1072 Solarwinds Jobs

Seeking a highly skilled Database Administrator with 10 years of experience to join our dynamic team. Requirements: Should manage and maintain SQL Server databases across development, testing and production environments. Hands on experience in leading and supporting database migration projects from on-premises SQL Server to Azure SQL Database, Azure Managed Instances or IaaS. Perform performance analysis and tuning of T-SQL queries, indexes and server configurations. Monitor database health and activity using tools like SolarWinds DPA, Dynatrace, and SQL Server native DMVs. Troubleshoot and resolve SQL Server issues including slow performance, job failures and blocked processes. Expertise in developing, scheduling and monitoring SSIS packages and ETL jobs, ensuring data quality and timely delivery. Must maintain, analyse and enhance Ola Hellengram scripts for backward compatibility or migration. Work collaboratively with application developers, infrastructure teams and business stakeholders. Respond to incidents and service requests via ServiceNow (SNOW) and document resolution steps. Ensure database compliance with security and operational standards. Sound troubleshooting skills in T-SQL, replication, clustering and Always On availability groups. Proficient with SSIS, ETL pipeline development and job monitoring. Participate in disaster recovery planning and testing. Familiarity with DevOps practices, Git integration for SQL code and automation using PowerShell. Exposure to cloud cost optimization techniques and scaling strategies. Experience supporting Agile development teams and CI/CD pipelines for database deployments. Preferred certificate includes Azure Database Administrator Associate or similar Azure certifications. #LI-AS1 #LI-Hybrid

Critical Skills to Possess: Strong understanding of TCP/IP , OSPF , BGP , EIGRP , VLAN , STP , HSRP/VRRP , and subnetting. 4?8 years of hands-on experience with Cisco routers/switches (Catalyst/Nexus, ISR/ASR series). Proven expertise with Palo Alto Networks firewalls , including Panorama , App-ID , URL filtering , threat protection , and VPNs (IPSec/GlobalProtect) . Experience with network ACLs, NAT, port forwarding , and zone-based security models . Familiarity with ITSM tools like ServiceNow, Remedy , or Jira Service Desk . Preferred Qualifications: Cisco CCNP Enterprise or equivalent certification. Palo Alto PCNSE (Network Security Engineer) or similar certification. Experience working in a 24x7 NOC or MSP environment. Exposure to cloud networking (AWS VPCs, Azure VNets) and hybrid connectivity (VPN, ExpressRoute, DirectConnect). Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Roles and Responsibilities: Monitor and support enterprise LAN/WAN infrastructure using tools like SolarWinds, NetFlow, PRTG, or Cisco Prime . Perform L2/L3 troubleshooting for incidents involving routing, switching, link failures, port security, VLAN misconfiguration , etc. Manage configurations and changes on Cisco Catalyst/Nexus switches , Cisco ISR/ASR routers , and Palo Alto NGFWs . Perform periodic backup, restoration, and firmware upgrades on networking devices. Analyze network logs, packet captures (using Wireshark/tcpdump ) for traffic analysis and root cause. Support access control policies, NAT rules, VPN configurations, and threat prevention on Palo Alto firewalls . Coordinate with ISPs and other vendors for link issues and circuit provisioning. Participate in change management, incident response, and problem resolution workflows following ITIL practices. Document network diagrams, device inventory, configurations, and SOPs.

Job Title: Office 365 Administrator & IT Manager / Senior Engineer (Based on Experience) Location: Chennai Job Responsibilities: Lead and manage Microsoft 365 environment: Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Entra ID (Azure AD) Troubleshoot mail flow, user issues, groups, and retention policies Implement and manage Conditional Access, MFA, and Defender security settings Create and maintain automation scripts and reports using PowerShell Design and manage Power Automate workflows for business operations Ensure DLP, sensitivity labels, audit logs, and compliance measures are enforced Monitor and optimize Microsoft Secure Score and threat protection Support IP networking issues (DNS, DHCP, subnetting, VLANs) Maintain enterprise Wi-Fi infrastructure and monitor systems via PRTG/SolarWinds Provide L2/L3 support for end users and Microsoft 365-related incidents Create SOPs, knowledge base content, and user onboarding/offboarding documentation Technical Requirements: Microsoft 365 ecosystem: Exchange Online, SharePoint, OneDrive, Teams Microsoft Entra ID (Azure AD), Intune, Microsoft Purview Microsoft Defender for Office 365 PowerShell scripting, Power Automate Network protocols and configuration: DNS, DHCP, VLANs, IP addressing Ticketing & IT SM tools: Freshdesk, Zoho Desk, SysAid Monitoring systems: PRTG, SolarWinds Knowledge of ISMS and ISO 27001 standards Communication Requirement: Excellent written and verbal communication in English Proficiency in Hindi for verbal communication is an added advantage Ability to train users and document IT processes clearly Leadership/ Manager ial Requirements: Lead IT initiatives and oversee M365 service operations Mentor junior team members and coordinate with cross-functional teams Manage IT incidents, service requests, and project rollouts Ensure timely execution of change and problem management procedures Collaborate with leadership to support IT strategy Preferred Certifications: MS-102: Microsoft 365 Administrator AZ-104: Azure Administrator Associate IT IL Foundation CCNA / CompTIA Network+

