967 Solarwinds Jobs - Page 8

About The Role Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Solarwinds Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. A typical day involves collaborating with various teams to ensure that the infrastructure meets the necessary specifications and standards. You will engage in problem-solving activities, providing solutions to enhance the efficiency and reliability of the data center operations, while also participating in discussions to drive key decisions forward. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration.- Strong understanding of network monitoring and management.- Experience with data center operations and infrastructure management.- Familiarity with incident management and troubleshooting processes.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in Solarwinds Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

Description - External Must have skills: Should have minimum 12 years of experience with 8+ years supporting a large enterprise environment required (multi-building campus, MAN/WAN, >5000 users) Proficient in Nexus technologies like ACI, VDC, VPC, FEX, Fabric ,Path, OTV and, Cisco ISE Proficient knowledge and understanding of Network and Security Products. Proficient in Routing protocols like BGP and OSPF Should have CCNP certification or equivalent level of skills. Possess strong investigative and analytical qualities Excellent written and verbal communication skills Should have experience in designing enterprise network. Good to have : -Candidates with VMware SDN NSX skills are preferred. -experience on Wireless technologies, WAN optimizer and, load balancers Responsibilities The engineer will be based out of India and will be responsible for supporting the network environment including all the network, wireless and security products. He will be responsible for the uptime of the environment, all day to day activities and guide the L2 team for operational work. He will work with the lead and the service delivery managers to participate in reporting and delivery meetings. Translate business requirements into Network infrastructure solutions Analyse complex cross functional and cross platform issues. Develop and document procedures and best practices for network operations infrastructure Day to day operational support of the network, including responding to user and system-initiated tickets and resolving network incidents Act as the first point of escalation for challenging issues not resolved by junior network operations engineers. Establish and execute the life cycle process for network equipment, including OS patching and upgrades Maintain network management systems and tools (Solarwinds, OPsmanager, etc.) Define best practices for network management systems, including recommendations for key performance indicators and alert thresholds. Review and respond to monitoring alerts, logs, and alarms Analyse and maintain performance data, make recommendations and changes to ensure optimal network utilization Design, Installation and configuration of enterprise network devices, including routers, switches, and wireless access points Design, Installation and configuration of enterprise security devices, including firewalls and remote access concentrators Work directly with customers to resolve incidents Participate in team after hours and on-call rotation as required Perform other duties as assigned.

The main activities of the Network engineer is to deliver remote network management services across different domains of network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on firewall, Proxies, IPAM, Load Balancers, NAC and HSMs. The candidate will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities - A focal point for technical escalations. - Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes. - Coordinates with onshore teams; interface with customers, vendors and partners for issue resolution. - Assists the Team Leads/Delivery Manager in maintaining SLA adherence. - Has certifications and formal trainings in the chosen area. - Defines, implements and enforces standards and understands exception handling. - Proposes solution alternatives, provide impact analysis for any technical changes. - Translates high level objectives into low level work modules and tasks. - Performs requirements gathering and design - Strong knowledge of IT project lifecycles - ITIL and Change Management experience Technical & Behavioral Competencies - Minimum 16 years of education required - 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks - Basic skills in implementation and administration of Local Area Networks, Wide Area Networks and network security (VLANs) and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected. - Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet, etc.) and Proxies (MacAfee, etc.). - Trouble shooting skills to identify faults and ensure timely repairs. - Experience in administration and troubleshooting of IPAM systems DNS/DHCP/NTP (Infoblox) - Deep expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper/Nortel, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP). - Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. - Experience in network security, load balancers - Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Specific Qualifications (if required) - B.E or Equivalent - CCNA (Routing & Switching) - Checkpoint Security Administration or Fortinet Network Security Technology/Solutions - ITIL V3 Foundation desirable Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and adapt a process Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required) - Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision. -Excellent written, oral and presentation skills. -Should be able to articulate technical concepts in documentation. Qualifications - External NA -

