: 1 year (Required) Work Location: In person

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0.0 - 1.0 years

0 - 0 Lacs

Palarivattom, Kochi, Kerala

On-site

Urgently hiring Female Tele Caller for Debt collection process. Required experienced candidates for the above posts (DRA preferred) Minimum one year experience required. To achieve collections and recovery for assigned delinquent customers. To follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans). Maintain MIS daily. Please forward your resume at cochincollection11@gmail.com or WhatsApp at 6282106583 Criteria - Good communication skill Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Commission pay Ability to commute/relocate: Palarivattom, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Tele caller: 1 year (Required) Work Location: In person

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4.0 years

0 Lacs

Gurugram, Haryana, India

On-site

About Cityfurnish: Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we grow and scale! Role Overview We are looking for a Team Leader- Collections to oversee a team responsible for recovering outstanding payments, achieving monthly targets, ensuring regulatory compliance, and maintaining strong customer relations. This role blends leadership, strategy, and hands-on recovery operations. Key Responsibilities 1. Target Achievement & Strategy Drive collections to meet/exceed monthly recovery goals; analyze performance metrics (e.g., Collection Efficiency, bucket resolution) and execute correct actions Develop effective collection strategies for different account segments. 2. Team Leadership & Coaching Lead and mentor collection agents; conduct 1:1s, team meetings, performance reviews and training sessions. Monitor attrition and shrinkage; implement retention and contingency plans. 3. Customer Accounts & Recovery Manage escalations, sensitive cases, and high-risk accounts, including negotiation of payment plans and settlements 4. Reporting & Analytics Track KPIs: calls made, aging buckets, attrition/shrinkage rates, customer satisfaction. Deliver regular operational reports, root cause analyses, and improvement plans. 4. Compliance, Audit & Documentation Ensure full adherence to internal policies, legal/regulatory frameworks, and audit standards. 5. Process & Operational Excellence Identify and implement process improvements, new tools or technologies to enhance efficiency and reduce costs. Share knowledge and best practices with cross-functional teams. Required Skills & Competencies Functional 3-4- years in collections; minimum 1-2 years in leadership. Strong negotiation, communication, and conflict-resolution abilities. DRA Certified. Resilience under pressure; manages ambiguity in complex/dynamic environments. Qualifications Bachelors degree in business, finance, or related field preferred; equivalent experience may qualify . Key Performance Metrics Monthly & cumulative collections vs targets. Reduction in delinquency aging (30+/60+/90+ bucket improvements). Team attrition and shrinkage control. Compliance and call-quality audit scores. Customer satisfaction and dispute resolution rates. Please fill in the google form if you feel you are a good fit and can thrive in the fast paced environment - https://docs.google.com/forms/d/1lCem8CTOBqIGdp0u603Ul2rgUBYkPnsCRQHbDSGhvo8/edit

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0.0 - 31.0 years

1 - 3 Lacs

South Dum Dum, Kolkata/Calcutta

On-site

Required Tele Callers & Filed Executives Age- 18 to Any Salary- 9K to 25K Experience- (fresher candidate also apply) Experience candidate required Minimum 1 month working experience in Tele Calling & Delivery related job. Candidate must have strong personality, honest, quick learner, must have capacity to handle any taff situation &good sense of humor. Job role - Need to collect the overdue amount from the delinquent customer of Bank &Microfinance. DRA certify candidate are more preferable. Please update your home location & resume cv our chat box * direct company walk in interview Mobile 79808:35833