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you. We are looking for an exceptional Network Engineer based in Manesar, Gurugram to join the MKS IT Enterprise Infrastructure team. This position will work with a team that is responsible for the full lifecycle development and support of daily operations of IT network infrastructure and networking functions for MKS global network operations. Experience working in a multisite and international IT environment is a requirement. The team is looking for a candidate that has the aptitude for a wide variety of responsibilities that enjoys a dynamic and challenging environment. Key Responsibilities Design and manage enterprise network architecture across data centers, campus, and branch environments using Cisco Nexus (9000/7000/5000 series) and Aruba switches (8360, 6300, 6200) . Lead deployment, configuration, and lifecycle management of FortiGate and Palo Alto firewalls with deep inspection, SSL decryption, advanced threat protection, and segmentation policies. Administer and optimize Forti Manager and Panorama for centralized firewall orchestration, policy versioning, and audit readiness. Architect and maintain Aruba ClearPass for policy-based NAC, 802.1X, RADIUS, TACACS+, endpoint profiling, and guest/onboarding services. Provide comprehensive support for Cisco ASA and Juniper SRX firewalls in hybrid environments. Oversee deployment, configuration, and support of Aruba Wireless Access Points (WAPs) and manage wireless services via Aruba Central , including advanced programming, policy configuration, and performance tuning. Ensure 24/7 visibility, performance, and health of the network using SolarWinds (NPM, NTA, NCM) and integrate alerts with ServiceNow (SNOW) for automated ticketing and incident tracking. Lead complex network troubleshooting, including packet captures, log analysis, and root cause investigations across multi-vendor environments. Drive documentation, standards development, and mentoring junior engineers. Collaborate with cybersecurity, cloud, and application teams to ensure secure and scalable connectivity. Core Technical Competencies Switching & Routing: Cisco Nexus (9000/7000/5000) – VPC, VDCs, VXLAN, BGP, OSPF, QoS Aruba CX Switching (8360, 6300, 6200) – VSX, OSPF, ACLs, Net Edit Firewalls & Security Platforms: Extensive experience with FortiGate firewalls, including Deep Packet Inspection, VPN configuration (IPsec etc.), SD-WAN optimization, Unified Threat Management (UTM), and Virtual Domains (VDOM) for secure multi-tenant environments In-depth knowledge of Palo Alto Networks technologies including App-ID, Threat Prevention, URL Filtering, Global Protect VPN, and Virtual Systems for secure, scalable firewall segmentation and remote access. Expertise in Forti Manager and Panorama for centralized, multi-firewall management, policy standardization, automated deployment, version control, and compliance auditing across enterprise environments. Cisco ASA & Juniper SRX – Traditional perimeter security, NAT, routing Access Control & Wireless: Aruba ClearPass – Authentication, profiling, policy enforcement Aruba Central – Cloud-managed WAPs, RF optimization, role-based access WAPs – Enterprise-grade wireless architecture and tuning Aruba CX switching platforms: 8360, 6300, 6200 – advanced CLI and Aruba Central GUI expertise Aruba Central: Template-based provisioning, variable injection, configuration groups, and firmware orchestration Layer 3 routing: OSPF, static routing, VRFs, routed interfaces, IP SLA VSX configuration for high availability and multi-path redundancy Zero-touch provisioning (ZTP) using Central’s onboarding framework Familiarity with REST APIs, Python scripting, or automation tools for network configuration (a plus) Experience integrating Aruba Central with ClearPass for NAC policies (preferred) Monitoring & Automation Tools: SolarWinds – NPM, NTA, NCM, Net Path ServiceNow (SNOW) – ITSM processes, CMDB, change management #LI-SM2 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

Ready to build the future with AI? At Genpact, we don’t just keep up with technology — we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate – EOC In this role, An EOC Consultant oversees monitoring, alert resolution, changes, and maintenance activities, applying ITIL principles, CAB processes, and network configuration expertise . They manage P1/P2 bridges to swiftly resolve issues impacting business operations. Responsibilities Monitor and address alerts, changes, and maintenance. Handle tech and non-tech bridges, including P1 and P2 issues. Collaborate with Major Incident Management for business-impacting issues. Ensure SLA compliance and proper logging into ITSM tools. Manage tickets throughout their lifecycle, from creation to resolution. Raise tickets with carriers and coordinate issue resolution. Identify opportunities to automate repetitive tasks. Need to Participate in 24x7x365 rotational support for production systems. Qualifications we seek in you! Minimum Qualifications BE/B Tech Excellent written and verbal communication skills Preferred Qualifications/ Skills Experience handling tech and non-tech bridges, including P1 and P2 issues. Experience in a team-oriented, collaborative environment. Strong analytical skills to guide timely issue resolution. Experience with ServiceNow and incident management processes. Knowledge of change implementation and its impact on alerts. Proficient with tools like SolarWinds, New Relic, Bluecat, Akamai, and PowerShell. Ability to collaborate and communicate with cross-functional teams and ISPs. Understanding of ITIL standards and ticket prioritization Analyze issues and determine appropriate actions to guide clients or associates toward a timely resolution. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up . Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 28, 2025, 2:28:26 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Network administrators must possess technical expertise, analytical skills, and adaptability to maintain secure and efficient networks. Below are the comprehensive requirements hiring managers can use, detailing experience, technical proficiencies, interpersonal abilities, and educational credentials. Experience 2–5 years of experience in network administration or IT support. Proven history of managing LAN, WAN, and wireless networks. Experience with network security implementation and troubleshooting. Prior work in corporate IT environments or managed service providers is preferred. Hard skills Proficiency in network protocols (e.g., TCP/IP, DNS, DHCP). Expertise with network hardware (e.g., Cisco, Juniper routers). Knowledge of cybersecurity tools (e.g., firewalls, VPNs). Ability to use network monitoring software (e.g., SolarWinds, Wireshark). Soft skills Strong problem-solving to resolve network issues efficiently. Effective communication for coordinating with IT teams and users. Attention to detail for maintaining system integrity. Time management to handle urgent technical demands. Job Type: Full-time Pay: ₹8,594.12 - ₹25,213.09 per month Work Location: In person