The main activities of the Senior Analyst Network and Data Center is to select/build/ manage Datacenters and operate Datacentre services, Datacentre being the centre of IT Services to deliver IT solutions to the Business, timely delivery of services is critical to success of BNP Business. Deliver remote network management services across different domains of network. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies, Telecom and Datacenter domain team is responsible for all Network, Telecom and Datacenters services across the INDIA He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Infrastructure Operations Datacentre Infrastructure Management Standardize IN Datacentre Services across all facilities. Review and revise of all policies and procedures being used in IN Datacentre Management Support/contribute for all audits related to Datacentre Contribute for Dashboard reporting Availability and Capacity Management Network Incident troubleshooting and escalation to L3 BAU support operations Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. Coordinates with onshore teams; interface with vendors and partners for issue resolution. Networks obsolesce and Tech refresh Vulnerability Management and finding remediation SLA adherence and Dashboard reporting Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design ITIL and Change Management experience Competencies (Technical / Behavioral) 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks Able to demonstrate the ability to undertake the above responsibilities Has expert knowledge of various Datacenter facilities (UPS, Generator, Fire Suppression, CCTV, CRAC) and Services Has knowledge of regulatory requirements related to Datacenters in INDIA region Has experience in managing multicultural technical staff to deliver various Datacenter services Good knowledge and understanding of Datacenter Market in INDIA Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks and Network Products - Routers, Switches, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) Troubleshooting skills to identify faults and ensure timely repairs. Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Fluent in English to work with the global and regional teams Excellent written and verbal communication skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction Excellent organizational skills Expert knowledge of ITIL disciplines Good team and relationship builder with excellent communication skills at all levels Excellent documentation skills Specific Qualifications (if required) B.E or Equivalent CCNA (Routing & Switching) ITIL V3 Foundation desirable CDCP Fluency in English Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

The main activities of the VP of Network is to manage, maintain, implement and promote secured, robust, stable, redundant, Network infrastructure. Explore, evaluate and propose latest technologies in network domain. Lead BAU team for operational activities, any critical incident or task. The person will lead the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities Lead the Network team responsible for day to day support and project implementation on network infrastructure Responsible for managing the network infrastructure aspects related to power shutdowns in Data centres and technical rooms, disaster recovery exercises and any other activities affecting the health of the network infrastructures Provide network design, solution deployment, and technical documentation for network related equipment such as routers, switches, wireless etc. Prepares the regional budget for the support and maintenance of the network infrastructure area (including voice) ensuring aggressive negotiations, cost-effective solutions and management of the IT spend. Build and lead a regional team Must ensure staffing is sufficient and fully competent through recruitment, training and mentoring Manages the relationship with major stakeholders of networks. Ensure timely and comprehensive reports/updates to stakeholders whenever network incidents occur. Must build a strong relationship with our internal stakeholders and with vendors. Technical & Behavioral Competencies responsible for the configuration, monitoring, troubleshooting, and optimization of Cisco-based network infrastructure. This role ensures high availability, security, and performance of Cisco routers, switches, firewalls, and collaboration tools. Key Technical Responsibilities: Cisco Device Management: Configure and maintain Cisco routers (ISR, ASR), switches (Catalyst, Nexus), and firewalls Deploy and manage Cisco DNA Center for network automation and assurance. Implement VLANs, trunking, STP, and EtherChannel for optimal traffic flow. Network Security & Compliance: Configure Cisco ISE (Identity Services Engine) for network access control (802.1X, MAB). Enforce ACLs, NAT, and VPN (IPsec, AnyConnect) for secure remote access. Performance Monitoring & Troubleshooting: Use Cisco Prime Infrastructure, SolarWinds, or Wireshark for network monitoring. Troubleshoot OSPF, EIGRP, BGP, and HSRP routing issues. Cisco Wireless infra: Manage Cisco Access-points or Catalyst wireless controllers for Wi-Fi optimization. Backup, Recovery & Documentation: Maintain Cisco configuration backups (TFTP, FTP, or Cisco Prime). Document network diagrams, IP schemes, and troubleshooting procedures. Required Technical Skills: Certifications: CCNA (Cisco Certified Network Associate) (required). CCNP (Cisco Certified Network Professional) (preferred). Technical Expertise: Cisco IOS, IOS-XE, and NX-OS command-line configuration. Cisco SD-WAN, ACI (Application Centric Infrastructure), and DNA Center. Network protocols (TCP/IP, VLANs, STP, OSPF, BGP, HSRP, QoS). Soft Skills: Strong problem-solving, communication, and teamwork abilities. Specific Qualifications (if required) B.E or Equivalent 10+ years of experience in Network services, with minimum 7 years in finance industry 5+ years of experience as Network Architect with focus on network related components i.e. Cisco, Juniper, etc. Expertise in connectivity and HFT network infrastructure design, implementation and support (CCIE is a strong plus) Experience with Equity and high-frequency trading (HFT) infrastructure is preferred Experience on Automating daily network tasks using scripting (Python) preferred Client-oriented, strong communication and organization skills Expertise in PMI methodology Self-starter Ability to work under pressure Fluency in English Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 15 years

