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1.0 years
0 Lacs
Ahmedabad
On-site
Job Description Good communication and interpersonal skills Hands-on understanding of AV, security, and automation products Tech-savvy with a customer-oriented approach Ability to troubleshoot minor technical issues on the spot Well-organized and detail-oriented to keep the center visitor-ready always Roles & Responsibility Act as the single point of contact for managing the Experience Center. Demonstrate products such as Interactive Displays, Active LED, Speakers, Cameras, VMS, Crestron systems, Door Locks, VDPs, and more. Ensure all products are fully operational, well-maintained, and presentation-ready. Coordinate with internal teams for setup updates, product changes, and technical support. Welcome visitors, understand their needs, and deliver tailored product walkthroughs. Required Qualification: Graduation/Diploma in any relevant field Required Experience: 1-3 years Base Location: Ahmedabad Salary: py@cavitak.com | (+91) 7285 015 015
Posted Just now
2.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
JD - AudioVisual (AV) Purchase/Commercial ExecutiveNote: This is for a full-time role (not a contract/consultancy/client role) Location: Noida sector-132 Experience: 2-7 years of relevant industry experience in purchasing Education: B.Com preferred Software: MS Excel (Advanced) ERP solutions like SAP/Tally Job Type: Full-time, Work from office Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM) Job Description We seek dynamic and results-oriented AV Purchase/Commercial Executive to join our growing team of 250+ professionals. Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Responsibilities: Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Should have executed purchasing for large corporate projects in excess of 10 Crores single deals and annually 50 Crores+ Will work to support sales process from presales to post sales for getting deal specific prices in INR/USD, track validity, shipping costs. Will be required to share delivery, PO trackers and be persistent in follow-ups for deadline based working. Willing to put in extra hours for meeting RFP schedules Willing to handle shipping/logistics for customer orders on a Pan India basis Knowledge of GST, Online buying from portals, invoice validation, material QC preferred Must be able to handle supplier relationships, payment requests Will be required to collaborate with teams across sales/services/design/project processes Should be able to research and find new suppliers/vendors Familiar with DCs/Invoice/purchase entries/GRN, credit/debit notes Requirements: Knowledge of AV suppliers Knowledge of OEMs Special Prices process and sound negotiation skills Familiar with brands like LG/Samsung/Crestron/Extron/Sony/Kramer etc and their products Sound task and PO tracking skills Numerical accuracy and analytical Sound English Communication
Posted 20 hours ago
3.0 years
2 - 5 Lacs
Bengaluru
On-site
Job Summary Netgear is looking for an experienced and customer-driven Systems Engineer to support our rapidly growing ProAV over IP business. This role is dedicated to enabling AV integrators, consultants, and end-users in deploying high-performance, reliable AV networks built on Netgear’s AV Line of switches and related technologies. The ideal candidate combines deep networking expertise with a solid understanding of AV systems and workflows, acting as a trusted advisor throughout the project lifecycle—from concept and design through deployment and post-installation support. Key Responsibilities Collaborate with sales teams to understand customer AV requirements and deliver pre-sales technical support, solution design, and architecture for AV-over-IP environments. Provide network design services specifically optimized for multicast AV traffic, including IGMP, VLAN segmentation, QoS, and bandwidth planning. Conduct product demonstrations, proof-of-concepts, and system validations both virtually and on-site. Engage with AV integrators and consultants to guide network best practices and ensure successful installation and configuration of Netgear switches and other Netgear infrastructure. Present technical topics to both AV and IT audiences, including training sessions for channel partners, design reviews, and customer enablement. Assist in RFIs/RFPs and project planning phases, ensuring proposed Netgear solutions align with AV industry standards (e.g., Dante, NDI, AES67, SMPTE 2110). Act as a liaison with Product Management, providing structured feedback from the AV market to influence feature development and platform evolution. Partner with other teams to support post-sales success, including deployment validation and troubleshooting escalations. Promote Netgear’s AV-specific innovations, including pre-configured profiles, web-based UI optimizations, and API integrations with third-party control systems. Stay informed about competitive AV networking technologies and industry trends. Qualifications 3+ years of experience in Systems Engineering, AV Integration, or Networking, ideally with a focus on AV-over-IP deployments. Hands-on expertise with: IGMP Snooping & Querier behavior Multicast traffic optimization for audio and video applications VLAN, QoS, Spanning Tree, and Layer 2/3 switching fundamentals Netgear series switches or equivalent AV-focused platforms Familiarity with AV protocols and systems such as Dante, NDI, AES67, Crestron, Q-SYS, or AMX. Experience with configuration tools and scripting (e.g., CLI, JSON-based templates, AV control APIs) is a plus. Industry certifications (e.g., AVIXA CTS, Netgear, Dante Certification, or networking certifications like CCNA) are preferred. Experience supporting ProAV partners, system integrators, and event production teams is highly desirable. Attributes Strong presentation, communication, and collaboration skills across AV and IT teams. Ability to manage multiple projects and priorities in a fast-paced environment. Passion for AV technology, networking, and customer success. Willingness to travel up to 30–40% for customer and partner engagements. Company Statement/Values: At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together . You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.