Position: Senior Network Engineer Location: Ahmedabad, India Employment Type: Full-time Seniority Level: Senior Industry: Information Technology & Services | Computer Networking | Software About Ray Ray is an innovation-driven technology company redefining enterprise networking. We build secure, cloud-managed connectivity solutions—including SD-WAN, Wi-Fi, and NGFW—tailored for modern distributed enterprises. Our platform is trusted by large BFSI, retail, education, and hospitality organizations. Qualifications & Certifications Advanced Certifications: CCNP, CCIE, Red Hat, or equivalent industry credentials Experience 5+ years of hands-on experience in enterprise networking Proven track record in leading SD-WAN and Wireless network architecture and deployments Experience in handling critical escalations, driving RCA, and mentoring teams Work Schedule Monday to Saturday (10 AM to 7 PM India Time) Extended availability required for high-priority escalations and deployments Flexibility to transition to a 5-day rotational shift schedule in the future, based on business needs Key Responsibilities A. Network Architecture & Escalation Management Lead design and deployment of complex SD-WAN and Wireless network solutions Own RCA and resolution of high-impact issues; guide L3 support activities Function as the senior escalation point for internal teams, partners, and SIs Align network strategies with business needs and compliance standards Act as a technical advisor in key enterprise engagements and partner enablement programs B. Technical Leadership & Collaboration Guide junior engineers and partner teams on best practices and troubleshooting Collaborate with product engineering to provide structured technical feedback Standardize implementation frameworks across regions and verticals Represent networking in cross-functional initiatives (cloud, security, performance) C. Deployment & Optimization Lead full-cycle deployments: design, POC, rollout, performance optimization Ensure operational excellence through documentation and governance of standards Evaluate network management and monitoring solutions for proactive performance insights Core Technical Skills Deep understanding of: DNS, DHCP, VPN, IPSEC, BGP, OSPF, HSRP, 802.11, 802.1x, SNMP Experience with enterprise firewalls (Sophos, Palo Alto, Fortinet, pfSense) Hands-on with L2/L3 switching and routing using Cisco, Juniper, HP Knowledge of cloud networking : AWS, Azure, hybrid connectivity models Integration with identity-based authentication (Cisco ISE, AD, Radius, LDAP) Familiarity with network automation and scripting (e.g., Python, Ansible) Use of tools like Wireshark, SolarWinds, Cisco Prime, Panorama for diagnostics Strong technical documentation and communication skills What You Bring Ownership mindset and problem-solving leadership Ability to work across technical and business teams Experience mentoring engineers and improving support maturity Passion for scalable, secure, and modern networking Why Join Ray? Be a key contributor to India’s next-gen cloud-managed networking platform Lead large-scale projects and influence product direction Competitive compensation, high-growth environment, and innovation-led culture

Job description: Job Description Job Title: Program Manager – Network & Security Infrastructure Location: Mumbai, India Job Summary: We are seeking a highly experienced Program Manager – Network Infrastructure to lead and manage complex network infrastructure initiatives across enterprise environments. This role requires a deep understanding of networking technologies, project and program management methodologies, and stakeholder coordination to deliver secure, scalable, and high-availability network solutions. The Program Manager will oversee end-to-end delivery of large-scale network programs, such as data center transformation, SD-WAN rollout, global MPLS migrations, wireless architecture upgrades, and integration with security platforms like Zscaler, Cisco ISE, and Palo Alto K͏ey Roles & Responsibilities Key Responsibilities : Program Planning & Governance: Define and own the overall program roadmap for enterprise network infrastructure projects. Develop integrated program plans including scope, timelines, dependencies, risks, and resource allocation. Establish governance mechanisms to monitor program health, track KPIs, and ensure alignment with business objectives. Technical Oversight & Execution Provide technical leadership to ensure infrastructure designs meet high availability, performance, and security standards. Collaborate with Network Architects and Engineers to oversee deployment of: LAN/WAN infrastructure (Cisco, Juniper, Aruba) Data Center Networks (VXLAN, EVPN, Spine-Leaf architecture) Cloud networking (AWS Transit Gateway, Azure vWAN) Wireless access solutions (802.1X, Cisco DNA Center, WiFi6) SD-WAN and edge routing (Cisco Viptela, Fortinet, Versa) Drive lifecycle management programs including hardware refresh, EOL/EOS upgrades, and patch compliance. Stakeholder Management: Engage with C-level executives, InfoSec, compliance, cloud, and application teams to align program outcomes with enterprise goals. Act as the primary point of contact for escalations, decision-making, and cross-functional coordination. Budgeting & Resource Management Develop multi-year CAPEX/OPEX plans aligned with network strategy. Optimize resource allocation across multiple concurrent projects; manage vendor SOWs, contracts, and performance (OEMs and MSPs). Risk, Compliance & Change Management Identify risks and implement mitigation strategies using qualitative and quantitative risk assessments. Ensure network changes adhere to change management policies (ITIL, ISO/IEC 20000). Support audits and security assessments (e.g., PCI-DSS, ISO 27001, NIST 800-53) through documentation and control validation R͏equired Skills Technical Expertise: Deep understanding of networking fundamentals (TCP/IP, BGP, OSPF, MPLS, QoS, NAT, DNS, DHCP) Proven experience managing large-scale deployments of: Campus networks, WAN/LAN, SD-WAN Firewalls (Palo Alto, Fortinet), NAC (Cisco ISE), ZTNA/SASE platforms (Zscaler, Netskope) Network monitoring tools (SolarWinds, Thousand Eyes, Net Brain) Familiarity with hybrid and cloud-native networking (AWS VPCs, Azure vNets, GCP Interconnects) Project & Program Management: 15+ years of experience in IT program management, with at least 5 years in network infrastructure PMP, PRINCE2, or PgMP certification is required Proficiency with Agile/Scrum, SAFe, and waterfall methodologies Hands-on experience with project tracking tools (JIRA, MS Project, Smartsheet, Confluence). Leadership & Soft Skills: Exceptional communication and stakeholder management skills Strong analytical thinking with a solution-oriented mindset Ability to lead cross-functional and distributed teams, including vendor/partner coordination Preferred Qualifications: Master’s degree in computer science, Information Technology, or related field Network certifications such as CCNP/CCIE, JNCIP/JNCIE, or equivalent Experience with mergers, acquisitions, or large-scale network consolidation programs Experience integrating with security platforms and frameworks like MITRE ATT&CK, Zero Trust Architecture, or SASE. K͏ey KPIs Key Performance Indicators (KPIs) : On-time and within-budget delivery of network programs. % reduction in network outages/downtime post-implementation. Compliance adherence scores (ISO 27001, NIST). Stakeholder satisfaction (via program reviews/CSAT). Risk mitigation effectiveness and issue resolution turnaround time. ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are seeking an experienced Senior Network Engineer proficient in Ansible to become part of our team. As a Senior Network Engineer, you will be responsible for the implementation and management of advanced network infrastructures, emphasizing automation and optimization. Your primary responsibilities will include managing network infrastructures in a 24/7 support environment to ensure a 99% network uptime. You will also be involved in managing and troubleshooting LAN, VLAN, Web filter, IP routing, LACP, Wireless, and WAN networks. Hands-on experience with Palo Alto firewalls, Cisco switches, HP Procurve, and Aruba Wireless is essential. Additionally, familiarity with F5 load balancer, ClearPass, and Aruba Wireless IAP/Controller-based Radius Integration is preferred. You will be expected to develop, test, and maintain Ansible for network automation, monitor network performance, and implement enhancements. Troubleshooting and resolving advanced network issues, collaborating with cross-functional teams to guarantee network reliability and security, and mentoring junior network engineers are also part of your role. Furthermore, maintaining comprehensive network documentation and ensuring compliance with industry standards will be crucial. To qualify for this position, you should hold a Bachelor's degree in computer science, Information Technology, or a related field. Extensive experience as a Network Engineer, with a focus on senior-level responsibilities, is required. Proficiency in Ansible for network automation, a deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF), and experience with network hardware (e.g., routers, switches, firewalls) are essential. Strong problem-solving and communication skills are necessary, along with relevant certifications such as CCNA, CCNP, or CPNSA. Moreover, skills in cloud networking (e.g., AWS, Azure), familiarity with other automation tools (e.g., Terraform, Puppet), knowledge of network security best practices, proficiency in scripting languages (e.g., Python, Bash), experience with network monitoring tools (e.g., Nagios, SolarWinds), understanding of SDWAN (Software-Defined Networking) technologies, knowledge of containerization and orchestration (e.g., Docker, Kubernetes), experience with VPN and remote access solutions, and familiarity with ITIL processes and frameworks would be advantageous.,

