636 Csm Jobs - Page 2

About this role Scrum Master to handle phases of Agile planning, Standups, Planning Iterations, Product Lifecycle & conduct ceremonies. Hands-on experience in more than 1 projects with agile SAFE rollout in a global organization JD: Hyderabad based for Agile Scrum Master to handle phases of Agile planning, Standups, Planning Iterations, Product Lifecycle & conduct ceremonies. Hands-on experience in more than 1 projects with agile SAFE rollout in a global organization. Need to mandatorily work closely with the client team and need to come to Hyderabad based office at least two working days every week.

Scrum Master: Excellent skills in Agile and Scrum mtethodologies Scrum Master certification (CSM or PSM) Strong working experience in Scrum and Agile processes Delivery Experience of complete software development with latest engineering practices like TDD, pair programming, DevOps concepts to name a few. Skill in interpersonal communication, negotiation, and conflict resolution. Demonstrated work experience in a team environment Strong teaching/mentoring skills especially for teams that are new to scrum processes. Experience in Java & AWS Technology Stack.

OrangeMantra is looking for Customer Success Manager to join our dynamic team and embark on a rewarding career journey We are looking for a customer success manager who can provide ongoing support to our clients and network with them The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials ResponsibilitiesEstablish clear client retention goalsPromote the value of the productPromote value through customer experienceReview customer complaints and concerns and seek to improve the customer experienceRequirementsA successful CSM should have strong communication and relationship-building skills They should also be analytical and data-driven, with the ability to use data to identify trends and opportunities for improvement They should be customer-focused and results-oriented

Overview This role combines the expertise of a Data Analyst with the leadership and project management skills of a Technical Program Manager. The Data Analyst & TPM will be responsible for collecting, analyzing, and interpreting data to drive informed decision-making, while also managing technical programs from initiation to closure, ensuring successful delivery and meeting project objectives. Primary Responsibilities: Initiate, plan, execute, monitor, and close cross-functional technical programs. Develop and manage program roadmaps, timelines, and budgets. Identify and manage program risks and issues. Communicate program status and progress to stakeholders. Collaborate with technical teams to ensure successful program delivery. Conducting and facilitating Scrum events like Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Ensuring these events are productive and adhere to Scrum guidelines. Keeping meetings on time and focused. Helping the team improve their self-organization and self-management. Fostering an environment of open communication and collaboration within the team. Collaborating with the Product Owner to ensure the product backlog is prioritized and refined. Helping the team define and maintain quality standards. Ensuring that deliverables are up to quality standards at the end of each Sprint. Qualifications Skills and Experience: Knowledge of Scrum and Agile Methodologies Strong Communication and Facilitation Skills Conflict Resolution Skills Problem-Solving Skills Leadership and Coaching Skills Organizational Skills Empathy and Interpersonal Skills Ability to Work Independently and as Part of a Team Experience with project management methodologies (e.g., Agile, Waterfall). Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team.

SUMMARY Business Analyst/Scrum Master Our client, a leading Fortune 500 IT solutions company, is in need of an experienced Business Analyst/Scrum Master to join their team. The company is committed to providing straightforward and adaptable solutions for complex business challenges. With a workforce of over 1,500 professionals, they offer technical and domain expertise across various platforms and industries, assisting enterprise companies in enhancing productivity, efficiency, and optimizing their technology investments. Notice Period: 0-30 days Experience: 5-11 years Responsibilities: Work closely with stakeholders to comprehend business requirements and transform them into functional and non-functional specifications Facilitate communication and collaboration between the development team and product owner Lead and assist the Scrum team in implementing Agile methodologies and best practices Perform analysis and offer insights to drive continuous improvement within the team and projects Ensure successful delivery of high-quality software products within the agreed timelines Requirements Requirements: Demonstrated experience as a Business Analyst or Scrum Master Thorough understanding of Agile methodologies and frameworks Exceptional communication and interpersonal skills Ability to prioritize and manage multiple tasks concurrently Strong analytical and problem-solving capabilities Bachelor’s degree in Computer Science, Business, or related field Relevant certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are a plus