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : NNM Tools Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : a:B-Tech/M-Tech/MCA Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality and use exceptional communication skills to keep our world-class systems running smoothly. Your role will involve accurately defining client issues and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring client satisfaction and maintaining the integrity of our systems. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication and coordination between the client and the system or application.- Identify and analyze client issues, and design appropriate resolutions.- Maintain a deep understanding of the product and its functionalities.- Conduct regular system checks and troubleshoot any issues that arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in NNM Tools Administration.- Good To Have Skills: Experience with network monitoring tools such as SolarWinds or Nagios.- Strong understanding of IT infrastructure and network management.- Experience in troubleshooting and resolving technical issues.- Knowledge of scripting languages such as Python or PowerShell.- Familiarity with ITIL processes and best practices. Additional Information:- The candidate should have a minimum of 5 years of experience in NNM Tools Administration.- This position is based in Noida.- A B-Tech/M-Tech/MCA degree is required. Qualification a:B-Tech/M-Tech/MCA

Job Description for Senior Technical Lead (SolarWinds and Windows Domain Knowledge in Manufacturing) Job Description: Serve as a subject matter expert (SME) in SolarWinds and Windows domain knowledge, with a focus on manufacturing industry applications. Lead and coordinate the technical team in designing, implementing, and maintaining complex IT infrastructure solutions. Analyze and troubleshoot issues related to SolarWinds and Windows-based systems, ensuring optimal performance and reliability. Develop and implement best practices, policies, and procedures to enhance the efficiency and security of the IT infrastructure. Provide technical guidance and mentorship to junior team members, fostering their professional development. Collaborate with cross-functional teams, including business stakeholders, to align IT solutions with organizational goals. Stay up-to-date with the latest trends, technologies, and industry best practices in the SolarWinds and Windows domains. Key Responsibilities: Serve as the SolarWinds SME, providing expert-level support and guidance to the team. Manage and maintain the SolarWinds monitoring and reporting infrastructure. Develop and implement advanced SolarWinds monitoring and alerting strategies. Optimize the performance and scalability of the Windows-based infrastructure. Ensure the security and compliance of the IT systems, including Windows and SolarWinds components. Collaborate with cross-functional teams to identify and resolve complex technical issues. Lead the implementation of IT projects and initiatives, ensuring timely delivery and quality. Provide technical training and knowledge-sharing sessions to the team. Qualifications: 5-9 years of experience in IT operations, with a strong focus on SolarWinds and Windows domain knowledge. In-depth understanding of SolarWinds products and their integration with Windows-based systems. Proficient in Windows Server administration, including Active Directory, Group Policy, and system management. Proven experience in leading and managing technical teams, with excellent communication and problem-solving skills. Familiarity with manufacturing industry workflows and IT requirements is preferred. Certifications in SolarWinds, Windows Server, and related technologies are a plus. Location: Chennai, India Employment Type: Full-time Shift Time: 2:00 PM IST to 11:00 PM IST About Trianz Trianz is a leading-edge technology platforms and services company that accelerates digital transformations in data & analytics, digital experiences, cloud infrastructure, and security. The companys IP Led Transformationsvision, strategy, and business models are based on insights from a recent global study spanning 20+ industries and 5000+ companies worldwide. Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking time to transformdue to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics & insights AI. Trianz platforms are changing the way companies approach various transformation disciplines: Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure, and GCP and manage them efficiently from a single pane of glass. Visit Learn more about Concierto Avrio Avrio is an enterprise AI-powered data platform that empowers companies to leverage their data and drive intelligent decision-making at scale.Avrio generates real-time analytics, insights, opportunities, risks, and recommendations from all your data through intuitive conversations. Avrio is purpose-built to accelerate digital transformation by streamlining complex processes, reducing costs, and speeding up delivery of insights. Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a future of workdigital workplace platform called Pulse. Visit Learn more about Pulse Equal Employment Opportunity Trianz is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veterans (except in those special circumstances permitted or mandated by law). Trianz Privacy Notice Trianz respects your privacy and wants to ensure we comply with the applicable Data Privacy Regulations as per local regulators laws. Please review our privacy policy at Learn more

