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NTT DATA
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BPO Business Support Senior Specialist

BPO Business Support Senior Specialist

NTT DATA

0 years

0 - 7 Lacs

Gurgaon

Posted:6 days ago| Platform: GlassDoor logo

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Skills Required

support reporting database design maintenance report development power reports schedule onedesk management communication data checks extraction strategies efficiency filtering code processing

Work Mode

On-site

Job Type

Part Time

Job Description

Ensure that month end reporting is on time and accurate, analysing results and trends
Assisting in database design and maintenance Report development and creation (Power Bi) Production of standard reports to schedule (daily, weekly, monthly) OneDesk Management OneERP Firefighter (timesheets, related tickets) OneDesk ticket response and management OneERP time entry support for the business Communication to any UK employee with missing time, coordinating feedback and support quick resolution Ensure that month end timesheet targets are met on time, to enable business to identify and convey results and trends Manage data quality, perform darta quality spot checks Undertake data extraction, transformation and uploads as required Ensure that month end timesheet targets are met on time, to enable business to identify and convey results and trends Communication to any UK employee with missing time, coordinating feedback and support quick resolution Developing and implementing data collection systems and other strategies that optimize statistical efficiency and data quality Filtering and cleaning data by reviewing reports, and performance indicators to locate and correct code problems Account Payable Queries Manages Overtime processing for UK business User Set-up Contractor and Partner set up and administration Promote efficient business processes Highlight process improvements to reduce the challenge of timesheet management for the UK

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NTT DATA

IT Services and IT Consulting

Tokyo Plano

10001 Employees

730 Jobs

Key People

Yoichi Dameda

President & CEO
Takeshi Aida

Senior Vice President
Yoshiaki Goto

Senior Executive Vice President

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BPO Business Support Senior Specialist