Audio Visual Technician

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Aruva is a pioneering platform transforming India's Music & Performing Arts and Event Technology sectors. We specialize in providing comprehensive, subscription-based professional audio solutions, including top-tier equipment, seamless integration, and proactive Annual Maintenance Contracts (AMC). Our mission is to ensure flawless audio experiences for venues and events, empowering both clients and artists.

Aruva is seeking a highly skilled and dedicated AV Technician to join our growing Annual Maintenance Contract (AMC) team. The successful candidate will be responsible for the proactive maintenance, troubleshooting, and repair of audio-visual systems installed at our client venues under AMC. This role is crucial in ensuring the continuous, high-quality performance of our systems and maintaining strong client relationships through exceptional service delivery.

• Preventive Maintenance:

  Conduct scheduled preventive maintenance checks on installed audio-visual equipment (e.g., speakers, amplifiers, mixers, microphones, projectors, screens, cabling) as per AMC agreements.

• Troubleshooting & Repair:

  Diagnose and resolve technical issues, faults, and malfunctions in AV systems efficiently and effectively, minimizing downtime for clients.

• System Optimization:

  Perform regular calibration and optimization of AV systems to ensure optimal sound and visual quality according to client requirements and industry standards.

• Client Support:

  Provide on-site technical support and guidance to clients, addressing their queries and ensuring their understanding of system operation.

• Documentation & Reporting:

  Maintain accurate records of all service visits, maintenance activities, repairs performed, and parts used. Generate detailed service reports for internal tracking and client communication.

• Inventory Management:

  Assist in managing the inventory of spare parts and tools, ensuring availability for timely repairs and maintenance.

• Installation Support (as needed):

  Provide support for new AV installations or system upgrades, ensuring proper integration and functionality.

• Adherence to Standards:

  Ensure all work is performed safely, efficiently, and in compliance with Aruva's quality standards and industry best practices.

• Collaboration:

  Work closely with the AMC team, project managers, and sales team to ensure seamless service delivery and client satisfaction.

• Education:

  Diploma or ITI certification in Electronics, Electrical Engineering, Audio Engineering, or a related technical field.

• Experience:

  Minimum of 2-4 years of hands-on experience as an AV Technician, with a strong focus on maintenance and troubleshooting of professional audio-visual systems. Experience in an AMC or service-oriented role is highly preferred.

Technical Skills:

• Proficient in diagnosing and repairing audio systems (mixers, amplifiers, speakers, microphones).
• Familiarity with various AV connectivity (XLR, TRS, HDMI, VGA, DVI, USB).
• Basic understanding of video systems (projectors, displays, switchers) is a plus.
• Ability to read and interpret technical diagrams and schematics.

• Problem-Solving:

  Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues under pressure.

• Communication:

  Excellent verbal and written communication skills in English and [Local Language, e.g., Hindi]. Ability to explain technical issues clearly to non-technical clients.

• Client-Focused:

  A strong commitment to customer service and client satisfaction.

• Work Ethic:

  Reliable, punctual, and able to work independently as well as part of a team.

• Mobility:

  Must possess a valid [Indian] driver's license and be willing to travel frequently to various client sites.

• Certifications in specific AV technologies (e.g., Dante, Extron, Crestron, Biamp).
• Experience with network-based AV systems.
• Basic knowledge of IT networking concepts.

• Opportunity to work with cutting-edge audio-visual technology.
• A dynamic and supportive work environment.
• Continuous learning and professional development opportunities.
• Competitive salary and benefits package.
• Be a part of a rapidly growing startup revolutionizing the industry.

Interested candidates are invited to submit their resume here on LinkedIn OR by sending a direct email to info@aruva.in with the subject line "Application for AV Technician (AMC)".