No. of Positions: 1 Relevant Experience: 5+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager – IT Infrastructure & Operation to join our team. Job Description Lead and manage a global infrastructure operations team, ensuring 99.99% availability across 80+ enterprise sites. Oversee the reliable, secure, and efficient operation of all IT infrastructure components, including servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). Drive operational excellence, implement best practices (ITIL), and manage vendor and outsourcing relationships. Ensure continuous monitoring, incident response, backup and disaster recovery for critical systems. Manage infrastructure documentation, change management, and production control frameworks. Optimize cloud operations for performance, cost-efficiency, and security compliance. Collaborate with cross-functional teams including Engineering, Security, Application, and Capacity. Ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Oversee end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks). Provide dashboards and reports on infrastructure health, automation, and support KPIs. Contribute to infrastructure strategy, planning, and execution of IT roadmaps. Lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identify opportunities for process improvement and automation across infrastructure operations. Participate in security audits and support remediation and audit readiness. Skills & Requirements Technical Expertise Operating systems: Windows Server, Linux, RedHat. Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs. Storage: EMC, NetApp, SAN, NAS. Virtualization: VMware, NSX. Cloud: Deep experience in AWS, Azure, or GCP (at least one required). Monitoring tools: SolarWinds, SCOM, Nagios, CloudWatch, Azure Monitor. Automation: Ansible, Chef, Puppet, Python, PowerShell. End-user and collaboration tools: JAMF, SCCM, Intune, Nexthink, Moveworks, O365, Zoom, Teams. Database familiarity: Oracle, MS SQL, MySQL, OCI. ITSM & Alerting: ServiceNow, integrated alerting tools. Leadership & Experience 10+ years of IT infrastructure experience, with at least 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams. Strong experience in 24/7 infrastructure operations and managing large-scale co-location/vendor relationships. Hands-on experience in troubleshooting complex infrastructure issues and conducting RCA. Excellent communication skills for engaging with stakeholders across business and IT functions. Ability to support scheduled and unscheduled changes, incident response, and service restorations. Compliance & Governance Strong understanding of ITIL v3 or later. Working knowledge of change/production control frameworks. Experience supporting SOX, PCI, and security audit requirements. Experience with disaster recovery planning and execution. Strong project and resource management skills. Qualifications Bachelor’s degree in Computer Science, IT, or related field (Master’s preferred). Strong understanding of IT infrastructure, project delivery, and software operations. Experience working in global organizations with distributed teams. Cultural awareness and ability to work across multiple time zones. Preferred Certifications ITIL, AWS/Azure/GCP, Agile, or DevOps certifications. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