As a NOC and User Support Engineer at our Bengaluru location, you will be an integral part of the IT Command Center team. Your primary responsibility will involve monitoring internal system dashboards and promptly responding to network, application, and infrastructure alerts. You should excel in technical troubleshooting, be adept at facilitating bridge lines, and effectively engage resources to support workloads across both cloud and on-premises environments. Your key responsibilities will include resolving and escalating production/hosting-related issues, coordinating incident bridge lines, and monitoring dashboards, specifically Solarwinds, to ensure smooth operations. You will be expected to effectively manage tickets and support queues using ServiceNow, work with networking equipment such as routers, switches, firewalls, VPNs, and VLANs, and possess a basic understanding of Linux and cloud platforms (GCP preferred, AWS acceptable). Strong written and verbal communication skills in English are crucial for this role, as you will be required to interact with various stakeholders. Flexibility in working weekends and different shifts is essential to meet the operational demands effectively. From a technical standpoint, you should have a strong background in troubleshooting hybrid environments, proficiency in Linux, basic networking skills like pinging and router/firewall access, experience with Servicenow and Solarwinds, and the ability to provide support via email, phone, and bridge calls. Your participation in network troubleshooting, incident management, and familiarity with cloud platforms and IT operations tools will be key to success in this role.,

SolarWinds Admin will be responsible for implementing, maintaining, and configuring of the SolarWinds Server and Application Monitor (SAM) and other modules. The selected individual will be a subject matter expert of SolarWinds SAM and have a solid understanding of design, troubleshooting and configuration. This position supports network operations and ensures system availability by monitoring and controlling system and network resources. Responsibilities include, but not limited to: Install, configure and administer/support SolarWinds ORION components to include (NPM), Server and Application Monitor (SAM), IPAM, NCM, NTA, NTM etc. Extensive experience in application monitoirng through SolarWinds SAM, which consist SQL, Actie directory, exchange, service, URL etc. Extensive experience in AppInsight for SQL and Logfilemonitoirng. Perform configuration, tuning, and troubleshooting SolarWinds and related network management system tools. Must be able to provide customize reports and schedule them. Must be able to help on capacity planning by producing meaning full reports. Basic Qualifications: Experience configuring monitors using SNMP, SSH, agent, WMI and other technologies. Experience monitoring a variety of end devices to include routers, switches, firewalls, Windows servers, Linux servers and UNIX servers. Experience developing interactive maps with Network Atlas. Experience in configuring custom reports upon request from local customers. Knowledge of database requirements and configuration of SolarWinds ORION applications. Ability to plan and execute system and software installations upgrades and changes across the organization Strong communications skills to relate technical details to non-technical leaders and SolarWinds users. SolarWinds SAM Certified Professional (SCP) will be given preference.

