ERP Manager (Jewelry Industry )

Job Title ERP Manager (Jewelry Industry)

Experience - 6+ years

Work Location Kolhapur, Maharashtra

Job Summary:

We are looking for an experienced ERP Manager to lead the implementation, maintenance, and optimization of Synergics ERP. The role involves managing ERP projects, ensuring system security, supporting end-users, and improving business processes through technology. This position offers an exciting opportunity to drive digital transformation, streamline operations, and enhance IT efficiency within the organization.

Responsibilities:

Oversee the implementation, maintenance, and optimization of Synergics ERP.

Collaborate with cross-functional teams to analyze business requirements and deliver ERP solutions.

Ensure system availability, performance monitoring, and cybersecurity compliance.

Manage ERP projects, including system upgrades, customizations, and third-party integrations.

Provide technical support and training to end-users.

Develop and enforce IT policies, data security measures, and compliance standards.

Work closely with vendors and consultants for system improvements and issue resolution.

Generate performance reports and data-driven insights for management decision-making.

Stay updated with industry trends and emerging technologies in ERP and IT infrastructure.

Key Performance Indicators (KPIs):

[KPI 1 – Deliver ERP upgrades/customizations on time and within budget.

[KPI 2] – Resolve 80% of ERP-related support tickets within 24-48 hours.

[KPI 3] - Identify X% cost savings in IT operations and ERP maintenance.

Experience Required: 6+ years in ERP Management

Education: Bachelor's Engineering / Bachelor of Technology in Computer Science or related field (Master's degree preferred).

Skills Required:

Hands-on experience with Synergics ERP or similar ERP platforms.

ERP-related certifications are preferred.

Strong understanding of business processes, workflows, and automation.

Proficiency in database management & SQL.

Excellent problem-solving & troubleshooting skills.

Strong project management & leadership abilities.

Effective communication skills (technical & non-technical stakeholders).

Knowledge of cybersecurity best practices & IT compliance.