About the Role: Grade Level (for internal use): 11 S&P Global - Corporate About the Role: Scrum Master - IT Infrastructure The Team Digital Technology Services (DTS) is a part of the Digital Solutions corporate function. Within DTS, the Business Management team is committed to achieving optimal business performance, seamless vendor relationships, maintaining sound financial stewardship, and executing programs effectively to deliver value to our customers. Responsibilities and Impact In this position you will be a member of the DTS Business Management team and work in close partnership with Transformation Coaches/team to increase the effectiveness of SAFe/Agile practices and overall business agility. Specifically, the individual in this role will be a Scrum Master/Team Coach for an Agile team, performing the following but not limited to: Acting as Servant leader and coach to Agile teams, fostering self-organization, high-performing team dynamics, continuous flow, and relentless improvement. Facilitating team events and processes, supporting teams and Agile Release Trains (ARTs) in delivering value. Educating Agile teams to maximize efficiencies and performance from Lean-Agile principles and practices to consistently deliver customer value. Managing risks, mitigate impediments, and negotiate dependencies within and across Agile teams. Working with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team. What Were Looking For: Basic Required Qualifications : Bachelors degree preferred in Business, Technology, or Operations. Certified SAFe Scrum Master, CSM, A-CSM, or equivalents. Basic knowledge of Technology Infrastructure and/or the software development life cycle (SDLC); understand other engineering processes and methodologies and leverage other techniques to provide value to a team/enterprise. Demonstrated experience in facilitating and optimizing Scrum/Agile frameworks. Ability to eliminate obstacles and blockers to help teams deliver value for our customers, and to identify, mitigate, and escalate risks. Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching, and mentoring. Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations. Ability to facilitate constructive debate and resolve disagreements and conflicts constructively. Proven willingness to learn, a positive attitude, and an ability to work in a fast-paced, high demand work environment. A Team First mindset and an ability to build and sustain trust at all levels across the organization. Excellent communication, collaboration, and interpersonal skills. Additional Preferred Qualifications : Total 10+ years of experience with a strong track record (2+ years) of Scrum Master experience for internal Products in high-growth environments, with experience in the SAFe framework highly preferred. Domain knowledge is a big plusKnowledge of various Agile and engineering processes and methods (Infrastructure, Operations, Software Engineering), can speak intelligently about them and leverage other techniques to provide value to a team/Enterprise. Prior experience with ADO, JIRA, etc will be helpful. Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ---- IFTECH202.2 - Middle Professional Tier II (EEO Job Group)

About The Role Key Responsibilities: Guide and coach the team on Scrum practices and principles. Facilitate daily stand-ups, sprint planning, retrospectives, and other Scrum ceremonies. Remove impediments and shield the team from external distractions. Collaborate with Product Owners to manage the product backlog. Promote a culture of continuous improvement and high performance. Ensure transparency and effective communication within the team and stakeholders. Strong scrum practices implementation and able to be scrum master for 2+ teams at once - Knowledge on Quality assurance activities across different types of projects such as SW development, maintenance, testing and test automation Very good with collaboration and stakeholder management Can work by self to unblock teams from the point of collaboration Qualifications: Certified Scrum Master (CSM) or equivalent. Proven experience in a Scrum Master role. Strong understanding of Agile methodologies. Excellent communication and leadership skills. Ability to handle multiple tasks and projects simultaneously. Experience in working with Atlassian Tools (Jira/Confluence) Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