Job Title: Engineer - Infrastructure Operation Advisor Career Level - D2 Introduction to role Are you ready to take on a dynamic role that combines Windows system administration with cutting-edge observability and monitoring solutions? We are looking for a skilled and motivated Windows + Observability/Monitoring Engineer to support and optimize our enterprise IT infrastructure. In this hybrid role, you will work closely with infrastructure, DevOps, and application teams to proactively identify issues, implement effective monitoring strategies, and enhance system health across both on-premises and cloud environments. Are you up for the challenge? Accountabilities As an Infrastructure Operation Advisor, you will be responsible for ensuring the visibility, performance, and reliability of critical systems. Your role will involve designing, deploying, and managing observability and monitoring solutions. You will collaborate with various teams to maintain system health and proactively address potential issues. Your expertise will be crucial in building and managing dashboards, alerts, and performance metrics for critical infrastructure. Essential Skills/Experience Bachelor’s degree or equivalent with 7+years Operational experience in Windows Server/VMware administration Experience in managing Incidents, Problems, changes and capacity management aspects. Demonstrated ability handling large number of incidents via. Any ITSM tool Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7 Experience with Service Now ITSM tool is preferred. Experience working in converged infrastructure, UCS, HP Administer, maintain, and troubleshoot Windows Server environments (2016/2019/2022). Ensure OS patching, configuration compliance, and security hardening. Design, implement, and maintain infrastructure monitoring solutions (e.g., SolarWinds, Dynatrace, Prometheus, Zabbix, Datadog, etc.). Build and manage dashboards, alerts, and performance metrics for critical infrastructure. Ensure infrastructure monitoring solutions support compliance and audit requirements. Desirable Skills/Experience When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining brand new science with leading digital technology platforms and data. Join us at a crucial stage of our journey as we become a digital and data-led enterprise. With the backing and investment to succeed, we're driving cross-company change to redefine the entire industry. Here, you can innovate, take ownership, and explore new solutions in a modern technology environment. Ready to make a difference? Apply now to join our team! Date Posted 02-Jul-2025 Closing Date 30-Jul-2025 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

About The Role Seeking a highly skilled Database Administrator with 10 years of experience to join our dynamic team. Requirements Should manage and maintain SQL Server databases across development, testing and production environments. Hands on experience in leading and supporting database migration projects from on-premises SQL Server to Azure SQL Database, Azure Managed Instances or IaaS. Perform performance analysis and tuning of T-SQL queries, indexes and server configurations. Monitor database health and activity using tools like SolarWinds DPA, Dynatrace, and SQL Server native DMVs. Troubleshoot and resolve SQL Server issues including slow performance, job failures and blocked processes. Expertise in developing, scheduling and monitoring SSIS packages and ETL jobs, ensuring data quality and timely delivery. Must maintain, analyse and enhance Ola Hellengram scripts for backward compatibility or migration. Work collaboratively with application developers, infrastructure teams and business stakeholders. Respond to incidents and service requests via ServiceNow (SNOW) and document resolution steps. Ensure database compliance with security and operational standards. Sound troubleshooting skills in T-SQL, replication, clustering and Always On availability groups. Proficient with SSIS, ETL pipeline development and job monitoring. Participate in disaster recovery planning and testing. Familiarity with DevOps practices, Git integration for SQL code and automation using PowerShell. Exposure to cloud cost optimization techniques and scaling strategies. Experience supporting Agile development teams and CI/CD pipelines for database deployments. Preferred certificate includes Azure Database Administrator Associate or similar Azure certifications.

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: Asset Management Specialist Location: Mumbai , Pune, Indore Work Mode: Hybrid Mode Experience: 8-15years ( 8years Relevant) Job Type: Contract to hire (C2H) Notice Period: - Immediate or up to 15 days joiners. Mandatory Skills: Asset Management, SolarWinds Server and Application Monitor Additional skills: Creating and executing asset management plans aligned with organizational goals, including risk assessment, cost analysis, and performance monitoring. Maintaining accurate records of all assets, including physical and financial, and monitoring their performance against established metrics. Adhering to relevant regulations, policies, and procedures related to asset management. Analyzing asset performance, identifying areas for improvement, and recommending actions such as acquisitions, maintenance, or disposa Collaborating with various teams, such as finance, operations, and purchasing, to ensure efficient asset management

Job Description Key Responsibilities : Lead the IT operations team to ensure the continuous availability, reliability, and performance of technology infrastructure and services. Oversee data center management, network architecture, storage systems, virtualization, and server infrastructure (on-premise and cloud-based). Manage and monitor cloud infrastructure (AWS/Azure/Google Cloud) ensuring optimal performance, scalability, and cost-efficiency. Ensure proper implementation of ITIL-based practices such as incident management, problem management, change management, and service level agreements (SLAs). Drive automation and monitoring initiatives to improve system uptime, proactive issue resolution, and incident prevention. Develop and implement robust backup and disaster recovery strategies aligned with business continuity requirements. Coordinate with cybersecurity teams to enforce security best practices, threat mitigation, and compliance with data protection regulations. Maintain vendor relationships for hardware, software, network services, and third-party IT solutions, ensuring SLA compliance and cost optimization. Support ERP, CRM, and other enterprise applications from an infrastructure and availability perspective. Establish governance frameworks, policies, and SOPs for technology operations and ensure their consistent application. Participate in IT budgeting, forecasting, and cost control initiatives. Provide technical leadership, mentoring, and performance management of the TechOps team. Collaborate with other IT and business leaders to align infrastructure strategy with organizational goals. Lead RCA (Root Cause Analysis) and ensure continuous improvement for all major incidents and Skills & Competencies : Strong understanding of enterprise IT infrastructure, including networking, servers, storage, databases, cloud, and endpoint systems. Proficiency in managing cloud services (AWS, Azure, GCP), containerized environments (Docker, Kubernetes), and hybrid setups. Hands-on experience with monitoring tools (Nagios, Zabbix, SolarWinds, etc.) and automation tools (Ansible, Terraform, etc.) Expertise in ITIL frameworks, service management tools (ServiceNow, Freshservice), and SLA reporting. In-depth knowledge of cybersecurity best practices and compliance frameworks (ISO 27001, GDPR, etc.) Excellent leadership, communication, vendor negotiation, and problem-solving skills. Proven ability to manage cross-functional teams and large-scale IT operations in a dynamic : Bachelors degree in Computer Science, Information Technology, Engineering, or related field (Masters degree preferred). Certifications such as ITIL v4, PMP, AWS/Azure Certified Solutions Architect, or equivalent are highly desirable. Minimum of 6 years of progressive experience in IT operations, with at least 45 years in a senior leadership/management capacity (ref:hirist.tech)

