Ecommerce Manager

Job Summary:

E-commerce Manager

Key Responsibilities:

1. Strategic Account Management

• Build and nurture long-term relationships with category teams and decision-makers at key e-commerce platforms.
• Lead negotiations for annual terms, joint business plans, and category-level partnerships to enhance brand visibility and drive growth.

2. Sales and Financial Planning

• Develop and implement strategic sales plans to meet revenue and profitability goals.
• Monitor account-level performance metrics; analyze sales trends to ensure monthly, quarterly, and annual targets are consistently achieved.

3. Category Development

• Collaborate with internal teams (Product Line Managers, Marketing, Supply Chain, Pricing) to optimize listings, A+ content, and promotional assets.
• Identify category gaps, growth opportunities, and emerging trends within the online consumer durables market to inform strategic initiatives.

4. Promotions and Campaign Management

• Plan and execute visibility campaigns, exclusive launches, and discount-driven events in collaboration with e-commerce partners.
• Evaluate campaign ROI and effectiveness; adjust promotional strategies to maximize impact.

5. Inventory and Supply Chain Coordination

• Liaise with supply chain teams to ensure optimal inventory levels, minimizing stockouts and overstock situations.
• Partner with e-commerce operations teams to streamline delivery processes and enhance customer satisfaction metrics.

6. Data Analytics and Reporting

• Leverage analytical tools to track platform performance, market dynamics, and shopper behavior.
• Generate actionable insights and performance reports to inform business decisions and forecast future trends.

Qualifications & Skills:

• Education:

  PGDM/MBA from a reputed institute.

• Experience:

  5-8 years of experience managing key e-commerce accounts (Amazon, Flipkart, Quick Commerce) preferably in the consumer durables or FMCG sectors.

• Technical Skills:

  Proficient in MS Office (Excel, PowerPoint, Word); experience with data analytics tools is a plus.

• Domain Knowledge:

• Strong understanding of e-commerce ecosystems, platform policies, and category management.
• Familiarity with online marketing tactics, platform algorithms, and promotional tools (AMS, Flipkart Ads, Lightning Deals, etc.).