Traffic Manager

Role Overview:

• The Dispatch & Asset Movement Manager is responsible for planning, scheduling, and coordinating the dispatch of reefer containers across locations. The role ensures real-time tracking, strict compliance, and timely reporting. It acts as a critical link between operations, transporters, and clients to execute flawless asset movement and delivery.

Key Responsibilities:

1. Dispatch Planning & Coordination

• Schedule and manage dispatches to prevent delays and idle time.
• Optimize routes and coordinate with vehicle vendors as per operational needs.

2. Live Tracking & Real-Time Updates

• Maintain a live dispatch board and provide real-time tracking updates.
• Ensure all stakeholders have visibility into container movement.

3. Compliance & Documentation

• Verify driver and vehicle compliance before every dispatch.
• Maintain dispatch logs and ensure timely collection and reporting of POD/LR.

4. Coordination & Issue Resolution

• Share movement updates and tracking links with relevant parties.
• Coordinate between internal teams, clients, and transporters for smooth execution.

5. Reporting & SOP Adherence

• Track dispatch KPIs and generate daily, weekly, and monthly reports.
• Ensure adherence to operational SOPs and reporting formats.

Key Performance Indicators (KPIs):

• 100% real-time tracking of all dispatches
• Zero delay in scheduled movements
• Full compliance on documentation and vehicle checks
• Timely POD/LR submission
• Optimized route planning and resource usage

Required Skills & Competencies:

• Strong coordination and dispatch planning
• Knowledge of transportation logistics and compliance
• Proficiency in tracking tools, Excel, and dashboard reporting
• Excellent communication and follow-up discipline
• High ownership and ability to manage pressure