Job Summary: We are seeking an experienced and highly skilled Senior Network Engineer to design, implement, manage, and troubleshoot complex network infrastructures. This role involves working across teams to ensure reliable, secure, and scalable connectivity for enterprise systems and cloud services. The ideal candidate will have deep expertise in networking technologies, security best practices, and cloud/hybrid architectures. Key Responsibilities: Design, configure, and maintain LAN, WAN, VPN, wireless, and cloud-based networks. Lead network planning and architecture decisions to support business growth and scalability. Monitor network performance and availability, and proactively resolve bottlenecks or outages. Implement and maintain network security policies, firewalls, and access control mechanisms. Troubleshoot and resolve complex network issues and escalations. Evaluate and integrate new networking tools, technologies, and best practices. Collaborate with IT, cybersecurity, DevOps, and cloud teams on infrastructure projects. Maintain up-to-date network documentation, diagrams, and standard operating procedures. Conduct risk assessments and participate in disaster recovery planning and testing. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Expert-level knowledge of routing, switching, subnetting, VLANs, and TCP/IP protocols. Hands-on experience with Cisco, Juniper, Fortinet, Palo Alto, or equivalent network devices. Proficiency with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds, Nagios). Strong understanding of network security principles (firewalls, IPS/IDS, VPNs, NAC). Familiarity with cloud networking (AWS, Azure, GCP) and hybrid architectures. Experience with SD-WAN, VoIP, DNS/DHCP, load balancers, and network automation tools. Preferred Qualifications: Professional certifications such as CCNP, CCIE, JNCIP, or equivalent. Experience with scripting or automation (Python, Ansible, Terraform). Knowledge of ITIL practices and change management processes. Strong project management and leadership skills.

You will work as a Network Support Level 3 Engineer in the Network Operations team at Rockwell Automation. Reporting to the Lead Network Engineer, you will operate from the Noida, India office. Your responsibilities will include troubleshooting and resolving complex network issues, monitoring network performance, optimizing network performance, assisting with configuration and installation of networking hardware and software, maintaining detailed documentation, participating in on-call support, collaborating with internal teams and vendors, managing escalations, and planning for capacity upgrades. To be successful in this role, you should have a Bachelor's degree in computer science, Information Technology, Network Engineering, or related field, along with a minimum of 7 years of experience in network operations, including 2 years in a Level 3 support role. You should be well-versed in network protocols and services, have hands-on experience with networking equipment, and be proficient in network monitoring and diagnostic tools. Possessing a CCNP certification or equivalent, experience with SD-WAN technologies and network automation, familiarity with ITIL frameworks, cloud-based networking solutions, and knowledge of network security practices will be advantageous. Rockwell Automation offers a comprehensive benefits package, including mindfulness programs, volunteer paid time off, employee assistance programs, personalized wellbeing programs, and professional development opportunities. The company is committed to fostering a diverse, inclusive, and authentic workplace, encouraging candidates to apply even if they do not meet all qualifications. Employees are required to work at a Rockwell location at least on Mondays, Tuesdays, and Thursdays, unless there are business obligations.,

About the Role: Join our innovative team as a Network Automation Engineer , where you'll design and implement automation solutions that enhance the efficiency, reliability, and scalability of our hybrid network infrastructure. If you're passionate about network automation and eager to drive transformation, this is the ideal opportunity for you. Key Responsibilities: Design and develop network automation solutions using Python, Netmiko, Paramiko, Nornir, and RESTful APIs. Automate network device configurations and operations, integrating with tools like Ansible, Terraform, SolarWinds, and ServiceNow. Manage and automate WAN/LAN routing and switching (IOS XE, SD-WAN, Campus/Data Center Switching) and routing protocols (BGP, OSPF, EIGRP, DMVPN, GRE, IPSEC). Implement Infrastructure as Code (IaC) using Ansible and Terraform across on-prem and cloud environments (AWS, Azure, GCP). Automate deployment and management of network resources in hybrid cloud setups. Integrate automation with monitoring tools (e.g., SolarWinds) for enhanced network visibility. Automate tasks using Infoblox DDI for DNS, DHCP, and IPAM. Collaborate with network engineers to identify automation opportunities and gather requirements. Maintain comprehensive documentation for automation scripts and processes. Troubleshoot and resolve automation-related issues. Automate ServiceNow processes and integrate it with other network tools. Contribute to continuous improvement and stay current with trends in network automation and AI. Required Qualifications: Bachelors degree in Computer Science, Networking, or related field (or equivalent experience). Expert-level proficiency in Python. Strong understanding of routing, switching, and data center technologies (VXLAN, BGP, OSPF). Hands-on experience with Netmiko, Paramiko, Nornir, and RESTful APIs. Proficiency in Ansible and Terraform. Experience in cloud networking (AWS, Azure, GCP). Knowledge of Infoblox DDI and monitoring tools like SolarWinds. Strong troubleshooting and communication skills. Ability to work independently and in a team environment. Preferred Skills: Cisco certifications (e.g., CCNA, CCNP ). Experience with Go, Bash , or other programming languages. CI/CD pipeline experience. Familiarity with network security best practices. Exposure to Docker, Kubernetes . ServiceNow development/administration. NetFlow data analysis experience. Experience in AI-driven automation , predictive maintenance, anomaly detection, or root cause analysis. Knowledge of Agentic AI and emerging AI trends.