Posted 1 day ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
hackajob is collaborating with Verisk to connect them with exceptional tech professionals for this role. We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Responsibilities Key Responsibilities: ServiceNow & ITSM Use ServiceNow to manage IT tickets, incident resolution, service requests, and asset lifecycle tracking Maintain accurate and up-to-date inventory using ServiceNow Asset Management AV & Conference Room Support Manage conference rooms and ensure seamless AV functionality using Crestron systems Support executive meetings and virtual events, resolving audiovisual and IT issues proactively Integrate AV tools with Microsoft Teams, Zoom, and other communication platforms Endpoint & Device Management Enrol, manage, and support Windows, macOS, iOS, and Android devices using Microsoft Intune and Jamf Monitor device compliance and health; address non-compliant endpoints Perform remote actions such as device wipe, lock, or reset in the event of loss or compromise Deploy and update enterprise applications across devices Identity & Access Management Create, manage, and de-provision user accounts and groups using Office 365 Admin Center, Exchange, Okta, and SailPoint Configure and manage mailboxes (user, shared, room, resource), including delegation and access permissions Manage guest access and external sharing in collaboration platforms Troubleshoot and escalate Zscaler access issues and device tracing in coordination with security teams Additional IT Support Duties Oversee printer environments, VOIP systems, and CCTV infrastructure Lead IT onboarding and offboarding processes, including hardware, access, and account provisioning Provide Tier 2/3 escalation support for global end-users, ensuring timely and professional resolution Qualifications Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise In Cloud services (Azure, AWS) Microsoft Intune, Jamf, Office 365 Admin Center, Exchange Okta, SailPoint, Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV, VOIP, LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft Course MCSA/MCSE Required Skills Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification: Any Graduation. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Posted 1 day ago
2.0 years
1 - 5 Lacs
India
On-site
Project Engineer – AV (Audio-Visual) Job Description Job Title: Project Engineer – AV (Audio-Visual) Company: RKJ Electric Location: Rohini Sector 11, New Delhi Website: www.rkjelectric.com Contact: +91-8800949509 Job Type: Full-time Experience Required: 2–4 years in AV project execution Educational Qualification: B.Tech/B.E. in Electronics, AV, or IT; Diploma holders may also apply Salary: Competitive, based on experience and skillset About RKJ Electric: RKJ Electric is a leading system integrator specializing in Audio-Visual (AV) solutions, CCTV systems, solar energy solutions, and fire safety systems. We provide end-to-end solutions for diverse projects across corporate, government, and commercial sectors, ensuring high-quality, innovative, and reliable technology solutions. Job Summary: We are looking for a technically skilled and proactive Project Engineer – AV to lead the deployment of integrated AV systems at client sites. The candidate must have hands-on knowledge of AV components and be capable of handling projects independently from planning to commissioning. Key Responsibilities: Execute AV installations including displays, matrix switchers, DSPs, PTZ cameras, and control systems. Interpret system schematics, rack layouts, and AV signal flow diagrams. Install and configure AV hardware and software (AMX, Crestron, Extron, etc.). Manage site technicians and vendors for structured wiring, mounting, and terminations. Coordinate with design, procurement, and logistics teams for timely delivery. Conduct system testing, calibration, and client handover with documentation. Troubleshoot and resolve issues related to audio, video, and control integration. Create system reports, update project logs, and track progress milestones. Key Requirements: 2–4 years of experience in professional AV project execution or system integration. Sound knowledge of AV protocols (HDMI, HDBaseT, Dante, RS232, IP control). Familiarity with tools like signal testers, cable crimpers, and AV measurement tools. Strong understanding of rack wiring, termination standards, and display calibration. Ability to work on ladders, handle tools, and travel to project sites across India. Effective communication and project coordination skills. Preferred Attributes: Certification in CTS/CTS-I or exposure to international AV brands. Experience in government, education, or boardroom AV deployments. Knowledge of networking and IP configuration of AV devices. Why Join RKJ Electric? Work with the latest AV and automation technologies. Lead innovative projects in corporate and public sector environments. Skill development through cross-domain exposure (AV + Electrical + Automation). Strong team culture and fast growth opportunities. If you have the expertise to manage both HR and accounting functions and are looking for a stable and growth-oriented opportunity, apply now and be a part of RKJ Electric’s innovative journey. Job Types: Full-time, Permanent, Fresher Pay: ₹12,571.51 - ₹42,831.62 per month Benefits: Provident Fund Schedule: Morning shift Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Posted 3 days ago