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5.0 years

3 - 12 Lacs

Ahmedabad

On-site

.Job Description for the position of Business Development Manager OR Sr Sales Manager Job Category: Senior Relevant Experience: 5+ years Location: Ahmedabad (WFO) Total Experience: 5+ Years Notice Requirements: Immediate - 30 Days Education Department OR Group: ED - Sales Bachelor Degree Qualification: Salary Range: Best In Industry 1. Job Briefing EvinceDev (Evince Development) is looking for talented candidates as per the requirements described here. Following are the brief points of the Job requirements Fluent in Oral & Verbal English communication Experience in lead generation through LinkedIn Sales Navigator, Email Marketing Campaigns, Cold Calling, and Data Research & Outreach for North America and Europe. Experience dealing with C-Level Executives and Decision Makers. Experience handling the entire Lead Generation, Pre-Sales, Closure and Post-Sales handover of the project, independently. Experience handling a team of Lead Generation & Data Research Analysts. Experience in handling discussion with Lead over the call and handling the entire Consultation cycle. Experience in closure of Custom Web & Mobile Technologies as Node.js, React, ASP.NET, Angular, Swift, React Native, etc. on TMM, Full-Time Resource Augmentation and Fixed Price. Experience in verifying the Pre-Sales documentation such as FRD, SRS, Proposal and MSA. Experience in managing day to day activities, follow ups, calls of own & respective team members Experience in creating new strategies for Lead Generation & implementation of plan to generate qualified leads Ability to work under pressure and manage team effectively. Ability to manage Team target & achieve the same, apart from individual target. Experience in using Data Research Tools such as Apollo.io CRM as HubSpot, and Sales Automation Tools. 2. Must Have Skills Following are the minimum mandatory skills requirements Experience with lead generation, handling entire pre-sales, project closure for Custom Web & Mobile technology. Should have at least achieved a revenue of USD 400,000 in the last fiscal year Should have experience managing a team of BDE’s, DRA, and Business Analyst. 3. Primary Skills: Following are the minimum mandatory skills requirements Demonstrable problem solving, prioritization and organizational skills Proficient in Client Communication, Written Communication and Consultation & Escalation Proficient in lead generation, sales strategy, project closure Proficient in achieving high-volume Sales Proficient in managing BDE's team member Strong Sales Strategy Creation Experience Strong experience in creating & reviewing Project Documents 4. Good To Have: Following are the minimum mandatory skills requirements Experience in closing deals for e-commerce technologies and platforms such as Shopify Plus, Magento, Custom CMS, and other custom e-commerce solutions under Time & Material, Full-Time Resource Augmentation, and Fixed Price models Job Type: Full-time Pay: ₹304,279.80 - ₹1,200,000.00 per year Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Business development: 3 years (Required) total work: 3 years (Required) Language: English (Preferred) Work Location: In person

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1.0 - 3.0 years

1 - 2 Lacs

Cuddapah

On-site

Hiring for Field Collection Executive. Experience : 1 - 3years. Location : Kadapa Skills :- Recovery Agent , Flexible to travel. Certification : DRA Certificate Gender : Male Salary : Upto 22000 Notice Period : Immediate joiner If interested drop me your resume to 9000410775 Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month

