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Zonal Manager - Field Sales and Servicing

Zonal Manager - Field Sales and Servicing

IndiaMART

7 - 10 years

9 - 12 Lacs

Chennai India

Posted:11 hours ago| Platform:

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Skills Required

sales marketing tamil b2b ticketing digital marketing business to business forecasting client servicing customer retention customer focus client retention field sales marketing initiatives process orientation client relationship selling retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Zonal Manager_Field Sales and Servicing

This is a P&L Leadership position that involves servicing existing customers by offering them a world-

class service experience. The focus is on up-selling premium packages, client retention, ensuring

customer delight through a need-sensitive client servicing team, and executing various marketing

initiatives.

Experience Range:

7 - 10 years

Educational Qualifications:

Any graduation,andMBA/PGDM

Job Responsibilities:

Grow the business in terms of top-line & bottom-line for the Zone
Develop & execute the annual operating plan - revenue & cost planning and forecasting
Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing
paid members
Ensure timely delivery of services to clients
Analyze customer feedback, draw business intelligence and review the benefits of core services being
offered and ensure a high client satisfaction level
Setup a system that delivers high customer retention
Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight
Should possess geographical knowledge of Chennai.
Should be fluent in Tamil.

Skills Required:

Big Ticket Sales,Key Client Relationships,Client Services,Cross-functional Team Leadership,Digital Marketing,Business-to-Business (B2B)

Candidate Attributes:

Data analytic
Customer focus & service orientation
IT savvy & process orientation
Minimum experience of 5+ years in managing a large team size of 100+people

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