0.0 - 4.0 years
0 - 0 Lacs
Rohini sec-11, Delhi, Delhi
On-site
Project Engineer – AV (Audio-Visual) Job Description Job Title: Project Engineer – AV (Audio-Visual) Company: RKJ Electric Location: Rohini Sector 11, New Delhi Website: www.rkjelectric.com Contact: +91-8800949509 Job Type: Full-time Experience Required: 2–4 years in AV project execution Educational Qualification: B.Tech/B.E. in Electronics, AV, or IT; Diploma holders may also apply Salary: Competitive, based on experience and skillset About RKJ Electric: RKJ Electric is a leading system integrator specializing in Audio-Visual (AV) solutions, CCTV systems, solar energy solutions, and fire safety systems. We provide end-to-end solutions for diverse projects across corporate, government, and commercial sectors, ensuring high-quality, innovative, and reliable technology solutions. Job Summary: We are looking for a technically skilled and proactive Project Engineer – AV to lead the deployment of integrated AV systems at client sites. The candidate must have hands-on knowledge of AV components and be capable of handling projects independently from planning to commissioning. Key Responsibilities: Execute AV installations including displays, matrix switchers, DSPs, PTZ cameras, and control systems. Interpret system schematics, rack layouts, and AV signal flow diagrams. Install and configure AV hardware and software (AMX, Crestron, Extron, etc.). Manage site technicians and vendors for structured wiring, mounting, and terminations. Coordinate with design, procurement, and logistics teams for timely delivery. Conduct system testing, calibration, and client handover with documentation. Troubleshoot and resolve issues related to audio, video, and control integration. Create system reports, update project logs, and track progress milestones. Key Requirements: 2–4 years of experience in professional AV project execution or system integration. Sound knowledge of AV protocols (HDMI, HDBaseT, Dante, RS232, IP control). Familiarity with tools like signal testers, cable crimpers, and AV measurement tools. Strong understanding of rack wiring, termination standards, and display calibration. Ability to work on ladders, handle tools, and travel to project sites across India. Effective communication and project coordination skills. Preferred Attributes: Certification in CTS/CTS-I or exposure to international AV brands. Experience in government, education, or boardroom AV deployments. Knowledge of networking and IP configuration of AV devices. Why Join RKJ Electric? Work with the latest AV and automation technologies. Lead innovative projects in corporate and public sector environments. Skill development through cross-domain exposure (AV + Electrical + Automation). Strong team culture and fast growth opportunities. If you have the expertise to manage both HR and accounting functions and are looking for a stable and growth-oriented opportunity, apply now and be a part of RKJ Electric’s innovative journey. Job Types: Full-time, Permanent, Fresher Pay: ₹12,571.51 - ₹42,831.62 per month Benefits: Provident Fund Schedule: Morning shift Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Posted 3 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Long Description WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. What You’ll Do As a Programmer 1, you will create and modify control system software for integrated Audio Video Systems by converting requirements into a functional user interface and control code. Additionally, you’ll collaborate with key stakeholders to meet unique requirements and work with hardware and software systems and platforms to deliver a system with robust capabilities. You will also install control programs and touch panel design onsite, offsite, and remotely. In addition, a Programmer 1 is expected to review and validate the work of an Associate Programmer. Day-To-Day Responsibilities Read and interpret AV systems drawings Gather programming requirements Create new control modules, control code and user interfaces Mentor Associate Programmers Perform commissioning and acceptance testing of code Test integrated systems and perform troubleshooting as needed Demonstrate completed system to client Create end-user and programming-related documentation Maintain and update programming code in installed systems Maintain control code in version control repository Manage projects using dev-ops platform to track issues, deploy releases and collaborate Travel to various job sites required Must-Haves WHAT WE’RE LOOKING FOR Proficient with test and calibration equipment and programing languages Proficient in uploading and downloading software in embedded systems Proficient in control system design (Crestron, AMX, Extron, QSC) Solid communication skills with employees, clients and colleagues, as well as the ability to work collaboratively with all levels of the organization Ability to diagnose and test complex system problems Advanced computer skills for the design, configuration, optimization and operations of AV equipment Ability to work and think independently, ensuring to meet deadlines and adapting to changing priorities Understanding of computer networking and troubleshooting Exceptional organizational skills and excellent attention to detail Two years’ experience as an AVI-SPL Associate Programmer or three years similar experience outside of AVI-SPL Crestron CTI-P201 or AMX Control Programmer Associate or equivalent Minimum High school diploma or equivalent Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards Nice-To-Haves Formal education in Electronics, Software Engineering, or related field CTS (Certified Technology Specialist) Experience with C#, JavaScript, HTML-5, PowerShell, Git version control Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence etc.) – both hardware and software WHY YOU’LL LIKE WORKING HERE Medical benefits, including vision Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities More About Us AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Posted 3 days ago
