Technical Specialist - Windows Admin - L3

Job Description

We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Vulnerability Management , Active Directory , Backup , and Storage Management . Candidates with additional knowledge of Microsoft 365 (M365) , Intune , and Linux environments will have a competitive edge. Key Responsibilities: Windows Server Administration : Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Patching and Updates : Plan, implement, and manage patching activities using tools like ManageEngine or SCCM . Ensure compliance with security standards and operational policies. Active Directory (AD) : Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO) . Maintain security and best practices for AD management. Backup and Disaster Recovery : Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization : Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting : Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork : Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members. TECHNICAL SKILLS /COMPETENCIES: MANDATORY Advanced knowledge of Windows servers and related technologies. Proficiency in Licensing , Terminal Services , and System Performance Optimization . Expertise in patch management tools (e.g., ManageEngine, SCCM). Strong skills in Active Directory management and backup solutions (e.g., Veeam). Excellent troubleshooting and problem-solving abilities. Capability to thrive in a fast-paced, collaborative work environment. Show more Show less