BPO IT Manager for new infrastructure creation

About The Opportunity

BPO IT Manager

• Lead the end-to-end design and deployment of new IT infrastructures tailored for BPO operations, ensuring alignment with business objectives.
• Manage on-site project teams, coordinating with cross-functional departments to ensure seamless IT service delivery and robust system performance.
• Oversee vendor relationships and negotiate contracts to procure essential hardware, software, and services.
• Implement IT security protocols and compliance measures to safeguard data and maintain regulatory standards.
• Develop and execute disaster recovery plans and continuous improvement strategies to ensure infrastructure reliability.
• Monitor and assess emerging technologies and trends to drive proactive infrastructure upgrades and process optimizations.
  

Skills & Qualifications

• Must-Have: Proven experience in IT infrastructure management and project leadership within a BPO or related service environment.
• Must-Have: Strong technical background in designing, deploying, and managing on-premises and hybrid IT networks.
• Must-Have: Excellent communication and stakeholder management skills, with the ability to drive cross-functional initiatives.
• Preferred: Advanced certifications in IT (e.g., ITIL, PMP) that validate expertise in infrastructure and project management.
• Preferred: Demonstrated experience in vendor management and contract negotiations for IT services and products.
• Preferred: A strategic mindset with a record of implementing process optimizations, cost reduction, and performance enhancements.
  

• Work in a dynamic, innovative, and collaborative on-site environment that thrives on challenging the status quo.
• Be part of transformative IT initiatives that directly impact business growth and operational excellence.
• Engage with a team of dedicated professionals in a high-profile and fast-paced sector, committed to continuous improvement and cutting-edge technology.