3.0 - 8.0 years
6 - 12 Lacs
Kolkata, Delhi / NCR, Mumbai (All Areas)
Work from Office
The Individual is expected to focus on Enterprise ,Corporates/SMEs etc Focused on AV vertical and formulate all business development activities in his area Role & responsibilities : Develop Market and deliver all core Product value proposition along with sales tools that can be used to sell our proposition to the end customer-Enterprise/Corporates etc Drive the development of local business market strategy Maintain all project management tools for the business development activities and track impact of activities Develop Eco-System, Support teams and all accounts in delivering vertical / industry business messages to customers leveraging the industry experts where needed Leverage carriers for small & medium business sales Generate suspects / leads of key corporate 3rd Party relationships in the categories of Developers, Solution Providers (ISVs), Business Consultants, OEMs and integrators Should add new customer in the database of organization Identify and qualify new accounts prospects to generate opportunities at the early stage Preferred candidate profile Sound knowledge of AV Segment Excellent Communication Skills Excellent Sales and Business Development skills Strong negotiation skills Willingness to learn about the industry Demonstrate high energy Ability to take initiatives and inspire others through product programs and briefings If interested, kindly apply here or share CV at hr@srsg.com
Posted 3 days ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment - Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 3 days ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3016510
Posted 4 days ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A3016497
Posted 4 days ago
5.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Job Summary: We are seeking a technically skilled and client-focused Pre-Sales Executive to support our sales team in crafting compelling, customized Audio-Visual and IT solutions. This role bridges the gap between customer needs and technical delivery by designing solutions, preparing proposals, and conducting demonstrations that align with client requirements. Key Responsibilities: Collaborate with the sales team to understand client needs and translate them into tailored AV and IT solutions Design technically sound and commercially viable solutions for Audio-Visual systems, IT infrastructure, and unified communication projects Prepare technical documentation, solution diagrams, proposals, and Bill of Materials (BoM) Assist in responding to RFPs, RFIs, and RFQs with accurate solution briefs and cost estimates Conduct product presentations and technical demonstrations to clients Coordinate with OEMs, distributors, and internal teams to gather pricing, compatibility information, and product specs Ensure that proposed solutions are in line with industry standards and client budget Participate in site surveys to assess existing setups or infrastructure when required Support post-sales transition by briefing implementation and project teams on solution details Key Skills & Competencies: Strong understanding of Audio-Visual systems (displays, projectors, VC systems, speakers, microphones) Familiarity with IT networking concepts , structured cabling, and IP-based system design Proficiency in creating solution designs using tools like AutoCAD, Visio, or other diagramming software Good presentation and communication skills Ability to simplify technical concepts for non-technical stakeholders Strong documentation and proposal-writing abilities Qualifications: Diploma/Degree in Electronics, IT, or related technical field 2–5 years of experience in a similar pre-sales or technical design role Knowledge of brands like Crestron, Cisco, Poly, Extron, Kramer, Samsung, Barco, JBL, Bose, Bosch etc., is a plus Certifications like CTS, CCNA, or AVIXA will be an added advantage
Posted 4 days ago
