Team Lead, Security Systems

Key Responsibilities

• Oversee daily operations and maintenance of all GSOC security systems for optimal performance
• Integrate and optimize new security technologies in collaboration with IT and other departments
• Act as the primary contact for all security system-related issues and vendor coordination
• Ensure accurate reporting and analysis of GSOC metrics to identify improvement areas
• Supervise and support Senior Analysts and Analysts in fulfilling their responsibilities
• Maintain and update Working Process Documents to reflect current procedures
• Monitor and manage data integrity across all GSOC records and databases
• Lead equipment maintenance efforts and resolve technical issues promptly
• Coordinate with multiple stakeholders to ensure seamless security operations
• Develop and deliver training programs and readiness drills for GSOC staff

Essential Requirements

• Bachelor’s degree in a relevant field; certifications in Honeywell or similar alarm/CCTV systems preferred
• Minimum 5 years of experience in security systems management or operations center leadership
• Proven expertise in system integration, optimization, and maintenance of security technologies
• Strong communication and coordination skills with internal teams and external vendors
• Demonstrated ability to lead teams and ensure adherence to operational protocols
• Experience in developing and implementing security policies, procedures, and training programs

Desirable Requirements

• Experience with global security operations or multinational environments
• Honeywell or similar certifications in alarms and CCTV monitoring.

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