As a PMO Intern at Aaizel Tech Labs, located in Gurgaon, you will be part of a pioneering tech startup focused on cybersecurity, AI, geospatial solutions, and more. At Aaizel Tech Labs, we are dedicated to driving innovation and delivering transformative technology solutions across various industries. As a proactive and detail-oriented individual passionate about project management, you will have the opportunity to work closely with our PMO team to streamline project execution, manage resources, and support documentation and reporting efforts. Your key responsibilities will include: - Assisting in maintaining project schedules, tracking milestones, deliverables, and deadlines using tools such as MS Project, Asana, or Trello. - Preparing, updating, and organizing project documentation (status reports, meeting minutes, risk logs) with a focus on accuracy and consistency. - Supporting the coordination and tracking of project resources to ensure efficient allocation across teams. - Creating and updating professional PowerPoint presentations for internal and client meetings. Additionally, you will be involved in: - Leveraging advanced skills in MS Excel and the Office suite to manage project data, create dashboards, and generate analytical reports. - Identifying areas for process improvement, documenting best practices within the PMO framework, and supporting the preparation of project performance reports for senior management. - Collaborating with various departments to ensure project objectives are met and facilitating clear communication across project teams. To be successful in this role, you should possess a Bachelor's degree in Technology, Business Administration, Project Management, Engineering, or a related field. You should also have strong technical proficiency in MS Excel, Office suite, PowerPoint presentations, and experience with project management tools such as Jira, Clickup, MS Project, and Trello. Excellent communication and collaboration skills, attention to detail, time-management skills, and the ability to work effectively in team settings are essential. Joining Aaizel Tech Labs as a PMO Intern will provide you with: - Hands-on experience working on live projects in a cutting-edge tech environment. - Mentorship, ongoing training, and a supportive environment to accelerate your career growth. - Potential career advancement opportunities to transition into full-time roles. - An innovative culture committed to continuous improvement, collaboration, and excellence. - Competitive benefits including an attractive internship stipend and potential additional benefits. If you are interested in this opportunity, please submit your resume, portfolio, and a cover letter outlining your relevant experience and how you can contribute to Aaizel Tech Labs" success to hr@aaizeltech.com, bhavik@aaizeltech.com, sumit@aaizeltech.com, or anju@aaizeltech.com.,

You are a seasoned Sr. Infra Developer with 4 to 8 years of experience, looking to join our team. Your expertise lies in various ServiceNow modules such as Strategic Port Mgmt, ITSM, ITAM, HRSD, GRC, FSM, CSM, and ITOM. Your role primarily involves optimizing and managing infrastructure services within a day shift hybrid model, eliminating the need for travel. Your responsibilities will include developing and implementing ServiceNow solutions to enhance infrastructure management and service delivery. Collaborating with cross-functional teams to seamlessly integrate ServiceNow modules like ITSM, ITAM, and HRSD. Optimizing ServiceNow Strategic Port Mgmt to align with organizational goals and enhance project outcomes. Managing and maintaining ServiceNow GRC for compliance with industry standards. Configuring and deploying ServiceNow FSM for streamlined field service operations. Utilizing ServiceNow CSM to enhance customer service management and user experience. Implementing ServiceNow ITOM to automate IT operations and boost system performance. Providing technical expertise in Authorize Cust Bill InvoiceAdj for accurate billing processes. Conducting system audits for performance assessments and continuous improvement. Collaborating with stakeholders to gather requirements and ensure technical specifications. Ensuring security and integrity of infrastructure systems through proactive monitoring. Staying updated on the latest ServiceNow features and best practices. Your qualifications should include proficiency in ServiceNow modules, especially ITSM, ITAM, HRSD, GRC, FSM, CSM, and ITOM. Strong domain skills in Authorize Cust Bill InvoiceAdj processes. Excellent problem-solving and analytical skills. Ability to work collaboratively in a team setting. Strong communication skills for effective interaction with stakeholders and team members. A proactive approach to learning new technologies and methodologies. You are required to have certifications like Certified ServiceNow System Administrator and ITIL Foundation Certification.,

You will be responsible for planning, executing, monitoring, controlling, and closing all technical tasks related to the configuration and implementation of various aspects of the ServiceNow platform. Your role will involve providing software development and customization services, such as screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development. Additionally, you will need to obtain and analyze business requirements to propose sustainable solutions within the ServiceNow environment. Furthermore, you will coordinate and resolve complex technical data and transformation issues. To be successful in this role, you must be an expert in ServiceNow administration, configuration, and development, with specific experience in ITSM, CMDB, and KB. You should have expertise in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, as well as client and server-side scripting. Experience with ServiceNow modules like PPM, CSM, and ITOM will be considered an advantage. You will also be responsible for the technical specification and implementation of ServiceNow integrations with third-party tools and systems. Proficiency in Web Services integrations (SOAP, REST), Scripted REST APIs, as well as experience with HTML5, Java, JavaScript, jQuery, CSS, and Angular.js is required. The essential qualifications for this role include being a Certified System Admin, having a valid passport, and holding a Bachelor's degree or an equivalent combination of education and experience.,