1.0 - 2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Company Description Active AV Technologies LLP. is the Authorized Distributor for top brands such as Samsung, Panasonic, Logic Commercial Display, Bose Professional Audio, and more. We provide a wide range of products, including Panasonic projectors, Liberty AV, interactive displays, active LED, AV accessories, and wireless collaboration devices from brands like Kramer, Crestron, and Barco. Our commitment is to offer cutting-edge technology and support for various commercial display and audio-visual needs. Role Description This is a full-time on-site role for a Assistant Sales Manager located in Mumbai & Pune. The Assistant Sales Manager will be responsible for developing and maintaining relationships with channel partners, managing sales activities, providing excellent customer service, and generating new business opportunities. The role will also include coordinating with internal teams and ensuring the channel partners are well-supported to achieve mutually beneficial goals. Qualifications: Experience in Channel Sales Proficiency in developing and maintaining relationships with Channel Partners Strong Communication and Customer Service skills Solid negotiation and presentation skills Ability to work independently and collaboratively Bachelor's degree in Business, Marketing, or a related field Experience in the audio-visual industry is a plus 1-2 Year Experience in Sales. Job Locations : Mumbai / Pune. Send CV - info@activeav.in Call On - 022-3500 8074 / 3521 0582
Posted 6 days ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Overview: We are seeking a highly skilled and versatile AV Pre-Sales Engineer to support the full lifecycle of audio-visual (AV) projects—from client consultations and solution proposals to system design and technical documentation. This role blends technical pre-sales support with hands-on AV design responsibilities, ensuring seamless transitions from concept to execution. You’ll work closely with clients, sales teams, engineers, and project managers to deliver innovative, high-performance AV solutions tailored to client needs and aligned with industry best practices. Key Responsibilities: Client Consultation & Requirement Gathering: Collaborate with the sales team to understand client objectives, gather requirements, and offer expert AV recommendations. Conduct site surveys, feasibility studies, and client meetings to assess project scope and technical challenges. Translate client needs into detailed functional and technical specifications. Solution Design & Technical Proposals: Design customized AV solutions incorporating audio, video, control systems, and integration technologies. Develop system layouts, schematics, and equipment specifications using tools like AutoCAD, Visio, or Revit. Prepare compelling proposals, bill of materials (BOM), and cost estimates aligned with client budgets and expectations. Ensure proposed solutions are scalable, technically sound, and aligned with industry standards. Product Demonstrations & Technical Sales Support: Deliver live demos, technical presentations, and proof-of-concept trials to clients. Clearly explain AV system features, integration capabilities, and performance expectations. Support the sales process by addressing technical queries, assisting with RFPs/RFQs, and contributing to sales strategy. System Integration & Installation Support: Provide technical support during installation and commissioning to ensure designs are implemented correctly. Troubleshoot and calibrate AV systems in collaboration with on-site teams. Resolve design or integration issues quickly and effectively to maintain project timelines. Documentation & Reporting: Produce accurate and detailed design documents, schematics, as-built drawings, and user manuals. Maintain organized records of client interactions, project changes, and design iterations. Ensure seamless handovers to implementation teams through comprehensive documentation. Quality Control, Compliance & Standards: Validate that designs meet client requirements, safety regulations, and AV industry standards (e.g., AVIXA). Conduct design reviews and participate in quality assurance processes. Coordinate with IT, electrical, and architectural teams to ensure integration compatibility. Post-Sales & Ongoing Support: Provide technical support post-installation, addressing client concerns or system optimization needs. Suggest upgrades, modifications, or enhancements based on client feedback or evolving needs. Market Awareness & Innovation: Stay current with emerging AV technologies, integration methods, and design trends. Recommend new tools or products to improve project outcomes and customer satisfaction. Participate in training, certification programs, and industry events to maintain technical proficiency. Marketing & Thought Leadership: Contribute to whitepapers, brochures, case studies, and technical marketing content. Represent the company at trade shows, conferences, and networking events as a technical subject matter expert. Skills & Qualifications: Education: Bachelor's degree in Electrical Engineering, Audio-Visual Technology, Systems Integration, or a related field. Experience: 3–5 years in AV pre-sales, system design, integration, or related technical fields. Technical Tools: Proficiency in AV design and visualization tools such as AutoCAD, Visio, Revit, and D-tools. Systems Knowledge: Deep understanding of AV control platforms (e.g., Crestron, Q-SYS, AMX, Extron), conferencing technologies, signal routing, and display/audio systems. Soft Skills: Strong interpersonal and communication abilities. Exceptional presentation and proposal-writing skills. Analytical thinking with strong attention to detail. Certifications (Preferred): AVIXA CTS or other relevant industry certifications. Working Conditions: Based in Pune, with occasional travel for site visits, client meetings, and system commissioning. Flexibility to work outside standard hours based on project or client needs. Split between office work, client engagement, and on-site support.