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0.0 - 3.0 years

3 - 12 Lacs

Ahmedabad, Gujarat

On-site

.Job Description for the position of Business Development Manager OR Sr Sales Manager Job Category: Senior Relevant Experience: 5+ years Location: Ahmedabad (WFO) Total Experience: 5+ Years Notice Requirements: Immediate - 30 Days Education Department OR Group: ED - Sales Bachelor Degree Qualification: Salary Range: Best In Industry 1. Job Briefing EvinceDev (Evince Development) is looking for talented candidates as per the requirements described here. Following are the brief points of the Job requirements Fluent in Oral & Verbal English communication Experience in lead generation through LinkedIn Sales Navigator, Email Marketing Campaigns, Cold Calling, and Data Research & Outreach for North America and Europe. Experience dealing with C-Level Executives and Decision Makers. Experience handling the entire Lead Generation, Pre-Sales, Closure and Post-Sales handover of the project, independently. Experience handling a team of Lead Generation & Data Research Analysts. Experience in handling discussion with Lead over the call and handling the entire Consultation cycle. Experience in closure of Custom Web & Mobile Technologies as Node.js, React, ASP.NET, Angular, Swift, React Native, etc. on TMM, Full-Time Resource Augmentation and Fixed Price. Experience in verifying the Pre-Sales documentation such as FRD, SRS, Proposal and MSA. Experience in managing day to day activities, follow ups, calls of own & respective team members Experience in creating new strategies for Lead Generation & implementation of plan to generate qualified leads Ability to work under pressure and manage team effectively. Ability to manage Team target & achieve the same, apart from individual target. Experience in using Data Research Tools such as Apollo.io CRM as HubSpot, and Sales Automation Tools. 2. Must Have Skills Following are the minimum mandatory skills requirements Experience with lead generation, handling entire pre-sales, project closure for Custom Web & Mobile technology. Should have at least achieved a revenue of USD 400,000 in the last fiscal year Should have experience managing a team of BDE’s, DRA, and Business Analyst. 3. Primary Skills: Following are the minimum mandatory skills requirements Demonstrable problem solving, prioritization and organizational skills Proficient in Client Communication, Written Communication and Consultation & Escalation Proficient in lead generation, sales strategy, project closure Proficient in achieving high-volume Sales Proficient in managing BDE's team member Strong Sales Strategy Creation Experience Strong experience in creating & reviewing Project Documents 4. Good To Have: Following are the minimum mandatory skills requirements Experience in closing deals for e-commerce technologies and platforms such as Shopify Plus, Magento, Custom CMS, and other custom e-commerce solutions under Time & Material, Full-Time Resource Augmentation, and Fixed Price models Job Type: Full-time Pay: ₹304,279.80 - ₹1,200,000.00 per year Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Business development: 3 years (Required) total work: 3 years (Required) Language: English (Preferred) Work Location: In person

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0.0 - 31.0 years

1 - 3 Lacs

Ponda

On-site

Collection of various banking process. DRA Certificate.

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0.0 - 31.0 years

1 - 2 Lacs

Dapodi, Pimpri-Chinchwad

On-site

DRA

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1.0 - 2.0 years

3 - 5 Lacs

India

On-site

Designation: Collection Manager / Collection Supervisor / Team Leader Job Description Hi-tek Syndicate is A PAN INDIA LEVEL collection agency with its headquarters in New Delhi.The organization was incorporated in 1993 and is a pioneer in Banking and NBFC collections. We have presence in Delhi, bihar, jharkhand, mohali, kolkata,jaupur,agra, lucknow,hisar and panipat Compliance Ensure compliance with business policy, collections procedures and audit requirements Monitor compliance and audit requirements with down team during location visit Measures of Success (Define the Outcomes expected of the role) Compliance score Skills set required - Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions - Strong team management skills. - Well versed in MS-Excel. - Forecasting skills - Good communication and interpersonal skills with evidence of teamwork and collaboration - Excellent listening, problem solving, analytical skills and Conflict management skills Must Have Qualification Graduate Degree or equivalent educational qualifications Loans and Credit Card knowledge along with good understanding of Collection Processes Relevant Experience in the field. 1. Team Leader - Minimum 1-2 Year Required in Collection Process. 2. Collection Supervisor - Minimum 2-3 Years Required in Collection Process. 3. Collection Manager - Minimum 5-8 Years Required in Collection Process. * 3-4 years Team management experience in Collections. Preferred Industry: Loan / Credit Card / Banking Collections Role: Collection / Recovery Manager Employment Type: Full Time, Permanent Education: Any Graduate / Postgraduate Job Type: Full-time Salary: Negotiable Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus License/Certification: DRA (Debt Recovery Agent) Certificate (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

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0 years

2 - 6 Lacs

Noida

On-site

Responsibilities Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage Qualifications btech Range of Year Experience-Min Year 7 Range of Year Experience-Max Year 17