As an experienced professional with 6 to 8 years of experience, you will be responsible for various key tasks in the role at Skuad located in Gurugram, Haryana, India. Your primary responsibilities will include: - Coordinating with vendors and partners, tracking their performances, and suggesting changes or improvements where necessary. - Ensuring compliance with statutory requirements and timely and accurate completion of all statutory dues, taxes, and social security contributions. - Providing support to employees, clients, and internal teams by resolving queries within established SLA guidelines and facilitating necessary knowledge transfer for BAU activities. - Tracking vendor performance, creating Root Cause Analysis (RCA) for issues, and implementing preventive measures. - Acting as the Single Point of Contact (SPOC) for internal and external audits as required. To be a great match for this role, you should possess the following qualities: - Interest in Transitions and Entity set-ups globally. - Ability to engage and collaborate with regulatory bodies and multiple vendors. - Strong interpersonal skills and effective communication abilities with key stakeholders across all levels. - Flexibility to adapt to dynamic working environments and work with various stakeholders. - Proven analytical and problem-solving skills with the ability to identify risks, impacts, and provide solutions. - High attention to detail, insistence on high standards, and adept at managing multiple priorities concurrently. - Excellent communication, listening, influencing, and negotiation skills to convey messages clearly and compellingly. - A proactive and accountable attitude with extreme ownership. About Skuad: Skuad envisions a world without boundaries where companies can seamlessly discover, hire, and manage talent globally. Our globally distributed team is dedicated to fostering inclusive work cultures and enabling customers to thrive worldwide. With over two decades of HR expertise, our mission is to create one million opportunities globally by 2027. At Skuad, you will experience: - Ownership: Take charge of your responsibilities and deliver results. - Endless support: Access to resources and help whenever needed. - Freedom to experiment: Bring your ideas to the table, pitch them, and execute them with autonomy. - Impact: Contribute to a world-class team that takes on new challenges and maximizes the impact of our products. Why join Skuad - Venture capital-backed hyper-growth company. - Rapid career advancement opportunities with a focus on learning. - Competitive salary, performance bonuses, paid time off, Flexi-hour policy, and wellness benefits. If you are passionate about solving real-world challenges, enjoy devising innovative solutions, and want to be part of a team that is revolutionizing global employment solutions, Skuad offers an ideal workplace for you. Join us in building a platform that makes opportunities accessible for talent and organizations worldwide.,

What You Will Do: Lead and manage cross-functional software teams to ensure timely and quality project delivery. Act as the liaison between business stakeholders and engineering teams to translate needs into solutions. Own and manage the software development lifecycle (SDLC) with strong Agile practices. Facilitate Agile ceremonies: Sprint Planning, Daily Stand-ups, Retrospectives, and Backlog Grooming. Proactively manage project risks, handle dependencies, and resolve blockers. Track and oversee progress using JIRA or similar Agile tools. Work closely with developers and architects to align technical design with project goals. Implement and monitor DevOps practices, test strategies, and release plans. Required Skills & Qualifications: Bachelors degree in Computer Science, Engineering, or a related field. 812 years of total experience, with 2+ years in a project management or Scrum Master role. Prior hands-on experience as a software developer. Proficiency in one or more programming languages/frameworks: Java, .NET, Python, JavaScript, etc. Deep understanding of system architecture, API integrations, and development pipelines. Certified ScrumMaster (CSM), PMI-ACP, or equivalent Agile certification is mandatory. Strong experience with project management tools: JIRA, Confluence, Azure DevOps, Trello. Excellent communication, leadership, and problem-solving skills. Why Join Us Be part of a passionate, innovative team in a fast-paced tech environment. Work on real-world projects and make a direct impact from day one. Gain exposure to modern project and product management practices. Competitive compensation and a growth-oriented career path. Work for a company recognized for excellence in Data & AI solutions.