The Platform Engineer is responsible for designing, implementing and maintaining scalable, secure and highly available Linux-based systems and DevOps pipelines. This role requires close collaboration with cross-functional teams to align infrastructure capabilities with business goals. What you’ll do: Engineer and manage scalable Linux-based infrastructure within a DevOps framework including core services such as web servers (Nginx/Apache), FTP, DNS, SSH etc. Automate infrastructure provisioning and configuration using tools like Ansible, Terraform or Puppet. Build and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI, or GitHub Actions. Monitor system performance and analyze performance metric availability using tools like Nagios, Solarwinds, Prometheus, Grafana etc Actively participate in incident management processes, quickly identifying and resolving issues. Conduct root cause analysis to prevent future incidents Collaborate with development teams to ensure seamless integration and deployment of applications Apply security best practices to harden systems and manage vulnerabilities. Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams Participate in on-call rotations Stay updated on industry trends and emerging technologies What you’ll bring: 6+ years of experience leveraging automation to manage Linux systems and infrastructure, specifically RedHat In-depth knowledge of cloud platforms such as AWS and Azure Proficiency with infrastructure as code (IaC) tools such as Terraform and CloudFormation Strong technical experience implementing, managing and supporting Linux systems infrastructure Proficiency in one or more programming languages (Python, Powershell, etc) Ability to deliver software which meets consistent standards of quality, security and operability. Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: Looking for sound technical knowledge on both Oracle and SQL Server database administration with experience handling multiple projects and deliverables. 24/7 shifts Model and working from the office. Essential Job Duties and Responsibilities: Day-to-day operations management of Oracle/SQL-related incidents, changes, Problems, and service requests. Install, maintain, and support the databases along with Oracle Golden Gate replication of both Oracle/SQL servers. Resolution or escalation of incidents and service requests within Service Level Agreements (SLA). Management of Database change communications and procedures within the Cubic change control framework. Monitor and report on database health using management tools, including SolarWinds & OEM. Perform daily database health checks, identify and rectify any potential issues in a timely manner. Install and commission Databases in RAC & Stand alone grid infrastructure on Azure, Data guard, RMAN Backup, SQL Server maintenance scripts, always on setup, OGG, OEM. Create and maintain accurate, clear, and comprehensive database documentation. Take responsibility for customer project deliverables. DB performance issues resolution and recommendations to ensure no potential customer impact. Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety, and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time, as may be reasonably required of them. General Duties and Responsibilities: Provide 3rd line support, including out-of-hours support in critical incidents, and participate in on-call support. Comply with Cubic’s values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety, and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time, as may be reasonably required of them. Minimum Job Requirements: Degree, or equivalent experience, in a technical or technical management discipline. Six (6)+ years of experience in Database Administration. Sound skill set in Oracle & SQL server RDBMS management systems, RAC and Standalone database installations, Oracle Golden Gate replication, Data guard for high availability solutions, RMAN backup and recovery scenarios, Always on Setup, Security vulnerabilities remediations, patching. Sound knowledge and hands on oracle RAC, OGG and OEM, SQL server. Ability to work both autonomously when required and productively within a cross-functional team environment. Able to problem solve and find effective and timely resolutions. Proactive and organized with the ability to handle multiple projects and undertake new tasks quickly. Excellent communication skills, both verbal and written. Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach, and collaborate effectively with individuals and other departments. Worker Type: Employee

No. of Positions: 1 Relevant Experience: 5+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for an Associate Director – IT Infrastructure & Operations to join our team. Job Description Lead global IT infrastructure operations across 80+ sites, ensuring 99.99% availability. Manage and mentor a high-performing team of infrastructure engineers and specialists. Oversee core infrastructure components including servers, networks, firewalls, storage, and cloud platforms. Drive operational excellence, automation, and process efficiency in a 24/7 environment. Manage cloud operations (AWS, Azure, or GCP), optimizing performance, cost, and compliance. Ensure effective incident management, change control, backup, and disaster recovery processes. Collaborate with Security, Engineering, Application, and Capacity teams to support enterprise goals. Lead the deployment and optimization of end-user experience tools (e.g., JAMF, SCCM, Intune, Nexthink, Moveworks). Deliver dashboards and strategic reports on infrastructure health, support KPIs, and user experience. Communicate clearly with both technical and non-technical stakeholders; contribute to IT roadmaps. Skills & Requirements Technical Expertise Strong background in managing infrastructure technologies: Windows/Linux servers, virtualization (VMware/NSX), firewalls, DNS/DHCP, and enterprise networking. Proven experience with cloud platforms: AWS, Azure, or GCP (deep expertise in at least one). Knowledge of enterprise storage solutions (SAN/NAS), backup technologies, and disaster recovery strategies. Hands-on experience with monitoring and alerting tools such as SolarWinds, SCOM, Nagios, and CloudWatch. Proficient in automation tools (Ansible, Chef, Puppet, PowerShell, Python). Familiarity with ITSM platforms (e.g., ServiceNow) and alert integrations. Exposure to database systems: Oracle, MS SQL, MySQL. Experience managing end-user technology platforms and lifecycle for hardware and software across the enterprise. Leadership & Operations 10+ years in IT infrastructure roles, with 5+ years in a leadership position managing global/offshore teams. Strong understanding of ITIL best practices and enterprise service management. Proven ability to lead large-scale infrastructure initiatives and drive incident/problem resolution. Experience in vendor management, budget oversight, and cross-functional collaboration. Strong analytical and problem-solving skills; capable of presenting insights to senior leadership. Excellent communication and interpersonal skills; ability to lead in high-pressure environments. Education & Certifications Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). Preferred certifications: ITIL, AWS/Azure/GCP, Agile, or DevOps. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job