Dev Business Analyst, Principal

Business Analyst with 8 or more years’ experience in software development of complex systems such as Enterprise Resource Planning systems and surrounding integrations and technology and is adept at simplifying intricate processes and gathering diverse requirements.

Key Responsibilities

• Requirement Elicitation: Collaborate with stakeholders to gather and analyze detailed business, user, and technical requirements for software development projects.
• Process Decoding: Break down intricate processes to understand workflow, identifying areas for improvement and alignment with project goals.
• Solution Definition: Translate requirements into clear solution specifications that guide developers in creating software features and functionalities.
• Documentation: Create detailed documentation, including user stories, use cases, and functional specifications, to guide the development team.
• User Experience (UX): Advocate for user-centric design, ensuring software interfaces are intuitive, user-friendly, and aligned with user needs.
• Process Improvement: Identify opportunities for process optimization, both within the development cycle and broader business operations
• Visionary: Responsible for contributing to the strategic direction and defining business requirements to meet industry, regulatory and legal requirements.
• Training: Provide functional and technical guidance to the product development and support team.
• Testing: Contribute to the quality of deliverables by Acceptance Testing (Function Testing) enhancements.
• Delivery: Complete tasks on time and meeting quality standards.

• Support: Assist Support and Services teams as needed, for example:

• Provide education to the customer on how to use the product and what is supported to help achieve the users goal.
• Confirm enhancement requests for functionality beyond the product’s current design intent.
• Confirm bugs which need to be approved by the Business Analyst for correction.

Key Requirements/Experience

• Proven experience in software development methodologies
• Strong problem-solving skills and analytical skills
• Ability to multi-task
• Self-teacher in acquiring technical skills
• Superior communication skills, mastering the 7 C’s of communication: clear, correct, complete, concrete, concise, considered and courteous.
• Comfortable speaking 1 on 1 and in group settings
• Experienced presenter and exposure to MS Project.
• Proficient written communication skills and experience in MS Word.
• Able to explain complex subjects and rephrase content to ensure everyone has the same understanding
• Active listener and courteous of other’s

• Strong English language skills.

Basic Qualifications:

• Bachelor's degree in a related field (e.g., Business Administration, Computer Science, Information Technology)
• Experience in business analysis, system requirements gathering, and documentation
• Strong knowledge of development lifecycles and methodologies.

Preferred Qualifications:

• Experience with Infor OS and ION or similar integration technologies.
• Experience in the Enterprise Resource Planning (ERP) product domain.
• Project Management or leadership skills.