We are seeking a skilled ServiceNow Developer to join our IT team. The ideal candidate will be responsible for developing, configuring, and customizing the ServiceNow platform to improve business workflows and service delivery. You will work closely with process owners and stakeholders to implement solutions aligned with business requirements. Key Responsibilities: Design, develop, and configure applications on the ServiceNow platform, including custom workflows, UI policies, business rules, client scripts, and integrations. Implement and support core ITSM modules (Incident, Problem, Change, Request, CMDB). Develop and maintain integrations between ServiceNow and other internal systems using REST, SOAP, and other web services. Customize and enhance ServiceNow applications, including Service Portal, Service Catalog, and Knowledge Base. Conduct system and functional testing, and support User Acceptance Testing (UAT). Collaborate with cross-functional teams including architects, business analysts, and project managers. Follow Agile/Scrum methodologies for project and release management. Ensure platform stability, security, and performance. Stay current with new ServiceNow features, functionality, and best practice

Skill :Hubspot , CSM, CRM Exp : 12+ Yrs Roles and Responsibility Manage and oversee program operations to ensure successful project delivery. Develop and implement effective program management strategies and plans. Collaborate with cross-functional teams to achieve business objectives. Analyze program performance data to identify areas for improvement. Ensure compliance with organizational policies and procedures. Foster strong relationships with stakeholders to drive business growth. Job Requirements Strong understanding of program management principles and practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Proficiency in program management tools and technologies. Strong analytical and decision-making skills. Experience working with IT Services & Consulting teams is preferred.

Strong understanding & implementation experience of Agile practices Work prioritization, work planning & monitoring experience Stakeholder management Tracking & Reporting Excellent communication skills Mandatory Competencies Agile - Agile Agile - Agile - SCRUM Beh - Communication and collaboration

Role Description Develop custom applications, business rules, client scripts, UI policies, UI actions, and other ServiceNow components. Configure and customize ServiceNow workflows, modules (e.g., ITSM, HR, ITOM, CSM), and other functionalities. Integrate ServiceNow with other enterprise systems and applications using REST, SOAP, and other integration methods. Develop and maintain integrations with third-party tools and services. Enhance the user experience by developing dashboards, reports, and portals. Troubleshoot and resolve technical issues, ensuring the platform's stability and performance. Automate business processes and workflows using ServiceNow's scripting and automation tools. Work closely with business analysts, project managers, and other stakeholders to gather and analyze requirements. Create and maintain comprehensive documentation for ServiceNow configurations, customizations, and development work. Document best practices and standard operating procedures. Technical Skills Strong understanding of ServiceNow platform capabilities, including ITSM, HR, ITOM, CSM, and custom applications. Proficiency in ServiceNow scripting languages such as JavaScript, GlideScript, and GlideAjax. Experience with web technologies (HTML, CSS, AJAX, JSON, XML). Knowledge of ServiceNow integration technologies (REST, SOAP, JDBC, etc.). Excellent teamwork skills. Nice-to-have skills Must have good written and verbal communication skills. Strong conceptual and analytical skills Ability of adapt any new technical environment with minimal knowledge transfer efforts Qualifications Engineering or equivalent Graduate Degree

Strong understanding & implementation experience of Agile practices Work prioritization, work planning & monitoring experience Stakeholder management Tracking & Reporting Excellent communication skills Mandatory Competencies Agile - Agile Agile - Agile - SCRUM Beh - Communication and collaboration