Position Overview: Profile: Senior Presale Consultant Year of experience: 5+ years Office Location: - Navi Mumbai (On Site) As a Senior Presales Consultant at Motadata, you will be responsible for leading the presales team and collaborating with various departments to develop compelling proposals and solutions for our clients. You will play a pivotal role in understanding client requirements, shaping solutions, and ensuring seamless communication between the sales and delivery teams. The ideal candidate should have a strong technical background, excellent communication skills, and a proven track record of successful presales management. Role And Responsibilities Collaborate with the sales team and partners to understand customer requirements and propose technical solutions. Conduct discovery calls, assess requirements, and gather technical inputs from customers to tailor appropriate solutions. Provide product demonstrations and presentations to potential customers and partners, both in-person and virtually. Prepare documentation such as Solution Architecture, Technical Proposals, Solution Presentations, Scope of Work (SOW), defining solution USPs, Hardware Sizing (BOM), and software specifications. Set up Proof of Concepts (PoCs) as per customer requirements. Stay updated with industry trends and competitor products to maintain a competitive edge. Assist the development team in understanding requirements and defining the scope/statement of work. Engage in regular product training and continuously update knowledge of the company's offerings and associated technologies. Improve product marketability by enhancing packaging, coordinating new product development, or integrating suitable third-party products/solutions. Support the development of sales strategies and go-to-market plans. Collaborate with the product management (PMG) team to relay customer feedback and contribute to product improvements. Attend industry events, conferences, and trade shows to network and generate leads. Skills and Qualifications: Should have worked with NMS or ITSM solutions (such as SolarWinds, WhatsUp Gold, PRTG, Freshworks, ServiceNow, BMC, etc.). Should have experience in designing solution documents and proposals for NMS tenders. Should have basic knowledge of Networking, Server, Application, Cloud, SDN, and IoT technologies. Should have excellent communication and presentation skills – both verbal and written. Should have deep level understanding of at least one core area of IT infrastructure. Should have a proven ability to build and maintain strong customer relationships. Should have the ability to work collaboratively in a team-oriented environment. Should be willing to travel as per business requirements.

Assistant Manager – Infrastructure SQL Services – Deloitte Support Services India Pvt. Ltd. The ITS Operations function is accountable for delivering all internal technology infrastructure – including Email, Skype, File Services and platforms underpinning SQL, SAP, Enterprise (IT) Security Services. It also provides technology that supports the service lines in delivering clients facing or client engagements as part of its client IT services Team Summary The Infrastructure SQL Services team are responsible for managing SQL infrastructure including databases, servers and clusters throughout their lifecycle. This role plays an important part in the SQL related aspects of designing, testing, operating and improving IT services. This is a large, enterprise SQL environment, underpinning many missions' critical applications. Interfacing business application owners, providing SQL support and guidance is a key element. As the IT function is spread over multiple geographic locations, you will be expected to communicate and collaborate effectively with remote colleagues. Responsibilities Administer, maintain, and implement SQL Server databases (on-premises and cloud-based) Oversee database performance tuning, query optimization, and troubleshooting for mission-critical systems Implement and manage high availability and disaster recovery solutions (e.g., Always On Availability Groups, clustering, replication). Develop, enforce, and monitor database security policies, including user access, encryption, and compliance with regulatory requirements. Automate database maintenance tasks and develop scripts for monitoring and reporting. Conduct root cause analysis for critical incidents and implement preventive solutions. Collaborate with architects, developers, and infrastructure teams to align database solutions with business needs. Maintain comprehensive documentation for database configurations, procedures, and standards. Respond to service outages which affect Deloitte’s business operation and reputation, including out of hours escalations as part of a 24 x 7 on-call rota Maintain the performance, availability and security of SQL services, with a focus on continuous service improvement Installing and managing SSIS packages and writing and deploying SSRS reports Proactive system \ platform availability checks Server performance management and capacity planning Troubleshooting and Break-fix (Incidents & Service requests) Documentation and cross-training of other team members Performs systematic and periodic application \ infrastructure availability check \ tasks Share knowledge of new solutions with UK and Swiss Security Operations teams Assist with client audits / MF Standards / ISO compliance and evidence gathering Essential In-depth knowledge and understanding of SQL working in a large-scale enterprise estate, including both on-premises and cloud hosted infrastructure In depth knowledge of SQL high availability techniques, specifically AlwaysOn Availability Groups and Failover Cluster Instances Experience with cloud database platforms (Azure SQL, AWS RDS, etc.). Experience with installing and managing SSIS (integration services) packages and writing and deploying SSRS (reporting services) reports Strong SQL performance tuning and troubleshooting skills Strong experience in SQL backup and recovery processes Fluent in T-SQL scripting Experience in server performance management and capacity planning Good knowledge of client/server architectures - this should primarily be centred upon, but not exclusively, the Microsoft suite of back-office products PowerShell basic scripting SolarWinds and SCOM monitoring A solid understanding of the ITIL framework Exceptional communications skills, both written and verbal Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage stakeholders A strong track record of delivering continual service improvement Be able to communicate effectively, technical issues with technical and non-technical audience Able to work as part of a geographically separated team Desirable Database and server migration from on-premises architecture to cloud (Azure and AWS) ITIL Service Operations knowledge preferred (Event Management, Incident Management, Change Management, and Problem Management). Powershell advanced scripting Tools & Technology SQL Server 2017, 2019 and 2022 Azure/AWS (IaaS and PaaS) SSRS, SSIS T-SQL and PowerShell Scripting SolarWinds, SCOM monitoring RedGate SQL Monitor ServiceNow CyberArk- Password Management tool Technical Certifications (Must have) ITIL v3 or v4 Foundation Certification in SQL Server & Azure cloud Technology Technical Certifications (Good to have) DP-300 & AI-900 Certification Azure fundamentals certification (AZ-900) Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307462

