Admissions Counselor

Job Description

Appointment Specialist / Presales Executive About the role: 💻 Job Type: Full-time, work from office 📍 Location: Noida 🖥 Experience Required: 6 months to 2 years of relevant experience ⌛ Hiring Timeline: Immediate Compensation: Up to INR 5,00,00 per annum plus incentives At Suraasa, we are transforming the global teaching landscape by enabling teachers to upskill, grow, and find better career opportunities. We are looking for result-oriented and motivated Appointment Specialist who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, pre-qualify leads, counsel select customer groups, and prepare qualified leads for Counsellors, while developing the skills to move up on the counselling career track. This role provides fast growth opportunities as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated. Key Accountability & Responsibilities Role: Setup qualified meetings via telecalling for our closers Cold call prospective clients and increase mass reachout via telecalling Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies Use CRM to track leads daily and manage pipeline Achieve monthly targets, and unlock fast growth opportunities Qualification Criteria For Assistant Counsellors: 6 months to 2 years of experience in counselling/telesales/customer service with high customer-interaction roles Excellent verbal communication skills, strong conversationalist, and well-versed in English Strong negotiation and objection handling skills with the ability to work within deadlines Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude Proficient with Microsoft Office / Google Documents and CRM systems Additional Requirements This is a work-from-office role. Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount Keep company work & data 100% secure and not visible to any other but the employee Why Join Us? Uncapped sales incentives that directly reflect your success and effort. Be a key part of a mission-driven company that’s transforming lives through education. Help teachers unlock life-changing opportunities by guiding them through impactful decisions. Work in a high-trust, performance-oriented culture that rewards results. Enjoy structured training, mentoring, and clear career growth pathways. What You’ll Need to Succeed Strong command of spoken and written English with clear articulation and confident communication, including an ability to converse with prospects through Calls and Video Calls, as well as via Email and Instant Messaging platforms. High general intelligence with the ability to understand and explain Suraasa’s offerings, learner needs, and the value proposition. A self-assured, articulate approach to sharing one’s own experiences, background, and ideas. Emotional resilience and calmness in handling pressure situations or objections during conversations. Logical thinking and the ability to structure compelling narratives that align with learner motivations. Evidence of being a fast learner — whether through mastering tools, sales processes, or product understanding. About us Suraasa is a teacher mobility and upskilling platform empowering educators to meet the demands of modern classrooms while creating global career opportunities. What problem are we solving? The global education system is at a crossroads: a severe shortage of qualified teachers threatens the future of millions of students. Developed nations like the U.S. and the U.K. face thousands of unfilled teaching positions, while many classrooms globally lack access to skilled educators. This pressing challenge calls for innovative solutions, and Suraasa is at the forefront of the change. How are we solving it? With over half a million educators on its platform, Suraasa offers globally recognized courses accredited by renowned institutions and awarding bodies. These programs focus on core teaching competencies, including pedagogy, classroom management, and the use of digital tools. They also equip educators to teach inclusively and to adapt to diverse cultural contexts. This holistic preparation ensures teachers can excel in any educational setting. Suraasa partners with top schools globally to help them hire ready and qualified teachers from talent-rich regions like India, South Africa, and the Philippines. This approach bridges the gap between teacher supply and demand while enabling teachers to build thriving international careers. What makes Suraasa a great place to work? 💙 A vision that feels personal Suraasaʼs mission goes beyond placements—it seeks to elevate teaching into a respected and aspirational profession. By providing educators with tools to succeed and opportunities to grow, Suraasa is not just addressing a crisis but shaping the future of education. Every connection made, every skill taught, and every career advanced brings us closer to a world where every child has access to a qualified teacher. 🔒 A financially secure startup with a great runway We recently raised $6M in funding from the worldʼs top education investors. We donʼt believe in unnecessary cash burn. We focus a lot on maintaining operational profitability and net positive cash flows. We want to build a sustainable, highly scalable business. 📈 Lots and lots of professional growth Every team memberʼs growth and development is kept at the forefront. We have a young and highly motivated team that has the liberty to execute their ideas, learn new things, and grow in every way.