3 - 5 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
- Coordinate end-to-end sales order processing, including order punching and sales pipeline support.
- Ensure timely order fulfillment by working closely with logistics, production, and finance.
- Monitor sales targets, identify operational bottlenecks, and drive improvements in execution.
- Act as the operational point-of-contact for key customers.
- Ensure high customer satisfaction through timely updates, query resolution, and seamless coordination.
- Track renewals, repeat orders, and post-sale engagement to improve retention KPIs.
- Ensure accuracy of order and inventory data in the ERP system.
- Support sales team with automation, reminders, and reports from the system.
- Bachelor’s degree in Business, Commerce, or a related field; MBA preferred.
- Strong command over MS Excel (VLOOKUP, Pivot, Dashboards, etc.); familiarity with Google Sheets, Power BI is a plus.
Hands-on experience with CRM and ERP platforms.
- Excellent interpersonal skills and an analytical mindset.
- Ability to work under tight timelines and coordinate with multiple stakeholders.
Hitech Formulations Private Limited
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