Vacancy Name Network & Security Engineer Requisition No VN3876 Time Type Full Time Location Gurgaon Office Additional Location Country India Job Description Say yes to a better tomorrow! SHL, People Science. People Answers. Ever wondered what it takes to defend a company’s digital infrastructure against evolving cyber threats? We’re seeking a Network Security Engineer to protect SHL’s networks and cloud environments by designing and implementing cutting-edge security solutions. If you excel at decoding intricate security difficulties, monitoring for threats, and driving proactive defences while collaborating across teams, this role offers a unique chance to make a tangible impact. Can you blend deep technical expertise, strategic insight, and a vigilant mindset to keep our systems secure and resilient? If so, we’d love to hear your vision! A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. What You’ll Be Doing Design and guide network security tools—firewalls, IDS/IPS, VPNs, SASE. Implement AWS security services (WAF, Shield, GuardDuty, IAM, Security Hub). Monitor network activity and attend to security incidents. Troubleshoot application, network, and authentication issues. Conduct risk assessments, firewall reviews, and assist audits. Collaborate across teams to strengthen security posture. What We’re Looking For Essential TCP/IP, routing, switching, SD-WAN, DNS, and load balancing. Familiarity with cloud security and AWS security services. Incident response, scripting (Python, PowerShell), and monitoring tools (SolarWinds, PRTG). Familiarity with NIST, ISO 27001, and CIS frameworks. Excellent troubleshooting, communication, and collaboration experience. Desirables: Incident management and ticketing systems like ServiceNow or Jira. Experience with cloud network infrastructure (AWS, Azure, Google Cloud) Prior experience aiding 24x7 operations in a global NOC environment. Get In Touch Find out how this unique opportunity can help you achieve your career goals by applying to our knowledgeable Talent Acquisition team. Choose a new path with SHL. Apply now and secure your future with SHL. About Us We unlock the possibilities of businesses through the power of people, science and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. What SHL can offer you SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

We are looking for a skilled professional with 5 to 10 years of experience to join our team as a Tools Support L2 specialist in CMS IT Services Private Limited, located in the BPO/Call Centre industry. Experience: 5 Years Experience on Summit & solarwinds Tech / B.E/ Technical Grads. Roles and Responsibility Provide technical support and troubleshoot tools-related issues. Collaborate with cross-functional teams to resolve complex problems. Develop and implement process improvements to enhance tool performance. Conduct regular maintenance and updates of tools and equipment. Analyze data and metrics to identify trends and areas for improvement. Train and guide junior team members on tool usage and best practices. Job Requirements Strong understanding of tools and technologies used in the BPO/Call Centre industry. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with troubleshooting and resolving complex technical issues. Familiarity with industry-standard protocols and procedures.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troubleshoot and resolve voice, video, and messaging issues. Apply software updates, patches, and upgrades. Manage user accounts, permissions, and policies. Security & Compliance Implement security controls for voice/video/messaging traffic. Ensure compliance with regulatory and corporate policies (GDPR, HIPAA, etc.). Conduct regular audits and vulnerability assessments. Support & Troubleshooting Provide Tier 3/4 support for complex UCC issues. Develop documentation and knowledge base articles for users and support staff. Train helpdesk and IT staff on UCC tools and troubleshooting. Collaboration & Stakeholder Engagement Work with network engineers to ensure optimal QoS for UCC traffic. Collaborate with security teams to safeguard UCC environments. Liaise with vendors and service providers for escalations and new implementations. Provide input for budgeting and cost optimization of UCC solutions. Common Technologies & Tools Microsoft Teams, Zoom, Cisco Webex, Google Meet Microsoft Exchange / Outlook integration Cisco Unified Communications Manager (CUCM) Skype for Business / Lync (legacy) SIP, VoIP, PSTN, PBX systems SBCs (Session Border Controllers) Audio/Video conferencing equipment (Polycom, Logitech, Crestron) QoS, MPLS, WAN optimization tools Monitoring tools (SolarWinds, PRTG, etc.) Skills & Qualifications In-depth understanding of networking concepts (TCP/IP, DNS, QoS, VLANs). Strong knowledge of SIP and VoIP technologies. Familiarity with cloud-based UCC platforms (UCaaS). Good understanding of security best practices in UCC environments. Project management and vendor management skills. Excellent problem-solving and analytical abilities. Strong documentation and communication skills.

Level 3 Network Engineer Juniper Specialist Role Overview: As a Level 3 Network Engineer, you will be responsible foradvanced network design, troubleshooting, and optimization, with a strongemphasis on Juniper hardware and software platforms. Youll serve as a seniorescalation point for complex network issues and play a key role in maintaininghigh availability and performance across enterprise network infrastructures. Key Responsibilities : Design, implement, and maintain enterprise-grade network solutions using Juniper devices (MX, EX, QFX, SRX, PTX). Perform advanced troubleshooting of LAN/WAN, BGP, OSPF, MPLS, and VPN configurations. Lead root cause analysis and resolution of critical network incidents. Configure and manage Juniper firewalls and security protocols. Collaborate with architecture teams to develop scalable network designs. Monitor network performance and proactively implement improvements. Document network topologies, configurations, and standard operating procedures. Mentor junior engineers and provide technical guidance during escalations. Participate in on-call rotation and change management processes. Required Skills &Experience: 5+ years of experience in network engineering with at least 3 years in a Level 3 support role. Deep expertise in Juniper Networks platforms and Junos OS. Strong command of routing protocols (BGP, OSPF, IS-IS) and switching technologies. Experience with SD-WAN, network automation, and monitoring tools (e.g., Wireshark, SolarWinds). Familiarity with network security concepts and firewall configurations. Excellent problem-solving and analytical skills. Qualifications &Certifications: Bachelors degree in computer science, IT, or related field. JNCIP or JNCIE certification (preferred). Additional certifications like CCNP/CCIE (a plus).

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Location: Jaipur Job Type: Full-time, Customer locations Job Summary We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills AndQualifications Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.