Posted 6 days ago
5.0 - 10.0 years
15 - 30 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
JD - Area Sales Manager - Audio Visual (AV) Solutions Note: This is for a full-time role (not a contract/consultancy/client role) Location: Delhi NCR Experience: 3-20 years of experience in selling AV Solutions for Data Centres & Large Office/Campuses in India Ideally for Hyperscale Data center customers like Microsoft, Google, Meta, Amazon OR Fortune 500 companies like Adobe, Morgan Stanley, Amex Proven experience of achieving sales worth INR10-15 crores annually Education: Diploma/Graduate/Post Graduate Software: MS Excel, CRM tools Certifications ( preferred but not mandatory ): Certifications from AV OEMs like Crestron/Extron/Kramer/Poly etc Job Type: Full-time, Work from office/customer site Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM) Job Description We seek dynamic and results-oriented Area Sales Managers to join our growing team of 250+ professionals to do sales for AV solutions for Fortune 500 companies and Hyperscale Data centre clients. The ideal candidate will have a proven track record in selling Data Centre & Office/Campuses AV solutions for large projects (5000+ nodes in office campus /300+racks in DC) and achieving sales targets of atleast US$1million (INR10crores) annually. Responsibilities: Knows IT infrastructure sales process Must have a proven Sales Track Record in IT Industry to MNCs/Enterprise customers having achieved 1 Million US$ sales (INR10 crore annually) Well aware and knowledgeable on AV, Structured Cabling, Networking and related technologies, Data Centres Should have experience of working closely with Project Management Companies, OEMs, Architects Should have excellent communication and presentation skills with high energy levels to travel and reach out stakeholders Self-motivated and should aim to meet or exceed sales target Travel: Be willing to travel across India on short notice to meet the customers and present company credentials and capabilities
Posted 6 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
hackajob is collaborating with Verisk to connect them with exceptional tech professionals for this role. Job Description We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Responsibilities Key Responsibilities: ServiceNow & ITSM Use ServiceNow to manage IT tickets, incident resolution, service requests, and asset lifecycle tracking Maintain accurate and up-to-date inventory using ServiceNow Asset Management AV & Conference Room Support Manage conference rooms and ensure seamless AV functionality using Crestron systems Support executive meetings and virtual events, resolving audiovisual and IT issues proactively Integrate AV tools with Microsoft Teams, Zoom, and other communication platforms Endpoint & Device Management Enrol, manage, and support Windows, macOS, iOS, and Android devices using Microsoft Intune and Jamf Monitor device compliance and health; address non-compliant endpoints Perform remote actions such as device wipe, lock, or reset in the event of loss or compromise Deploy and update enterprise applications across devices Identity & Access Management Create, manage, and de-provision user accounts and groups using Office 365 Admin Center, Exchange, Okta, and SailPoint Configure and manage mailboxes (user, shared, room, resource), including delegation and access permissions Manage guest access and external sharing in collaboration platforms Troubleshoot and escalate Zscaler access issues and device tracing in coordination with security teams Additional IT Support Duties Oversee printer environments, VOIP systems, and CCTV infrastructure Lead IT onboarding and offboarding processes, including hardware, access, and account provisioning Provide Tier 2/3 escalation support for global end-users, ensuring timely and professional resolution Qualifications Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise In Cloud services (Azure, AWS) Microsoft Intune, Jamf, Office 365 Admin Center, Exchange Okta, SailPoint, Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV, VOIP, LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft Course MCSA/MCSE Required Skills Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification: Any Graduation. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Posted 1 week ago
5.0 - 6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
ROLE : SENIOR COMMISSIONING ENGINEER EXPERIENCE : 5-6 years LOCATION : CHENNAI - Building Management Systems (BMS) : Smart solutions for energy efficiency and automation. - IoT & Automation : Integrating the latest technologies to enhance operational control. - Software & Digital Transformation : Custom solutions to drive business growth and efficiency K ey Responsibilities: ∙ Configure and program KNX systems using ETS software. ∙ Commission and test lighting, HVAC, blinds, and other automation devices. ∙ Read wiring diagrams and technical drawings. ∙ Troubleshoot and resolve installation or system issues. ∙ Ensure proper integration with third-party protocols (e.g., BACnet, Modbus). ∙ Provide documentation and user training. ∙ Coordinate with project and site teams. ∙ Support after-sales service and maintenance.S K ILLS NEEDED ∙ KN X Partner Certification ( mandatory). ∙ Proficient in ET S5/ETS6 software. ∙ Good understanding of electrical wiring and schematics. ∙ Knowledge of BA Cnet, Modbus, or DALI protocols ( preferred). ∙ Experience in KNX system commissioning (minimum 2 years preferred). ∙ Strong troubleshooting and problem-solving skills. ∙ Good communication and coordination abilities. ∙ Willing to travel to project sites. ∙ Knowledge of Control4 or Crestron systems is an added advantage.