Role Overview: We are seeking a highly experienced and visionary ServiceNow Architect with a strong focus on ServiceNow App Engine implementation . The ideal candidate will possess over 10 years of progressive experience in IT, with a significant portion dedicated to architecting and delivering robust solutions on the ServiceNow platform. This role requires deep technical expertise, strategic thinking, and the ability to lead the design and implementation of custom applications using ServiceNow's low-code/no-code capabilities, particularly within the App Engine ecosystem. Key Responsibilities: Lead the architectural design, development, and implementation of custom applications and workflows using the ServiceNow App Engine. Translate complex business requirements into scalable, efficient, and secure technical solutions on the ServiceNow platform. Provide expert guidance and best practices for leveraging ServiceNow App Engine Studio (AES), Flow Designer, Process Automation Designer, UI Builder, and other App Engine components. Oversee and contribute to advanced ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, etc.) to extend platform functionality. Design and implement integrations between ServiceNow and external systems using Integration Hub, REST, SOAP, and other relevant technologies. Ensure adherence to ServiceNow best practices, architectural standards, security guidelines, and performance optimization principles. Collaborate closely with business stakeholders, product owners, developers, and other IT teams to ensure successful project delivery. Conduct technical reviews, provide mentorship to development teams, and foster a culture of innovation and continuous improvement. Stay abreast of the latest ServiceNow features, releases, and industry trends, particularly concerning the App Engine and low-code/no-code development. Technical Skills Required Skills (Must to Have): Overall Experience: 12+ years of progressive experience in IT, with a strong focus on enterprise application development and architecture. ServiceNow Architecture Experience: Proven experience (at least 3-5 years) specifically as a ServiceNow Architect, leading solution design and implementation. ServiceNow App Engine Expertise: Demonstrable, hands-on experience in implementing and architecting solutions using ServiceNow App Engine . Expertise with App Engine Studio (AES) for custom application development. Deep proficiency in Flow Designer for workflow automation. Strong experience with UI Builder for creating engaging user experiences. ServiceNow Development: Expert-level proficiency in ServiceNow scripting including Server-side (Business Rules, Script Includes, GlideRecord, Scripted REST APIs) and Client-side (Client Scripts, UI Policies, UI Actions). Integrations: Solid experience designing and implementing integrations using ServiceNow Integration Hub, REST APIs, SOAP, and other integration patterns. Platform Knowledge: In-depth understanding of the ServiceNow data model, security framework (ACLs, roles), and platform capabilities. Problem-Solving: Exceptional analytical and problem-solving skills with the ability to troubleshoot complex technical issues. Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Location: Ability to work from our Gurugram office. Nice-to-have skills Preferred Skills (Good to Have): Experience with Process Automation Designer for orchestrating multi-departmental workflows. Familiarity with the ServiceNow Now Experience UI Framework and component development. Experience with other core ServiceNow modules (e.g., ITSM, CSM, HRSD, ITOM, GRC) and how they integrate with custom applications. Knowledge of Agile/Scrum methodologies and experience working in an Agile development environment. Understanding of ServiceNow DevOps and CI/CD practices . Additional ServiceNow certifications (e.g., Certified Implementation Specialist in relevant modules, or Certified Technical Architect - CTA). Experience with cloud platforms (AWS, Azure, GCP) from an integration or hosting perspective. Prior experience in a technical leadership or mentorship role, guiding junior developers. Certifications: ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD).

As a Specialist Design Engineer focused on ServiceNow, you will play a crucial role in contributing to BT Group's digital transformation by rapidly bringing innovative ideas to market. Your primary responsibility will be to drive service innovation and deliver products and services that meet the needs of customers in a fast-paced and scalable manner. You will be responsible for owning and delivering strategic investment choices that support Service management's transformation. This includes assessing requirements within BT Business, identifying optimal design patterns for scalable system components, and making informed decisions based on thorough analysis of different scenarios. Your focus on risk management, business case development, and benefit realization will be essential in unblocking obstacles and ensuring timely project delivery. Collaboration and relationship-building will be key aspects of your role, as you will need to develop strong connections with internal and external customers and suppliers to facilitate program deliverables. Additionally, you will lead the platform design team, overseeing the work of other designers and ensuring governance across various deliveries within BT Business. To excel in this role, you should possess expertise in technologies such as ServiceNow CMDB data model, GEN AI, Agentic AI, ITOM, Service Bridge, CSM, ITSM, Risk Management, and TMF compliant ServiceNow integration framework. Your ability to develop solutions aligned with enterprise architecture, solve complex problems, and drive continuous improvement through agile practices will be critical. Furthermore, your communication skills, project management abilities, and commercial acumen will be essential in executing priorities that add value to customers and the business. By embodying BT Group's leadership standards, you will contribute to the company's growth mindset and future readiness, building diverse teams that drive innovation and excellence. BT Group, as a pioneer in the telecom sector, is undergoing a significant transformation to enhance connectivity and revolutionize customer experiences. By joining the organization, you will be part of a dynamic team that is shaping the future of telecommunications in the UK. If you are passionate about driving change, embracing diversity, and contributing to a forward-thinking company, this role presents an exciting opportunity to make a meaningful impact. Please note that BT Group is committed to creating an inclusive workplace where individuals from diverse backgrounds and experiences are encouraged to apply. If you believe you have the skills and drive to excel in this role, we welcome your application, even if you do not meet every single requirement outlined in the job description.,

