Tech. Crew lead

Your role

Location: Pune

Relevant Exp: 10+ Years

Do you want to drive the engineering excellence of Client products in alignment with our digital principles and technology strategy? Are you an ambassador of the new ways of working and culture? Do you enjoy creating an environment where pods dare to and feel encouraged to take responsibility for their own mission?

At client, we re-imagine the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.

We’re looking for a Crew Technical Lead for (Technology Services – Mainframe and Midrange Systems) to:

• own together with the Crew Product Lead
  the overall quality of the crew’s products (Technical Architecture – Mainframe environment) including their operational health, client and internal user satisfaction, and the delivery of valuable outcomes
• formulate the crew's long-term vision, mission, strategy and quarterly objectives and key results as well as representing the crew in the quarterly business review
• lead the crew in agile practices, empowering and developing crew members, and striving for continuous improvement whilst making space for learning and innovation
• ensure best-in-class technical delivery of a family of products enabling excellent client journeys throughout their lifecycle
• manage stakeholders and take ownership of technical escalations, working to resolve issues, remove impediments and make the necessary technical improvements.
• line manage the respective chapter leads, partner closely with the Crew Product Lead, architects and control functions and collaborates across streams and divisions.

Your team

two core areas of service for the entire Client group, both including service design, service delivery and service support for the respective platforms.

In Mainframe Services

In Midrange Services

Your expertise

• strong technology leadership (leading a sizable Crew, involving multiple PODs (Products) for Mainframe(z) Automation / Technical Services ) skills as well as several years of experience with a significant budget and people management responsibility
• outstanding leadership skills promoting a diverse, inclusive and motivating environment for employees with autonomy to deliver, mastery of skills and purposeful work
• knowledgeable on information security, technology risks, operational resilience and automation, ensuring our technology meets non-functional requirements and complies with expected standards
• up to date with emerging technologies, open source, open standards and new practices, recognizing and realizing opportunities to enhance our technical approach
• A sound understanding of Mainframe and/or Midrange platform(s) will be highly preferred
• ability to drive change across the organization and influence key stakeholders, which will involve regular interaction and collaboration with other peer Crew leads / POD owners, also to be in regular discussions/workshops with Stream lead for status reporting