Posted 1 week ago
4.0 years
6 - 8 Lacs
Bengaluru
Remote
- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs - Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow - Experience with network technology including video and audio over IP (e.g. Dante/AES) - Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers - Excellent communication, interpersonal and presentation skills, both oral and written communication - Strong prioritization and organizational skills with attention to detail - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. - Ability to manage high priority projects - Ability to travel up to 10% As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3015067
Posted 1 week ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Be a part of People's Company and kick start your career and decide "What's Your Next." Cavitak is a Value Added Technology Distribution Company, with our Head Office situated in Ahmedabad, Gujarat. Our valuable team operates across PAN India, and our work is divided into various verticals, with distribution being our major focus. Role Description: Prepare proposals based on the Design Basis Report (DBR) or client requirements. Generate Bill of Quantities (BOQ), Compliance Statements, System Descriptions, and Schematic Drawings. Develop and present customized Audio Visual (AV) system solutions using brands like Crestron, Vestel, AET, EV, and Bosch. Conduct demonstrations of AV solutions to clients, effectively showcasing features and benefits. Respond to RFPs (Request for Proposals) and RFQs (Request for Quotations) by preparing detailed technical responses. Provide pre- and post-sales technical support to sales and technical staff. Communicate and interact effectively with internal employees, clients, and colleagues. Who are we looking for? 2+ years of experience in Audio Visual (AV) or related fields. Strong technical proficiency with effective communication and interpersonal skills. Knowledge of market trends, competitor offerings, and industry regulations impacting AV systems
Posted 1 week ago
8.0 - 13.0 years
15 - 30 Lacs
Hyderabad, Bengaluru
Work from Office
About Astreya: Astreya is a leading global IT services provider, delivering cutting-edge solutions to some of the world's most innovative companies. We empower our clients to achieve their business objectives by providing expert support across various IT domains, including AV, managed services, infrastructure, and more. We are looking for a highly skilled and passionate individual to join our growing team and contribute to our commitment to excellence. Position Summary: Astreya is seeking an experienced and highly knowledgeable individual to act as a Subject Matter Expert (SME) within our organization. This role will be instrumental in supporting and developing our AV practice, leveraging a strong background in managed AV services, AV integration, remote monitoring (vNOC), and AV design. The ideal candidate will also possess a foundational understanding of data analytics and Business Intelligence (BI) to drive informed decision-making and continuous improvement within our AV offerings. Key Responsibilities: AV Practice Development & Support: Act as a primary Subject Matter Expert (SME) for all aspects of Astreya's AV practice, providing guidance and support to internal teams and external clients. Contribute to the development and refinement of AV service offerings, best practices, and standard operating procedures (SOPs). Assist in the creation of technical documentation, training materials, and sales enablement content related to AV solutions. Stay current with emerging AV technologies, industry trends, and competitive landscapes. Managed AV Services & Remote Monitoring (vNOC): Provide expert-level support and guidance on the delivery of managed AV services, ensuring high client satisfaction and operational efficiency. Deep understanding of AV remote monitoring tools and strategies, including the setup and operation of a virtual Network Operations Center (vNOC) for proactive issue resolution. Advise on and troubleshoot complex AV systems remotely, identifying potential issues before they impact operations. AV Design & Integration: Leverage strong experience in AV system design and integration, including understanding of signal flow, room acoustics, lighting, and control systems. Provide technical oversight and guidance on AV integration projects, ensuring adherence to design specifications and industry standards. Collaborate with design and engineering teams on complex AV solutions for various environments (e.g., conference rooms, auditoriums, collaboration spaces). Data & Business Intelligence (BI): Possess a fundamental understanding of data collection, analysis, and reporting within the AV context. Ability to interpret AV-related data to identify trends, optimize performance, and inform service improvements. Contribute to the development of key performance indicators (KPIs) and metrics for AV services, potentially leveraging BI tools for visualization and reporting. Troubleshooting & Problem Solving: Act as an escalation point for complex AV technical issues, providing advanced troubleshooting and resolution. Develop and implement strategies for proactive problem identification and prevention. Client & Stakeholder Engagement: Interface with clients to understand their AV needs, provide technical recommendations, and build strong relationships. Collaborate effectively with cross-functional teams, including sales, operations, and engineering. Required Qualifications: Bachelor's degree in a relevant field (e.g., Audiovisual Technology, Electronics, Computer Science, or equivalent practical experience). 7+ years of progressive experience in the Audio Visual industry, with a significant focus on: Managed AV Services. AV Systems Integration. AV Remote Monitoring and vNOC operations. AV System Design. Proven experience as a Subject Matter Expert (SME) in AV. Strong understanding of network protocols and their application in AV environments (TCP/IP, Dante, AVB, etc.). Familiarity with various AV control systems (e.g., Crestron, Extron, AMX) and video conferencing platforms (e.g., Zoom, Microsoft Teams, Google Meet). Basic understanding of data analytics and Business Intelligence (BI) concepts, with the ability to interpret data and contribute to reporting. Excellent communication, interpersonal, and presentation skills. Strong problem-solving abilities and a proactive approach to technical challenges. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications: Industry certifications such as CTS, CTS-D, CTS-I, ITIL, PMP. Experience with specific AV monitoring platforms and tools. Proficiency in data visualization tools (e.g., Tableau, Power BI). Experience working in a managed services provider (MSP) environment.