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0.0 - 4.0 years

0 - 0 Lacs

Vikaspuri, Delhi, Delhi

On-site

Designation: Collection Manager / Collection Supervisor / Team Leader Job Description Hi-tek Syndicate is A PAN INDIA LEVEL collection agency with its headquarters in New Delhi.The organization was incorporated in 1993 and is a pioneer in Banking and NBFC collections. We have presence in Delhi, bihar, jharkhand, mohali, kolkata,jaupur,agra, lucknow,hisar and panipat Compliance Ensure compliance with business policy, collections procedures and audit requirements Monitor compliance and audit requirements with down team during location visit Measures of Success (Define the Outcomes expected of the role) Compliance score Skills set required - Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions - Strong team management skills. - Well versed in MS-Excel. - Forecasting skills - Good communication and interpersonal skills with evidence of teamwork and collaboration - Excellent listening, problem solving, analytical skills and Conflict management skills Must Have Qualification Graduate Degree or equivalent educational qualifications Loans and Credit Card knowledge along with good understanding of Collection Processes Relevant Experience in the field. 1. Team Leader - Minimum 1-2 Year Required in Collection Process. 2. Collection Supervisor - Minimum 2-3 Years Required in Collection Process. 3. Collection Manager - Minimum 5-8 Years Required in Collection Process. * 3-4 years Team management experience in Collections. Preferred Industry: Loan / Credit Card / Banking Collections Role: Collection / Recovery Manager Employment Type: Full Time, Permanent Education: Any Graduate / Postgraduate Job Type: Full-time Salary: Negotiable Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus License/Certification: DRA (Debt Recovery Agent) Certificate (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

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0 years

0 Lacs

Anupgarh, Rajasthan, India

On-site

33486BR Noida Responsibilities Job description Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage Qualifications btech Range of Year Experience-Min Year 7 Range of Year Experience-Max Year 17

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0 years

0 Lacs

Vijayawada, Andhra Pradesh, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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2.0 - 31.0 years

2 - 3 Lacs

Sector 47, Gurgaon/Gurugram

On-site

Job description We are looking for a self-driven and competent Executive-Collections/ Sr. Executive-Collections to facilitate our collection process and trace and contact B2C clients for collection of outstanding payments. To be successful in this role, you must possess knowledge of the B2C collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments Role & responsibilities Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments Negotiating suitable payment plans. Take actions to encourage timely debt payments Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Assist in improving collection strategies to drive continuous improvement in the collections process. Research and resolve payment discrepancies. Verify clients and customers who appear to be potential defaulters. Aggressively work on hard recovery of bad debts, insolvent clients, defaulters and fraud cases. Find/trace and contact clients to ask about their overdue payments Manage field executive for recovery. Preferred candidate profile 1. Minimum 2.5 years of experience in a B2C collections/ recovery role. 2. Strong verbal and communication skills. 3. Ability to work in a deadline driven and target-based role. 4. Ability to speak persuasively and listen critically 5. Knowledge of MS-Office is a must. 6. DRA will be advantage

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0.0 - 31.0 years

1 - 3 Lacs

Wadala, Mumbai/Bombay

On-site

Urgent Hiring for Tele Collection Officer Location - Wadala Age-19 to 40 in between salary -13k to 20k + incentives (depends on interview) Education - 10 th and 12 th pass above Experience- Fresher /Experience Gender-Both DRA or non-DRA can apply x bucket to right off (personal loans, credit cards, business loans) Skills-Good communication, Basic Excel Language-Kannada Day Shift-9.30 to 6.30 pm (Note-Need immediate joiners) send your cv on 9579312776