As a Senior Technical Project Manager or Program Manager within our organization, you will be responsible for leading complex software development projects and programs. Your role will involve managing the full software development lifecycle in an Agile environment, with a focus on delivering high-quality, scalable FinTech solutions. You will need to possess a deep technical understanding of Java or .NET ecosystems and have extensive domain expertise within the financial technology sector. Your key responsibilities will include leading and managing multiple concurrent technical projects, developing comprehensive project plans, tracking key performance indicators, and proactively identifying and mitigating project risks. You will be expected to facilitate communication and collaboration among cross-functional teams, manage stakeholder expectations, and enforce best practices in project management and software development. In terms of technical acumen, you should have a strong, hands-on technical background in either Java or .NET, understand software architecture, design patterns, and distributed systems, and be able to engage in technical discussions with architects and developers. You will guide technical teams in problem-solving and ensure that technical solutions align with business requirements and scalability needs within FinTech. Your domain expertise in FinTech will be crucial for translating complex business requirements into technical specifications and staying updated on industry trends and regulatory changes. Additionally, you will be responsible for fostering a collaborative team environment, mentoring team members, and resolving conflicts to ensure continuous improvement and professional growth. To qualify for this role, you should have a Bachelor's degree in computer science, engineering, information technology, or a related field, with a Master's degree preferred. You should also have 14+ years of progressive experience in software development, with at least 6+ years in a dedicated Project Management or Program Management role for technical projects. Experience in managing projects within the FinTech or financial services industry is essential, along with hands-on technical experience in Java or .NET, and proficiency in Agile methodologies and project management tools. Key skills required for this role include exceptional leadership, communication, and interpersonal skills, strong problem-solving abilities, and the ability to influence and negotiate with stakeholders. Project management certifications such as PMP or CSM are considered a plus, along with experience with specific FinTech platforms, knowledge of regulatory frameworks, CI/CD pipelines, and containerization. If you believe you possess the necessary qualifications and skills for this challenging yet rewarding role, we encourage you to apply and be part of our dynamic team driving innovation in the FinTech sector.,

You have a fantastic opportunity as a ServiceNow Developer focusing on Order Management for Telecom Module. With over 5 years of experience in ServiceNow Development, specifically in CSM and Telecom Order Management, you will play a crucial role in this full-time position. We are looking to fill 10 positions in Bangalore, Chennai, or Hyderabad. Your responsibilities will include designing, developing, and implementing solutions on the ServiceNow platform, with a special focus on the Order Management for Telecom (OMT) module. You will collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements. Developing ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs will be a key part of your role. Additionally, configuring and customizing Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows is essential. You will also need to integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments. Supporting UAT, defect fixing, and performance tuning for order management processes will also be part of your responsibilities. Following Agile delivery practices and participating in daily stand-ups, sprint planning, and retrospectives is crucial. Ensuring compliance with coding standards, security guidelines, and ITSM best practices is a must. To excel in this role, you must possess at least 5 years of hands-on development experience on the ServiceNow platform. A strong knowledge of ServiceNow Order Management for Telecom (OMT) module is required. Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage. Proficiency in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal is essential. Telecom domain knowledge, particularly in Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment, will be beneficial. You should also have the ability to write technical documentation, design documents, and deployment guides. Experience in working in Agile/DevOps environments is preferred.,

Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) Mandatory Skills: Agile Scrum Methodology.: Experience: 5-8 Years.