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We're urgently hiring !!! Job Title : Sr. Av Specialist Experience: 5+Years AV Equipment Location : Hyderabad We are seeking a highly skilled and experienced Senior AV Specialist to join our team in Hyderabad. Who will be responsible for the design, installation, operation, maintenance, and troubleshooting of a wide range of audio-visual systems for corporate meetings, events, and facility-wide installations. This role requires deep technical expertise in AV technologies, exceptional problem-solving abilities, and a commitment to delivering seamless and high-quality AV experiences. Roles & Responsibilities: • Developing overall understanding of customer’s requirements and solution capabilities. • Installation on AV Equipment – Creston, Polycom, Extron, QSC, Krammer and provide the technical solution accordingly. • The role requires working closely with the Customer Team and leveraging Internal and OEM’s technical team to ensure smooth closure of technical solution. • Liasioning, developing and managing relations with customers at all levels • Prepare & make presentations, Demonstration and Engage and lead business meetings. • Providing collaterals/generating proposal on time • Involved in preparing scope-of-work POCs and POV. • Functional scoping of RFP’s & RFI’s. Skill Set Required: Hands of Experience on AV Devices like Crestron, Kramer, AMX, Polycom, Tandberg, Video Wall Designed, Integration of Projectors/AV/TV/Video Conferencing Devices, Splitters. Amplifiers. MIC, AutoCAD Knowledge, Programming. If Interested or have any reference please share resume on below mentioned mail id - flavia.viegas@konverge.co.in
Posted 1 week ago
10.0 - 17.0 years
8 - 16 Lacs
Bengaluru
Work from Office
Responsibilities: * Provide remote AV support using Crestron, Extron, Polycom, and Digital Signage tools. * Troubleshoot audio visual issues with AV systems engineers on-site.
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Work from Office
Job description - Application Engineer (Audio Video) Company Description Alphatec Audio Video Pvt Ltd ( www.alphatec.co.in), based in the Mumbai Metropolitan Region, is a leading distribution house for world-class professional audio and video equipment across India. We are proud to be the exclusive partner of industry-leading AV brands worldwide. At Alphatec, we collaborate with brands dedicated to delivering the most truthful sound and visuals, providing integrated AV solutions tailored to our clients' needs. Known for our reliability, cost-effectiveness, and premium solutions, we deliver excellence at scale. Location: Mumbai, Bengaluru & Gurugram Role & Responsibilities Demonstrate audio products from Alphatecs portfolio to potential clients. Conduct product training sessions for end-users and distributors to support the sales team. Collaborate with system integrators during audio system commissioning. Optimize installed systems to ensure peak performance. Provide remote support to system integrators as needed. Qualifications Minimum 3 years of relevant experience. Graduate with a diploma/degree in Sound Engineering or Audio Engineering. Q-SYS certification preferable. Biamp Certified Programmer preferable. Experience in conference room setup, project handling, and programming. Knowledge of control systems such as AMX and Crestron is preferable. Expertise in DSP programming for brands like ClearOne, Biamp, Xilica, etc. preferable. Interested candidate may share their resume at either jibonjyoti@alphatec.co.in or hr@alphatec.co.in
Posted 1 week ago
5.0 years
3 - 8 Lacs
Hyderābād
On-site
We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise in: Cloud services (Azure, AWS) Microsoft Intune , Jamf , Office 365 Admin Center , Exchange Okta , SailPoint , Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV , VOIP , LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft course: MCSA/MCSE Required skills: Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification : Any Graduation. For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice
Posted 1 week ago
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