Client Growth Strategist

As a Client Growth Strategist at BusinessLabs, you will play a hybrid role of a consultant, strategist, and closer. You’ll be working closely with entrepreneurs using our directory-based SaaS platform to help them move from stuck to scaling. You’ll guide them through product capabilities, advise on growth strategies, and close retainers — all while acting as their trusted partner in growth.

This is not a traditional sales job. It’s a high-impact role at the intersection of SaaS, consulting, and business development.

Key Responsibilities

• Consult with leads and clients to understand their goals and recommend tailored solutions.
  

• Conduct 10+ demo or consultative Zoom calls per week
  

• Showcase the features and possibilities of Brilliant Directories software
  

• Guide clients on smart use of existing tools and advanced features
  

• Promote the Indian Dev Team as a partner for implementation and customization
  

• Close paid growth retainers and track performance via CRM
  

• Follow up via email, LinkedIn, WhatsApp, and other channels
  

• Host webinars, growth sessions, and support Zoom rooms
  

• Collaborate with the delivery team to ensure client success.
  

• Advocate for clients internally to improve tools, training, and services
  

Must-Have Skills

• Excellent spoken and written English
  

• Strong understanding of SaaS, digital products, and marketing funnels
  

• Comfortable with Zoom consults, screen shares, and live demos
  

• Strong follow-up game using CRM and tracking tools
  

• Process-driven mindset with documentation skills
  

• AI and automation power user — creative and efficient
  

• Growth-oriented and eager to learn quickly
  

• Basic understanding of Brilliant Directories platform (demo access available)
  

Bonus Points

• Experience working at a SaaS company or in consulting roles
  

• Prior experience in selling or closing retainers
  

• Familiarity with Upwork, LinkedIn outreach, or business development
  

• Background in mentoring entrepreneurs or building communities
  

• Experience running webinars or training sessions