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5.0 - 31.0 years

3 - 4 Lacs

Ranchi

On-site

· To visit in the banks to take new NPA cases in our company’s name for recovery. · To assign the work to the subordinate staff and monitor them on daily basis. · To take the reporting from their staff by email/as per company norms. · To visit the banks to know about the bankers feedback about our staffs working. · To visit defaulting borrowers (high value) for pressurizing them to pay the Banks dues and further follow-up with them for settlement with the Bank. To know their borrowers financial position and willingness to pay the bank's dues & assess the market value/status of the property mortgaged. To Visit their mortgaged property for survey and knowing its status, market value, occupancy etc. , and take its photo for company and Bank reporting purpose. · In case borrower does not deposit any money (within limited time), push the process further for seizing the mortgaged property (with police and magistrate help) after obtaining DMs orders (legal process). · Finding buyers for the property, assist the Bank in auctioning the same and recovering the banks dues. · Raising the bills to banks (through our Delhi office) as per their respective fee schedules and getting our payment from banks. · To call the banker to know the status of each case and remove hurdle (if any) and move forward to push the cases towards finality. · Thereby help in growing the business in the area allocated · To make 6-7 visits per day, send google location from each site, and send daily report to Head office through whats app and email. Required Candidate profile:- · Minimum 6-8 year of relevant recovery experience. · Should have own vehicle to commute. · Should have experience of team handling from 4-5 people · Excellent communication in regional language. · Should be willing to travel to different locations across state. · Candidates having DRA certificate are first preferable. · Preferred Sarfesi experience or, BANK RECOVERY/ CREDIT CARD/INSURANCE.

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0 years

0 Lacs

Ghaziabad, Uttar Pradesh, India

On-site

1.Should have knowledge of ACTD & CTD format of Dossier. 2.Should have knowledge for Dossier preparation for the ROW markets. 3.Can review all documents related to dossier preparation such as Quality and administrative documents. 4.Coordination with various departments such as F&D,Quality assurance, Production, Quality control etc. for collection of various technical documents required for registration. 5.Knowledge of ICH Quality guidelines.

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1.0 - 3.0 years

3 Lacs

Gurgaon

On-site

Job Title: Collection Executive – NBFC (Payday Loans) Location: MG Road Experience: 1–3 years (Payday loan segment preferred) Certification: DRA Certified (Mandatory) Key Responsibilities: Follow up with customers for overdue payday loan repayments via calls/visits. Negotiate and settle payments while ensuring compliance with RBI & DRA guidelines. Handle field visits and skip tracing of default borrowers. Maintain accurate records of collections, promises to pay, and escalations. Coordinate with legal and internal teams for recovery actions. Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Food provided Work Location: In person Expected Start Date: 28/07/2025

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes. Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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0.0 - 31.0 years

2 - 7 Lacs

Thousand Lights, Chennai Region

On-site

About Company: Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other. We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities. Role & responsibilities 1.Perform inbound & Outbound Customer calls . 2. Explaining about Credit and Cibil Score to the customer. 3 . Understand credit concerns customers have when their loan or credit card gets rejected . 4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus . Preferred candidate profile 1. Hindi is Mandatory Perks and benefits 1. No Night Shift ( Only General shift 9:30am -6:30 pm) 2. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000) 3. Providing DRA Certification 4. Half Yearly Increment & Annual Increment 3. Salaries paid on time 4. Freshers will be preferred Interested Candidates share your resume to : Azeem- 9940261421 E- Mail ID : azeem@creditmantri.com

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0.0 - 31.0 years

2 - 2 Lacs

Koppal

On-site

Visiting Customer for Outstanding amount Collection Fix the Appointment for Collection Reminder and Followup calling on P2P update the interactions in system Qualification: Under Graduates / Min HSC Passed Exp Mix - 100% Exp ( Min 3 to 6 month Experience in Collections ) Location : Mentioned Location BELLARY GULBARGA KOPPAL Standard BGV to be considered DRA CERFICATE IS MUST

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0.0 - 31.0 years

1 - 4 Lacs

Bagalkot

On-site

Field Collection executive - DRA certificated candidate required - Door to door to visit - Daily collection - 8 to 10 visit per day - Bike and DL Required - petrol allowance 3000 per month - salary - 15 to 20 k CTC per month - incentives 10k based on performance CITY PIN CODE PINCODS BAGALKOT 587116 BAGALKOT 587311

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