Experienced Servicenow developer Strong in ITSM + Service Portal + ServiceNow UI builder +CSM WORKFLOW. Location PAN India Rates including mark up - 200K/M Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: ServiceNow - SaaS. Experience: 5-8 Years.

ServiceNow CSM Developer - Full Time1 Roles & Responsibilities: ServiceNow CSM Development & Customization Configure, and implement CSM module, and integrations on the ServiceNow platform. This includes writing efficient JavaScript and Glide Scripting, configuring modules like ITSM, CSM, and building Business Rules, Workflows, Flows, and Portal widgets. You''ll also manage Service Catalog items. Integrations Develop and maintain integrations between ServiceNow and other enterprise systems using methods like REST API and IntegrationHub, ensuring data consistency. Solution Design & Architecture Collaborate with stakeholders to translate requirements into technical designs and contribute to the ServiceNow platform''s architectural roadmap. Ensure solutions follow best practices and security guidelines. Testing & Quality Assurance Perform unit and integration testing, support UAT, and resolve bugs. Participate in code reviews to maintain quality. Upgrades & Maintenance Support ServiceNow instance upgrades by testing functionalities and performing regular maintenance for platform stability. Documentation & Training Create technical documentation (design specs, development guides) and provide knowledge transfer and training. Continuous Improvement Stay updated on ServiceNow features, identify automation opportunities, and participate in Agile/Scrum ceremonies. EDUCATION & TRAINING Graduate degree from any recognized University Must have CSA and CIS-CSM certification in ServiceNow. KNOWLEDGE & EXPERIENCE Minimum of 5 years of ServiceNow experience, 2 years of Implementation experience, as detailed above. Strong understanding of IT Service Management (ITSM) processes and ITIL framework. ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications IS A MUST. Strong proficiency in JavaScript, HTML, CSS, and Glide scripting. In-depth understanding of the ServiceNow platform architecture and data model. Proficiency in configuring and customizing various ServiceNow modules (e.g., Incident, Problem, Change, Service Catalog, Knowledge Management). Excellent troubleshooting, problem-solving, and analytical skills. Strong communication (written and verbal) and interpersonal skills, with the ability to explain technical concepts to non-technical audiences. Ability to work independently and as part of a team in a fast-paced environment. Highly organized with strong attention to detail.

About the Role: Grade Level (for internal use): 10 The Impact: The Senior Scrum Master plays a crucial role in driving Agile transformation within the technology team. By facilitating efficient processes and fostering a culture of continuous improvement, this role directly contributes to the successful delivery of projects and enhances the overall team performance. Whats in it for you: Opportunity to lead and drive Agile transformation within a leading global organization. Engage with a dynamic team committed to delivering high-quality solutions. Access to professional development and growth opportunities within S&P Global. Work in a collaborative and innovative environment that values continuous improvement. Responsibilities: Act as a servant leader to the Agile team Educate Agile teams to get the most out of Scaled Agile practices and values Coach the Agile team in self-organization and relentless improvement Guide the Agile team to consistently deliver customer value Help manage risks, impediments, and dependencies within the Agile team Facilitate Scrum events such as Daily Stand-ups, Iteration Planning, Iteration Reviews, and Retrospectives Work with Product Owners and Product Managers to ensure that features and user stories are prioritized and understood by everyone on the Agile team Work with Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile across the Market Intelligence organization What Were Looking For: Basic Qualifications: 4-7 years' experience leading teams as a Scrum Master Excellent communication and collaboration skills Basic knowledge of the software development life cycle (SDLC) Self confidence Strong sense of urgency when needed Proven ability to identify and mitigate risks Team-first, servant leader mentality Preferred Qualifications: Certified SAFe Scrum Master Certified PSM or CSM About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 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